Quickbooks POS Software


 

QuickBooks POS offers on-premise, web-based and mobile point-of-sale (POS) solution for businesses of all sizes. The software enables users to build customer relationships, manage inventory and automate the overall banking process.

QuickBooks POS allows users to enter sales information automatically into the user’s accounting software. Other key features of QuickBooks POS include barcode scanning, credit card processing, price lookup, receipt notes, refunds, discounts, exchanges, gift cards, layaways, quotes and customer history.

The software’s inventory management capabilities include price tag customization, inventory forecasting, inventory classification, customer orders, inventory matrix, kit assembly and back orders.

The software also comes with several employee management features such as the ability to assign security access levels, commissions management, employee performance tracking and a time clock. The solution also integrates retail accounting capabilities such as a sales audit, accounts payable and receivable and payroll processing.

 

Quickbooks POS - Dashboard
 
  • Quickbooks POS - Dashboard
    Dashboard
  • Quickbooks POS - Item list
    Item list
  • Quickbooks POS - New company data entry
    New company data entry
  • Quickbooks POS - Sales receipt
    Sales receipt
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

86 Reviews of Quickbooks POS

 

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Software Advice Reviews (57)
More Reviews (29)

Showing 1-20 of 57

corey from Southern Charm
Specialty: Gifts
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

the product and the service are always dependable!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

great customer service!

Pros

The POS is very easy to use and navigate. Even my employees who are not super computer literate can easily use it will little to no assistance.

Cons

I would like for upgrades to be more seamless, especially if there is a cost associated with the upgrade.

Review Source
 
 

Mitch from Clum Creative
Specialty: Photography studio
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Keep Your Books in Order!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Quickbooks is full of all the features you need to keep your books in order. It syncs with almost all major PSA softwares, which is vital in this day and age.

Cons

The setup time and learning curve is high. You will run into some problems from time to time, so be prepared to workout small issues that might arise.

Review Source
 
 

John from Cowan / Reload
Specialty: Other specialty retailer
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

QUickbooks Intuit

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I like it. Makes book keeping easy

Pros

Great Program. Easy to use. Have no complaints. I have been using it for a while and have not considered other programs.

Cons

Nothing. Its a great program. No complaints. I have been using it for a while and ignore other sales calls because its a waste of time.

Review Source
 
 

Joe from Infobahn Softworld
Specialty: Franchise
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

Affordable retail software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

one best thing i can say is it is very much affordable. and one of the best retail software to process invoices.

Cons

It is a challenge when we have to enter discounts and breaks in the system to calculate arithmetical values.

Review Source
 
 

Alexandra from Spectrum Electric Inc
Specialty: Other specialty retailer
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

Good friendly software!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

This is best suitable for small companies since it doesn't have much variety but gets the job done. It also has mobile apps which makes everything easier and user friendly.

Cons

We like the software very much, although, what we liked least is the customer support. I had to wait over +10 minutes to just get a hold of somebody, & it happens every time.

Review Source
 
 

Nitika from Alive and Shine Center
Specialty: Health & personal care
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

Quickbooks is easy to use and takes care of all of our payroll needs

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I like that it is easy to use for someone who is not an accountant. It is easy to categorize vendors and employees. It is easy to pull all kinds of reports to stay on top of finances. It is also easy to track various bank accounts in one place. I just love it!

Cons

There isn't much I don't like about this software. There is some functionality such as the vacation pay that could be a little more user friendly I feel. We have employees who get paid a set amount of vacation a year and by hours they work. And we found it a little confusing to set up. But, it did get set up.

Review Source
 
 

Sharad from Infobahn Softworld
Specialty: Franchise
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

It is a Intuitive Program

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

There are plenty of report options available and user can select the choice to generate it. i think its worth the cost.

Cons

I would suggest the tech support reach most of the time for minimal errors which can be rectified manually at the user level.

Review Source
 
 

Jack from Infobahn Softworld
Specialty: Franchise
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

Best Accounting Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

it was a very easy-to-use platform that was an all-in-one bundle of scheduling tools, customer profile tools, invoicing etc.

