Quickbooks POS Software


 

QuickBooks POS offers on-premise, web-based and mobile point-of-sale (POS) solution for businesses of all sizes. The software enables users to build customer relationships, manage inventory and automate the overall banking process.

QuickBooks POS allows users to enter sales information automatically into the user’s accounting software. Other key features of QuickBooks POS include barcode scanning, credit card processing, price lookup, receipt notes, refunds, discounts, exchanges, gift cards, layaways, quotes and customer history.

The software’s inventory management capabilities include price tag customization, inventory forecasting, inventory classification, customer orders, inventory matrix, kit assembly and back orders.

The software also comes with several employee management features such as the ability to assign security access levels, commissions management, employee performance tracking and a time clock. The solution also integrates retail accounting capabilities such as a sales audit, accounts payable and receivable and payroll processing.

 

Quickbooks POS - Dashboard
 
  • Quickbooks POS - Dashboard
    Dashboard
  • Quickbooks POS - Item list
    Item list
  • Quickbooks POS - New company data entry
    New company data entry
  • Quickbooks POS - Sales receipt
    Sales receipt
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

65 Reviews of Quickbooks POS

 

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Software Advice Reviews (43)
More Reviews (22)

Showing 1-20 of 43

Kunle from Neons Solution
Specialty: Tobacco
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

Best in its league.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have been able to overcome every possible problem, from the way I see it every problem about QuickBooks has a solution.

Pros

Well as a professional and software developer, I have experienced many POS applications in my career but Quickbooks seems to be the best and easiest solution for me. I have recommended to my clients, they use it and personally I support them in case of any issue what so ever. I can boldly say for the last 7 years, quickbooks still stands out.

Review Source
 
 

Pablo from Ramos Wood Floors
Specialty: Other specialty retailer
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

Amazing software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Very easy and understandable software that i would reccomend for any type of business . Very user friendly

Review Source
 
 

Eric from Parke and Ronen
Specialty: Apparel & fashion
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

Dated POS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Quickbooks generates their own SKU's, and holds alot of information. You are also able to do alot of customization.

Cons

Quickbooks doesn't integrate with Shopify, and it does a horrible job of keeping up with inventory. So many glitches! Have to restart the software daily..

Review Source
 
 

Audrey from Tackleberry
Specialty: Guns & tactical gear
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

Probably the worst POS system I've used

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Invoicing and Inventory stocking is easy enough to find on the homepage. That's honestly about it though.

Cons

Literally everything about quickbooks. I can't use the credit card processor, the system crashes on me daily, invoices and inventory are randomly deleted by the software and the last quickbooks admin had such a hard time using the software that it has taken my new admin 18 months to figure it all out and even get remotely close to resolving the issue.

Review Source
 
 

Carrie from the country boutique
Specialty: Building & garden materials
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

Efficient for a small business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Has all the features needed for my business. It's easy to use. Excellent quality for its price point.

Cons

Need to be a faster way of looking up info. I have lots of products and we have to look thru the whole list even tho it is in order to find what we need. Can be very frustrating.

Review Source
 
 

Jessica from Ochoa's autobody parts
Specialty: Auto & parts dealer
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

East breezy

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Simple layout and practacal functionality , very simple to use for beginers but has everything an experienced user would want .

Cons

Only thing i would weant to change is to have more custom options , not to many things asaid from thaty i would change

Review Source
 
 

Nate from ECHO Inc
Specialty: Other specialty retailer
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2017

August 2017

Solid product for the small shop, don't expect it to grow with you.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This is a great way to go from no point of sale to a solid tool that will serve the small shop.
There is very little in the way of customization, or integration that can be done with this product, don't expect to use it with other software easily.

Pros

Reporting features are excellent
At-register experience is good
Integration with Quickbooks is seamless

Cons

Integration with outside software such as e-commerce is poor
Gift card options are unnecessarily limited, frustrating, and expensive
Customer support leaves a lot to be desired

Review Source
 
 

Carole from Riverwalk Threads
Specialty: Apparel & fashion
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Too many crashes

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I liked the reports that were set up in the system. I was able to track my business easily with little effort. It was quite easy to learn to operate.

