Best Payment Processing Software of 2026
Updated February 18, 2026 at 5:42 AM
Written by Amita Jain
Senior Content Writer
Edited by Mehar Luthra
Team Lead, Content
Reviewed by Cameron Pugh
Senior Advisor

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Payment processing software helps businesses securely accept and manage digital payments across cards, wallets, ACH, and mobile channels. With over 550 tools covering varied operational models, integration needs, or regulatory contexts, choosing the right system can be daunting. To help you narrow it down, I worked with our payment processing software advisors to curate a list of recommended productsi and a list of the payment processing software Frontrunners based on user reviews. For further information, read my payment processing software buyer's guide.
Payment Processing Software
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Acuity Scheduling is a cloud-based appointment scheduling solution that enables business owners to manage appointments online. ...Read more about Acuity Scheduling
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Send payment links on WhatsApp and get paid fast, or accept payments in person using just your phone. Give your customers more w...Read more about Nomod
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Stampli provides the structure for any procure-to-pay (P2P) workflow, from purchase requests and approvals to invoicing and paym...Read more about Stampli
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ePayPolicy is a payment processing solution designed to help businesses in the insurance sector collect credit card and ACH paym...Read more about ePayPolicy
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Venmo is a digital payment and wallet gateway that allows customers to transfer money and make payments via their mobile device....Read more about Venmo
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Software Advice FrontRunners 2026
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(905)
(81)
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(330)
(214)
(42)
(522)
Best for Mobile app

According to our user reviews, Square Payments is the most requested by users for mobile app out of the most popular tools.
Square Payments is best suited for SMBs seeking a robust mobile app for accepting payments on the go. Our reviewers say the mobile app is user-friendly, enables quick setup, and allows for seamless payment acceptance and invoicing from virtually anywhere, making it ideal for businesses with mobile or remote operations.
- Reviewers Perspective
"Square was my initial payment processing system for my photography business when I was just starting out and it helped me a lot by being able to take card payment and also typing card numbers in"
AGAlexander Gibson
Head Photographer
Used for 6-12 months
We analyzed 750 verified user reviews for Square Payments to find out what actual users really think.
Ease of Use
Staff set up and operate Square Payments with minimal training. The clear interface helps manage products, transactions, and reports efficiently, both in-store and on the go.Bank Account and Money
Businesses receive funds directly to their bank accounts, often with instant transfer options. Features like automatic deposits and debit cards offer flexible money access.Sales
Teams handle sales in diverse settings—retail, events, online. Reporting tools monitor performance, manage inventory, and analyze trends for better business decisions. - Key FeaturesSquare Payments's scoreCategory average
Data Security
4.664.57 category average
Online Payments
4.644.59 category average
- Screenshots

Best for Customer Satisfaction

ePayPolicy

Of the products listed on our FrontRunners report, ePayPolicy is the highest rated for customer satisfaction out of the most popular tools.
ePayPolicy is ideal for organizations prioritizing customer satisfaction in payment processing, particularly in the insurance sector. Our reviewers point out that clients appreciate the ease of making payments online, and staff benefit from fast onboarding, real-time transaction tracking, and responsive customer support.
- Reviewers Perspective
"The branded payment page adds a polished touch, and the ability to accept ACH and card payments within 24 hours has dramatically improved our cash flow."
RDRosalie Delaney
President
Used for 2+ years
We analyzed 202 verified user reviews for ePayPolicy to find out what actual users really think.
Payment Processing
Agencies collect ACH and card payments via a secure portal. Branded payment pages and real-time tracking improve cash flow and reduce manual work.Ease of Use
Staff process payments and reconcile accounts with simple steps. The intuitive interface integrates quickly into agency routines.Customer Support
Agencies receive thorough onboarding and quick assistance. Proactive communication and continuous improvements support both staff and clients. - Key FeaturesePayPolicy's scoreCategory average
Data Security
5.04.57 category average
Online Payments
4.884.59 category average
Transaction Monitoring
4.784.40 category average
- Screenshots

Best for Quick Implementation

Stripe

According to our user reviews, Stripe is the most requested by users for quick implementation out of the most popular tools.
Stripe is best for businesses needing quick implementation of payment processing solutions. Our reviewers say Stripe’s onboarding is fast and straightforward, with easy integration options and minimal setup time, allowing SMBs to start accepting payments almost immediately.
- Reviewers Perspective
"You can easily begin at no cost, create stunning invoices complete with payment links, and have a secure space to manage and arrange all your financial information."
JSJackie Sutherland
Self-employed
Used for 1-2 years
We analyzed 826 verified user reviews for Stripe to find out what actual users really think.
Payment Processing
Businesses process various payment types and currencies. Stripe’s real-time transaction reporting and security features support both online and in-person transactions for companies of all sizes.Integrations
Teams link Stripe to e-commerce, accounting, and CRM systems. Quick setup with website builders and plugins enables fast online store launches and payment acceptance through multiple channels.Customer Support
Organizations access documentation, email, and chat for troubleshooting. While resources are generally helpful, users report some challenges with response times and lack of direct phone support. - Key FeaturesStripe's scoreCategory average
Data Security
4.584.57 category average
Online Payments
4.664.59 category average
Transaction Monitoring
4.104.40 category average
- Screenshots