Cons

Price, seems high but for everything it does it was worth it. Saved me from using an accountant and paying someone else to keep my books.

Review Source
 
 

Savvy from Infobahn Softworld Inc
Specialty: Franchise
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

Ample features and easy navigation

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I ended up saving thousands a year when I moved to Quickbooks POS and adding extra steps at the checkout.

Cons

Customer service is a little pricy and updates will also be an extra cost. Suggest to add your own customized fields.

Review Source
 
 

Marriah from Sanjel
Specialty: Manufacturing & wholesale
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

Good for small business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Fairly easy to use and teach others, such as accounting clerks or book keepers. I also likes the audit function to trace transactions through the program.

Cons

Not meant for large or complex organizations with many transactions. Also delays in syncing data with other add-on programs.

Review Source
 
 

Bob from Deluxe
Specialty: Sporting goods
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

Best value accounting software available

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Has many features that make payroll more efficient and less time consuming. Has may import/export features for importing project hours for project accounting.

Cons

The help files are not the best. The software is really user friendly but there is little support documentation.

Review Source
 
 

Jeff from Pronghorn Golf LLC
Specialty: Restaurant
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

Intuit Quickbooks

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Very easy use and functional. Clear, simple instructions. Allowed for quick and efficient invoice processing.

Cons

Basic understanding of Finance software helpful. No built-in project feature to allow for tracking.

Review Source
 
 

Mia from Athenas
Specialty: Other specialty retailer
Number of employees: 1 employee Employees number: 1 employee

February 2018

February 2018

Easy Use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Very Easy to use and love that I can export to excel. Reports are usually easy to use. I like that open invoices are lined up and clumped together

Cons

I dont like that every time I open QB it doesn't go to home page, I have to close out of everything I worked on

Review Source
 
 

Brittney from GroupOne
Specialty: Footwear / shoes
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2018

February 2018

Intuit Quickbooks

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Offers the software on apps for mobile phones!

Pros

The best online accounting software for small businesses because of the flexibility and extensibility. It's very easy to use and well-designed. It can serve a wide variety of users.

Cons

The customer support is the weakest for this software. It may be because of the amount of businesses that are using the software but the support is slow to get ahold of and sometimes have to go from one person to another to get the problem fixed.

Review Source
 
 

Bryon from Family Christian Doors
Specialty: Other specialty retailer
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2018

February 2018

It was great for what it was

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Better (it seems) for smaller companies.

Pros

This was brilliant. I really like how customizable the software is. For a layman, it was a very easy-to-use platform that was an all-in-one bundle of scheduling tools, customer profile tools, invoicing, ect. Big value.

Cons

I really enjoied using this software but it seemed to really bog down as my database grew. I would love to see a faster application.

Review Source
 
 

Kunle from Neons Solution
Specialty: Tobacco
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

Best in its league.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have been able to overcome every possible problem, from the way I see it every problem about QuickBooks has a solution.

Pros

Well as a professional and software developer, I have experienced many POS applications in my career but Quickbooks seems to be the best and easiest solution for me. I have recommended to my clients, they use it and personally I support them in case of any issue what so ever. I can boldly say for the last 7 years, quickbooks still stands out.

Review Source
 
 

Pablo from Ramos Wood Floors
Specialty: Other specialty retailer
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

Amazing software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Very easy and understandable software that i would reccomend for any type of business . Very user friendly

Review Source
 
 

Eric from Parke and Ronen
Specialty: Apparel & fashion
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

Dated POS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Quickbooks generates their own SKU's, and holds alot of information. You are also able to do alot of customization.

Cons

Quickbooks doesn't integrate with Shopify, and it does a horrible job of keeping up with inventory. So many glitches! Have to restart the software daily..

Review Source
 
 

Audrey from Tackleberry
Specialty: Guns & tactical gear
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

Probably the worst POS system I've used

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Invoicing and Inventory stocking is easy enough to find on the homepage. That's honestly about it though.

Cons

Literally everything about quickbooks. I can't use the credit card processor, the system crashes on me daily, invoices and inventory are randomly deleted by the software and the last quickbooks admin had such a hard time using the software that it has taken my new admin 18 months to figure it all out and even get remotely close to resolving the issue.