Cons

It got to the point that we couldn't trust the inventory numbers anymore. It was spitting out numbers that were questionable based on given facts. We changed to a web based program so we could access it from anywhere.

Review Source
 
 

Andy from Discount tobacco king
Specialty: Convenience store
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

I am happy , i like it

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Very easy operations, daily reports and
Inventory maintenance, very easy to operate
Price look up and price change is easy. This product is really good and affordable, I already have 3 stores, I am using same Product for My all business.

Review Source
 
 

Paul from EngineHouse Services, LLC
Specialty: Other specialty retailer
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

OK for the average store

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Needs to have better CC processing rates and website shopping cart integration.

Pros

Easy to use, however it is not reliable. Easy to train employees how to use. automatically ties in to QB financial

Cons

Crashed often or locked up. Data went missing. Some reports were useless. No flag for items that are on sales orders when received. Could not combine multiple orders into one transaction.

Review Source
 
 

Buzz from Life is Good Stone Harbor
Specialty: Apparel & fashion
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Cheapest option not always the best option

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Looking to replace at year's end.

Pros

Low cost of entry is the only thing is has going for it. Also integrates easily with QB financial, if that matters to you.

Cons

No option to shop for credit card processing companies. Must use QB which is 3x as expensive.
Customer service overall is unsatisfactory and expensive

Review Source
 
 

Susan from Ergadoozy
Specialty: Toys / hobby shop
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

Quickbooks POS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Simple to use, self explanatory, Easy set up- easy to talk an employee through over the phone if they need to use a new part of the system

Cons

It would help if there was a report that showed busy times of day, how many invoices per hour, -is good for staffing purposes and when looking at hourly changes-my old system had this and we used it quite alot

 
 

Erika from Again&Again
Specialty: Antiques / art
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

Very good product with a variety of functions to fit your business needs.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The software is easy to use and its easy to customize reports for different needs.

Cons

it crashes often and i have experience multiple issues with the sharing of information between the main computer and work stations

 
 

Rafiq Ahmed from Value group
Specialty: Grocery / supermarket
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

Quicbook pos is great for retail business and also for restuarant business.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

It is very easy to use.
Reporting is very strong
It is robust in its functions.
It is very helpful to ascertain the level of purchase from any vendor based on sales performance of the products.

Cons

In a network environment client get disconnected from server many times in a day.
Troubleshooting is not very easy.
In its GUI mode, there should be option to select discount in terms of percentage or in terms of dollor which is not like so in it at the moment.
Printing of customer sale history or his ledger is not very professional in POS.

 
 

Sylvia from Leet Vaping LLC dba Leet Vape
Specialty: Other specialty retailer
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

QB POS great pos, horrid support, pricing that keeps wanting more

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

many of the reports and report functions are great, easy to use, sensible setup. easy to use on the register as well as from the back end.

Cons

customer support is terrible if you finally get someone, many times they made changes that ended up affecting the operations in a negative way. When, support was elevated to a higher level, many times you would never hear back from anyone. You don't just buy your license and that's it, they come out with upgrades etc. and many require you buying the newer licenses to be able to continue to function. Price is prohibitive, having to buy new licenses every 14-18 months.

 
 

Lisa from The Pet Cabaret
Specialty: Pets & supplies
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Once the only game in town

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Once, one of the only games in POS. town, Intuit now has robust competition. We are seriously looking into a cloud based alternative for our store. Having said that, I will say that my most recent call to customer service was one of the best I have ever had. Maybe they are feeling some heat from the competition.

Pros

Very versatile, perhaps to a fault at times. Quite easy to learn at least initially. Integration with QuickBooks.