Highly Rated for Security and Access Control

Google Pay

According to our user reviews, Google Pay is the highest rated for security and access control out of the most popular tools.
Google Pay is highly rated for organizations that require strong security and access control for digital payments. Our reviewers say they value the multi-layered security, device compatibility, and the ability to manage cards and transactions securely across platforms.
- Reviewers Perspective
"With Googl Pay l, I have been able tonkeep up with all of my payment methods and balances more easily, amd switch payment methods with ease according to the purpose of each purchase."
LMLatoria Marshall
Singer Songwriter, Author, and Poet
Used for 6-12 months
We analyzed 487 verified user reviews for Google Pay to find out what actual users really think.
Card Management
Users store credit, debit, gift, and loyalty cards in one app. Adding new cards and selecting payment options is straightforward, supporting both online and in-store purchases.Security and Access Control
Organizations benefit from encryption, multi-factor authentication, and privacy controls. The app’s security features protect financial data during transactions.Money Transfer
Users send and receive money using phone numbers, UPI IDs, or bank accounts. Instant notifications and reminders support both personal and business payments. - Key FeaturesGoogle Pay's scoreCategory average
Data Security
4.634.57 category average
Transaction Monitoring
4.624.40 category average
- Screenshots

Most Used By Non-Profit Organization Management

Cheddar Up

Of the products listed on our FrontRunners report, Cheddar Up is the most requested by users in non-profit organization management out of the most popular tools.
Cheddar Up is most used by non-profit organization management teams looking to streamline fundraising and payment collection. Our reviewers say it simplifies event sign-ups, donation tracking, and payment processing, with easy onboarding and user-friendly tools for both administrators and participants.
- Reviewers Perspective
"Everything is processed and cleared quickly and then deposited into our bank account just as quickly."
JAJennifer Avie
Service Unit Treasurer
Used for 2+ years
We analyzed 62 verified user reviews for Cheddar Up to find out what actual users really think.
Ease of Use
Users manage PTA and PTO activities with minimal effort. The intuitive platform lets administrators and participants navigate, set up, and share information efficiently, streamlining organizational workflows.Payment Processing
Organizations process credit cards, e-checks, and cash easily. Funds deposit quickly, and the straightforward transfer process supports efficient financial management for fundraising and event needs.Fundraising
Nonprofits organize and run fundraising campaigns in one place. Templates and customization options help create attractive pages and track multiple events, increasing engagement and simplifying donations. - Key FeaturesCheddar Up's scoreCategory average
Data Security
4.974.57 category average
Online Payments
4.974.59 category average
Transaction Monitoring
4.504.40 category average
- Screenshots

Most Rated for SMBs

Amazon Pay

In our analysis of Payment Processing products with the most market demand, Amazon Pay is the most requested by small businesses out of the most popular tools.
Amazon Pay is most rated for SMBs seeking a convenient and widely accepted online payment solution. Our reviewers say it offers a seamless checkout experience, quick setup, and secure transactions, making it easy for businesses to accept payments from customers who already trust Amazon’s platform.
- Reviewers Perspective
"I do most of my shopping from amazon & the integration between amazon pay & amazon is something incredible with tons of other feature like reminder to my other utility bills & various service it's provide through amazon platform"
MTManish Tiwari
Snaplogic Developer
Used for 2+ years
We analyzed 134 verified user reviews for Amazon Pay to find out what actual users really think.
Ease of Use
Users set up and navigate Amazon Pay easily. Transactions complete quickly, often with a single click, streamlining purchases and bill payments for all experience levels.Cashback Offers
Customers receive cashback and coupons for bill payments and shopping. The platform often provides more generous rewards than competitors, encouraging regular use.Secure Payments
Transactions use end-to-end encryption and fraud protection. Amazon’s reputation for security reassures users making both online and mobile payments. - Key FeaturesAmazon Pay's scoreCategory average
Data Security
4.674.57 category average
Online Payments
4.694.59 category average
- Screenshots

Best for Usability

Nomod

According to our user reviews, Nomod is the highest rated for its usability out of the most popular tools.
Nomod is best for SMBs prioritizing usability in mobile payment acceptance. Our reviewers say the app is intuitive, easy to set up, and supports multiple payment methods, allowing businesses to accept payments efficiently without additional hardware.
- Reviewers Perspective
"Nomod is very helpful with payment method domestic and international payment also very useful now a days mostly transaction tabby and tamara its highly beneficial"
MMManuprasad Melath
Tour company
Used for 1-2 years
We analyzed 240 verified user reviews for Nomod to find out what actual users really think.
Payment Processing
Businesses accept major cards, digital wallets, and multi-currency transactions. Mobile-based payments and transparent fees support both local and international business needs.Customer Support
Teams reach Nomod’s support via WhatsApp and chat. Clear communication and prompt responses help resolve operational issues for business owners.Ease of Use
Staff quickly set up the app and process transactions. The intuitive interface streamlines daily payment tasks for both owners and employees. - Key FeaturesNomod's scoreCategory average
Data Security
4.734.57 category average
Online Payments
4.794.59 category average
Transaction Monitoring
4.444.40 category average
- Screenshots

