Starmount Customer Engagement Suite software


1 reviews(3.0/5)
1 reviews(3.0/5)

Starmount Customer Engagement Suite is an integrated retail solution that includes applications for point of sale (POS), inventory management and customer management. This software is geared toward engaging customers through the use of mobile devices. It is available either as a cloud-based system or on-premise.

Starmount Customer Engagement Suite allows users to track customer information and shopping history, and it offers real-time information on products, including product reviews and availability.

Customers can start and finish shopping in any channel. This software lets users equip employees with mobile devices, from which employees can see customer history.

Users can track inventory across multiple stores and generate inventory reports. Starmount Customer Engagement Suite also includes employee management tools, such as a time clock, and it allows managers to award sales commissions if applicable.

This product is geared to larger businesses with multiple retail locations. Pricing is offered on both a license or per location basis. Starmount Customer Engagement Suite’s on-premise deployment is platform-agnostic, and it has apps for Android and iOS.

Supported Operating System(s):
Windows 7 , Windows Vista , Windows XP , Mac OS , Linux , Unix , Web browser (OS agnostic) , Windows 2000 , Windows 8

1 Reviews of Starmount Customer Engagement Suite

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  • Garret from National Remember Our Troops Campaign

    Specialty: Other specialty retailer

    Number of employees: 1 employee

    April 2018

    Not a good choice for small non-profits

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Not non-profit friendly

    Pros

    I can see where this product would be very useful for retail operations. Features are just not compatible with tracking donors and volunteer groups

    Cons

    Hard to change and relable fields to customize it for an operation that is outside their core industry which appears to be retail

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
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