Cons

UI needs a serious updating. Many fine features on the software are not immediately apparent or easily accessible. This is at least partly due to the somewhat outdated and clumsy interface. We have had the desktop based version of this POS since 2003 and have had a tenuous and oftentimes rocky relationship with customer service and support. Intuit is such an enormous company that one feels like an unimportant cog in the wheel when trying to fix a problem.

 
 

Lisa from Artworks: Big Rapids Area Arts & Humanities
Specialty: Other specialty retailer
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

It's OK and can be worked

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

We are currently running Quckbooks 2008 and I do not know if newer versions of Quickbooks have improved some of the current issues

Pros

Sort of intuitive to USE for the cashier. If set up correctly much can autofill at the time of sale.

Cons

Can be difficult to manage in regard to mapping for uploading of information to Quickbooks financial. Some reporting can be difficult and not customizable as much I would be beneficial. We tend to export and then manipulate the data in an office document.

 
 

Katherine from WAC
Specialty: Other specialty retailer
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Terrible support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Don't purchase a POS solution where the administration for support takes hours before you can get a support person online. Also, because of turnover at our organization, we have been trying to change the contract person for more than a month. The requirements include a copy of drivers license, copy of bank account, and letter from President !! Really ?? Top that off with contact people who you have no idea where they are located. Administration that insists on calling back 'after hours' for our Eastern time zone and the support turns out to be useless at best. We cannot change the contact person and the actual tech support team members cannot help us out with intermittent issues with the POS freezing up. I would never recommend QB, Intuit, or the POS. AND I have to add that there is no escalation at Intuit, so no one actually cares that there are problems.

Pros

Inexpensive POS software, but the tech support and administration is nearly impossible to work with.

Cons

POS is general a mission critical function and the support from QB POS is the worst I have ever experienced

 
 

Michael from Greenway Plaza Liquors
Specialty: Liquor store
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

QuickBooks Pro Point of Sale Version 12

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I've used QuickBooks Pro in my retail liquor store for about fourteen months. I don't like it, for four main reasons:

First, if I'm making a sale and I notice the price of the product or the on-hand quantity is wrong the software won't allow me to make corrections from the "Make a Sale" screen. It will allow me to change the price, but the change will show up on the receipt as a "discount," and the price will remain wrong in the database. To change the price or the on-hand quantity in the database requires exiting from the "Make a Sale" function and then entering the "Item List" function. This is impractical to do when a customer is waiting to pay and get on his way. It is also inconvenient and cumbersome to switch back and forth when we are checking in replacement inventory items during business hours and we have to get out of the “Item List” and go to the “Make a Sale” function. When we had Microsoft Point of Sale we could do both functions from the same screen.

Second, QuickBooks Pro will not produce a simple report showing what products were sold and how many were sold during a previous period of time, plus how many remain in inventory. I need to know this information so I can decide what items to replace in inventory. QuickBooks Pro will report all the sales during any chosen period, but obviously the same products are often sold multiple times during a day, so when I'm ordering I have to look at every transaction and consider whether to re-buy the same items multiple times, and then look at another report showing how many were sold during the past months. If you were in a business like mine you’d appreciate the difference between looking at several hundred individual transactions and looking at a single list that summarizes what was sold, how many remain in stock, and how many were sold in the past three months. I think a good POS system should be able to produce a list of what was sold in one column alongside another column showing how many remain in inventory, and a third column showing how many were sold during the previous three months or whatever time period the user would choose as a guide to decide how many of each to re-buy for stock. QuickBooks Pro will not do this. Also, QuickBooks will not let you copy the name of an item in a report, which would make reordering easier. Instead, I have to type the name of what I want when I go to the suppliers’ ordering systems.

Third, it won’t handle some barcodes. There are some that’ll work in the “Item List,” but not in the “Make a Sale” function and some vice versa. Some won’t work in either function. We never had this problem with Microsoft Point of Sale.

