Quickbooks POS software


QuickBooks POS offers on-premise, web-based and mobile point-of-sale (POS) solution for businesses of all sizes. The software enables users to build customer relationships, manage inventory and automate the overall banking process.

QuickBooks POS allows users to enter sales information automatically into the user’s accounting software. Other key features of QuickBooks POS include barcode scanning, credit card processing, price lookup, receipt notes, refunds, discounts, exchanges, gift cards, layaways, quotes and customer history.

The software’s inventory management capabilities include price tag customization, inventory forecasting, inventory classification, customer orders, inventory matrix, kit assembly and back orders.

The software also comes with several employee management features such as the ability to assign security access levels, commissions management, employee performance tracking and a time clock. The solution also integrates retail accounting capabilities such as a sales audit, accounts payable and receivable and payroll processing.

Supported Operating System(s):
Windows 7 , Windows Vista , Windows XP , Mac OS , Web browser (OS agnostic) , Windows 2000 , Windows 8 , Windows 10

100 Reviews of Quickbooks POS

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  • Verified Reviewer

    Number of employees: 11-50 employees

    August 2018

    Functional not pretty, gets the job done

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    Overall gets the job done.

    Pros

    Has customization - we have a quick pick category for most commonly bought items.
    Has useful features like reports, storing customer info, purchase orders.

    Cons

    It isn't very user friendly - have to x out of windows to get back to selling. User interface is ugly and in general a bit clunky. Could be user error... but nothing seems to scan once entered.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Intuit, Intuit

    August 2018

    Thanks for taking the time out to leave us your honest review. While I'm glad the customization options have lent a lot to the functionality you enjoy, I want to make sure you can easily navigate the software. The Resource Center is a awesome outlet in that aspect, and there's one made for POS at https://quickbooks.intuit.com/point-of-sale/customer-resource-center/. You'll find a ton of tutorial and guided videos there, as well as advice on the small business and retail fundamentals. The info above will help streamline your workflow, but I want to make your voice is heard when it comes to your suggestions about the interface. We love hearing how we can improve, as the engineers default to customer ideas when drumming up new features. Could you send me your feedback in an email (QBCares@Intuit.com)? I can forward your comments to the Development Team. This way, I can also take a look at the issue you've had with scanning and provide a fix one-on-one. Jess, The QuickBooks Team

  • Ed from Talley Metal Supply

    Specialty: Building & garden materials

    Number of employees: 11-50 employees

    July 2018

    Using outdated version.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    looking possibly to upgrade to V18.

    Pros

    Using Quickbooks Accounting, so integrates well. Feels a lot like Quickbooks Accounting so is easy to use.

    Cons

    We have V12, which is over five years old, and we could not get any help desk support for this older version.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Weldon from Eric's Outdoor Furniture

    Number of employees: 2-10 employees

    July 2018

    D cent POS software for the money but definitely could be better.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It runs my business

    Pros

    Seamless integration with Quickbooks and fairly simple setup as well as fairly inexpensive software are the best features.

    Cons

    Poor search features in make a sale and goofy differences between make a sale and sales order screens make it obvious that this is somewhat of an afterthought for QuickBooks.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Intuit, Intuit

    July 2018

    Happy Tuesday, Weldon. We love hearing about how we can improve the product, and interface suggestions are always very much appreciated. I'd be glad to pass your feedback along to the engineers directly, as they frequently review customer feedback when developing new features/enhancements. When you get a bit of downtime, please send your ideas to me in an email (QBCares@Intuit.com). I'll forward them on your behalf, and will keep a lookout for your message. In the meantime, I encourage you to explore the Point of Sale Resource Center at https://quickbooks.intuit.com/point-of-sale/customer-resource-center/. There you'll find expert advice, articles, and workflow tips on the small business fundamentals, with a focus on the Point of Sale product. Until we chat again, wishing you all the best! Jess, The QuickBooks Team

  • Patrick from Redefined Technologies

    Specialty: Toys / hobby shop

    Number of employees: 2-10 employees

    July 2018

    Quickbooks POS customer support is spectacular.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Overall the software is great! The customer service makes up for the lack of explaining certain things during installation. A service rep spent hours on the phone helping repair the problem. She was wonderful. The absolute best customer service I've ever used!

    Pros

    Customer support from Quickbooks POS is by far my favorite thing about this software! Very helpful.

