Get Free Advice
Home

/

Online Help Desk Software

/

Page 10

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.
How Software Advice ensures transparency

Software Advice lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Users can talk to our advisors for free to receive software recommendations matching their needs. Software providers pay us for sponsored profiles to reach users interested in their products.

How Software Advice verifies reviews

Software Advice carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Independent research methodology

Researchers at Software Advice use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or talk to an advisor, this has no influence on our research or methodology.

Best Online Help Desk Software of 2026 - Page 10

Updated January 27, 2025 at 9:57 AM

Compare Products

Showing 226 - 250 of 256 products

Oracle E-Business Suite supports today’s evolving business models, drives productivity, and meets the demands of the modern mobi...Read more about Oracle E-Business Suite

Free trial
Free version

Oracle E-Business Suite's Best Rated Features

4.55Reporting/Analytics

See All

Oracle E-Business Suite's Worst Rated Features

4.14Purchase Order Management

See All

Workbooks is the 'No-BS' CRM. Workbooks designs, develops and implements its own software, which is targeted specifically at m...Read more about Workbooks

Free trial
Free version
Integrations
Google Docs
Google Docs
+8 more

Workbooks's Best Rated Features

4.0Contact Management

See All

Workbooks's Worst Rated Features

4.0Contact Management

See All

Teamleader is a Belgian SaaS scale-up founded in 2012 by Jeroen De Wit to make the daily work of entrepreneurs and their teams e...Read more about Teamleader

Free trial
Free version
Integrations
PayPal
PayPal
+72 more

Teamleader's Best Rated Features

4.33Contact Management

See All

Teamleader's Worst Rated Features

3.25Reporting/Analytics

See All

GoCodes is a cloud-based asset and inventory tracking solution for small and midsize companies in the accounting, education, con...Read more about GoCodes

Free trial
Free version
Integrations
Microsoft Excel
Microsoft Excel
+0 more

GoCodes's Best Rated Features

4.83Search/Filter

See All

GoCodes's Worst Rated Features

4.0Reporting/Analytics

See All

Formerly Saleslogix, Infor CRM offers a flexible customer relationship management (CRM) system for managing relationships, infor...Read more about Infor CRM

Free trial
Free version

Cherwell Service Management is a cloud-based IT service management solution that helps IT teams in organizations to implement, a...Read more about Cherwell Service Management

Free trial
Free version
Integrations
Jira
Jira
+13 more

Cherwell Service Management's Best Rated Features

4.29Support Ticket Management

See All

Cherwell Service Management's Worst Rated Features

3.63Reporting/Analytics

See All

Quip is a cloud-based project management and task collaboration solution that help users work together and communicate without e...Read more about Quip

Free trial
Free version
Integrations
Google Docs
Google Docs
+9 more

Quip's Best Rated Features

4.88Task Progress Tracking

See All

Quip's Worst Rated Features

3.75Full Text Search

See All

Sellsy is a cloud-based sales management solution for small to midsize businesses. Features include time tracking, sales automat...Read more about Sellsy

Free trial
Free version
Integrations
Google Drive
Google Drive
+15 more

Sellsy's Best Rated Features

3.67Contact Database

See All

Sellsy's Worst Rated Features

3.43Invoice Creation

See All

SAP Customer Experience is a cloud-based customer relationship management solution that helps small and mid-size businesses mana...Read more about SAP Customer Experience

Free trial
Free version

SAP Customer Experience's Best Rated Features

4.79Customer Database

See All

SAP Customer Experience's Worst Rated Features

4.25Sales Pipeline Management

See All

Wrike is a cloud-based project management platform for teams of 20+ that is suitable for both large enterprises and SMBs. It sup...Read more about Wrike

Free trial
Free version
Integrations
Google Drive
Google Drive
+125 more

Wrike's Best Rated Features

5.0Incident Management

See All

Wrike's Worst Rated Features

3.38Client Portal

See All

BMC Helix ITSM is a cloud-based digital service management solution that combines a service desk manager, a change manager, a se...Read more about BMC Helix ITSM

Free trial
Free version
Integrations
Yurbi
Yurbi
+0 more

SolarWinds Web Help Desk is a cloud-based ticketing and asset management solution that gives businesses tools for service manage...Read more about Web Help Desk