Review Source
 
 

Carrie from the country boutique
Specialty: Building & garden materials
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

Efficient for a small business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Has all the features needed for my business. It's easy to use. Excellent quality for its price point.

Cons

Need to be a faster way of looking up info. I have lots of products and we have to look thru the whole list even tho it is in order to find what we need. Can be very frustrating.

Review Source
 
 
 
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Showing 1-20 of 29


April 2018

April 2018

Amazing software for small businesses!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Quickbooks POS is very user friendly - it is not a complicated point of sale software that requires much thought. Easy to train a new retail sales associate on, which is great.

Cons

There can be occasional glitches we can be problematic when running credit cards or taking payments.

Review Source: Capterra
 


April 2018

April 2018

Expensive but well written

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This software easily imports into Quickbooks, easy to add items into and ring sales. Good interface and good reports.

Cons

Most expensive software that we looked at. For multi-store we would of spent a small fortune but it is still an option

Review Source: Capterra
 

Shaquita from Hattiesburg demolition

April 2018

April 2018

It kinda hard but it works

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It's kinda hard but it works and it has a lot of reading you will have to do but once you have read and understand the software gets easier and easier

Cons

What I like least about the quickbooks is that it has different categories that you can make many mistakes with

Review Source: Capterra
 

Cheryl from Champagne Spas
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

User friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It helps us stay organized

Pros

It is very easy to use and does exactly what it promises. I like the different search options, and it makes it easy to find what I'm looking for quickly.

Cons

Nothing so far. I've never had any trouble using the software, regardless of what I'm looking for.

Review Source: Capterra
 

Arthur from EQQUICKBOOKS

March 2018

March 2018

POS enabled us to add a retail location to our distribution business, minimal time spent configuring

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The intergration with QB Financials

Pros

Ease of setup and intetgration into our QB Enterprise software. We got system setup in under an hour and was connected to QB Finance and ringing up customers with a hour and a half.

Cons

How inventory goes into QB Financial but we developed a work around. Inventory needs to be able to use QB Finance as the main record for inventory

Review Source: Capterra
 

Brian from Extreme Velocity, Inc.

February 2018

February 2018

Great tool for business, has some irritating features.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This software can handle TONS of inventory. We have used the software for over 12 years, and now have over 15000 unique items. Each one is able to track purchasing history, selling history, even details down to the name of the customer who bought this item in march of 2005, what he paid, and what else he bought on the same ticket! We use it a lot for warranty issues, as we're able to see if someone truly bought an item from us, or if they bought it online, and are just trying to get us to fix it for free. Super useful!

Cons

Once you start, you cant stop... Well, that's probably true of any POS system. You end up with too much data to lose, so I couldn't change now even if I wanted to, not that I do. The real problem with being stuck is that you have to pay up for it. Every year, they stop supporting the version from 3 years back. I.e., in 2018 they stop supporting the 2015 version, in '19 they will stop suporting '16, etc. So, you're just fine until windows does some auto-update in the middle of the night. You come in to find out you can't run your business. So, you call support. Support tells you that your version is no longer supported, and it'll be cost per register to upgrade to the current version. Then you're good for another 2 years. We've done this for over 12 years. It's the same song and dance every time. Now I know, and I can budget for it.
All in all, it's worth every penny. I've yet to find anything else that can handle such a large selection of inventory, with so much adaptability, for the price. Just know that the price is hardly a 1-and-done thing.

Review Source: Capterra
 

Leeann from Fasolino

December 2017

December 2017

Very easy to learn and use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The ease to learn and how easy it is to customize reports for whatever you need it for. Tracking payments and entering notes is a great function!

Cons

I guess my only con would be emailing through QuickBooks doesn't have our company logo or signatures.

Review Source: Capterra
 

Don from ABV Anderson Bine and Vine
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

Good software for retail sales but not as strong for food and drink sales

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Inventory management and sales transaction and history. Nice customer reward program based on sales.

