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Best ITSM Software of 2026 - Page 2

Updated January 27, 2025 at 9:53 AM

Compare Products

Showing 26 - 50 of 196 products

Cayzu is a cloud-based help desk management solution designed for small and midsize businesses. It offers ticket management, iss...Read more about Cayzu

Free trial
Free version
Integrations
Slack
Slack
+29 more

BOSSDesk ITSM Help Desk Ticketing System on the Cloud and On Premise Turning ticket management into an exceptional customer exp...Read more about BOSSDesk

Free trial
Free version
Integrations
TeamViewer
TeamViewer
+2 more

BOSSDesk's Best Rated Features

4.86Help Desk Management

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BOSSDesk's Worst Rated Features

4.14Automated Routing

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HaloPSA is a cloud-based and on-premise professional service automation (PSA) tool designed for ITIL-aligned managed services op...Read more about HaloPSA

Free trial
Free version
Integrations
Adobe Acrobat
Adobe Acrobat
+22 more

HaloPSA's Best Rated Features

5.0Ticket Management

See All

HaloPSA's Worst Rated Features

4.50Access Controls/Permissions

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Wavity’s Help and Service Desk Application can be used for internal as well as external users. Wavity has led the product devel...Read more about Wavity Help & Service Desk

Free trial
Free version
Integrations
Google Drive
Google Drive
+3 more

Wavity Help & Service Desk's Best Rated Features

4.94Ticket Management

See All

Wavity Help & Service Desk's Worst Rated Features

4.38Customizable Fields

See All

GitLab is a cloud-based project management platform that allows software developers to develop and manage codes collaboratively....Read more about GitLab

Free trial
Free version
Integrations
Slack
Slack
+28 more

GitLab's Best Rated Features

4.91Version Control

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GitLab's Worst Rated Features

3.69Issue Tracking

See All

LogMeIn Rescue by GoTo is a cloud-based remote support tool that helps organizations provide technical support to their customer...Read more about LogMeIn Rescue

Free trial
Free version
Integrations
Zendesk Suite
Zendesk Suite
+9 more

LogMeIn Rescue's Best Rated Features

4.86File Sharing

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LogMeIn Rescue's Worst Rated Features

4.17Reporting/Analytics

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Mint Service Desk is a cloud-based ITSM solution designed to help businesses monitor, track and exchange information about resou...Read more about Mint Service Desk

Free trial
Free version
Integrations
Microsoft Azure
Microsoft Azure
+3 more

Mint Service Desk's Best Rated Features

5.0Ticket Management

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Mint Service Desk's Worst Rated Features

4.75Knowledge Base Management

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ServoDesk powered by Simplisys provides SaaS solution to organizations of all sizes, helping streamline processes for customer s...Read more about ServoDesk

Free trial
Free version
Integrations
WhatsApp
WhatsApp
+7 more

Faddom is the ideal solution for IT leaders, systems architects, and infrastructure professionals who need accurate, real-time v...Read more about Faddom

Free trial
Free version
Integrations
ServiceNow
ServiceNow
+0 more

BlueFolder's field service management is a web and mobile-based solution that helps optimize equipment uptime, streamline preven...Read more about BlueFolder

Free trial
Free version
Integrations
QuickBooks Online
QuickBooks Online
+5 more

BlueFolder's Best Rated Features

5.0Work Order Creation

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BlueFolder's Worst Rated Features

4.11Billing & Invoicing

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EZO (formerly known as EZOfficeInventory) delivers next-generation asset intelligence solutions through its intuitive cloud-base...Read more about EZO

Free trial
Free version
Integrations
Dropbox Business
Dropbox Business
+9 more

EZO's Best Rated Features

4.78Inventory Optimization

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EZO's Worst Rated Features

3.80Incident Management

See All

Designed for businesses in IT, legal, finance, telecommunications, and other sectors, Tiflux is a cloud-based ticket management ...Read more about Tiflux

