Winpharm from Datascan is a pharmacy management solution for independent retail pharmacies, hospital pharmacies, outpatient pharmacies, doctors, dispensaries and long-term care management businesses. It helps users manage the needs of facilities on a daily basis.

Winpharm provides automatic refill processing, medication therapy management, coupon management, document management and communication via text, email, app and interactive voice response (IVR).The solution comes with an automated scheduler, which automates task to-do lists for daily duties and follow-ups.

Winpharm provides options to customize the workflow of processes, such as the use of intake stations, data entry, evaluating verification needs and more.

Winpharm features a full built-in verification module that helps users synchronize customers with POS solution, scan and store hard copies of documents, find and add new drugs. It provides a national doctor database, online refills and single and multi-user system support. Other features include electronic RX inventory update, document management and compound drug module.

Company overview
Company overview

Company overview

Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 2000, Windows 8



113 Reviews of Winpharm

Overall rating

5.0 / 5 stars

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Showing 1 - 20 of 113 reviews

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Adam from Sedgwick Pharmacy Inc

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Intuitive Program with Great Features!

Datascan is great because if there is a bug or if something doesn't work, the team addresses the problem quickly. They are responsive to input and feature requests for things that are specific to your pharmacy. It reflects the mindset that we have at our pharmacy - not a big operation where you are just a number, but an environment where the software people know you, your setup, and your needs.

Pros

It is evident that this software is made with the mindset of a pharmacist and the flow of a retail pharmacy. New features are consistently being unveiled that allow the program to evolve with the ever changing world of pharmacy, healthcare, and technology. The med sync is intuitive and the workflow delivery functions are a big help with our setup.

Cons

Sometimes there are bugs or features that may not work as imagined. But those are usually addressed within reason.

Review Source: Capterra

Mike from Crawford Drug

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Switched to Datascan 2 years ago

We are very satisfied with our hardware and software through Datascan. Refill management, automatic faxes/emails to dr's. Ability to run reports to check on the financial side of the business. Everything is pretty easy to use, and if you can't find it, tech support is usually quick and responsive.

Pros

We were running an old DOS based system that had been bought and sold 3 times in the previous 10 years. When looking for a new system we vetted and Demo'ed at least 10 systems, narrowed it down to 3. Datascan offered the best combination of functionality, pricing, ease of use, aesthetics, and service. Very easy system to use, same service technicians on the phone when issues arise, and if you email the owner of the company he will answer you personally.

Cons

We haven't encountered any longstanding issues, sometimes an update will make an unintended change, but those seem to be few and far between, and fixed right away.

Review Source: Capterra
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Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Great software especially compared to others

Pros

The simplicity of the software. The ability to get an answer to a question right away through their service dept.

Cons

They are careful with releasing new features because they want to make sure there are no bugs with the release.

Review Source: Capterra

Brian from Buena Vista Family Pharmacy

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Great service - frequently updated

Pros

Personal customer service - US based and because it's a smaller company you know each of the service technicians.

Cons

Some of the enhanced features are more difficult to use, but personalized training is available. And if the feature isn't ideal for you, just turn it off.

Review Source: Capterra

Ray from Marpe, LLC

Ease-of-use

Value for money

Customer support

Functionality

March 2018

Promised and delivered what we signed up for.

Pros

Ease of use and as we are a new pharmacy we had many questions. Support picked up within 2 rings and all were answered.

Review Source: Capterra

Gabriel from Oasis Pharmacy

Ease-of-use

Value for money

Customer support

Functionality

March 2018

Great Product, Great Staff, Great Company

Pros

Medsync and Auto fill are the best I have seen. Winpharm is really easy to use even for my new staff. Winpharm is just what we need in our growing pharmacy operations. It is truly the best

Review Source: Capterra

meir from pharmacy plus

Type of Store:  Pharmacy

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

December 2017

AMAZING

Pros

Its an amazing software ...very easy to use and a very powerful back end repotting system,
very helpful staff and friendly, and all custom programs are done so good and perfect

Cons

its a bit old looking...it needs a nicer fresh fancy lookbut it is very up-to-date in the entire program

Review Source

JR from FOSRX / FAST

Type of Store:  Pharmacy

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

December 2017

Excellent Support and Quality

Pros

The support staff is very responsive to requests. The entire team is friendly and professional. Thanks!