Most Used By Health, Wellness and Fitness

In our analysis of Payment Processing products with the most market demand, authorize.net is the most requested by users in health, wellness and fitness out of the most popular tools.
authorize.net is most used by health, wellness, and fitness organizations needing reliable payment processing. Our reviewers say it integrates smoothly with various platforms, supports recurring billing, and offers secure, easy-to-use tools for managing payments both online and in-person.
- Reviewers Perspective
"Authorize helps us securely capture payment from customers on our eCommerce customer facing site that is a partnership with our fulfillment business."
DMDana Mauro
Fulfillment Manager
Used for 2+ years
We analyzed 171 verified user reviews for authorize.net to find out what actual users really think.
Payment Processing
Organizations process payments with robust security and recurring billing. The platform manages payments and customer profiles for both e-commerce and in-person transactions.Customer Support
Teams access live chat, phone, and online resources. Some report inconsistent support quality and slow responses, while others find the team knowledgeable and helpful.Credit Card Processing
Businesses accept various card types and e-checks. Features like recurring billing and secure tokenization enhance workflows for online and in-person payments. - Key Featuresauthorize.net's scoreCategory average
- Screenshots

Most Used By Information Technology and Services

Finix

According to our user reviews, Finix is the most requested by users in Information Technology and Services out of the most popular tools.
Finix is most used by information technology and services firms that require flexible, developer-friendly payment infrastructure. Our reviewers point out that Finix offers customizable APIs, responsive support, and quick onboarding, making it suitable for companies building tailored payment solutions.
- Reviewers Perspective
"What I like most about using Finix is that it helps my business by managing cash flow, sales and inventory control."
RErita escatel
Assistant Manager
Used for 6-12 months
We analyzed 42 verified user reviews for Finix to find out what actual users really think.
- Key FeaturesFinix's scoreCategory average
Data Security
4.874.57 category average
Online Payments
5.04.59 category average
Transaction Monitoring
4.604.40 category average
- Screenshots

Most Used By Computer & Network Security

Podium

According to our user reviews, Podium is the most requested by users in computer & network security out of the most popular tools.
Podium is most used by computer and network security businesses seeking to manage customer reviews and communications efficiently. Our reviewers say Podium streamlines review collection and client messaging, with easy integration and automation that improves workflow and online reputation management.
- Reviewers Perspective
"I love that I can respond to customer inquiries via SMS quickly, while not switching between platforms including sending reviews requests directly after making a sale while the luster of excitement is still there."
ISIlayda Simms
Marketing Director
Used for 2+ years
We analyzed 402 verified user reviews for Podium to find out what actual users really think.
Review Management
Businesses send review invitations via text or email. The dashboard consolidates feedback and provides templates for consistent messaging, streamlining reputation management.Ease of Use
Teams navigate Podium’s interface with ease. Both tech-savvy and less experienced members quickly learn daily tasks, supporting efficient workflows.Setup
Organizations deploy Podium with straightforward installation. Training resources and responsive support help teams integrate the platform into daily operations quickly. - Key FeaturesPodium's scoreCategory average
Data Security
4.754.57 category average
Online Payments
5.04.59 category average
- Screenshots


Melio

- Reviewers Perspective
"It allows me to group invoices into a single payment, which has allowed me to speed up the process and avoid having to make payments one by one."
CCCharles Cox
Director Marketing
Used for 6-12 months
We analyzed 246 verified user reviews for Melio to find out what actual users really think.
Ease of Use
Small business owners and staff complete financial tasks efficiently with Melio’s straightforward interface. The system reduces administrative time and is accessible for users with varying technical backgrounds.Accounting Integration
Finance teams integrate Melio with platforms like QuickBooks to automate accounts payable and bookkeeping. The two-way sync keeps financial records accurate and streamlines bill approval and transaction tracking.Professional Use
Accountants and business managers organize payments and finances for several ventures under a single Melio login. This centralization is especially useful for professionals handling multiple projects or clients. - Key FeaturesMelio's scoreCategory average
Data Security
4.364.57 category average
Online Payments
4.314.59 category average
- Screenshots


360 Payments

- Reviewers Perspective
"it is very good for the credit card processing and also offers the ability to offset the credit card processing fees"
MNMihai Nita
Project Manager
Used for 1-2 years
We analyzed 35 verified user reviews for 360 Payments to find out what actual users really think.
- Key Features360 Payments's scoreCategory average
Data Security
4.404.57 category average
Online Payments
4.504.59 category average
- Screenshots


Paystand

- Reviewers Perspective
"It involves zero-fee payment processing, diverse payment options like ACH and e Check, fast time to cash, seamless integration with major ERP systems, and hence is apt for improved customer experience due to convenient payment methods."
SCShreyans Chopra
Operations Executive
Used for 6-12 months
We analyzed 9 verified user reviews for Paystand to find out what actual users really think.
- Key FeaturesPaystand's scoreCategory average
Online Payments
4.134.59 category average
Transaction Monitoring
4.04.40 category average
- Screenshots


GoCardless

- Reviewers Perspective
"It provided a solution that allowed our customers to authorise Direct Debit payments for recurring payment amounts."
JCJoseph Clapp
Operations Manager
Used for 6-12 months
We analyzed 8 verified user reviews for GoCardless to find out what actual users really think.
- Key FeaturesGoCardless's scoreCategory average
Data Security
4.544.57 category average
Online Payments
4.114.59 category average
- Screenshots


Caxton

- Reviewers Perspective
We analyzed 21 verified user reviews for Caxton to find out what actual users really think.
- Key FeaturesCaxton's scoreCategory average
Data Security
5.04.57 category average
Online Payments
4.334.59 category average
Transaction Monitoring
4.504.40 category average
- Screenshots


