Winpharm Software


 

Winpharm from Datascan is a pharmacy management solution for independent retail pharmacies, hospital pharmacies, outpatient pharmacies, doctors, dispensaries and long-term care management businesses. It helps users manage the needs of facilities on a daily basis.

Winpharm provides automatic refill processing, medication therapy management, coupon management, document management and communication via text, email, app and interactive voice response (IVR).The solution comes with an automated scheduler, which automates task to-do lists for daily duties and follow-ups.

Winpharm provides options to customize the workflow of processes, such as the use of intake stations, data entry, evaluating verification needs and more.

Winpharm features a full built-in verification module that helps users synchronize customers with POS solution, scan and store hard copies of documents, find and add new drugs. It provides a national doctor database, online refills and single and multi-user system support. Other features include electronic RX inventory update, document management and compound drug module.

 

Winpharm - Company overview
 
  • Winpharm - Company overview
    Company overview
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 2000, Windows 8

105 Reviews of Winpharm

Showing 1-20 of 105

 

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Brian from Buena Vista Family Pharmacy
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

Great service from smaller company

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
Value
Support
Pros

Ease of use, frequent updates, very affordable compared to the competition. On site training and installation included in cost. Problems usually fixed within minutes of calling. Windows based, so keeps hardware costs down. Highly recommended!

Cons

Somewhat buggy, but most issues solved quickly. Doesn't play well with Windows 10. Some service technicians are better than others - often quality of service depends on who answers the phone

Review Source: Capterra

  Response: Datascan, Datascan

Date: July 2017

July 2017

 

Brian --- we are unaware of any issues with windows 10 what so ever. We have hundreds of systems out there working very well --so if your experiencing problems, please contact Brian in our offices and go over them. The system should not be 'buggy' at all unless it has to do with custom program changes that are being beta tested in a live environment.

 

gineta from Americare Pharmaceutical Svcs
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2017

July 2017

Would like some more windows.

Ease-of-use

Functionality

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Value for Money

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Pros

It's simple to use and straightforward. It is geared towards pharmacist unlike other products that also have nursing department options incorporated which make them bulky. Getting in touch with the helpdesk is super easy. Much appreciated.

Cons

Not enough windows. Would like to be able to work on more than one patient at a time. Would also like additional report options.

Review Source: Capterra

  Response: Datascan, Datascan

Date: July 2017

July 2017

 

Gineta, you are able to work on multiple patients at one time. Please call into support so we can show you the way to do this. We also have tons of report options available-- each of which has filterable options to help customize the report. If you're looking for something more specific please reach out to support and we can assist you.

 

Alice from PSQUARED MEDICALS, INC TKS PHARMACY
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

AWESOME

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Usability
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Quality
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Value
Support

EASY TO USE AND TRAIN WITH. THE PHARMACY OPERATION COULD MANAGED BY JUST ONE EMPLOYEE.

Pros

EASE OF USE AND SIMPLICITY- ABLE TO PULL PATIENT'S INSURANCE INFORMATION FROM ONLINE. GREAT TECHNICAL SUPPORT AT ANYTIME. EASY TO TRAIN NEW EMPLOYEES WITHOUT HASSLE

Cons

WINPHARM ICON DISAPPEARING FROM THE DESK TOP OR NOT WORKING AT TIMES. OVERALL I AM SATISFIED WITH THE SERVICE I'M GETTING AT THE MOMENT.

Review Source: Capterra

  Response: Datascan, Datascan

Date: July 2017

July 2017

 

The icon disappearing is a connectivity issue related to your network and Windows. We can offer some troubleshooting options that can help eliminate this problem from happening. Please call into support anytime and we will be more than happy to assist!

 

sangita from Sunlife Pharmacy

July 2017

July 2017

Nice people who are ready to help. Don't have to wait long to get someone on the phone

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
Value for Money
Value
Support
Pros

Easy menu setup and easy to follow. Right click menus are helpful. Helpdesk extremely efficient. Dropdown menu is very uselful. Tend to use that a lot more.

Cons

Get confused regarding flow

Review Source: Capterra

  Response: Datascan, Datascan

Date: July 2017

July 2017

 

We're so glad you joined the Datascan family! It's been a pleasure working with you and we hope to help support your pharmacy for many years to come!