Fourth, and worst, QuickBooks drops transactions and changes the quantities of items in inventory. Every night when I do my tallies I have more money in the till than I should have for a number of sales that day as reported by QuickBooks. I’ve seen no rhyme or reason for this happening—the software just decides on its own to delete a transaction or two every day. It also decides on its own to make changes to the quantities of items in inventory, so I don’t really know how many of an item we have in stock without walking to the shelf and counting them myself. I seldom have time to do this, so I frequently order things we already have plenty of, or we run out of things and don’t notice it until a customer complains or we just see a hole in the shelf where something should go.

I’ve tried to imagine a business that would be satisfied with this software. Please don’t recommend it to clients with high product turnover and many transactions to keep up with.

Pros

Poor as it is, it does keep working. It hasn't crashed yet.

Cons

See review

Advice to Others

See review

 
 

Nicole from Dolphin Cruises Inc/Maritime Chartering Inc
Specialty: Other specialty retailer
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

We love Quickbooks POS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We have been using Quickbooks POS since 2012, and are very happy with the product.

Pros

Very user-friendly, straightforward. Syncs seamlessly with Quickbooks. Complete customization of receipts, item list, sales screens, etc. Allows for receipts to be held and notes to be stored along with the held receipt for instances when the internet is down.

Cons

Sales take a couple of steps if you do not have a touchscreen. Combined inventory across all stores as a whole is not an option, and if merchandise is moved between stores, a transfer slip must be created within the software (leaves room for human error).

Advice to Others

Find a local sales/customer service rep that can show you a demo and help you with training and support!

 
 
 
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Showing 1-20 of 22

Leeann from Fasolino

December 2017

December 2017

Very easy to learn and use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The ease to learn and how easy it is to customize reports for whatever you need it for. Tracking payments and entering notes is a great function!

Cons

I guess my only con would be emailing through QuickBooks doesn't have our company logo or signatures.

Review Source: Capterra
 

Don from ABV Anderson Bine and Vine
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

Good software for retail sales but not as strong for food and drink sales

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Inventory management and sales transaction and history. Nice customer reward program based on sales.

Pros

Good inventory managment tied to sales. Easy to use and train. Nice variety of sales reports and profitablity.

Cons

Inability to process another transaction while waiting for a customer to provide tip info eg must complete sale including tip amount before doing anything else (taking an order, printing another receipt for tip inclusion). Cannot process transaction if the internet is down.

Review Source: Capterra
 


December 2017

December 2017

For payment of Jobs that have been completed

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to use Mobile app allows you to get payment on the spot and in the field without having to wait on customers to review and pay off of invoicing that has been mail or emailed. Payment is tracked and update in software which allows me to see my banking in real time.
Customer support is hands down top of the line.

Cons

The software is missing some valuable features that most companies require which may cause you to find an alternative software option.

Review Source: Capterra
 

dawn from Puffs Smoke Shop
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2017

December 2017

great product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

makes the use of inventory easy to use

Pros

Its very user friendly I have employees that can breeze through it and it makes their life simpler.

Cons

Support help is not very good. Whe you call they wont help you right away. I never get anyone that speaks english well enough

Review Source: Capterra
 

Shelby from Keweenaw Adventure Company

November 2017

November 2017

I feel like less competent than a monkey in a space rocket with this tool - NEED TRAINING!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It seems that the ability to really do ANYthing with the software is there, yet without the proper time and training one can use it only to about 10% of its potential. That said, the 10% is better than the old cash register and this has been a very useful tool for getting our business's inventory managed and sales organized.

Cons

This is an incredibly complex system that ought to come along with intensive (and free of cost) training. This is not an intuitive software and there are just so many ins and outs and ups and downs that I learn something new everytime I poke around a bit and think: "shoot, I wish I would have known about that three years ago when I got this thing!!!"

Review Source: Capterra
 

Gibeth from My First Academy

October 2017

October 2017

Not the best program I have used

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

What I like most about this app is the fact that I can access it from basically anywhere. I no longer have to be on my computer.

Cons

To be completely honest, the desktop version was much better. I encountered some confusion and when I called to get help, it was nearly impossible to talk to someone.

