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Best Online Help Desk Software of 2026 - Page 9

Updated January 27, 2025 at 9:57 AM

Compare Products

Showing 201 - 225 of 256 products

eDesk is an essential tool for ecommerce businesses looking to provide exceptional customer service across all their sales chann...Read more about eDesk

Free trial
Free version
Integrations
WhatsApp
WhatsApp
+21 more

eDesk's Best Rated Features

4.55Support Ticket Management

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eDesk's Worst Rated Features

3.33Live Chat

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Freshdesk is a cloud-based customer service solution that helps businesses provide effortless service across every customer touc...Read more about Freshdesk

Free trial
Free version
Integrations
Google Drive
Google Drive
+74 more

Freshdesk's Best Rated Features

4.93Inbox Management

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Freshdesk's Worst Rated Features

3.74Social Media Integration

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Kapture CRM offers software tools and solutions to businesses, helping them bring a level of automation to every operation. The ...Read more about Kapture CX

Free trial
Free version
Integrations
WordPress
WordPress
+11 more

Kapture CX's Best Rated Features

4.89Queue Management

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Kapture CX's Worst Rated Features

4.33Live Chat

See All

Teamwork Desk is a ticketing solution that helps businesses of all sizes resolve customer queries through a unified inbox, canne...Read more about Teamwork Desk

Free trial
Free version
Integrations
Zapier
Zapier
+1 more

Teamwork Desk's Best Rated Features

4.43Ticket Management

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Teamwork Desk's Worst Rated Features

3.62Reporting/Analytics

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Snapforce offers a customer relationship management (CRM) system with three price options. This cloud-based product is a fit for...Read more about Snapforce

Free trial
Free version
Integrations
PayPal
PayPal
+8 more

AnswerHub is an online developer community solution available for deployment either in the cloud or on-premise. It is suitable f...Read more about AnswerHub

Free trial
Free version
Integrations
Slack
Slack
+1 more

Mojo Helpdesk is a cloud-based help desk system that serves businesses of all sizes. It helps managers in product, IT, facility ...Read more about Mojo Helpdesk

Free trial
Free version
Integrations
WordPress
WordPress
+4 more

If you’re ready to switch to a cutting-edge intranet to deliver a better employee experience – where communication is a two-way ...Read more about Igloo

Free trial
Free version
Integrations
Google Drive
Google Drive
+15 more

The cloud-based CRM by Nextiva saves businesses time by consolidating all company communications into one platform. Deliver a sm...Read more about Nextiva CRM

3.6

(7 reviews)

Free trial
Free version
Integrations
Microsoft Teams
Microsoft Teams
+10 more

N-able Take Control and Take Control Plus are cloud-based remote control solutions built for MSPs and IT service businesses that...Read more about Take Control

Free trial
Free version
Integrations
N-central
N-central
+2 more

1CRM is a cloud-based customer relationship management (CRM) solution that offers businesses features for managing sales, custom...Read more about 1CRM

Free trial
Free version
Integrations
Dropbox Business
Dropbox Business
+30 more

JIRA Service Management is a service management platform designed to support various teams, including IT, engineering, HR, facil...Read more about JIRA Service Management

Free trial
Free version
Integrations
Google Docs
Google Docs
+57 more

JIRA Service Management's Best Rated Features

5.0Remote Monitoring & Management

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JIRA Service Management's Worst Rated Features

3.78Activity Tracking

See All

MSP Manager is a cloud-based solution that helps IT service providers streamline billing and help desk operations via a unified ...Read more about MSP Manager

Free trial
Free version
Integrations
QuickBooks Online
QuickBooks Online
+3 more

TeamSupport is purpose-built for B2B SaaS companies to gain a 365° view of the customer. Centralize every interaction, sentiment...Read more about TeamSupport

