OnContact CRM 7 is a customer relationship management solution for mid-market organizations. OnContact has focused on the mid-market for over 10 years. Its latest release offers a comprehensive CRM solution for multiple industries, including technology, healthcare, financial and manufacturing. OnContact CRM 7 has a unique central tab-generated screen that drives productivity by allowing users to navigate through vital information from a single screen.
OnContact CRM 7 has capabilities in sales management, campaign management, multi-channel marketing, issue tracking and escalation, among others. OnContact CRM 7 also includes the Customizer tool which allows users to adjust screens, workflow and business rules to accurately reflect the way each individual organization operates. For example, a marketing professional can adjust how information is organized on his/her page, changing toolbars, buttons, and fields easily with the drag-and-drop interface. This highly customizable platform makes OnContact CRM 7 appeal to organizations in multiple industries with specialized needs and workflows.
OnContact CRM 7 is a 100% web-based solution that can be deployed both on-premise or hosted. Organizations can migrate from one deployment method to the other, and OnContact offers a credit for organizations who decide to switch to the on-premise solution. OnContact CRM 7 is built on the latest Microsoft Silverlight platform and integrates easily with the Microsoft Windows 7 OS. It also works with industry-standard solutions, such as Microsoft SQL Server.