Payarc

- Reviewers Perspective
We analyzed 52 verified user reviews for Payarc to find out what actual users really think.
Customer Support
Users can quickly resolve payment issues with Payarc’s responsive support team. In retail and service industries, staff benefit from clear communication and prompt help, streamlining operational troubleshooting.Ease of Use
Teams complete payment tasks efficiently using Payarc’s intuitive interface. Small business managers find the platform reduces complexity, enabling routine operations without technical hurdles.Payment Processing
Businesses process payments seamlessly with Payarc’s workflow tools. Accountants and operations leads rely on timely transactions and clear records, though some note occasional payout delays and backend challenges. - Key FeaturesPayarc's scoreCategory average
Data Security
4.764.57 category average
Online Payments
4.714.59 category average
Transaction Monitoring
2.754.40 category average
- Screenshots


- Reviewers Perspective
"I like the additional features that they roll out such as PayPal cash for customers that they can use at your store, the customer will receive a receipt when checking out, there’s already branding that you can add to your platform that allows you to align with the PayPal brand as a trusted business owner."
MDMackenzie Diggs
Founder
Used for 2+ years
We analyzed 376 verified user reviews for PayPal Commerce Platform to find out what actual users really think.
Customer Support
Businesses benefit from PayPal Commerce Platform’s worldwide support and helpful documentation. The support team is available to resolve issues and assist with online transactions, contributing to smoother operations for e-commerce and retail.Ease of Use
Teams manage payments and accounts efficiently with PayPal Commerce Platform’s user-friendly dashboard. The platform’s design allows both individuals and businesses to navigate daily tasks and transactions without technical expertise.Checkout
Retailers streamline purchases using PayPal Commerce Platform’s checkout tools, which store payment and shipping information for quick transactions. The guest checkout option and broad acceptance save time for both businesses and customers. - Key FeaturesPayPal Commerce Platform's scoreCategory average
Data Security
4.504.57 category average
Online Payments
4.544.59 category average
- Screenshots


- Reviewers Perspective
"I like the speed of transactions with coinbase commerce with notifications that arrive immediately, and the assembly of payments"
MBMario Benenati
Operaio
Used for 1-2 years
We analyzed 95 verified user reviews for Coinbase Commerce to find out what actual users really think.
Cryptocurrency
Coinbase Commerce enables businesses to buy, sell, and manage a variety of cryptocurrencies, making it accessible for both beginners and experienced users. Teams can accept payments, track crypto trends, and convert digital assets as the market evolves.Payment
Organizations use Coinbase Commerce to process payments quickly and securely, with immediate notifications for both buyers and sellers. The platform supports major cryptocurrencies and is easy to set up for online transactions.Currency
Finance teams leverage Coinbase Commerce to buy, sell, and exchange popular cryptocurrencies securely. The platform offers tools for tracking digital assets and provides educational resources, though not all currencies are supported. - Key FeaturesCoinbase Commerce's scoreCategory average
Data Security
4.294.57 category average
Online Payments
4.504.59 category average
Transaction Monitoring
4.104.40 category average
- Screenshots


Chargebee

- Reviewers Perspective
"As a startup managing hundreds of subscriptions across web and mobile per day, we chose Chargebee expecting enterprise-grade reliability, trustworthy metrics, and responsive support."
GPGiovanni Pizza
CEO
Used for 6-12 months
We analyzed 91 verified user reviews for Chargebee to find out what actual users really think.
Subscription Management
Businesses streamline recurring billing and client onboarding with Chargebee’s automation and plan customization tools. This supports growth and operational efficiency for organizations managing multiple subscription models.Customer Support
Teams rely on Chargebee’s support for quick replies and detailed guidance. The support resources and documentation help address technical issues and unique business needs during onboarding and daily operations.Billing
Finance teams use Chargebee to automate payment processing, manage invoices, and handle promos or credit notes. The billing system adapts to various business models and provides insights into financial performance. - Key FeaturesChargebee's scoreCategory average
Data Security
4.684.57 category average
Online Payments
4.104.59 category average
- Screenshots


- Reviewers Perspective
"At the begining we used Maestro for our contractor everywhere, we are very happy with product, and recently added our vendors, we can control the budget and also each invoice, in additional saving our contractors and vendors also money"
RJRaza Jeffery
VP Success Manager
Used for 6-12 months
We analyzed 22 verified user reviews for Maestro Payment to find out what actual users really think.
- Key FeaturesMaestro Payment's scoreCategory average
Data Security
4.604.57 category average
Online Payments
5.04.59 category average
- Screenshots


- Reviewers Perspective
"The ability to hold multiple currencies, automate workflows, and integrate with accounting platforms like Xero makes it highly efficient for scaling businesses."
ATAlice Taylor Shrubsole
Associate Operations Manager
Used for 2+ years
We analyzed 49 verified user reviews for Revolut Business to find out what actual users really think.
Currency Exchange
Managing multiple currencies is streamlined with Revolut Business, enabling SMBs to handle international payments and cash flow efficiently. Favorable exchange rates and low transfer fees support businesses operating across borders.Customer Support
Reaching out via chat, users sometimes get quick help but often face slow responses and generic replies. Complex issues and busy periods can lead to prolonged support inquiries, impacting resolution times for SMBs.Card and Account Management
Setting up accounts and managing cards is straightforward. Businesses can fund accounts from multiple sources, lock/unlock cards, and use user-friendly interfaces to organize finances and handle transactions on the go. - Key FeaturesRevolut Business's scoreCategory average
Online Payments
4.04.59 category average
Transaction Monitoring
4.04.40 category average
- Screenshots


