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Best Service Desk Software of 2026

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Showing 1 - 25 of 127 products

NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries. The NinjaOne Unified IT Operations Platform deliv...Read more about NinjaOne

12

recommendations

Free trial
Free version
Integrations
Slack
Slack
+28 more

NinjaOne's Best Rated Features

5.0Device Management

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NinjaOne's Worst Rated Features

4.0Anti Virus

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Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, knowledge b...Read more about Zendesk Suite

12

recommendations

Free trial
Free version
Integrations
Slack
Slack
+205 more

Zendesk Suite's Best Rated Features

4.76Customer History

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Zendesk Suite's Worst Rated Features

3.71Contract/License Management

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SysAid is an IT service management (ITSM) platform that helps organizations automate workflows and optimize IT service delivery....Read more about SysAid

8

recommendations

Free trial
Free version
Integrations
Slack
Slack
+34 more

SysAid's Best Rated Features

4.78Inventory Management

See All

SysAid's Worst Rated Features

3.77Mobile Access

See All

Atera is a cloud-based and AI-enabled platform that enables IT professionals to gain access, visibility and control over their n...Read more about Atera

5

recommendations

Free trial
Free version
Integrations
TeamViewer
TeamViewer
+19 more

Atera's Best Rated Features

5.0Problem Management

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Atera's Worst Rated Features

3.0Backup and Recovery

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ChangeGear is a premier IT Service Management solution. ChangeGear delivers a comprehensive platform for enterprise with innov...Read more about ChangeGear

5

recommendations

Free trial
Free version
Integrations
Jira
Jira
+3 more

Freshservice is a cloud-based IT Help Desk and service management solution that enables organizations to simplify their IT opera...Read more about Freshservice

4

recommendations

Free trial
Free version
Integrations
Slack
Slack
+48 more

Freshservice's Best Rated Features

4.75Status Tracking

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Freshservice's Worst Rated Features

3.29Collaboration Tools

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monday service is a cloud-based enterprise service management platform designed to unify, automate, and manage an organization’s...Read more about monday service

2

recommendations

Free trial
Free version

monday service's Best Rated Features

4.73Task Management

See All

monday service's Worst Rated Features

3.88Inventory Management

See All

LiveAgent is a cloud-based help Ddsk solution for eCommerce businesses at the small and midsize levels. The platform offers live...Read more about LiveAgent

Free trial
Free version
Integrations
PayPal
PayPal
+104 more

LiveAgent's Best Rated Features

5.0Real-Time Monitoring

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LiveAgent's Worst Rated Features

3.75Mobile App

See All

Milvus is an intelligent IT management solution designed to increase productivity for helpdesk teams. It is available in Portugu...Read more about Milvus

Free trial
Free version

Milvus's Best Rated Features

4.89IT Asset Tracking

See All

Milvus's Worst Rated Features

4.0Project Management

See All

Desk Manager is an enterprise service management (ESM) software that helps customer service businesses manage tickets, projects,...Read more about Desk Manager

Free trial
Free version
Integrations
WhatsApp
WhatsApp
+8 more

Desk Manager's Best Rated Features

4.80Workflow Management

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Desk Manager's Worst Rated Features

4.34Reporting & Statistics

See All

Device42 is an asset management solution that enables IT administrators to track hardware, software, devices and networks. The k...Read more about Device42

Free trial
Free version
Integrations
Jira
Jira
+5 more

Device42's Best Rated Features

5.0Asset Tracking

See All

Device42's Worst Rated Features

4.57Configuration Management

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Reamaze is a cloud-based help desk and customer messaging solution that helps businesses support, engage and convert customers u...Read more about Re:amaze

Free trial
Free version
Integrations
Slack
Slack
+15 more

BOSSDesk ITSM Help Desk Ticketing System on the Cloud and On Premise Turning ticket management into an exceptional customer exp...Read more about BOSSDesk