Free trial
Free version
Integrations
Slack
Slack
+38 more

TeamSupport's Best Rated Features

4.90Support Ticket Tracking

See All

TeamSupport's Worst Rated Features

4.0Call Center Management

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SuiteCRM is an open source customer relationship management (CRM) platform that serves the needs of small to large businesses. I...Read more about SuiteCRM

Free trial
Free version
Integrations
Salesforce Sales Cloud
Salesforce Sales Cloud
+5 more

SuiteCRM's Best Rated Features

4.29Contact Management

See All

SuiteCRM's Worst Rated Features

4.0Lead Management

See All

EasyVista is a help desk solution for large companies in industries including accounting, banking, agriculture, manufacturing, n...Read more about EV Service Manager

Free trial
Free version
Integrations
Slack
Slack
+5 more

Making service happen with TOPdesk TOPdesk is an IT service management (ITSM) platform designed to help busy service teams at mi...Read more about TOPdesk

Free trial
Free version
Integrations
Slack
Slack
+37 more

TOPdesk's Best Rated Features

4.52Incident Management

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TOPdesk's Worst Rated Features

3.57Inventory Management

See All

Salesforce Starter is a comprehensive CRM suite designed for growing businesses. It provides essential marketing, sales, service...Read more about Salesforce Starter

Free trial
Free version
Integrations
Dropbox Business
Dropbox Business
+7 more

Salesforce Starter's Best Rated Features

4.86Lead Capture

See All

Salesforce Starter's Worst Rated Features

3.67Alerts/Escalation

See All

Spotler CRM is an easy to use cloud CRM system designed for small and mid-sized organizations, yet also perfect for larger teams...Read more about Spotler CRM

Free trial
Free version
Integrations
Google Docs
Google Docs
+25 more

Spotler CRM's Best Rated Features

4.74CRM

See All

Spotler CRM's Worst Rated Features

3.43Territory Management

See All

ServiceDesk Plus is a help desk management platform. It includes core help desk and IT management applications, as well as proje...Read more about ManageEngine ServiceDesk Plus

Free trial
Free version
Integrations
Jira
Jira
+15 more

ManageEngine ServiceDesk Plus's Best Rated Features

4.78Incident Reporting

See All

ManageEngine ServiceDesk Plus's Worst Rated Features

3.75Third-Party Integrations

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Adobe Campaign is a powerful cross-channel marketing platform that enables organizations to orchestrate, launch, and measure mar...Read more about Adobe Campaign

Free trial
Free version
Integrations
Tableau
Tableau
+7 more

Adobe Campaign's Best Rated Features

4.71Campaign Management

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Adobe Campaign's Worst Rated Features

3.83CAN-SPAM Compliance

See All

Service Hub is a cloud-based customer service platform designed for small to large businesses manage contacts, requests, deals, ...Read more about HubSpot Service Hub

Free trial
Free version
Integrations
Slack
Slack
+91 more

HubSpot Service Hub's Best Rated Features

4.75Real-Time Notifications

See All

HubSpot Service Hub's Worst Rated Features

3.89Alerts/Escalation

See All

Bloomfire is a cloud-based knowledge management platform that aims to help employees search for information to do their jobs by ...Read more about Bloomfire

Free trial
Free version
Integrations
Google Drive
Google Drive
+11 more

Bloomfire's Best Rated Features

4.86Collaboration Tools

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Bloomfire's Worst Rated Features

4.14Real-Time Notifications

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Helpshift is a cloud-based customer service platform designed for B2C organizations wanting to improve customer engagement and r...Read more about Helpshift

Free trial
Free version
Integrations
Dropbox Business
Dropbox Business
+11 more

TeamDynamix is a no-code, cloud-based IT Service Management (ITSM) and Project Portfolio Management (PPM) platform with enterpri...Read more about TeamDynamix

Free trial
Free version

TeamDynamix's Best Rated Features

4.67Client Portal

See All

TeamDynamix's Worst Rated Features

3.17Gantt/Timeline View

See All

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