Review Source

Brian from Buena Vista Family Pharmacy

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2017

Great service from smaller company

Pros

Ease of use, frequent updates, very affordable compared to the competition. On site training and installation included in cost. Problems usually fixed within minutes of calling. Windows based, so keeps hardware costs down. Highly recommended!

Cons

Somewhat buggy, but most issues solved quickly. Doesn't play well with Windows 10. Some service technicians are better than others - often quality of service depends on who answers the phone

Review Source: Capterra

Response: Datascan, Datascan

July 2017

Brian --- we are unaware of any issues with windows 10 what so ever. We have hundreds of systems out there working very well --so if your experiencing problems, please contact Brian in our offices and go over them. The system should not be 'buggy' at all unless it has to do with custom program changes that are being beta tested in a live environment.

gineta from Americare Pharmaceutical Svcs

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2017

Would like some more windows.

Pros

It's simple to use and straightforward. It is geared towards pharmacist unlike other products that also have nursing department options incorporated which make them bulky. Getting in touch with the helpdesk is super easy. Much appreciated.

Cons

Not enough windows. Would like to be able to work on more than one patient at a time. Would also like additional report options.

Review Source: Capterra

Response: Datascan, Datascan

July 2017

Gineta, you are able to work on multiple patients at one time. Please call into support so we can show you the way to do this. We also have tons of report options available-- each of which has filterable options to help customize the report. If you're looking for something more specific please reach out to support and we can assist you.

Alice from PSQUARED MEDICALS, INC TKS PHARMACY

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2017

AWESOME

EASY TO USE AND TRAIN WITH. THE PHARMACY OPERATION COULD MANAGED BY JUST ONE EMPLOYEE.

Pros

EASE OF USE AND SIMPLICITY- ABLE TO PULL PATIENT'S INSURANCE INFORMATION FROM ONLINE. GREAT TECHNICAL SUPPORT AT ANYTIME. EASY TO TRAIN NEW EMPLOYEES WITHOUT HASSLE

Cons

WINPHARM ICON DISAPPEARING FROM THE DESK TOP OR NOT WORKING AT TIMES. OVERALL I AM SATISFIED WITH THE SERVICE I'M GETTING AT THE MOMENT.

Review Source: Capterra

Response: Datascan, Datascan

July 2017

The icon disappearing is a connectivity issue related to your network and Windows. We can offer some troubleshooting options that can help eliminate this problem from happening. Please call into support anytime and we will be more than happy to assist!

sangita from Sunlife Pharmacy

Ease-of-use

Value for money

Customer support

Functionality

July 2017

Nice people who are ready to help. Don't have to wait long to get someone on the phone

Pros

Easy menu setup and easy to follow. Right click menus are helpful. Helpdesk extremely efficient. Dropdown menu is very uselful. Tend to use that a lot more.

Cons

Get confused regarding flow

Review Source: Capterra

Response: Datascan, Datascan

July 2017

We're so glad you joined the Datascan family! It's been a pleasure working with you and we hope to help support your pharmacy for many years to come!

ENRIQUE from Arturo R Logrono, MD PA

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2017

Customer Service is the best of "ALL" customer service that I have used.

ability to process patients medications.

Pros

ease of use.

Cons

Sig coding , takes a long time to remember them, other softwares just start typing and give you options to finish the doctor's instructions . Lack of financial reporting, I would like the ability to make reporting most profitable medications, medications that are not moving, monthly, quarterly and yearly profit reports.

Review Source: Capterra

Response: Datascan, Datascan

July 2017

The system does have quite a few financial based reports in the system. Some profit tracking is done under drug reporting. Please contact our support team and they can walk you through this.

Nancy from ASP Cares

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2017

its the main software we use at the pharmacy

still learning it, I can fill my prescriptions and bill insurance

Pros

The icons are easy to read, you can click on them and find you patients easily. customer support is readily available and very helpful.

Cons

you have to back out of the patient if you are not in the correct screen, you can look at the profile but you can not fill from the profile if you are not in the fill screen.

Review Source: Capterra

Response: Datascan, Datascan

July 2017

Nancy please calll our offices and setup more Training. You can absolutely fill from the profile in a number of different ways.

