Microsoft Dynamics Retail Management System Software


Retail business activities can be successfully automated with Microsoft Dynamics Retail Management System (RMS). Originally QuickSell 2000, the MS RMS system allows for effortless checkout with its point of sale application, successful marketing initiatives with customer relationship management (CRM), and stock level control with inventory management.

Microsoft POS software is best for small to medium-sized retail businesses. The system is customized for most specialty retailers, but not strongly for service and hospitality specialties. Examples of strong specialties include apparel stores, gift stores, furniture stores, office supply stores and bookstores.

RMS is offered in two different packages. Store Operations is customized for individual retail stores, and Headquarters is best for retailers that operate multiple stores and want to analyze data from one headquarter location.

“Store Operations” includes POS, CRM, inventory control, and employee management applications. If users are more focused on reporting and performance analytics, “Headquarters” can access data from all other users.

Microsoft Retail Management Software can be run by users on Windows XP/2000, Windows Embedded for Point of Service, Windows Vista, or Windows Server 2003.

Inventory Management
Inventory Management
Inventory Management
Point of Sale
Point of Sale
Purchase Orders
Purchase Orders
Reporting
Reporting
Transaction Processing
Transaction Processing

Supported Operating System(s):

Windows 8



49 Reviews of Microsoft Retail Management System

Overall rating

4.0 / 5 stars

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Showing 1 - 20 of 49 reviews

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Mazen from Saudi Naval Support Co.

Specialty:  Building & garden materials

Number of employees:  501-1,000 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Its A Microsoft - Nothing to add

Great Software for a successful business

Pros

fully loaded of features covering all needs of small to large business, reliable and very stable its a pieces of Art

Cons

no observed cons, could be more used friendly by adding help popup window which will make control and handling much better

Joshua from Education

Specialty:  Other specialty retailer

Number of employees:  51-200 employees

Ease-of-use

Customer support

Functionality

September 2018

MRMS Review

Pros

Does everything you would expect. Great for moderately sized companies. Tons of functionality and very easy to use

Cons

A little pricey and theres a bit of a learning curve, but other than those things the product is great.

Mardy from NCDC

Specialty:  Manufacturing & wholesale

Number of employees:  501-1,000 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Manageable Microsoft RMS

Pros

Using this tool I can easily manage and organized the stock level of my business. The features and functions is good and very user friendly.

Cons

A little bit pricey but very helpful for small and medium businesses. Good for reporting of inventory.

Pieter from Albert Heijn

Specialty:  Restaurant

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Microsoft Retail Management System Review

Pros

Microsoft Retail Management system is a very nice piece of software, it does everything exactly the way you'd expect

Cons

Sometimes the program isn't as responsive as i'd like, but it never crashes, it just stutters sometimes

Laidine from TTPC

Specialty:  Apparel & fashion

Number of employees:  501-1,000 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Great Tool

Pros

This software can be use for small and medium enterprises. It can easily manage the inventories of the business. I can save time using this tool.

Cons

Not good for large businesses but it can improve to use by everyone. Overall I can organize my inventories on time.

Ela Almira from Advance Computer Forms Inc

Specialty:  Other specialty retailer

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Manageable Project Through Microsoft Retail Management System

Pros

l like the most of Microsoft Retail Management System is the reliability of reports and status updates of the existing projects to monitor

Cons

aside from training that highly required to be able to maximize the use or functionality of Microsoft Retail Management System, it's really worth it.

Marie Kris from SAMC

Specialty:  Manufacturing & wholesale

Number of employees:  501-1,000 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Effective Microsoft Retail Management System

Pros

Easily manage the stock level of the items. As a small enterprises this software is very efficient and effective. Very convenience to small and medium enterprises.

Cons

As of now, the only problem that I see in this software is the price but this is very helpful to us.

Karla Mae from Team pacific

Specialty:  Apparel & fashion

Number of employees:  11-50 employees

Ease-of-use

Functionality

August 2018

Nice indeed

Pros

Good for business starters. It is easier to monitor the in and out of goods. You can also see the sales velocity.

Cons

As a new user, no glitch being encountered so far and hopes nothing will in the future. Thank you for a good software.

Kevin from Jollibee Worldwide

Specialty:  Manufacturing & wholesale

Number of employees:  201-500 employees

Ease-of-use

Functionality

August 2018

I recommend it to everyone

Pros

I have used many other stock control software but this one is the best so far. Not only it lets you monitor your inventory level but as well as sales velocity of the stocks you have.

Cons

I do not have any issue with this product and I can see the effort of the creator in the updates that we install.

