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Best IT Ticketing Systems Software of 2026 - Page 2

Updated January 27, 2025 at 9:56 AM

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Showing 26 - 50 of 199 products

Close is the CRM built for small and growing teams who need to manage customer relationships and sales without the bloat and com...Read more about Close

Free trial
Free version
Integrations
Slack
Slack
+71 more

Close's Best Rated Features

4.83Email Management

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Close's Worst Rated Features

3.70Reporting/Analytics

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Giva is a cloud-based IT help desk that offers ticketing, knowledgebase, asset management, change management, dashboards, self-s...Read more about Giva

Free trial
Free version

Giva's Best Rated Features

5.0Ticket Management

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Giva's Worst Rated Features

4.89Alerts/Escalation

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Salesflare is an intelligent CRM and email outreach platform used by thousands of small and medium-sized B2B businesses, who wan...Read more about Salesflare

Free trial
Free version
Integrations
Google Drive
Google Drive
+37 more

Salesflare's Best Rated Features

4.90Sales Pipeline Management

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Salesflare's Worst Rated Features

4.14Reporting/Analytics

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Auvik is a cloud-based network management solution designed to provide real-time visibility and control across IT infrastructure...Read more about Auvik

Free trial
Free version
Integrations
Slack
Slack
+41 more

Auvik's Best Rated Features

4.78Third-Party Integrations

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Auvik's Worst Rated Features

4.0Real-Time Notifications

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Zoho Desk is a cloud-based help desk solution from Zoho Corporation, catering to businesses of all sizes. Key features include m...Read more about Zoho Desk

Free trial
Free version
Integrations
Slack
Slack
+70 more

Zoho Desk's Best Rated Features

4.88SSL Security

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Zoho Desk's Worst Rated Features

3.91Data Import/Export

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Freshservice is a cloud-based IT Help Desk and service management solution that enables organizations to simplify their IT opera...Read more about Freshservice

Free trial
Free version
Integrations
Slack
Slack
+48 more

Freshservice's Best Rated Features

4.75Status Tracking

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Freshservice's Worst Rated Features

3.29Collaboration Tools

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Deskero by Nabra is a cloud-based help desk management solution designed for businesses of all sizes. It offers ticketing, multi...Read more about Deskero

Free trial
Free version
Integrations
WordPress
WordPress
+6 more

Deskero's Best Rated Features

5.0Knowledge Base Management

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Deskero's Worst Rated Features

4.71Reporting/Analytics

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Reamaze is a cloud-based help desk and customer messaging solution that helps businesses support, engage and convert customers u...Read more about Re:amaze

Free trial
Free version
Integrations
Slack
Slack
+15 more

Who are we? Gold-Vision is a user-intuitive customer relationship management (CRM) solution that includes modules for sales, m...Read more about Gold-Vision CRM

Free trial
Free version
Integrations
Microsoft 365
Microsoft 365
+15 more

Gold-Vision CRM's Best Rated Features

5.0Email Marketing

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Gold-Vision CRM's Worst Rated Features

4.20Marketing Automation

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Help Scout is a customer support platform that caters to various industries such as SaaS, ecommerce, financial services, educati...Read more about Help Scout

Free trial
Free version
Integrations
Slack
Slack
+67 more

Help Scout's Best Rated Features

5.0Real-time Consumer-facing Chat

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Help Scout's Worst Rated Features

3.67Full Text Search

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SysAid is an IT service management (ITSM) platform that helps organizations automate workflows and optimize IT service delivery....Read more about SysAid

Free trial
Free version
Integrations
Slack
Slack
+34 more

SysAid's Best Rated Features

4.78Inventory Management

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SysAid's Worst Rated Features

3.77Mobile Access

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Freshdesk is a cloud-based customer service solution that helps businesses resolve customer queries across every customer touchp...Read more about Freshdesk

Free trial
Free version
Integrations
Google Drive
Google Drive
+74 more

Freshdesk's Best Rated Features

4.93Inbox Management

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Freshdesk's Worst Rated Features

3.74Social Media Integration

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Mothernode CRM is a SaaS-based CRM solution designed to help small and midsized businesses manage customer relationships and cre...Read more about Mothernode CRM

Free trial
Free version
Integrations
Mailchimp
Mailchimp
+9 more

Commence CRM is a cloud-based customer relationship management(CRM) solution that caters to small and mid-size businesses and he...Read more about Commence

Free trial
Free version

Issuetrak is a flexible issue tracking solution that can be configured to suit the needs of a variety of industries and usages, ...Read more about Issuetrak

Free trial
Free version
Integrations
Slack
Slack
+9 more

Issuetrak's Best Rated Features

4.83Issue Tracking

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Issuetrak's Worst Rated Features

3.33Reporting & Statistics

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Cayzu is a cloud-based help desk management solution designed for small and midsize businesses. It offers ticket management, iss...Read more about Cayzu

Free trial
Free version
Integrations
Slack
Slack
+29 more

FocalScope is a cloud-based help desk solution suitable for companies of any size. Key features include email ticketing, survey ...Read more about FocalScope

Free trial
Free version
Integrations
WhatsApp
WhatsApp
+2 more

Knowledgebase is a cloud-based help desk (HD) software solution. This product offers help centers and guides for both customers ...Read more about ProProfs Chat

Free trial
Free version
Integrations
Slack
Slack
+19 more

ProProfs Chat's Best Rated Features

4.83Reporting/Analytics

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ProProfs Chat's Worst Rated Features

4.57Mobile Access

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InvGate Service Desk is an IT service management platform that offers help desk request fulfillment, customer service and suppor...Read more about InvGate Service Management

Free trial
Free version
Integrations
Slack
Slack
+24 more

InvGate Service Management's Best Rated Features

4.89Service Level Agreement (SLA) Management

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InvGate Service Management's Worst Rated Features

3.17Remote Access/Control

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Infor Sales and Catering is a cloud-based venue management solution that helps small to large enterprises automate the entire ev...Read more about Infor Sales & Catering

Free trial
Free version
Integrations
Stripe
Stripe
+0 more

WORKetc is a cloud-based customer relationship management (CRM) software with integrated CRM, project management, invoicing, hel...Read more about WORKetc

Free trial
Free version
Integrations
Google Drive
Google Drive
+8 more

TeamGram is a cloud-based integrated customer relationship management (CRM), quotation, proposal and sales management solution t...Read more about TeamGram

Free trial
Free version
Integrations
Microsoft Excel
Microsoft Excel
+6 more

Whatfix is advancing the "userization" of application technology, by empowering companies to maximize the ROI of digital investm...Read more about Whatfix

Free trial
Free version
Integrations
Microsoft Excel
Microsoft Excel
+22 more

Whatfix's Best Rated Features

5.0Contextual Guidance

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Whatfix's Worst Rated Features

4.67In-App Training

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AddressTwo is a cloud-based customer relationship management (CRM) solution developed by small business owners. It helps teams m...Read more about AddressTwo

Free trial
Free version

HappyFox is a cloud-based customer relationship management solution that provides help desk and ticketing solutions to businesse...Read more about HappyFox Help Desk

Free trial
Free version
Integrations
Salesforce Sales Cloud
Salesforce Sales Cloud
+36 more

HappyFox Help Desk's Best Rated Features

4.71Ticket Management

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HappyFox Help Desk's Worst Rated Features

4.71Ticket Management

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