Winpharm software


110 reviews(5.0/5)
110 reviews(5.0/5)

Winpharm from Datascan is a pharmacy management solution for independent retail pharmacies, hospital pharmacies, outpatient pharmacies, doctors, dispensaries and long-term care management businesses. It helps users manage the needs of facilities on a daily basis.

Winpharm provides automatic refill processing, medication therapy management, coupon management, document management and communication via text, email, app and interactive voice response (IVR).The solution comes with an automated scheduler, which automates task to-do lists for daily duties and follow-ups.

Winpharm provides options to customize the workflow of processes, such as the use of intake stations, data entry, evaluating verification needs and more.

Winpharm features a full built-in verification module that helps users synchronize customers with POS solution, scan and store hard copies of documents, find and add new drugs. It provides a national doctor database, online refills and single and multi-user system support. Other features include electronic RX inventory update, document management and compound drug module.

Supported Operating System(s):
Windows 7 , Windows Vista , Windows XP , Web browser (OS agnostic) , Windows 2000 , Windows 8

110 Reviews of Winpharm

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  • Brian from Buena Vista Family Pharmacy

    June 2018

    Great service - frequently updated

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Personal customer service - US based and because it's a smaller company you know each of the service technicians.

    Cons

    Some of the enhanced features are more difficult to use, but personalized training is available. And if the feature isn't ideal for you, just turn it off.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Ray from Marpe, LLC

    March 2018

    Promised and delivered what we signed up for.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Ease of use and as we are a new pharmacy we had many questions. Support picked up within 2 rings and all were answered.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Gabriel from Oasis Pharmacy

    March 2018

    Great Product, Great Staff, Great Company

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Medsync and Auto fill are the best I have seen. Winpharm is really easy to use even for my new staff. Winpharm is just what we need in our growing pharmacy operations. It is truly the best

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • meir from pharmacy plus

    Specialty: Pharmacy

    Number of employees: 11-50 employees

    December 2017

    AMAZING

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Its an amazing software ...very easy to use and a very powerful back end repotting system,
    very helpful staff and friendly, and all custom programs are done so good and perfect

    Cons

    its a bit old looking...it needs a nicer fresh fancy lookbut it is very up-to-date in the entire program

    This review was submitted organically. No incentive was offered
    Review Source
  • JR from FOSRX / FAST

    Specialty: Pharmacy

    Number of employees: 51-200 employees

    December 2017

    Excellent Support and Quality

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The support staff is very responsive to requests. The entire team is friendly and professional. Thanks!

    This review was submitted organically. No incentive was offered
    Review Source
  • Brian from Buena Vista Family Pharmacy

    Number of employees: 2-10 employees

    July 2017

    Great service from smaller company

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Ease of use, frequent updates, very affordable compared to the competition. On site training and installation included in cost. Problems usually fixed within minutes of calling. Windows based, so keeps hardware costs down. Highly recommended!

    Cons

    Somewhat buggy, but most issues solved quickly. Doesn't play well with Windows 10. Some service technicians are better than others - often quality of service depends on who answers the phone

    Review Source: Capterra

    Response: Datascan, Datascan

    July 2017

    Brian --- we are unaware of any issues with windows 10 what so ever. We have hundreds of systems out there working very well --so if your experiencing problems, please contact Brian in our offices and go over them. The system should not be 'buggy' at all unless it has to do with custom program changes that are being beta tested in a live environment.

  • gineta from Americare Pharmaceutical Svcs

    Number of employees: 51-200 employees

    July 2017

    Would like some more windows.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It's simple to use and straightforward. It is geared towards pharmacist unlike other products that also have nursing department options incorporated which make them bulky. Getting in touch with the helpdesk is super easy. Much appreciated.

    Cons

    Not enough windows. Would like to be able to work on more than one patient at a time. Would also like additional report options.

    Review Source: Capterra

    Response: Datascan, Datascan

    July 2017

    Gineta, you are able to work on multiple patients at one time. Please call into support so we can show you the way to do this. We also have tons of report options available-- each of which has filterable options to help customize the report. If you're looking for something more specific please reach out to support and we can assist you.