Review Source: Capterra
 

Melissa from California Crane Works
Number of employees: 1 employee Employees number: 1 employee

June 2017

June 2017

Life saver love it so very much!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Peace and ease of mind!

Pros

I love the user friendly ease of it! It is quick and helpful to stay organized would totally recommend for anyone but especially business owners!

Cons

That you have to pay :) I hate paying for a software that once you have it you have to pay for on subscription.

Review Source: Capterra
 

Kara from TLC House & Pet Sitting Service
Number of employees: 1 employee Employees number: 1 employee

May 2017

May 2017

I don't use it as much as my accountant uses it.

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

It is somewhat easy to use. I don't use it enough to say that much about it. I just the Profit and Loss statement

Cons

What I like least is that you HAVE TOO update and purchase new software every few years or you will not be able to do any downloading. Plus you have to buy the whole thing again, but its just updated.

Review Source: Capterra
 

Jenny from OYC

March 2017

March 2017

Just Ok¿Better Options Out There

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

My company used QuickBooks POS for about a year before we decided to switch to another system. Simple functions that I thought would be available were not (maybe they have since updated?). At the time, I could not group cash and credit transactions separately to see the day's totals, nor could I view totals by item across a day, week, month, etc. There was also no chip card reader available. Needless to say, we made the switch to another platform that offered all of these features.

Review Source: Capterra
 

Myles from SMY

February 2017

February 2017

I love using Quickbooks

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I've been using Quickbooks for business sales and teaching senior volunteers how to use the product. It was very user-friendly that even old people can navigate through it in no time. The platform is very easy to understand, you can navigate on the software with ease. With regards to performance, Quickbooks is a trusted software. You can do a lot of things that would your business grow more. I've been using it for almost a year now with sales and it never ceases to amaze me how easy it was.

Review Source: Capterra
 

Beth from Me
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2017

February 2017

Prepare for lots of frustration, speaking to the continent of India and very little that makes sense

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I'm a Proadvisor so I know a little. But nothing is helpful; create Custom Forms is a joke. Call India help desk, more time spent on nothing. It takes a lot of time, most spent on really bad documentation, but good once it's done.

Pros

Most small business accounts use QuickBooks

Cons

It's so badly prepared, the service is worthless, the documentation - both online and written, awful, and they make what should be easy, very difficult.

Advice to Others

Make sure you have someone install it who really knows what they're doing....

Review Source: Capterra
 

Paige from Holter Museum of Art
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

An okay system for PC but no compatibility with mobile technology and prone to dumping data

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
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Value
Support

I used Quick-books for about a year and while it was an easy system to use on the PC, I found my business needs were better met by moving to a POS system that was mobile friendly.
Quick-books has a very easy to use the system--items are tracked with a generated barcode and the system lists when the item was brought in when it was purchased last, and by whom it was purchased.
I appreciated the compatibility of the technology to be able to automatically print barcodes for our use as opposed to other Mac POS systems, and overall the system was just fine until one day, two days after the largest sale of the year for our company, I went to ring up an item and I found Quick-books had experienced a major glitch and had deleted all the inventory I had added, sold, or updated within the last two weeks. I was devastated. I had input over 2,000 new pieces (individual, one-of-a-kind pieces of art) into Quick-books for our annual holiday sale and then when I tried to secure records for the pieces sold, bought, or input, suddenly the barcodes did not work, there was no record of me having ever entered in all the new works, and I had no sales records for over 100 artists. Luckily my accountant and I, the Store Manager, had already paid out everything that was sold from the large event, but I spent hours inputting the data back in for the remaining pieces. I was confounded and furious and customer service had no answers as to why this had happened. I immediately began researching POS systems that were mobile friendly and that stored my data and records on the Cloud or other web means so that I would never again have to experience lost data. My decision to move from Quick-books was justified when, just a few weeks later, I went to another local business to buy running shoes and the saleswoman apologized for the slow checkout process, noting that overnight her entire inventory had been wiped clean from her POS. I asked what POS she used, and sure enough, Quick-books had done it to again, left someone in the lurch from unexplained dumped data.
For the price and poor customer service and unreliability, I never regretted moving from Quick-Books Point of Sale to another POS system. I now use Shopkeep and I am very happy with it.