- Reviewers Perspective
"Integration with e-commerce sites is seamless, and the dashboard allows you to easily track payments, refunds, and disputes."
SSSylvain Siarras
CEO
Used for 1-2 years
We analyzed 8 verified user reviews for PayPal Enterprise Payments to find out what actual users really think.
- Key FeaturesPayPal Enterprise Payments's scoreCategory average
Data Security
4.684.57 category average
Online Payments
4.394.59 category average
- Screenshots

Methodology
The research for the best Payment Processing software list was conducted in October 2025. We evaluated data (user reviews and demand signals) from the past 24 months as of the research date. Read the complete methodology.
Popular Payment Processing Comparisons
Buyer's Guide
This detailed guide will help you find and buy the right online payment software for you and your business.
Last Updated on June 30, 2025Here's what we'll cover:
Benefits and competitive advantages of using payment processing software
How to choose the best payment processing software for your business
What you need to know about payment processing software
Payment processing software is an essential tool for any business accepting electronic or online payments. As opposed to broader financial systems like accounting software or enterprise resource planning (ERP) solutions, payment processing tools focus specifically on capturing payments securely and efficiently rather than focusing on bookkeeping, tax compliance, or inventory tasks.
How we can help: With over 550 different payment processing software products on our site, this guide will help you choose the right fit.
Because payment processing involves multiple parties (merchants, payment processors, card networks, banks), various components (gateways, terminals, security protocols) and varying fee structures, it can be tricky for newcomers to understand how these elements interact and which solutions would best fit their specific business model.
Why you can trust us: In the past year, we've spoken to 2,700+ buyers and anaylzed over 7,800 reviews. [1] [2]
Pricing at a glance: The cost for these entry-level systems can average around $39 per month and high-end suites can go up to $115 to $181 per month, depending on the number of transactions, processing fee, and the level of functionality offered. [3]
Understanding how much to budget should be a top priority. While most payment processing systems on the market are free to use, they typically charge a processing fee per transaction. Some providers also offer subscription-style plans with a lower transaction fee.
Selection prep: You should meet with stakeholders in your organization to figure out answers to critical questions about your payment processing needs, like:
Which sales channels do we need to support? (e.g., online, in-store, mobile)
What payment methods do our customers prefer? (credit or debit cards, ACH bank transfers, or digital wallets like Apply Pay or Google Pay)
What integrations do we require? (e.g., eCommerce websites, POS systems, and accounting software)
What security and compliance measures are necessary for our business?
How much support or hardware do we need from the vendor? (e.g., card readers, customer-facing portal, payment gateways)
With help from our experienced payment processing software advisors, McKenzie Anderson and Cameron Pugh, this buyers guide can help you make the right payment processing software purchase decision with confidence.
What is payment processing software?
Payment processing software helps businesses accept electronic payments across methods like cards, ACH, and digital wallets. It acts as a financial bridge—authenticating transactions, settling funds, and connecting with networks like Visa and MasterCard behind the scenes.