Pros

Good inventory managment tied to sales. Easy to use and train. Nice variety of sales reports and profitablity.

Cons

Inability to process another transaction while waiting for a customer to provide tip info eg must complete sale including tip amount before doing anything else (taking an order, printing another receipt for tip inclusion). Cannot process transaction if the internet is down.

Review Source: Capterra
 


December 2017

December 2017

For payment of Jobs that have been completed

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to use Mobile app allows you to get payment on the spot and in the field without having to wait on customers to review and pay off of invoicing that has been mail or emailed. Payment is tracked and update in software which allows me to see my banking in real time.
Customer support is hands down top of the line.

Cons

The software is missing some valuable features that most companies require which may cause you to find an alternative software option.

Review Source: Capterra
 

dawn from Puffs Smoke Shop
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2017

December 2017

great product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

makes the use of inventory easy to use

Pros

Its very user friendly I have employees that can breeze through it and it makes their life simpler.

Cons

Support help is not very good. Whe you call they wont help you right away. I never get anyone that speaks english well enough

Review Source: Capterra
 

Jevanni from UTECH

December 2017

December 2017

It will make your work day simpler and more efficient. You should definitely give it a try

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Quick books allows me to easily search customers and all the information we have on each one. I can find their location, phone number, email address and much more just with a few clicks.

Cons

Price, seems high but for everything it does it was worth it. Saved me from using an accountant and paying someone else to keep my books. I was able to do it all myself.

Review Source: Capterra
 

Shelby from Keweenaw Adventure Company

November 2017

November 2017

I feel like less competent than a monkey in a space rocket with this tool - NEED TRAINING!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It seems that the ability to really do ANYthing with the software is there, yet without the proper time and training one can use it only to about 10% of its potential. That said, the 10% is better than the old cash register and this has been a very useful tool for getting our business's inventory managed and sales organized.

Cons

This is an incredibly complex system that ought to come along with intensive (and free of cost) training. This is not an intuitive software and there are just so many ins and outs and ups and downs that I learn something new everytime I poke around a bit and think: "shoot, I wish I would have known about that three years ago when I got this thing!!!"

Review Source: Capterra
 

Gibeth from My First Academy

October 2017

October 2017

Not the best program I have used

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

What I like most about this app is the fact that I can access it from basically anywhere. I no longer have to be on my computer.

Cons

To be completely honest, the desktop version was much better. I encountered some confusion and when I called to get help, it was nearly impossible to talk to someone.

Review Source: Capterra
 

Melissa from California Crane Works
Number of employees: 1 employee Employees number: 1 employee

June 2017

June 2017

Life saver love it so very much!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Peace and ease of mind!

Pros

I love the user friendly ease of it! It is quick and helpful to stay organized would totally recommend for anyone but especially business owners!

Cons

That you have to pay :) I hate paying for a software that once you have it you have to pay for on subscription.

Review Source: Capterra
 

Kara from TLC House & Pet Sitting Service
Number of employees: 1 employee Employees number: 1 employee

May 2017

May 2017

I don't use it as much as my accountant uses it.

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

It is somewhat easy to use. I don't use it enough to say that much about it. I just the Profit and Loss statement

Cons

What I like least is that you HAVE TOO update and purchase new software every few years or you will not be able to do any downloading. Plus you have to buy the whole thing again, but its just updated.

Review Source: Capterra
 

Jenny from OYC

March 2017

March 2017

Just Ok¿Better Options Out There

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

My company used QuickBooks POS for about a year before we decided to switch to another system. Simple functions that I thought would be available were not (maybe they have since updated?). At the time, I could not group cash and credit transactions separately to see the day's totals, nor could I view totals by item across a day, week, month, etc. There was also no chip card reader available. Needless to say, we made the switch to another platform that offered all of these features.

Review Source: Capterra
 

Myles from SMY

February 2017

February 2017

I love using Quickbooks

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I've been using Quickbooks for business sales and teaching senior volunteers how to use the product. It was very user-friendly that even old people can navigate through it in no time. The platform is very easy to understand, you can navigate on the software with ease. With regards to performance, Quickbooks is a trusted software. You can do a lot of things that would your business grow more. I've been using it for almost a year now with sales and it never ceases to amaze me how easy it was.