 

ENRIQUE from Arturo R Logrono, MD PA
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

Customer Service is the best of "ALL" customer service that I have used.

Ease-of-use

Functionality

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Value for Money

Ease-of-use
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ability to process patients medications.

Pros

ease of use.

Cons

Sig coding , takes a long time to remember them, other softwares just start typing and give you options to finish the doctor's instructions . Lack of financial reporting, I would like the ability to make reporting most profitable medications, medications that are not moving, monthly, quarterly and yearly profit reports.

Review Source: Capterra

  Response: Datascan, Datascan

Date: July 2017

July 2017

 

The system does have quite a few financial based reports in the system. Some profit tracking is done under drug reporting. Please contact our support team and they can walk you through this.

 

Nancy from ASP Cares
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

its the main software we use at the pharmacy

Ease-of-use

Functionality

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Value for Money

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still learning it, I can fill my prescriptions and bill insurance

Pros

The icons are easy to read, you can click on them and find you patients easily. customer support is readily available and very helpful.

Cons

you have to back out of the patient if you are not in the correct screen, you can look at the profile but you can not fill from the profile if you are not in the fill screen.

Review Source: Capterra

  Response: Datascan, Datascan

Date: July 2017

July 2017

 

Nancy please calll our offices and setup more
Training. You can absolutely fill from the profile in a number of different ways.

 

JEFF from BETHPAGE PHARMACY
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

I HAVE BEEN WITH DATASCAN FOR OVER 20 YEARS, I THINK THEY ARE THE BEST SOFTWARE PROVIDER IN USA!!

Ease-of-use

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Value for Money

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GREAT VALUE UPTO DATE OPERATING SYSTEM

Pros

CUSTOMER SERVICE IN SECOND TO NONE!! GREAT PROGRESSIVE PROGRAMS, UP TO DATE SERVICES FOR PATIENTS, MTM, PROCESSING E-VOUCHERS

Cons

TOO MANY OPERATING SYSTEMS IN SERVICE. MANY SYSTEMS IN THE FIELD ARE NOT UPDATED SO THAT EVERY CUSTOMER IS USING THE SAME PROGRAM

Review Source: Capterra
 

aaron from LUNA PARK PHARMACY INC
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

WONDERFUL CUSTOMER SERVICE

Ease-of-use

Functionality

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Value for Money

Ease-of-use
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QUICK, EFFICIENT, PROFESSIONAL CUSTOMER SERVICE

Pros

USER FRIENDLY PROCEDURES WITH MANY EASY AND QUICK SHORT CUTS WHICH SPEED UP TYPING TIME. IF ANY QUESTIONS COME UP THEY ARE DEALT WITH VERY VERY QUICKLY, PROFESSIONALLY, AND CAURTEOUSLY.

Review Source: Capterra
 

JASON from STAYWELL RX INC

June 2017

June 2017

SIMPLE TO USE, LOW MONTHLY FEES, AND LOW UP FRONT COST. GREAT CUSTOMER SUPPORT AS WELL

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Value for Money
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Pros

VERY EASY TO LEARN AND IF I HAVE ANY QUESTIONS LOGAN AND THE CREW ARE THERE WITH THE ANSWER. MY UP FRONT COST AND MONTHLY FEES WERE MUCH LOWER THAN THE BIG NAME SOFTWARE VENDORS AND WINPHARM HAS BASICALLY THE SAME FEATURES FOR 1/2 THE COST OR LESS. USING DATASCAN WAS A NO BRAINER FOR US. THEY GOT US UP AND RUNNING AS A NEW PHARMACY AND WE PLAN TO STAY WITH THEM AS WE EXPAND.

Cons

THERE IS NOTHING THAT I ABSOLUTELY DO NOT LIKE ABOUT THE SOFTWARE. HOWEVER THERE ARE ALWAYS THINGS THAT WOULD SUIT SOME OF US A LITTLE BETTER. WE ARE A SPECIALTY PHARMACY AND DISPENSE A HIGH VOLUME OF NARCOTICS. IT WOULD BE A TIME SAVER IF WINPHARM WAS ABLE TO SEAMLESSLY CHECK OUR STATES PDMP WHILE FILLING NARCOTICS.