Parties involved in a payment processing workflow Source: Fidelity Payments
Online payments go through four main stages, which make up the processing fees charged by software providers.
Authorization: Customer initiates the sale and the merchant requests authorization from the customer's issuing bank via a payment processor. The issuing bank then approves or declines the transaction and relays that response back through the card network and processor to the merchant.
Batching: The software helps merchants compile all approved daily transactions into a batch and submit them to the acquirer (merchant service provider or MSP) for settlement. Batching transactions allows for time to review orders (to catch any fraud or errors) before finalizing them.
Clearing: The acquirer accepts batched transactions from the payment processor and forwards them to the card networks, which then distribute each transaction to the correct issuing bank. The issuer then debits the funds from the cardholder's bank account, routing the funds back to the acquirer through the card network.
Funding: The acquirer (your MSP) deposits the processed funds from the batch into the merchant’s bank account. This is when you actually receive the money for the sales, minus any fees for this processing.
Throughout this process, various fees (like interchange fee by issuing bank for facilitating transaction, assessment fee by the card network, and processing fee by the payment processor) are incurred and taken out of the transaction amount before it reaches the merchant’s account.
Our advisor, McKenzie Anderson, points out that many business owners assume that processing fees are included in the flat monthly subscription charge of payment processing software. “One misconception we hear often is that the software only costs a set monthly fee,” she says. However, in reality, “Buyers often overlook the transaction charges, typically ranging from 2% to 4% (depending on the software provider and your volume), that apply on top of that.”
Essential features of payment processing software
You can expect to find core features like online payment processing and data security compliance in virtually all payment processing systems. Beyond this, the feature sets can vary as different vendors may focus on specific areas, such as fraud prevention or in-person point-of-sale transactions.
To help you hone in on the most essential payment processing features, here are the ones that reviewers rate as the most important. [1]
Core payment processing software features
Data security | Protect sensitive customer information through encryption and compliance protocols. 90% of reviewers rate this feature as critical or highly important. |
Online payments | Accept and process transactions through websites and digital platforms. 88% rate this feature as critical or highly important. |
Common payment processing software features
Debit or credit card processing | Captures and processes card transactions across multiple payment environments. 88% rate this feature as critical or highly important. |
Transaction monitoring | Monitor or audit historical and current transactions to ensure accuracy and detect suspicious patterns. 86% rate this feature as critical or highly important. |
Payment fraud prevention | Implement security measures, including identity authentication, risk analysis, seller protection, and payment protocols. 83% rate this feature as critical or highly important. |
Billing and invoicing | Create, manage, and distribute invoices or bills to customers with integrated payment options. 81% rate this feature as critical or highly important. |
Multiple payment options | Accept and offer various payment methods through a single integrated platform. 76% rate this feature as critical or highly important. |
Mobile payments | Enable transaction processing through smartphones and other mobile devices. 75% rate this feature as critical or highly important. |
Reporting or analytics | View actionable insights through data visualization and customizable reports. 74% rate this feature as critical or highly important. |
In-person payments | Allow transactions that typically involve face-to-face interactions between the payer and the payee. 71% rate this feature as critical or highly important. |
Recurring or subscription billing | Automate scheduled charges for membership, enabling customers to be billed at consistent intervals for continued access to products or services. 69% rate this feature as critical or highly important. |
ACH payment processing | Handle electronic bank-to-bank transfers using ACH. 62% rate this feature as critical or highly important. |
Trend alert: Many payment processing platforms are increasingly offering omnichannel capabilities, meaning the same system can process transactions in a retail store, on a website, or on a mobile app, all unified under one tool.
In addition, Anderson points out that many solutions are incorporating AI for fraud prevention. “I think it's exciting, especially for small and midsize businesses as they don’t usually have access to advanced security systems that larger enterprises do,” she says.
Benefits and competitive advantages of using payment processing software
One of the biggest advantages of adopting payment processing software is increased efficiency.
By digitizing payments, businesses eliminate slow, manual workflows involved in handling cash or paper cheques. In fact, many companies search for a payment solution specifically to “get away from manual checks, and the delays they cause,” says Anderson.
Here’s a breakdown of the benefits you can expect:
Improved customer experience: Buyers are more likely to complete a purchase when their preferred payment option is accepted. Features like credit or debit card processing and mobile payments provide customers an easy way to check out and make transactions smooth for them by reducing wait times.
Faster payments and better cash flow: Reviewers say card and digital transactions help get money in their hands sooner than waiting for invoices or cheques to clear. This boosts cash flow and keeps the revenue stream steady.
Reduced manual work and errors: Payment processing software automates many tasks like data entry, calculations, and payment authorization that would be tedious or error-prone when done manually. This frees up staff from chasing down declined cards, allowing them to focus on other value-adding tasks.
How to choose the best payment processing software for your business
Step 1. Define your requirements
We surveyed 3,500 software buyers and found that buyers who often ended up unhappy with a software purchase wished they had defined their goals and requirements more clearly from the start. [4]
To avoid regret, meet with key stakeholders (owners, finance team, IT, sales managers, etc.) and document the specifics of what your business requires from a payment processing system. Consider questions such as: What types of payments do we need to accept and where? Approximately how many transactions do we process in a day or month? Being as specific as possible in your feature requirements will ensure you only look at products that truly fit your business scenario.
Here are some other things to keep in mind as you define your requirements.
Know which type of buyer you are
Different businesses have different payment processing needs. Consider what category your business falls into as this can influence which software will be the best for you:
If you run a brick-and-mortar business along with an online store, you’ll need a system that supports both in-person and online payments. You’ll likely use a POS system for in-store payments and an online payment gateway for your online sales channel. Many providers offer unified solutions that connect the POS and eCommerce experience. Ensure the system you choose can handle website orders, online returns, etc., and that it integrates with your offline store systems.
If your business is fully online with no physical storefront, you’ll be focussed entirely on online payment processing. You’ll need a payment solution that connects with your website and mobile app. Instead of POS devices, you’ll place a premium on things like a smooth checkout user experience (UX), high authorization success rates, and the ability to accept multiple digital payment methods like Apple Pay to maximize conversions.
