KiteDesk is a cloud-based sales automation and prospecting solution designed for B2B sales teams of all sizes. Features include a dashboard that displays the current day’s leads, tasks, opportunities and schedule.
The solution provides sales leads from various sources and removes duplicate leads that are already present in the users' customer relationship management (CRM) system. Sales representatives receive contextual information related to their leads to assist with the sales process.
KiteDesk offers features such as activity tracking, lead capture, lead distribution, lead nurturing, lead segmentation, prospecting tools and source tracking. Sales representatives can develop custom action lists to help them organize their opportunities. Actions taken using those lists are automatically logged into the CRM so that sales staff don’t have to update information separately.
KiteDesk may be purchased on a monthly subscription basis. Support is offered through an online help desk.
Michael from Mrmaynes@gmail.com
This is a powerful leads generator. I love the way it integrates with LinkedIn and allows immediate insight to that contacts work email address.
Nina from Service Express
Employees number: 201-500 employees
I use it to prospect leads on LinkedIn. Most of the time I am able to find prospects at ease. Sometimes the data is incorrect.
Ease of prospecting
Frequently missing data
I'd say don't do big upgrades when you first get customers and completely change your interface. It limits being able to interact with the product
Joel from Network telecom solutions
I would high recommend kite desk but does have a lack of functionality simple task can be rather difficult when the first version released i thought it was the best tool a shame the update killed the functionality.
Paige from Gateway analytical
Kitedesk is a great way to get new data as well as fill in gaps you might have in your CRM. I especially like the Chrome plug in for when I am on LinkedIn or reading a news article
Michael from Stratifyd
Employees number: 11-50 employees
It is difficult to manage the myriad responsibilities involved in getting an outbound sales campaign started. From who, to what titles, to what messaging, to what next - there is a seemingly endless set of decisions. With KiteDesk, we were able to quickly and easily identify the right roles in the right organizations in the right market sectors on day 1. In fact, we went from 0 to 740 outbound mailings the first day using KiteDesk and have been rolling on continuously since then. If fast, easy and effective is your goal - KiteDesk can help you get there...FAST.
Easy to use interface that allows you to quickly and easily identify roles, companies and industries that fit your marketing strategy. The ability to get those identified contacts into a mailing list format and upload them into SalesForce without some crazy process is awesome. I don't have time to fuss around and KiteDesk lets me get from login to mail campaign quickly and easily.
These aren't cons so much as small opportunities. Tell me what source my prospects are coming from and also let me automatically return bad leads in bulk. That's all folks - everything else is great.
Do not hesitate to get KiteDesk. We considered Oracle and SalesForce products before looking at KiteDesk and I can tell you without hesitation that bang for the buck with KiteDesk is way more than anything we could possibly have gotten with the others.
Margaret from RareAgent
OMG the best product ever. We do 1,000's of prospect programs, and by far the best prospecting tool to find the correct data. Great data in - Great Results out..
Tim from The TAS Group
Employees number: 51-200 employees
A great tool for saving time when researching for prospects. When you are on a webpage there are colored Kites next to each prospect name and company. You can easily identify if this person/account is already in you Salesforce. If the prospect is already in Salesforce as a lead or contact you can click on the kite and open the record. It pulls all your information from Salesforce for a great fast user interface. I was the first at my organization to use the tool and now the rest of my team use KiteDesk. No more half filled out lead/contacts records!
Great Value and accurate information.
Tim from TVPPA
I tried the demo before purchasing and what I found was this: KiteDesk quickly became an essential tool in my arsenal. It was easy to use and, while I may not use it to the full extent of its capabilities, I use it daily. For me, it's a great tool for scrubbing new contact websites for the particular staff members I'm looking for -- I don't want to waste my time nor the time of those I'm needing to communicate with. I don't need all of the staff listed...just certain ones and I'm able to use search criteria to do so. I'm a one-man-show so I really don't have many in-office contacts to develop the "warm" introductions. I see this as a great component, as well, but I've not yet delved into that aspect. For me, I like the simplicity of use and found I was quickly integrating it into my daily processes. I'm also using Salesforce and this integrates very nicely -- allowing me to bring in new people as leads or contacts, along with their company information (that, I'll add, includes some other valuable tidbits of information) very easily. One last thing...KiteDesk staff enjoy their company and it shows. While my contact with them has been limited, you can tell they value what they are providing and enjoy where they work!
Anthon from InsideSales.com
The Kitedesk Extension is wonderful for making it easy to keep info up to date in Salesforce. Its critical when prospecting to see who in my network can make introductions into contacts/accounts.
Jenny from HireVue
Of all the technologies we've added to support our LeadGen team, KiteDesk by far has made the most impact! As we search LinkedIn for our ideal prospects, KiteDesk makes it easy to quickly add them to our CRM with 2-3 clicks of a button. No more manual entry or junk data being uploaded by solutions like data.com. 100% better! While other solutions exist out there, KiteDesk has highly accurate direct dials and emails. Others tend to have general main corporate office numbers. I also like that KiteDesk is continually tapping their install base to evolve their products features and functionality. I've recommended KiteDesk to industry peers and have even jumped into a webex to show them how it works! Our entire team would be lost without it.
Lori from Bright House Networks
KiteDesk is a great tool because the database provides multiple contacts within an organization and the data is very accurate. I really like being able to leverage the relationships of my colleagues and receive introductions to those they know well which helps to establish new appointments. The product has helped us increase new lead/appointment generation