OnContact CRM 7 is a customer relationship management solution for mid-market organizations. OnContact has focused on the mid-market for over 10 years. Its latest release offers a comprehensive CRM solution for multiple industries, including technology, healthcare, financial and manufacturing. OnContact CRM 7 has a unique central tab-generated screen that drives productivity by allowing users to navigate through vital information from a single screen.
OnContact CRM 7 has capabilities in sales management, campaign management, multi-channel marketing, issue tracking and escalation, among others. OnContact CRM 7 also includes the Customizer tool which allows users to adjust screens, workflow and business rules to accurately reflect the way each individual organization operates. For example, a marketing professional can adjust how information is organized on his/her page, changing toolbars, buttons, and fields easily with the drag-and-drop interface. This highly customizable platform makes OnContact CRM 7 appeal to organizations in multiple industries with specialized needs and workflows.
OnContact CRM 7 is a 100% web-based solution that can be deployed both on-premise or hosted. Organizations can migrate from one deployment method to the other, and OnContact offers a credit for organizations who decide to switch to the on-premise solution. OnContact CRM 7 is built on the latest Microsoft Silverlight platform and integrates easily with the Microsoft Windows 7 OS. It also works with industry-standard solutions, such as Microsoft SQL Server.
Melinda from MiMis cloth diapers
Simple to use, very easy to keep track of clients.
Difficult to say, I procrastinate with populating my client info, thus it would be nice to get reminders
If you don't understand how to use the product, speak with customer service to understand it better and get its full benefit.
Jim from steel industry
Easy to use and quick to learn. The customer support and free training seminars are offered frequently and a plus.
Justin from Electrical/Electronic Manufacturing
Very slow and tedious and slow. We used because of of the ERP system we use, but I would not recommend this to anyone. Some good features but it is more confusing than it is helpful.