Clover POS Software


 

Clover is an integrated point-of-sale system with custom hardware designed for several types of retailers. The program is available in both web-based and server-based deployment versions and offers a mobile POS option in addition to countertop units.

With Clover, businesses are able to run thousands of transactions safely and securely, access reports on a merchant dashboard remotely, and manage their inventory through a single solution. Clover replaces cash registers, terminals, receipt and label printers, and barcode scanners and allows businesses to read Chip and PIN cards, swipe credit cards, and process Apple Pay and other mobile payment apps. Additionally, the program integrates with QuickBooks to help streamline the accounting process, includes a time clock to track clock-in and clock-outs, and manages purchase orders and vendor maintenance.

With Clover dashboard, businesses can visualize their key data metrics in real-time. Other features include accounting, order tracking, menu editing and data reporting.

 

Clover POS - Dashboard
 
  • Clover POS - Dashboard
    Dashboard
  • Clover POS - Set up Point of Sale
    Set up Point of Sale
  • Clover POS - Edit menus
    Edit menus
  • Clover POS - Configure home screen
    Configure home screen
  • Clover POS - Track orders
    Track orders
  • Clover POS - Generate bill
    Generate bill
Supported Operating System(s):
Web browser (OS agnostic), Windows 10

43 Reviews of Clover POS

 

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Software Advice Reviews (40)
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Showing 1-20 of 40

Samatha from REFINE Medical Spa
Specialty: Health & personal care
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Director of Operations

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I love the functionality and high tech look of the product. All all of the client that come into our establishment are impressed by Clovers sleek and modern look.

Cons

I wish I would hide the bulky cord under our desk - it does not unattached easily and sometimes the wires get in the way. Perhaps the next version can be wireless.

 
 

Scott from DoodleBugs
Specialty: Apparel & fashion
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Clover POS is NOT for retail

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We own a boutique where we also offer screen printing and embroidery. The clover system was sold to us as full POS system. Not the case at all. We were all excited to get started with it. It looked modern, cool, and expectations were high. When we tried to ring up our first printing order of more than 100 pieces we found our first issue. The system will not allow sales of items with a quantity of more than 100. Not a good thing when we routinely sale t-shirt orders of more than 100 shirts. We either had to make up multiple skus, which made a receipt look terribly unprofessional or make an invoice on word. Then I wanted to run a report on inventory value. Not possible. You can export a report to excel but good luck with that. My wife and I have both called customer support. We were both told that when enough people complained about the same issue, they may look into a fix. Until then, nothing would change. This was after going through multiple customer service reps who didn't even understand what I was asking for help with. When asked if we could return the 2 POS systems we bought we were literally told "they're yours, you bought them, do what you want with them, you could try selling them on ebay". Needless to say, at this point, POS and Clover have a whole new meaning for us. Definitely not "Point of Sale" or "Lucky Clover". We're currently looking for another option, over a lot of frustration later.

Pros

It looks nice, fairly easy to use. It's really hard for me to think of much good to say about it. When a POS won't run and inventory value report with totals and won't ring up items with quantities over 100, it's hard to find the Pros.

Cons

Won't process quantities over 100. Customer service is horrible. Can't run an inventory value report. Customer service is not knowledgeable at all. Seems anything you need is an add on app that cost you more. Did I say Customer service is horrible...

 
 

Brooks from logan house coffee
Specialty: Convenience store
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Far too expensive for what you get

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Much better systems exist, don't go with Clover.

Pros

kind of neat customer interface but that's about it. It's pretty but hard to use for some of our older customers.

Cons

Fees what is a few thousand worth to you per month? I'm not kidding.
Customer service is awful.

 
 

Rae from Le Quartier Baking Co.
Specialty: Other specialty retailer
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

Better for Retail than Restaurant

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It's generally easy for customer and staff, mostly like the reporting aspects. The mobile Clover is very handy.

Cons

Customer service is awful to nonexistent, when I have questions it is next to impossible to get them answered in a timely manner.

 
 

Timothy from http://HappinessNowHypnosis.com
Specialty: Health & personal care
Number of employees: 1 employee Employees number: 1 employee

April 2017

April 2017

Worst card processor ever

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Worst service of this kind ever. Thursday transactions don't show up in your account until Mid day Monday. All transactions aren't posted to your account as a pending until mid day. CS is a phone room in the Dominican Republic full of non-English speaking idiots.
Run don't walk away from this company.

Pros

There is absolutely nothing to like about this service whatsoever. it's awful from start to finish. AVOID!

Cons

2 Day minimum to get money into your account.
No notifications
Offshore customer service
poor reporting
difficult to navigate website
dishonest sales reps.