Review Source: Capterra
 

Beth from Consultant
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2017

February 2017

Prepare for lots of frustration, speaking to the continent of India and very little that makes sense

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I'm a Proadvisor so I know a little. But nothing is helpful; create Custom Forms is a joke. Call India help desk, more time spent on nothing. It takes a lot of time, most spent on really bad documentation, but good once it's done.

Pros

Most small business accounts use QuickBooks

Cons

It's so badly prepared, the service is worthless, the documentation - both online and written, awful, and they make what should be easy, very difficult.

Advice to Others

Make sure you have someone install it who really knows what they're doing....

Review Source: Capterra
 

Paige from Holter Museum of Art
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

An okay system for PC but no compatibility with mobile technology and prone to dumping data

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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I used Quick-books for about a year and while it was an easy system to use on the PC, I found my business needs were better met by moving to a POS system that was mobile friendly.
Quick-books has a very easy to use the system--items are tracked with a generated barcode and the system lists when the item was brought in when it was purchased last, and by whom it was purchased.
I appreciated the compatibility of the technology to be able to automatically print barcodes for our use as opposed to other Mac POS systems, and overall the system was just fine until one day, two days after the largest sale of the year for our company, I went to ring up an item and I found Quick-books had experienced a major glitch and had deleted all the inventory I had added, sold, or updated within the last two weeks. I was devastated. I had input over 2,000 new pieces (individual, one-of-a-kind pieces of art) into Quick-books for our annual holiday sale and then when I tried to secure records for the pieces sold, bought, or input, suddenly the barcodes did not work, there was no record of me having ever entered in all the new works, and I had no sales records for over 100 artists. Luckily my accountant and I, the Store Manager, had already paid out everything that was sold from the large event, but I spent hours inputting the data back in for the remaining pieces. I was confounded and furious and customer service had no answers as to why this had happened. I immediately began researching POS systems that were mobile friendly and that stored my data and records on the Cloud or other web means so that I would never again have to experience lost data. My decision to move from Quick-books was justified when, just a few weeks later, I went to another local business to buy running shoes and the saleswoman apologized for the slow checkout process, noting that overnight her entire inventory had been wiped clean from her POS. I asked what POS she used, and sure enough, Quick-books had done it to again, left someone in the lurch from unexplained dumped data.
For the price and poor customer service and unreliability, I never regretted moving from Quick-Books Point of Sale to another POS system. I now use Shopkeep and I am very happy with it.

Pros

Very easy to use. It generates bar codes to corresponding with individual or grouped items and then displays the price, merchandiser, and all vital information in the same place for me to find. I liked to be able to track when, where, and by whom an item was brought in and then sold.

Cons

Quick-Books was prone to glitches and to dumping, data on inventory entered. I lost over 2,000 records on new merchandise brought in for our annual holiday sale. Overnight there was no record I had ever entered, sold, or updated anything over a two-week period, the most pivotal two-week period of our year. Luckily my accountant and I had already paid the artists for their sold works, but it took hours for me to put the inventory back in and update the records. My sales records for those two weeks were also unaccounted for, and suddenly my sales were down by thousands compared with the last year. I was purchasing running shoes from another local business down the street a few weeks later and the saleswoman was having a field day trying to sell anything as overnight, same as what happened to me, Quick-books had dumped all her inventory and it had to be entered in again.

Advice to Others

Quick-books is an okay system for the PC but in the shifting world and its technological advances, I would suggest to anyone that moving to a mobile-friendly POS is the way to go. I loved being able to make a sale from anywhere in the building with my mobile-friendly POS, and not to be chained to the desk with my PC to make sales.

Review Source: Capterra
 

Marina from Pure Florida
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Quick and easy Point of Sale program

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

QuickBooks is very easy to set up and use with your business. It is great for keeping track of your sales and inventory. It also has a lot of customizable features.

Pros

Easy to use
Quickly customize for your business
Easy to run reports and check your inventory

Review Source: Capterra
 
 
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