    Cons

    Functionality of this product was a bit hard to work out. Especially in the install process when installing Quickbooks POS Server. Explaining the server and client sides of the software better during installation process would.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Jesse from NW Scuba LLC

    Specialty: Sporting goods

    Number of employees: 2-10 employees

    July 2018

    Time saver

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    This system is very easy to use. I like the time it saves me as it integrates with QuickBooks Online, so know daily manual entries.
    Great customer service.

    Cons

    I have a unique industry in which we offer classes, repairs, annual equipment service, rentals and retail. There is no work order, or rental functionality.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Roxana from Outsource Healthcare Billing

    Specialty: Health & personal care

    Number of employees: 2-10 employees

    June 2018

    Easy to use

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Great for small businesses and easy to use. Makes it easy for you to manage your invoices and payments from clients. The app is amazing because you can send invoices to your client within seconds. I highly recommend it for small business and huge business.

    Cons

    I would say nothing because it is simply easy of use and user friendly. I cannot say anything negative about this.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Dan from Engstrom Enterprises

    June 2018

    Nice software for getting the job done but can be slow at times

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It offers a full feature point of sale product. It's ability to integrate with inventory and accounting make is a plus

    Cons

    Performance tended to suffer as more user got on. Also managing and recovering from backups was not always easy.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Ray from Shoe Shi Boutique

    Specialty: Apparel & fashion

    Number of employees: 2-10 employees

    May 2018

    QuickBooks POS - not good for Retail, but anything else maybe

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I generally liked the QB POS software and what it did for us, ... but we grew out of this. Ideally this would be great for a small business that had fixed assets that didn't change and if the SBO didn't want to pour out too much money for a POS.

    Pros

    1) They release a new product upgrade every other year so there is no need to update your computer software every year. The upgrades are not necessary, but upgrades to provide more features.
    2) Everything is backed up to a single database file on the computer; so in the event of a computer crash as long as you're backing up the QBPOS db, you can re-install the software, re-point the db file and get going again.
    3) It's easy to use and navigate.
    4) Does not require internet connection if the internet goes down
    5) Great reports
    6) A great company, with solid reputation, with a good name brand product

    Cons

    1) Customer support is great, but you have to pay for it. I learned to reach out to 3rd party companies for Support. that seemed more eager and
    2) Does not integrate with an online store presence. For our online store each time someone purchased something online we had to update our instore inventory; and vica-versa.
    3) The software upgrade is a little pricey for 1 upgrade. I remember it was affordable for an upgrade for me; and we only had 1 POS computer & 1 seat. If we had 2 computers it would have been more expensive.
    4) Constantly trying to add new inventory and remove old inventory was kind of a hassle. If your business had fixed assets then ideally this would be a good solution.
    5) If your computer crashed or you need to get a new computer, you would have to setup the new computer and reinstall the software on the new computer along with the help of QB POS Tech Support. While this in itself wasn't bad it was trying to schedule a time that they were open and the store wasn't open so I could fix this.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Jennifer from Ben Built Inc.

    May 2018

    Great software for our business needs.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It is a great software tools to not only track our business finances, but also our customers, vendors, and employees easily on 1 site.

    Cons

    Only 1 user can work the program at a time and then the file must be backed up each time for another use to log in. We tried the online version and did not like it so when we went back to the desktop program 5 months later, we had to back track months of data.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Lea from BWM

    May 2018

    Well-Known Accounting Software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Quickbooks POS provides retailers a tool for transacting sales, managing inventory and running reports - all very useful functions.

    Cons

    Quickbooks POS almost has too much functionality. With all of the fields and buttons, it can be a bit overwhelming at first.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Intuit, Intuit

    May 2018

    Lea, welcome to the Intuit family. It's wonderful to see that QuickBooks POS is helping you track your sales and inventory. The features and functions in Point of Sale are vast, so it's best to have a guide handy for those quick questions: https://quickbooks.intuit.com/point-of-sale/. Sean, The QuickBooks Team.

  • Regan from The Plant Gallery

    Specialty: Building & garden materials

    Number of employees: 51-200 employees

    May 2018

    Not good for small business!!!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It is just not the best for smaller businesses especially since every few years they tell you you have to pay to continue using but OH! they're giving us a 50% discount for being customers already. Sorely disappointed in the position they have pushed us into. The cost is not a small sum for small businesses.