Review Source: Capterra

  Response: Datascan, Datascan

Date: June 2017

June 2017

 

We absolutely agree about a link to state PMP's --but the limitation comes from the states systems. Until they allow us to synchronize we are limited --but we look forward to that opportunity as well.

 

Alice from J & B Home Services

June 2017

June 2017

AMAZING SUPPORT STAFF

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
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Pros

THE CREW THERE IS AMAZING, HELP US ASAP, NEVER GET A NO, THEY ALWAYS HAVE A SOLUTION FOR OUR PROBLEMS

Review Source: Capterra
 

darrell from trinity medical associates

June 2017

June 2017

Customer for ten years.... very pleased with the software and impressed with with support personnel

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

ease of training some one new as to have everyone on the same page. The ability to track refills, insurance payments and inventory

Cons

there seems to be more pop up screens with warnings than there used to be which takes focus off the script and slows the whole process down

Review Source: Capterra

  Response: Datascan, Datascan

Date: June 2017

June 2017

 

Please call our offices to go over the 'pop up's'. Many are options, pre-edits, to protect you, but can be turned on/off in the "My Store Options" page. Thank you for the kind words.

 

Cindy from Appliance Repair Services

June 2017

June 2017

Awesome, easy, and great to work with.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
Value for Money
Value
Support
Pros

Ease of use and great support.
The system is very user friendly and any problem encountered the team takes care of right away.

Review Source: Capterra
 

Sarah from Vanco Pharmacy

June 2017

June 2017

Best system on the market!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Functionality
Product Quality
Quality
Value for Money
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This software system helped streamline our day to day workflow, accomplish more in less time, and made it easy to run out business effectively.

Pros

Easy to use and learn, excellent customer support and service, tons of features, always get quick answers from the support technicians

Review Source: Capterra
 

TINA from Kings Park Pharmacy

February 2017

February 2017

DATASCAN REVIEW

Ease-of-use

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Value for Money

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Quality
Value for Money
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Support

I DEAL WITH DATASCAN WHEN WE HAVE COMPUTER ISSUES. I FIND THE PEOPLE KNOWLEDGABLE AND HELPFUL. VERY PLEASANT AND POLITE AND OFFER SUGGESTIONS . THEY KNOW ALOT ABOUT COMPUTERS AND THE PHARMACY PROGRAM

Pros

the ease of the keys and how to ring sales and maintain sales inventory and product sold.

Cons

The credit card takes too long to process on 1 register and the receipt is very slow in printing. Also, to be able to shut receipt off at any given time, and to add gift receipt.

Review Source: Capterra
 

james from VANCO PHARMACY AND SURGICAL
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Vanco Pharmacy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Functionality
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Quality
Value for Money
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Support

The datascan p.o.s. is excellent in all aspects front end and pharmacy!!!! They run frequent updates and the support is always there even after hours.

Review Source: Capterra
 

Sarah from Vanco Pharmacy

February 2017

February 2017

Excellent product, easy to use, great support!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Support

Winpharm was easy to learn and use. The support staff at Datascan is always friendly and helpful and we love working with them.

Review Source: Capterra
 

Orlando from Tidwell Rx LLC

March 2016

March 2016

GREAT SOFTWARE

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Any issues, which is not often, Artie is the man you want to talk, great tech, great service, always gets the job done

Review Source: Capterra
 

B from Physician Choice Pharmacy

March 2016

March 2016

Overall a good product and superior to others I have used in the past

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Customer Service- highly knowledgeable and able to fix problems quickly. There are a few options I would like added. That is also an area I feel is good- they are responsive to suggestions. I have actually seen some added in the short time we have been working with them.

Review Source: Capterra
 

CAROL from DERMER PHARMACY

March 2016

March 2016

EASY TO USE AND EASY TO LEARN

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
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Support

I DIDNT KNOW ANYTHING ABOUT DATASCAN WHEN I STARTED WORKING HERE 3 YEARS AGO. I FOUND THE SYSTEM VERY EASY TO LEARN AND THE SUPPORT DESK AT DATASCAN, ESP. ARTIE, VERY EAGER TO HELP ME WITH ANY PROBLEMS I ENCOUNTERED.

Review Source: Capterra
 

Charlie from Deerborn RX

March 2016

March 2016

Great Company

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Always willing to help, they try their hardest to help you, especially Arty

Review Source: Capterra