Pros

Very easy to use. It generates bar codes to corresponding with individual or grouped items and then displays the price, merchandiser, and all vital information in the same place for me to find. I liked to be able to track when, where, and by whom an item was brought in and then sold.

Cons

Quick-Books was prone to glitches and to dumping, data on inventory entered. I lost over 2,000 records on new merchandise brought in for our annual holiday sale. Overnight there was no record I had ever entered, sold, or updated anything over a two-week period, the most pivotal two-week period of our year. Luckily my accountant and I had already paid the artists for their sold works, but it took hours for me to put the inventory back in and update the records. My sales records for those two weeks were also unaccounted for, and suddenly my sales were down by thousands compared with the last year. I was purchasing running shoes from another local business down the street a few weeks later and the saleswoman was having a field day trying to sell anything as overnight, same as what happened to me, Quick-books had dumped all her inventory and it had to be entered in again.

Advice to Others

Quick-books is an okay system for the PC but in the shifting world and its technological advances, I would suggest to anyone that moving to a mobile-friendly POS is the way to go. I loved being able to make a sale from anywhere in the building with my mobile-friendly POS, and not to be chained to the desk with my PC to make sales.

Review Source: Capterra
 

Marina from Pure Florida
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Quick and easy Point of Sale program

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

QuickBooks is very easy to set up and use with your business. It is great for keeping track of your sales and inventory. It also has a lot of customizable features.

Pros

Easy to use
Quickly customize for your business
Easy to run reports and check your inventory

Review Source: Capterra
 

Laura from Gear Rental

January 2017

January 2017

Easy to learn

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy to learn to use and customizable. Was able to self-train and then train others. Was invaluable to the team and use of reports. Made reconciliation a breeze.

Review Source: Capterra
 

Jeff from Drastic Plastic Underground

December 2016

December 2016

I cannot count on QB.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Cons

QB is unreliable and frequently infuriating. Our computer tech is always having to go in and fix glitches, which strains our relationship as co-workers.

Review Source: Capterra
 

Anna from DPU

December 2016

December 2016

overall good product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

User-friendly, but sometimes buggy with other systems (i.e. loses communication, etc). usually a quick resolve as customer service is helpful

Review Source: Capterra
 

Leah from Drastic Plastic

December 2016

December 2016

Quickbooks POS review from a daily user

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

Every day, I use Quickbooks POS. I like that the program is, for the most, part straightforward; specifically the integration of the "I want to..." pull down menu makes finding things easy. I do wish there were more options as far as reports. I also would like there to be an easier way to over-hall the inventory. When there are issues with the POS communicating or rather sending the days sales figures back to the designated Quickbooks computer, there are times when this operation fails and trying to get both up and running and resending data is often a headache.
Lastly, there should be options for gift certificates as well as gift cards as far as selling and redeeming; this can also be such a pain that employees don't push those sales.

Review Source: Capterra
 

Shannon from EveryThing QuickBooks

December 2016

December 2016

QB POS is great for small businesses

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have many clients using QB POS. It is easy to teach and use. The integration with QB is seamless. Great for retail businesses. Not recommended for restaurants.

Review Source: Capterra
 

Rosa from Guice Associates
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2016

December 2016

QuickBooks Professional Services

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

QuickBooks works well for our business as a contractor with several subcontractors. We use most features.

Pros

Quick and easy.

Review Source: Capterra
 

Mark from Impact Merch
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2016

December 2016

Good for medium-sized companies with plenty of inventory

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We've used this POS system for about 5 years now. It works great if you also are using Quickbooks as your accounting software.

Pros

Easy to Use
Good Customer Service department
Interactive

Cons

Expensive
Not Ideal for small businesses
Requires many accessories

Advice to Others

Use this if you have a medium-sized company or larger.

Review Source: Capterra
 
 
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