    Pros

    Yea it has a lot of features, but whether you use them or not you are paying for them. Quickbooks has been great for our business besides the crazy charges they demand.

    Cons

    Being forced to pay every couple years for the same service just because they "fixed" a few things. That is not how to treat loyal customers

    This review was submitted organically. No incentive was offered
    Review Source
  • Sandra from Eve New York LLC

    Specialty: Apparel & fashion

    Number of employees: 2-10 employees

    May 2018

    Quickbooks POS has been helpful for organizing my small business

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money
    Pros

    This product has allowed me to be more organized with my small business. I am able to keep track of my customers and the orders that they place. Also, my inventory is neatly organized and allows me to see exactly what items I have in stock and what items I need to order. I particularly like the "quick find" search option which I can use to quickly search for a specific item/client/or receipt. This option also searches through item descriptions which allows me to find exactly what I'm looking for with a few keywords. By far though, I really like how well and organized my previous sales are presented to me. I am able to see how my business is doing through various methods such as a pie chart or a graph, and using my own parameters to analyze my sales.

    Cons

    It does take a bit of a learning curve to fully grasp all that this POS system has to offer. It does have a tutorial and video guide to walk you step by step through all the features but you need to dedicate quite a bit of time just to learn everything. There are a lot options and a lot of ways to do each part of the POS system such as "make a sale", so it can take a while to figure out which method works best for you. Once you have learned everything, it takes a bit of practice in order to be able to do a function quickly enough to not keep clients waiting.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Horacio from Myron Manufacturing

    Number of employees: 1,001-5,000 employees

    May 2018

    Great POS system for small business

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I bought the simple version of Quickbooks POS and it had great features for an entry business. No limits on inventory list and great tool for customer loyalty rewarding. For being a simple version, this brings a lot of handy tools to track inventory and awesome sales report.

    Cons

    Very laggy when filled inventory list with 1000+ items. Also, the online feature needed to be on the expensive version, so it didn't offer it like other POS systems do without upgrading.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Crystal from Keith and Associates

    Specialty: Health & personal care

    Number of employees: 11-50 employees

    April 2018

    Administrative Assistant

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    It works well for what we need it to!

    Pros

    I can move customers to inactive or active which is nice as a group leaves and makes it easy to see who I need to see.

    Cons

    I'm not the biggest fan of the format. It's very busy. Wish there was an easy way to undo a balance when setting up a customer.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Verified Reviewer

    Number of employees: 11-50 employees

    April 2018

    Amazing software for small businesses!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Quickbooks POS is very user friendly - it is not a complicated point of sale software that requires much thought. Easy to train a new retail sales associate on, which is great.

    Cons

    There can be occasional glitches we can be problematic when running credit cards or taking payments.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 201-500 employees

    April 2018

    Expensive but well written

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    This software easily imports into Quickbooks, easy to add items into and ring sales. Good interface and good reports.

    Cons

    Most expensive software that we looked at. For multi-store we would of spent a small fortune but it is still an option

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Shaquita from Hattiesburg demolition

    April 2018

    It kinda hard but it works

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It's kinda hard but it works and it has a lot of reading you will have to do but once you have read and understand the software gets easier and easier

    Cons

    What I like least about the quickbooks is that it has different categories that you can make many mistakes with

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • corey from Southern Charm

    Specialty: Gifts

    Number of employees: 2-10 employees

    April 2018

    the product and the service are always dependable!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    great customer service!

    Pros

    The POS is very easy to use and navigate. Even my employees who are not super computer literate can easily use it will little to no assistance.

    Cons

    I would like for upgrades to be more seamless, especially if there is a cost associated with the upgrade.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Mitch from Clum Creative

    Specialty: Photography studio

    Number of employees: 2-10 employees

    April 2018

    Keep Your Books in Order!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Quickbooks is full of all the features you need to keep your books in order. It syncs with almost all major PSA softwares, which is vital in this day and age.

    Cons

    The setup time and learning curve is high. You will run into some problems from time to time, so be prepared to workout small issues that might arise.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • John from Cowan / Reload

    Specialty: Other specialty retailer

    Number of employees: 11-50 employees

    April 2018

    QUickbooks Intuit

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    I like it. Makes book keeping easy

    Pros

    Great Program. Easy to use. Have no complaints. I have been using it for a while and have not considered other programs.

    Cons

    Nothing. Its a great program. No complaints. I have been using it for a while and ignore other sales calls because its a waste of time.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
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