Spruce software


4 reviews(4.0/5)
4 reviews(4.0/5)

Spruce software is based in Microsoft Windows and designed around a document management solution. Spruce provides information from point of sale to the integrated general ledger. With drill-down capability throughout the solution, users can connect outside data and web links directly to transactions, customers, jobs or vendors.

Spruce offers integrated business intelligence through tailored analytic views, including alerts and drill-down ability. Reports can be exported to Microsoft Excel or PDF and users can access Spruce from any workstation or tablet with internet access.

Spruce AnyWare provides mobile access. Internal staff can obtain proof-of-delivery signatures and photos, submit remote orders, receive inventory, perform credit overrides, conduct physical inventory and more.

Spruce ProLink enables Spruce system owners to provide their customers mobile access to view account information, make payments, view account records, shop items with their assigned pricing, place orders or request quotes.

Supported Operating System(s):
Windows 7 , Linux , Windows 8 , Windows 10

4 Reviews of Spruce

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  • Kevin from Rycenga Building Center

    Specialty: Building & garden materials

    Number of employees: 11-50 employees

    October 2017

    Growing our Business with Spruce

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    We went live with Spruce in 2009. Like any software change, we had some bumps in the road. Spruce helped us smooth out the bumps and made the whole process simpler then expected. Their committed staff were there to help and assist. Now, several years later, we continue to learn and utilize existing and new Spruce software features that help our performance, reporting, and bottom line. Their Tech Support have been responsive and timely. Spruce is progressive and cutting edge.

    Cons

    One of the biggest challenges for us is training the staff for change and the benefits for that change. Educating them to see that one upfront work around may appear to save time but in fact creates several hours on the back side.

    This review was submitted organically. No incentive was offered
    Review Source
  • Richard from Siewers Lumber & Millwork

    Specialty: Building & garden materials

    Number of employees: 11-50 employees

    September 2017

    Have been a user of the Spruce Software for over 10 years and very satisfied

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    The software is very user friendly. Point of Sale, A/R, A/P, purchasing, and inventory control work seamless.The document management system built
    into the software is very nice. The dashboard module is very helpful to get a quick glimpse of all activity through the day, month or year.
    Very dependable software and nice people to work with. Just beginning to work with their mobile software and will be very helpful

    Cons

    No complains just wish we had more time to take advantage of crystal reports and other reports.

    This review was submitted organically. No incentive was offered
    Review Source
  • Sunny from Dakota County Lumber Company

    Specialty: Other specialty retailer

    Number of employees: 11-50 employees

    August 2017

    Happy with our change

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    This product is much more user-friendly than our last POS/Inventory management system. We moved from Epicor Eagle. Spruce offers more functionality and is much easier to train new employees on. I am a big fan of the General Ledger module and the ease of use in producing monthly financial reports.

    Cons

    I am not a fan of the Crystal Reports aspect of the system. It is functional, but a bit cumbersome to have to seek out the proper report, download and run it from outside the system. I hope that Spruce looks into integrating this feature in the future.

    This review was submitted organically. No incentive was offered
    Review Source
  • Jeff from Coastal Commercial Window & Door

    Specialty: Building & garden materials

    Number of employees: 11-50 employees

    April 2017

    invested - Digital Paper Weight - Horrible follow through

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Purchased this software in 2014. Tried for 18 months to implement for over 16 months. We are a specialty supplier, not a hardware or lumber yard, but the Spruce sales person promised they have a robust special order system that would work great for us. Went through demos, each time we asked for a specific task, the response was "we dont have that module loaded, but we do have that feature". Purchased server upgrades they required, never had a working P.O.S The task of setting up Spruce requires full time I.T. & Accounting persons to focus on mapping, and setup, then we find out it does not do all the accounting features that even Quick Books will do. Will not track payroll expenses by department or individual, only as a single line item, and this has to be done as a GL entry. We tried for nearly 2 years to get ECI to honor what Spruce promised, to no avail. I would not buy this product, its a lot of smoke and mirrors and broken promises. Might work if you a lumber yard, but be prepared to speed the software price to implement the package, and they leave it all on you to do it. Over priced, over rated digital Junque.

    Pros

    Never had full use of the program to run our business.

    Cons

    Nothing is as they present it to be. Expect to spend hours and hours of time, and a lot of capital to get it running.

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