If you operate a subscription-based business, your needs will center around recurring billing and customer retention. Make sure your payment processing system can manage memberships and automatically charge customers on a set schedule.
If you run a nonprofit or charity organization, your system should be able to handle donations and preferably charge a low transaction fee to maximize the share of donations received. Many payment processing software providers offer discounts for nonprofits or charity organizations, so keep an eye out for them.
Ensure compatibility with your current tech stack
You can choose between dedicated payment processors that offer flexibility and integration with existing systems, or platforms with built-in payment processing for a more streamlined setup.
For instance, POS systems built for retail or restaurant point of sales software that come with their own payment processing module. Similarly, eCommerce platforms may bundle a payment gateway or processor so you can start accepting payments instantly.
Which approach is right for you will depend on your existing software ecosystem.
If you already have a POS or accounting system, check what payment processing options can work with it. An independent merchant service can be integrated via an API or plugin. If you want tighter integration (at the cost of lesser choices), an all-in-one solution can offer simplicity and eliminate the need to juggle multiple vendors. However, you should be comfortable with their fee structure, as you may not have the option to shop around for competitive rates if it’s built-in.
Budget for how much payment processing software really costs
The primary cost to budget for in payment processing software is the fee per transaction. The software itself may be advertised as free, but you’ll want to understand the true cost per sale after all the charges.
As our advisor, Anderson, points out, “It’s usually not just a flat rate per month cost for payment processing software. Providers take two to four percent of each transaction as a processing fee.” In other words, for every credit card sale you make, a small percentage (typically 2% to 4%) goes toward a software vendor or payment processor.
Additionally, the exact fee structure will vary by provider. Some charge a fixed percentage plus a small flat fee, while others offer a monthly subscription in return of a lower per-transaction rate.
What should you do? Ask vendors for a clear breakdown of their fees, including any monthly subscription fee, chargeback fees, or fees for processing certain cards.
One strategy businesses use to manage payment processing costs is to pass those fees on to customers. In some industries it’s common to add a surcharge or convenience fee. Our advisor, Cameron Pugh, notes that some buyers looking for payment processors specifically want the ability to “Pass the charges on to the customers.” Whether that is a good idea will depend on your situation; it may not be customer-friendly in a competitive market, but this is still an option to be aware of when considering your budget.
Finally, note whether the provider requires a contract or long-term commitment. Some merchant services might lock you into a year or multi-year agreement (sometimes with cancellation fees), whereas others offer pay-as-you-go with no long-term contract.
Other common criticisms for payment processing software include issues with processing refunds, fraudulent transactions, and high transaction fees. Keep these in mind when researching different systems, reading reviews, and talking to vendors.
Step 2. Make your payment processing software shortlist
Once you’ve figured out your requirements, it’s time to research your options and come up with a shortlist of two or three systems to evaluate further.
Here are some ways you can pare down your payment processing software options and create a reliable shortlist with ease.
Get qualified help from our advisors
At Software Advice, advisors like McKenzie Anderson and Cameron Pugh have experience helping organizations identify payment processing systems that match their needs and budgets.
If you need help, you can either schedule a phone call with an advisor or chat online with one right now. In just a few minutes, your advisor will help you identify a shortlist of payment processing software options that best align with your requirements.
Explore our list of payment processing FrontRunners
If you’d rather do the research yourself, a good place to start is our 2025 Payment Processing FrontRunners report. Using reviews data, we map the top products in the category based on customer satisfaction and usability.
Step 3. Pick the best option
Once you have your shortlist, it’s time to investigate your final options further. This means arranging for a product demo and taking a free trial, if available. During the demo, have the vendor walk you through the workings of the system.
Be ready with the right questions during demos
To get the most out of your demo experience, come prepared with scenario-based questions, such as:
Show me how I would send an invoice to a client and how they pay it online
What happens if a card is declined?
How will the system process refunds?
How exactly will the system integrate with our website or POS?
What kind of customer support or dedicated account rep do you provide for businesses of our size located in [your country]?
Take advantage of our ultimate software vendor comparison chart to keep track of the answers and how your team is scoring different products.
Take advantage of free trials
Free trials are your chance to test the user interface yourself and maybe even run a couple of test transactions before purchasing a software product. This is critical, as you may discover bugs or bad UX that didn’t come up during the demo. If it’s confusing in the trial, chances are it might be a headache down the road or at least will have a steep learning curve.
Check references and additional reviews
Ask vendors for references, ideally from those in a similar industry as you. If direct references aren’t available, do a quick search for additional reviews from fellow business owners on third-party ratings and recommendation websites like Software Advice. Make sure you understand the red flags raised by others and discuss any apprehensions with the vendor.
Step 4. Make the most of your payment processing software
Here are some important considerations to keep in mind as you implement your new payment processing software:
Data migration: Work closely with your vendor to plan the migration of any existing payment data and the integration with your business systems. Establish a clear timeline and testing process to ensure everything works as expected before going live.
Staff training: Take advantage of all the training resources your vendor offers. Also, encourage your managers to explore the system, as their hands-on experience will help you develop customized training materials specific to your business workflow.
Our 5 Critical Steps to a Successful Software Implementation Plan guide can help you through this process.
Software related to payment processing
As our advisors note in their discussions, payment processing is often incorporated with other types of software. Depending on your specific needs, you might consider these related software categories:
Point of sale (POS) software: Manage in-store transactions, inventory, and customer interactions for retail and restaurant environments. Payment processing is frequently paired with POS systems for retail operations to handle in-person card payments and cash handling.
eCommerce platforms: Helps you build and manage an online store. They typically include shopping cart functionality that is integrated with a payment processor or gateways to accept online payments.
Billing and invoicing software: Such software helps generate bills or invoices and includes features to accept payments against those invoices.
Subscription management software: These tools help businesses with recurring revenue models.
Accounting software: These systems aren’t for processing customer payments per se, but are closely related as they record all financial transactions happening in a business. Many accounting systems are integrated with payment processing and POS systems to automatically record sales and customer payments data.
More resources for your payment processing journey