  • Alice from PSQUARED MEDICALS, INC TKS PHARMACY

    Number of employees: 2-10 employees

    July 2017

    AWESOME

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    EASY TO USE AND TRAIN WITH. THE PHARMACY OPERATION COULD MANAGED BY JUST ONE EMPLOYEE.

    Pros

    EASE OF USE AND SIMPLICITY- ABLE TO PULL PATIENT'S INSURANCE INFORMATION FROM ONLINE. GREAT TECHNICAL SUPPORT AT ANYTIME. EASY TO TRAIN NEW EMPLOYEES WITHOUT HASSLE

    Cons

    WINPHARM ICON DISAPPEARING FROM THE DESK TOP OR NOT WORKING AT TIMES. OVERALL I AM SATISFIED WITH THE SERVICE I'M GETTING AT THE MOMENT.

    Review Source: Capterra

    Response: Datascan, Datascan

    July 2017

    The icon disappearing is a connectivity issue related to your network and Windows. We can offer some troubleshooting options that can help eliminate this problem from happening. Please call into support anytime and we will be more than happy to assist!

  • sangita from Sunlife Pharmacy

    July 2017

    Nice people who are ready to help. Don't have to wait long to get someone on the phone

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Easy menu setup and easy to follow. Right click menus are helpful. Helpdesk extremely efficient. Dropdown menu is very uselful. Tend to use that a lot more.

    Cons

    Get confused regarding flow

    Review Source: Capterra

    Response: Datascan, Datascan

    July 2017

    We're so glad you joined the Datascan family! It's been a pleasure working with you and we hope to help support your pharmacy for many years to come!

  • ENRIQUE from Arturo R Logrono, MD PA

    Number of employees: 11-50 employees

    July 2017

    Customer Service is the best of "ALL" customer service that I have used.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    ability to process patients medications.

    Pros

    ease of use.

    Cons

    Sig coding , takes a long time to remember them, other softwares just start typing and give you options to finish the doctor's instructions . Lack of financial reporting, I would like the ability to make reporting most profitable medications, medications that are not moving, monthly, quarterly and yearly profit reports.

    Review Source: Capterra

    Response: Datascan, Datascan

    July 2017

    The system does have quite a few financial based reports in the system. Some profit tracking is done under drug reporting. Please contact our support team and they can walk you through this.

  • Nancy from ASP Cares

    Number of employees: 2-10 employees

    July 2017

    its the main software we use at the pharmacy

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    still learning it, I can fill my prescriptions and bill insurance

    Pros

    The icons are easy to read, you can click on them and find you patients easily. customer support is readily available and very helpful.

    Cons

    you have to back out of the patient if you are not in the correct screen, you can look at the profile but you can not fill from the profile if you are not in the fill screen.

    Review Source: Capterra

    Response: Datascan, Datascan

    July 2017

    Nancy please calll our offices and setup more Training. You can absolutely fill from the profile in a number of different ways.

  • JEFF from BETHPAGE PHARMACY

    Number of employees: 2-10 employees

    June 2017

    I HAVE BEEN WITH DATASCAN FOR OVER 20 YEARS, I THINK THEY ARE THE BEST SOFTWARE PROVIDER IN USA!!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    GREAT VALUE UPTO DATE OPERATING SYSTEM

    Pros

    CUSTOMER SERVICE IN SECOND TO NONE!! GREAT PROGRESSIVE PROGRAMS, UP TO DATE SERVICES FOR PATIENTS, MTM, PROCESSING E-VOUCHERS

    Cons

    TOO MANY OPERATING SYSTEMS IN SERVICE. MANY SYSTEMS IN THE FIELD ARE NOT UPDATED SO THAT EVERY CUSTOMER IS USING THE SAME PROGRAM

    Review Source: Capterra
  • aaron from LUNA PARK PHARMACY INC

    Number of employees: 2-10 employees

    June 2017

    WONDERFUL CUSTOMER SERVICE

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    QUICK, EFFICIENT, PROFESSIONAL CUSTOMER SERVICE

    Pros

    USER FRIENDLY PROCEDURES WITH MANY EASY AND QUICK SHORT CUTS WHICH SPEED UP TYPING TIME. IF ANY QUESTIONS COME UP THEY ARE DEALT WITH VERY VERY QUICKLY, PROFESSIONALLY, AND CAURTEOUSLY.