 
 

Joni from Lambert Entertainment, LLC
Specialty: Other specialty retailer
Number of employees: 1 employee Employees number: 1 employee

April 2017

April 2017

Don't walk- RUN from this company!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

If I could leave fewer than one star I would have. The fees are obscene! Every month a new "mystery fee" pops up and is deducted from your checking without notice. The last straw was when they literally multiplied the monthly service fee by over 5x in 1/2017! Small businesses are better off sticking with something like Square.

Pros

The app is easy to use.

Cons

FEES, FEES, and more FEES!

 
 

Ryan from ALL MY EX'S
Specialty: Restaurant
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Clover I need some help

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have your POS system and I need your help to setup my system

Pros

Your system is good to use and functional

Cons

CANNOT get any tech support

 
 

joseph from O'Faolains
Specialty: Bar / nightclub
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Easy to use. works great for my bar

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This pos works great at my bar i like the detailed reporting makes it easy for stock taking also mobile unit is awesome

Cons

needs to be online.otherwise not much other than it needing to be constantly connected to the inbternet

 
 

Sylvia from Leet Vaping LLC dba Leet Vape
Specialty: Other specialty retailer
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Clover Pos

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

From the pos system itself, we are multistore, so that is added complications for the clover system. On the register side, looking up customer names is complicated, you type the last name, but cannot enter the full name or it will not find it, so you enter the last name and have to scroll through the list of lets say 50 last name of smith, takes way to much time, and really difficult on the mini with the small screen. To increase quantity you have to go to another screen and then back again, more time, If one person does a price check by entering an item because a customer wants the total with tax, even though you delete the item, or clear open order, if a second sales person then logs in to check someone out the order still reads with the first person doing the sale even though they logged out. From the dashboard side, no ability to print many things such as transfer slips from HQ to the other 3 stores, once it is transferred it is on the screen until the store accepts the item in, after that the info is gone, and you cannot access for questions, etc. the lack of alphabetical order on many functions, the tax functions, if you use different tax rate for each of our 3 taxing authorities, as we did (and would prefer) say you have 10,000. in sales, 3 tax rates, when they are done separately the total income would then become 30,000.00, so many of the reports are not accurate as they read.

Pros

clover has been making some updates in the months since we have been using them, which have been good and helpful, but much is needed to make it functional for a multistore, without having to pay way to much monthly for apps to do things

Cons

to get even what I would consider basic functions, purchase more apps that would raise the monthly cost out of reach, sometimes the apps will show different figures, when creating an item, for our multistore setting, I can create for all 4 locations at once, with name, label, category, cost, price, but the tax rate, I have to go into a different screen for each location and fix all tax rates, very time consuming

 
 

Misty from Pizza dimeo
Specialty: Restaurant
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Awesome

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Fast easy cool design mobile devices ! It doesn't run off communication with other computers like our previous system, it runs alone , communicates via internet like an app, so this makes for no interruptions in device like previous system . If we had one computer down with old system it would stop business but this system runs smooth with one computer shit down or turned off , doesn't stop us !

Cons

Wifi dependent it does depend on internet to run , unless you download the At and t service to your mobiles but we have excellent service here so that's rarely and issue , but like I said there is a way around that prob with the at&t download I just am cheap

 
 

Nathali from Rebel Toad Brewing Co.
Specialty: Bar / nightclub
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Shopping Cart Based POS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We leased the Clover because our rep told us we would be able to open tabs and not need the card to close out. This was untrue. Also, you need to purchase everything such as insights and e-commerce sync that other Pos come with.

Pros

It looks great on display.

Cons

Needing to buy apps that should come with the basic package.

Advice to Others

Not for bar/taproom.

 
 

Robert from Ana's Corner Cafe
Specialty: Restaurant
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Great for small restaurant/cafe

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall for the price of the system it is a good value for the system. They are consistently updating and adding new apps.

Pros

Easy to use, small, convenient

Cons

Can't separate server checks

 
 

Sebastian from Priv8Car
Specialty: Other specialty retailer
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Beware of Clover

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

If you have the option to use a different service do so before you regret it. I was signed up for them as a complementary (obligatory) package of my checking account. Their service is unreliable. My business had to start using PayPal (I'm not getting paid to mention them). Clover services were masked underneath the bank's "Merchant Service". Once their service proved useless I tried closing the account to find out there is a fee for early termination or a monthly fee that I need to pay until the 3-year contract ended. The contract went on as the bank account forced me to maintain it. Two months before the 3-year contract ended they charge the termination fee. Now I'm stuck in their collection department which is efficient, unlike their customer service.

Advice to Others

If you have the option to use a different service do so before you regret it.

 
 

Marla from Next DOOR Consignment, antiques, and gifts
Specialty: Consignment
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Love this system!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This is the easiest POS system ever to train younger employees on. It is so similar to IPad that they catch on immediately.

Pros

Simplicity!!

Cons

Nothing

Advice to Others

What are you waiting on, Takes care of everything.