About our contributors
Author
Amita Jain is a senior writer for Software Advice, covering finance technology with a focus on expense management and accounting solutions for small-to-midsize businesses. After completing her master’s in policy studies from King’s College London, she began her career as a journalist in New Delhi, India, where she garnered first-hand knowledge of the startup space and the education sector. She spent nearly half a decade covering high-level events hosted by the United Nations and the Government of India. Her work has been featured in Careers360, among other publications.
Amita’s research and writing for Software Advice is informed by more than 130,000 authentic user reviews and over 30,000 interactions between Software Advice software advisors and software buyers. Amita also regularly speaks to leaders in the finance and accounting space so she can provide the most up-to-date and helpful information to small and midsize businesses purchasing software or services.
When she’s not contemplating tech solutions for SMBs, Amita finds her zen in swimming, doodling, and indulging in animated sitcoms and science fiction.
Editor
Mehar Luthra is a team lead at Software Advice and specializes in editing reports that cover the latest trends affecting small businesses. With nearly a decade of experience, she has edited a multitude of research articles, top-rated software reports, and thought leadership articles for diverse markets such as Brazil, Japan, Canada, France, Australia, and India. She finds it particularly rewarding to produce content that provides small-business owners with practical tips and helpful advice on topics such as the digitalisation of small businesses, eCommerce trends, and HR developments.
Armed with a double bachelor’s in law (LL.B.) and business economics from Delhi University, she won a full scholarship to study for a master’s in creative writing at the National University of Ireland, Galway. In addition, she has written blog articles spanning a variety of topics such as fiction and non-fiction books, mental health and anxiety, the latest restaurants, and more. Her articles have been featured in Ireland’s national magazine The Village, among other publications. A die-hard journaling fan, she enjoys watching psychological thrillers, reading fiction books, and drinking iced coffee (even in the winter).
Advisors
Cameron Pugh is a senior advisor. He joined Software Advice in 2022, and he is based in Austin, TX.
Cameron works directly with small business leaders to connect them with best fit software providers. He assesses the technology needs of small businesses seeking tools such as CMMS, inventory management, call center, and facilities software through one-to-one conversations and provides a short list of potential matches.
His favorite part of being a software advisor is experiencing the buyer’s gratitude and relief when he finds the best software solution for their needs.
Sources
Software Advice reviews data: Software Advice reviews are collected from verified users for individual software products. For this report, we analyzed reviews from the past year as of the production date. Read the complete methodology.
Software Advice advisor call notes: Findings are based on data from telephonic conversations that Software Advice’s advisor team had with small-to-midsize businesses seeking payment processing software. For this report, we analyzed phone interactions from the past year as of the production date. Read the complete methodology.
Software Advice software pricing data: Only products with publicly available pricing information and qualified software products within the category, as of the production date, are included in the pricing analysis. Read the complete methodology.
Software Advice’s 2025 Tech Trends Survey was conducted online in August 2024 among 3,500 respondents in the U.S. (n=700), U.K. (n=350), Canada (n=350), Australia (n=350), France (n=350), India (n=350), Germany (n=350), Brazil (n=350), and Japan (n=350), at businesses across multiple industries and company sizes (five or more employees). The survey was designed to understand the timeline, organizational challenges, adoption & budget, vendor research behaviors, ROI expectations and satisfaction levels for software buyers. Respondents were screened to ensure their involvement in business software purchasing decisions.
Payment Processing FAQs
- What is payment processing software?
Payment processing software allows businesses to accept electronic payments from customers through various modes, such as credit card, debit card, digital wallet, and ACH. It acts as an intermediary that securely moves money from a customer’s bank to a merchant’s account. Many modern systems go beyond basic payment authorization and acceptance, offering features like subscription billing or even AI-powered fraud detection. At Software Advice, we have over 550 different payment processing solutions listed on our site with over 7,800 verified user reviews in the past year alone, and we found that 90% of reviewers rate data security as their top priority when choosing a payment processing software.
- What is a payment getaway and do I need one?
A payment gateway is like a digital cash register for online payments. It securely transmits payment details from a website or mobile app to the payment processor, which then contacts the banks to approve or decline the transaction. This interface enables customers to enter their card details on the checkout page. If you sell online, you definitely need a payment gateway. Most modern payment processing software includes built-in gateway functionality, so you may not need a separate service. However, if you want a separate third-party gateway for flexibility, be sure it can integrate with your payment processor. For in-person sales including a cash counter, you likely won’t need a gateway. A POS system or card reader will typically handle that for you.
- How much does payment processing software cost?
Most payment processing software are free to start using. The real cost comes from the transaction fees, typically ranging from 2% to 4% per transaction, which is deducted from each sale. However, there are some providers that charge by monthly subscription (ranging from $39 per month to $181 per month, depending on payment types, volume, and other features) in exchange for lower per-transaction fees. Many buyers who talked with our software advisors said they want payment processing systems with the ability to pass these processing costs onto customers. That said, be sure to check with your software provider and local regulations before implementing this strategy.
- How do you set up a payment processing system for your business?
Setting up a payment processing system for a business is fairly simple. The easiest route is to sign up with a payment processing service or provider. With most solutions, you can start accepting payments within a day. However, more complex setups like integrating with ERP systems may take a little longer. The steps to set up usually involve choosing a software provider that’s right for you, creating an account, integrating payments, testing transactions, and training your team to use it.
- How do I ensure my payment processing is secure?
Secure payment processing requires implementing multiple layers of protection. Choose PCI DSS compliant software with features like tokenization (replacing sensitive data with non-sensitive equivalents), point-to-point encryption (P2PE), and fraud detection tools. Plus, regularly update your security protocols, conduct vulnerability assessments, and train staff on security best practices. According to our analysis of verified user reviews, 83% of reviewers rate fraud detection as a key factor when selecting a payment processing software. If security is a major concern for you, prioritize a processor that offers built-in fraud protection and real-time monitoring.
- What is the difference between payment processing and merchant services?
In simple terms, payment processing is a tool that helps move money, while merchant services is a broader term encompassing a full range of financial services and tools that businesses may need to accept payment, including a payment processor plus extras like POS systems, invoicing, and customer analytics.



























