Mary Grace from HPI

Specialty:  Manufacturing & wholesale

Number of employees:  501-1,000 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Easy Managing System

Pros

I like this tool because I can easily manage the stock level of the inventory. Very efficient in handling inventories.

Cons

Good for small and medium enterprises only. But overall very helpful to us. They have a little issue on the features but still works good.

Olivia Marie from Vishay

Specialty:  Manufacturing & wholesale

Number of employees:  51-200 employees

Ease-of-use

Functionality

August 2018

Good for starters

Pros

As a newly entry with this kind of business, this software helps me a lot managing the business when it comes to the operations and some finished goods monitoring.

Cons

So far I don't see or encounter any issue/problem with this application or software and hope it will remain like this for the succeeding days and weeks.

Jomarie from URC

Specialty:  Manufacturing & wholesale

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Helpful and Easy to use

Pros

I like this product because it is very helpful in handling and monitoring of inventory. It is easy to set up. Overall this product is so nice and good.

Cons

So far, I can't see any cons about this product because it is very helpful to small and medium enterprises.

Mary Love from JWS

Specialty:  Manufacturing & wholesale

Number of employees:  51-200 employees

Ease-of-use

Functionality

July 2018

Nice software indeed!

Pros

As a medium-size business, this software really helps in terms of monitoring and scheduling purposes which is efficient in every way.

Cons

Having trouble when multiple tabs are open. Not sure if my PC or just the app is not intended for multi-tasking.

Jesus from Dio Implant Philippines Inc

Specialty:  Other specialty retailer

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Efficient Inventory Management tool

Pros

using Microsoft Retail Management System play a very important role in keeping stock level of our dentures

Cons

You have to really invest a long period of time for training or learning its features for you to be able to maximize it's functionality

beveryly from Advance Computer Forms Inc.

Specialty:  Manufacturing & wholesale

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2018

A highly recommended software for retail management

Pros

* very efficient to use in handling and monitoring of stocks
* useful in identifying stocks that is priority or urgent need to re-order

Cons

* except the significant training you need to obtain first prior to use it effectively, the product is very efficient.

gino from tfpg

Specialty:  Other specialty retailer

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

June 2018

dynamics retail

Pros

Features, functions and integration with ecommerce, banking, and qb financial increasing accuracy and reducing efforts in a secure manner

Cons

Dynamics retail rms is end of like, but is a very stable solution. With end of life new development has been halted.

Dindo from Magnifico Jeans Inc

Specialty:  Other specialty retailer

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

May 2018

Supply Chain Connectors

it's very helpful and easy to use.

Pros

I like the most with this product is that it give sales feedback instantly, it also
give information regarding customers and inventory.

Cons

So far, I don't see any issue with this product, but there is still a room for improvement on some features.

Elizabeth from Raffinata

Specialty:  Apparel & fashion

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

October 2017

I have really enjoyed using MS Dynamics RMS POS but am sad to hear it is no longer supported

Pros

It is easy to use, tracks inventory and sales and pretty much everything I need it to do. It also has great reports.

Cons

It is no longer supported and so if the system ever permanently fails/crashes I am in trouble. I thought I had permanently lost it this past year, but thankfully we were able to get it up and going again on our own.

Jason from Kilgore's Medical Pharmacy

Specialty:  Pharmacy

Number of employees:  51-200 employees

Ease-of-use

Functionality

August 2017

Only use if you like software crashing

Pros

The software is easy to use for front line staff and is simple to train. Robust reporting capabilities. From the admin side, it does 95% of the things we'd like it to do.

Cons

Crashing, crashing, crashing. We've had the software in place for over 7 years and it's been one of the highest areas of complaints from employees because of the frequency of crashing. The system freezes, won't respond, and then is forced to restart. In retail, checkout speed affects both profitability and customer satisfaction, so adding 2 to 3 minutes of "I'm sorry, my register just crashed..." isn't helpful.

Andrew from Lenz Arts, Inc.

Specialty:  Antiques / art

Number of employees:  11-50 employees

Ease-of-use

Value for money

Functionality

April 2017

Long in the tooth

RMS is very stable. I've never seen it crash in the 4 years we've had it in our retail store. BUT, it's on track to be discontinued by Microsoft and it shows. They only have made minor tweaks and no serious updates since we got it. The interface is "1980s" in places and some reports you'd expect to be included are not. Times you'd expect to drill down, you can't.

Pros

Super stable
Reasonably priced
Somewhat flexible
Standard SQL database

Cons

Being discontinued
Old interface and graphics
Marginal support from Microsoft
Needs broader selection of standard reports
Can't always drill down when you want to


Displaying 1 - 20 of 49 reviews