Free trial
Free version

Web Help Desk's Best Rated Features

4.33Support Ticket Management

See All

Web Help Desk's Worst Rated Features

4.17Workflow Management

See All

Nimble is your AI-driven CRM for smarter email marketing, engagement, and business growth. We help small businesses, entreprene...Read more about Nimble

Free trial
Free version
Integrations
Dropbox Business
Dropbox Business
+68 more

Nimble's Best Rated Features

5.0Reminders

See All

Nimble's Worst Rated Features

3.81Forecasting

See All

PlanPlus Online uses the Franklin Covey business planning methodology to help organizations and professionals in real estate, in...Read more about PlanPlus Online

Free trial
Free version
Integrations
Gmail
Gmail
+4 more

mHelpDesk is a field service solution that helps service businesses automate processes. It assists with customer management, quo...Read more about mHelpDesk

Free trial
Free version
Integrations
PayPal
PayPal
+13 more

mHelpDesk's Best Rated Features

5.0Contact Management

See All

mHelpDesk's Worst Rated Features

3.67Access Controls/Permissions

See All

Kayako is a cloud-based customer support platform that integrates various support channels such as email, live chat and phone ca...Read more about Kayako

Free trial
Free version
Integrations
Google Docs
Google Docs
+64 more

Kayako's Best Rated Features

4.50Support Ticket Management

See All

Kayako's Worst Rated Features

3.33Reporting/Analytics

See All

Sage CRM is a cloud-based customer relationship management (CRM) solution tailored specifically for small and midsize businesses...Read more about Sage CRM

Free trial
Free version
Integrations
Mailchimp
Mailchimp
+2 more

Sage CRM's Best Rated Features

4.0Collaboration Tools

See All

Sage CRM's Worst Rated Features

4.0Collaboration Tools

See All

Kaseya VSA is a cloud-based IT management and remote monitoring solution for businesses of all sizes across various industries. ...Read more about Kaseya VSA

Free trial
Free version
Integrations
Jira
Jira
+34 more

Kaseya VSA's Best Rated Features

4.45Server Monitoring

See All

Kaseya VSA's Worst Rated Features

3.83Access Controls/Permissions

See All

CXone Mpower is a tool that enables organizations to orchestrate every type of interaction—from voice and digital messaging to c...Read more about CXone Mpower

Free trial
Free version
Integrations
Zoom Workplace
Zoom Workplace
+28 more

CXone Mpower's Best Rated Features

4.88Performance Management

See All

CXone Mpower's Worst Rated Features

3.33Call Tagging

See All

ConnectWise PSA (formerly ConnectWise Manage) is a managed service provider (MSP) solution that caters to businesses of all size...Read more about ConnectWise PSA

Free trial
Free version
Integrations
Salesforce Sales Cloud
Salesforce Sales Cloud
+51 more

ConnectWise PSA's Best Rated Features

4.36Support Ticket Management

See All

ConnectWise PSA's Worst Rated Features

2.50Self Service Portal

See All

PeopleSoft IT Asset Management (ITAM) is a cloud-based solution, which helps businesses manage the entire IT asset lifecycle, st...Read more about Oracle PeopleSoft

Free trial
Free version

Oracle PeopleSoft's Best Rated Features

4.14Inventory Management

See All

Oracle PeopleSoft's Worst Rated Features

3.71Maintenance Management

See All

Bitrix24 is an all-in-one business workspace that combines CRM, collaboration, and management tools in a single, easy-to-use pla...Read more about Bitrix24

Free trial
Free version
Integrations
Google Docs
Google Docs
+71 more

Bitrix24's Best Rated Features

4.88Client Database

See All

Bitrix24's Worst Rated Features

3.47Activity Dashboard

See All

Agile CRM is a cloud-based customer relationship management (CRM) solution designed for small and midsize businesses. It offers ...Read more about Agile CRM

Free trial
Free version
Integrations
WordPress
WordPress
+29 more

Agile CRM's Best Rated Features

5.0Support Ticket Management

See All

Agile CRM's Worst Rated Features

2.63Email Management

See All

Agent.ai is a customer service application deployed across North America, the UK, South Africa, and Australia. The system offers...Read more about Agent.ai

No reviews yet

Free trial
Free version
Integrations
Slack
Slack
+9 more

MetaCaseDesk is a helpdesk management solution that can be deployed either in the cloud or on-premise. The solution caters to sm...Read more about MetaCaseDesk

No reviews yet

Free trial
Free version
...
6789
10
11