    Review Source: Capterra
  • JASON from STAYWELL RX INC

    June 2017

    SIMPLE TO USE, LOW MONTHLY FEES, AND LOW UP FRONT COST. GREAT CUSTOMER SUPPORT AS WELL

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    VERY EASY TO LEARN AND IF I HAVE ANY QUESTIONS LOGAN AND THE CREW ARE THERE WITH THE ANSWER. MY UP FRONT COST AND MONTHLY FEES WERE MUCH LOWER THAN THE BIG NAME SOFTWARE VENDORS AND WINPHARM HAS BASICALLY THE SAME FEATURES FOR 1/2 THE COST OR LESS. USING DATASCAN WAS A NO BRAINER FOR US. THEY GOT US UP AND RUNNING AS A NEW PHARMACY AND WE PLAN TO STAY WITH THEM AS WE EXPAND.

    Cons

    THERE IS NOTHING THAT I ABSOLUTELY DO NOT LIKE ABOUT THE SOFTWARE. HOWEVER THERE ARE ALWAYS THINGS THAT WOULD SUIT SOME OF US A LITTLE BETTER. WE ARE A SPECIALTY PHARMACY AND DISPENSE A HIGH VOLUME OF NARCOTICS. IT WOULD BE A TIME SAVER IF WINPHARM WAS ABLE TO SEAMLESSLY CHECK OUR STATES PDMP WHILE FILLING NARCOTICS.

    Review Source: Capterra

    Response: Datascan, Datascan

    June 2017

    We absolutely agree about a link to state PMP's --but the limitation comes from the states systems. Until they allow us to synchronize we are limited --but we look forward to that opportunity as well.

  • GAVRIEL from CATALPA CHEMISTS

    June 2017

    AMAZING SUPPORT STAFF

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    THE CREW THERE IS AMAZING, HELP US ASAP, NEVER GET A NO, THEY ALWAYS HAVE A SOLUTION FOR OUR PROBLEMS

    Review Source: Capterra
  • darrell from trinity medical associates

    June 2017

    Customer for ten years.... very pleased with the software and impressed with with support personnel

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    ease of training some one new as to have everyone on the same page. The ability to track refills, insurance payments and inventory

    Cons

    there seems to be more pop up screens with warnings than there used to be which takes focus off the script and slows the whole process down

    Review Source: Capterra

    Response: Datascan, Datascan

    June 2017

    Please call our offices to go over the 'pop up's'. Many are options, pre-edits, to protect you, but can be turned on/off in the "My Store Options" page. Thank you for the kind words.

  • Arlen from Warbasse pharmacy

    June 2017

    Awesome, easy, and great to work with.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Ease of use and great support.
    The system is very user friendly and any problem encountered the team takes care of right away.

    Review Source: Capterra
  • Sarah from Vanco Pharmacy

    June 2017

    Best system on the market!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    This software system helped streamline our day to day workflow, accomplish more in less time, and made it easy to run out business effectively.

    Pros

    Easy to use and learn, excellent customer support and service, tons of features, always get quick answers from the support technicians

    Review Source: Capterra
  • TINA from Kings Park Pharmacy

    February 2017

    DATASCAN REVIEW

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I DEAL WITH DATASCAN WHEN WE HAVE COMPUTER ISSUES. I FIND THE PEOPLE KNOWLEDGABLE AND HELPFUL. VERY PLEASANT AND POLITE AND OFFER SUGGESTIONS . THEY KNOW ALOT ABOUT COMPUTERS AND THE PHARMACY PROGRAM

    Pros

    the ease of the keys and how to ring sales and maintain sales inventory and product sold.

    Cons

    The credit card takes too long to process on 1 register and the receipt is very slow in printing. Also, to be able to shut receipt off at any given time, and to add gift receipt.

    Review Source: Capterra
  • james from VANCO PHARMACY AND SURGICAL

    Number of employees: 11-50 employees

    February 2017

    Vanco Pharmacy

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The datascan p.o.s. is excellent in all aspects front end and pharmacy!!!! They run frequent updates and the support is always there even after hours.

    Review Source: Capterra
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