JEFF from BETHPAGE PHARMACY

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

June 2017

I HAVE BEEN WITH DATASCAN FOR OVER 20 YEARS, I THINK THEY ARE THE BEST SOFTWARE PROVIDER IN USA!!

GREAT VALUE UPTO DATE OPERATING SYSTEM

Pros

CUSTOMER SERVICE IN SECOND TO NONE!! GREAT PROGRESSIVE PROGRAMS, UP TO DATE SERVICES FOR PATIENTS, MTM, PROCESSING E-VOUCHERS

Cons

TOO MANY OPERATING SYSTEMS IN SERVICE. MANY SYSTEMS IN THE FIELD ARE NOT UPDATED SO THAT EVERY CUSTOMER IS USING THE SAME PROGRAM

Review Source: Capterra

aaron from LUNA PARK PHARMACY INC

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

June 2017

WONDERFUL CUSTOMER SERVICE

QUICK, EFFICIENT, PROFESSIONAL CUSTOMER SERVICE

Pros

USER FRIENDLY PROCEDURES WITH MANY EASY AND QUICK SHORT CUTS WHICH SPEED UP TYPING TIME. IF ANY QUESTIONS COME UP THEY ARE DEALT WITH VERY VERY QUICKLY, PROFESSIONALLY, AND CAURTEOUSLY.

Review Source: Capterra

JASON from STAYWELL RX INC

Ease-of-use

Value for money

Customer support

Functionality

June 2017

SIMPLE TO USE, LOW MONTHLY FEES, AND LOW UP FRONT COST. GREAT CUSTOMER SUPPORT AS WELL

Pros

VERY EASY TO LEARN AND IF I HAVE ANY QUESTIONS LOGAN AND THE CREW ARE THERE WITH THE ANSWER. MY UP FRONT COST AND MONTHLY FEES WERE MUCH LOWER THAN THE BIG NAME SOFTWARE VENDORS AND WINPHARM HAS BASICALLY THE SAME FEATURES FOR 1/2 THE COST OR LESS. USING DATASCAN WAS A NO BRAINER FOR US. THEY GOT US UP AND RUNNING AS A NEW PHARMACY AND WE PLAN TO STAY WITH THEM AS WE EXPAND.

Cons

THERE IS NOTHING THAT I ABSOLUTELY DO NOT LIKE ABOUT THE SOFTWARE. HOWEVER THERE ARE ALWAYS THINGS THAT WOULD SUIT SOME OF US A LITTLE BETTER. WE ARE A SPECIALTY PHARMACY AND DISPENSE A HIGH VOLUME OF NARCOTICS. IT WOULD BE A TIME SAVER IF WINPHARM WAS ABLE TO SEAMLESSLY CHECK OUR STATES PDMP WHILE FILLING NARCOTICS.

Review Source: Capterra

Response: Datascan, Datascan

June 2017

We absolutely agree about a link to state PMP's --but the limitation comes from the states systems. Until they allow us to synchronize we are limited --but we look forward to that opportunity as well.

GAVRIEL from CATALPA CHEMISTS

Ease-of-use

Value for money

Customer support

Functionality

June 2017

AMAZING SUPPORT STAFF

Pros

THE CREW THERE IS AMAZING, HELP US ASAP, NEVER GET A NO, THEY ALWAYS HAVE A SOLUTION FOR OUR PROBLEMS

Review Source: Capterra

darrell from trinity medical associates

Ease-of-use

Value for money

Customer support

Functionality

June 2017

Customer for ten years.... very pleased with the software and impressed with with support personnel

Pros

ease of training some one new as to have everyone on the same page. The ability to track refills, insurance payments and inventory

Cons

there seems to be more pop up screens with warnings than there used to be which takes focus off the script and slows the whole process down

Review Source: Capterra

Response: Datascan, Datascan

June 2017

Please call our offices to go over the 'pop up's'. Many are options, pre-edits, to protect you, but can be turned on/off in the "My Store Options" page. Thank you for the kind words.

Arlen from Warbasse pharmacy

Ease-of-use

Value for money

Customer support

Functionality

June 2017

Awesome, easy, and great to work with.

Pros

Ease of use and great support.
The system is very user friendly and any problem encountered the team takes care of right away.

Review Source: Capterra

Displaying 1 - 20 of 113 reviews