 
 

Harry from Cross-Eyed Cricket
Specialty: Bar / nightclub
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2016

December 2016

Heavy Handed

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

First all it is important to note that once you sign an agreement with a Clover provider, the hardware and processor is locked forever. If you pay cash upfront, you won't be locked in to paying, but you still cannot switch merchant service or sell the hardware; thus the hardware is all but worthless. The overall Clover support is TERRIBLE! The Clover System is relatively easy to implement and use. It works fine for low volume businesses.

Pros

Pretty easy to use.

Cons

Poor customer service. Must add on third party apps to make the system usable. Some of the third party apps are expensive. Some of the apps will mess up your entire system; it doesn't seem like Clover tests the apps prior to publising.

Advice to Others

Look at other alternatives. Buy the hardware upfront or you will be obligated to pay for many years!

 
 

SHIREN from nnnliquor store
Specialty: Liquor store
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

clover pos is the best

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Very easy no hassle keep the all report
you can see online

Pros

Easy to scan keep up inventory

 
 

Dee from Jack's Pour House, Inc.
Specialty: Bar / nightclub
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

POS Geared For A Small Business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The concept is amazing for a small business. Results are satisfying to a point. Human error is almost erased when entering a product sold. The downfall is customizing the POS system to a specific business and getting the Tech help to do it.

Pros

Sales increased.

Cons

It's functionality for my business.

Advice to Others

Shop for these systems and ask questions. Will you set this system up for me...do you have 24/7 tech support and can you customize this to my business.

 
 

Alisha from Dayhome
Specialty: Apparel & fashion
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Unsatisfied

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The program itself is easy to use, however for having a large inventory the system is SLOW and the customer support team is YOURSELF! No one answers calls or emails.... the system has some potential but needs a lot of work. Sorry I will not use again for my current store.

 
 

laura from B!G DEALS Liquidation Outlet
Specialty: Other specialty retailer
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Clover for retail

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Very disappointed with the system. For a retail store, the system lacks in several areas. The process for updating large quantities of inventory is not very user friendly, the system is unable to track inventory for returns and exchanges, we don't have the ability to view inventory transactions and see the history of an item. The system continually has problems processing payments on the mini requiring us to use the swipe feature on the clover, which is not recommended by clover. It seems most of the retail features are an additional app fee, making the somewhat affordable system no longer affordable with all the 'additional charges'. The printer required by the software doesn't allow us to customize our labels so we are forced to use another program to print our price labels (which requires another step in our inventory management department).

Pros

The ability to view transactions via cloud

Advice to Others

I would not recommend for retail use, very limited capabilities of what the system can do.

 
 

Katarina from Norwood restaurant
Specialty: Restaurant
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Clover

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We got Clover POS terminal for our diner. We added Clover mini and we took down old kitchen wheel and replaced it with printer connected to POS system. Could not be happier with our choice. System upgrades by itself with no extra charge. At the beginning we spent quite some time on the phone with support. I am proficient user of Aloha and system was new to us. eryone was very helpful. Tech team was able to log in with our permission into system and fix or adjust anything and everything we needed. Without additional chargers.
Only thing we don't like about it is emloyees are able to open tables and access other functions without being clocked in. They r able as well access each others tables. We keep a close eye on the floor however with a larger operation I can see this being a sourse of problems.
Tracking sales, number of items sold, average ticket size, accurate reporting is a breeze.
Overall its a great system for the price we paid compared to other restaurant POS Systems out there.

Pros

Very self explanatory.
User friendly.
Intuitive.

Cons

Employees able to access each others tables.
Employees able to access functions without being clocked in.

Advice to Others

Great product for great price.
Would by it again.

 
 
 
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SONIA from Rio Surgical
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

WE LOVE OUR CLOVER

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

CLOVER IS AMAZING IN OUR BUSY CLINIC. CLOVER MAKES IT EASY AND FAST TO COLLECT OUR PAYMENTS. I LOVE HOW EASY EVERYTHING HAS BEEN FROM SETTING IT UP, TO OUR DAILY USE OF IT. WE ESPECIALLY LOVE THE TEXT RECEIPT OPTION.

Source: Capterra
 


October 2016

October 2016

It's like switching from a basic cell phone to an IPhone, without the cost increase

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The Clover unit has made my day-to-day operation so much easier. There are so many free and or low cost apps available that I am always finding new ways to free up my time. I use apps to handle my sales tax collection and filing, my employee scheduling, my social media postings and my inventory. As I look at the app store, I imagine new ways I can use apps to make my life easier. When I went into business, I had no idea how time consuming it would be, Clover has given me so much of my time back.

Pros

App store
Efficiency
Support from my First Data rep

Cons

I should have done this years ago.

Advice to Others

So many of the apps offer free trials, test them out, you'll love them.

Source: GetApp
 

Ben from MIx Vapes

March 2017

March 2017

Product Quality
Quality
Source: GetApp