Free trial
Free version
Integrations
TeamViewer
TeamViewer
+2 more

BOSSDesk's Best Rated Features

4.86Help Desk Management

See All

BOSSDesk's Worst Rated Features

4.14Automated Routing

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Milldesk is an IT help desk and service management platform designed for managing all aspects of your IT department. With its in...Read more about Milldesk

Free trial
Free version
Integrations
WhatsApp
WhatsApp
+1 more

Milldesk's Best Rated Features

4.91Data Import/Export

See All

Milldesk's Worst Rated Features

4.50Performance Metrics

See All

Cayzu is a cloud-based help desk management solution designed for small and midsize businesses. It offers ticket management, iss...Read more about Cayzu

Free trial
Free version
Integrations
Slack
Slack
+29 more

SolarWinds Service Desk is suitable for companies seeking a help desk solution that offers IT service management (ITSM) function...Read more about SolarWinds Service Desk

Free trial
Free version
Integrations
Google Drive
Google Drive
+24 more

SolarWinds Service Desk's Best Rated Features

4.70Help Desk Management

See All

SolarWinds Service Desk's Worst Rated Features

3.94Reporting/Analytics

See All

HelpSpace, a German startup founded in 2020, offers helpdesk support for small to medium-sized businesses. Its goal is to provid...Read more about HelpSpace

Free trial
Free version
Integrations
Slack
Slack
+3 more

HelpSpace's Best Rated Features

4.88Support Ticket Management

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HelpSpace's Worst Rated Features

4.0Reporting/Analytics

See All

Mint Service Desk is a cloud-based ITSM solution designed to help businesses monitor, track and exchange information about resou...Read more about Mint Service Desk

Free trial
Free version
Integrations
Microsoft Azure
Microsoft Azure
+3 more

Mint Service Desk's Best Rated Features

5.0Ticket Management

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Mint Service Desk's Worst Rated Features

4.75Knowledge Base Management

See All

The Infradesk Service Desk is a comprehensive solution designed to streamline ticket management, IT asset management, project tr...Read more about Infradesk

Free trial
Free version

Infradesk's Best Rated Features

5.0Workflow Management

See All

Infradesk's Worst Rated Features

4.67Alerts/Notifications

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InvGate Service Desk is an IT service management platform that offers help desk request fulfillment, customer service and suppor...Read more about InvGate Service Management

Free trial
Free version
Integrations
Slack
Slack
+24 more

InvGate Service Management's Best Rated Features

4.89Service Level Agreement (SLA) Management

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InvGate Service Management's Worst Rated Features

3.17Remote Access/Control

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VobeSoft is a collaboration solution for businesses of all sizes across various industries such as finance, agriculture, energy,...Read more about VobeSoft

Free trial
Free version
Integrations
Mailchimp
Mailchimp
+7 more

ServoDesk powered by Simplisys provides SaaS solution to organizations of all sizes, helping streamline processes for customer s...Read more about ServoDesk

Free trial
Free version
Integrations
WhatsApp
WhatsApp
+7 more

HaloITSM is a cloud-based platform designed for ITIL-aligned service delivery. This solution can be used by organizations of all...Read more about HaloITSM

Free trial
Free version
Integrations
Slack
Slack
+40 more

HaloITSM's Best Rated Features

4.71Incident Management

See All

HaloITSM's Worst Rated Features

4.50Incident Reporting

See All

Orcatec is an all-in-one platform designed for both office and field operations, trusted by professionals across over 40 service...Read more about Orcatec

Free trial
Free version

Orcatec's Best Rated Features

5.0Online Time Tracking

See All

Orcatec's Worst Rated Features

5.0Online Payments

See All

Designed for businesses in IT, legal, finance, telecommunications, and other sectors, Tiflux is a cloud-based ticket management ...Read more about Tiflux

Free trial
Free version
Integrations
WhatsApp
WhatsApp
+6 more
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