Free trial
Free version
Integrations
WhatsApp
WhatsApp
+6 more

HaloITSM is a cloud-based platform designed for ITIL-aligned service delivery. This solution can be used by organizations of all...Read more about HaloITSM

Free trial
Free version
Integrations
Slack
Slack
+40 more

HaloITSM's Best Rated Features

4.71Incident Management

See All

HaloITSM's Worst Rated Features

4.50Incident Reporting

See All

Agiloft is a cloud-based contract management software that helps businesses streamline the entire contract lifecycle with custom...Read more about Agiloft

Free trial
Free version
Integrations
Google Docs
Google Docs
+14 more

Ant My ERP is a cloud-based solution that helps businesses across various industry verticals such as IT hardware, services and p...Read more about AntMyERP

Free trial
Free version
Integrations
Google Maps
Google Maps
+0 more

i-Vertix is a cloud-based solution for IT infrastructure management. The software offers tools such as IT network management, ...Read more about i-Vertix

Free trial
Free version
Integrations
Jira
Jira
+7 more

ProProfs Help Desk is a customer support tool for businesses of all sizes. It enables customer support teams to keep track of us...Read more about ProProfs Help Desk

Free trial
Free version
Integrations
ProProfs Chat
ProProfs Chat
+0 more

SMART Service Desk is cloud-based and on-premise help desk software. It caters to businesses of all sizes in industry verticals ...Read more about SMART Service Desk

Free trial
Free version

InvGate Service Desk is an IT service management platform that offers help desk request fulfillment, customer service and suppor...Read more about InvGate Service Management

Free trial
Free version
Integrations
Slack
Slack
+24 more

InvGate Service Management's Best Rated Features

4.89Service Level Agreement (SLA) Management

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InvGate Service Management's Worst Rated Features

3.17Remote Access/Control

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Hipporello Service Desk for Trello is a solution that enables users to create Trello cards from online forms and emails. Users c...Read more about Hipporello Service Desk for Trello

Free trial
Free version
Integrations
Trello
Trello
+0 more

Hipporello Service Desk for Trello's Best Rated Features

5.0Process/Workflow Automation

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Hipporello Service Desk for Trello's Worst Rated Features

4.33Real-Time Notifications

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Hornbill is a cloud-based solution that helps organizations automate workflows for managing customers, employee experience, info...Read more about Hornbill

Free trial
Free version
Integrations
Google Docs
Google Docs
+46 more

PagerDuty is an incident management solution for monitoring systems and triggering alerts. Key features include monitoring aggre...Read more about PagerDuty

Free trial
Free version
Integrations
Slack
Slack
+36 more

PagerDuty's Best Rated Features

4.80Mobile Alerts

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PagerDuty's Worst Rated Features

3.50Service Level Agreement (SLA) Management

See All

SolarWinds Service Desk is suitable for companies seeking a help desk solution that offers IT service management (ITSM) function...Read more about SolarWinds Service Desk

Free trial
Free version
Integrations
Google Drive
Google Drive
+24 more

SolarWinds Service Desk's Best Rated Features

4.70Help Desk Management

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SolarWinds Service Desk's Worst Rated Features

3.94Reporting/Analytics

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Motadata ServiceOps is an intelligent ITSM solution that empowers businesses to adopt changes across people, processes, and tech...Read more about Motadata ServiceOps

Free trial
Free version

Motadata ServiceOps's Best Rated Features

5.0Customizable Templates

See All

Motadata ServiceOps's Worst Rated Features

4.83Reporting & Statistics

See All

HappyFox is a cloud-based customer relationship management solution that provides help desk and ticketing solutions to businesse...Read more about HappyFox Help Desk

Free trial
Free version
Integrations
Salesforce Sales Cloud
Salesforce Sales Cloud
+36 more

HappyFox Help Desk's Best Rated Features

4.71Ticket Management

See All

HappyFox Help Desk's Worst Rated Features

4.71Ticket Management

See All

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