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MediTouch EHR Electronic Health Record Software
 | 11 Reviews (4.5/5) |
MediTouch EHR™ is a complete electronic health record (EHR) that was designed to be both web-based and offer a touchscreen user interface. As a result, the product is highly differentiated and easy-to-use. The core EHR offers functionality for charting, problem lists, medication management, electronic prescribing, allergy checks, order management, lab tests and document management, among other capabilities. The system can also be configured to meet a provider’s personal charting preferences and custom forms can be implemented to work with MediTouch’s touchscreen technology. MediTouch EHR can be deployed standalone or in conjunction with HealthFusion’s practice management system. The complete system is certified by an ONC-ATCB to meet the meaningful use criteria for ARRA stimulus funds.
When HealthFusion set about designing its own EHR, the company decided to focus on designing a system that was revolutionary in its simplicity. Because the system is entirely web-based and hosted by HealthFusion, customers do not need to install or maintain any software on-premise. Users simply log in and access the system through a web browser on any Windows or Apple computer. Fans of Apple iPads will be especially attracted to the system as it was designed with this popular new device in mind.
HealthFusion prices the MediTouch EHR on a pay-per-provider, monthly subscription. The monthly subscription fees include all customer support and training services. All support is provided domestically by full-time HealthFusion employees.
11 Reviews of MediTouch EHR Electronic Health Record Software
Overall rating
After an unsuccessful implementation with a different software vendor, my doctor was introduced to MediTouch through his specialty society. To be quite honest, I was not excited at all about learning another system, but demoed the product and was pleasantly surprised at the ease of use and touch screen features that were offered. We are currently in the implementation phase and will begin using the system in two weeks. We have experienced excellent customer service through the entire process, and are looking forward to our "live" date!
Overall rating
I own Ideal Billing Service, LLC and provide medical billing services to different types of medical providers. MediTouch is my first experience with an EHR system but it has been very user-friendly, easy-to-learn and my clients are very pleased with it. The implementation of the software was simple and quick. The training provided and training material available make learning this system very easy.
MediTouch EHR has very innovative technology and is a well-built system and allows users to very simply navigate through the software. I was impressed at how the patient documentation was quick and efficient. I would recommend the MediTouch EHR software to anyone looking for a system you will be confident and satisfied with.
MediTouch EHR has very innovative technology and is a well-built system and allows users to very simply navigate through the software. I was impressed at how the patient documentation was quick and efficient. I would recommend the MediTouch EHR software to anyone looking for a system you will be confident and satisfied with.
Overall rating
I work for a recently opened pediatrics office. The pediatrician I work for shopped around for an EHR software system before choosing HealthFusion. I have had a great experience with learning to use MediTouch. It is very easy to navigate, and I learn something new every day.
Roy, our customer service representative, has been a great resource when I've had questions or trouble figuring something out on my own. We have recommended this software to other health offices. Thank you for the great experience.
Roy, our customer service representative, has been a great resource when I've had questions or trouble figuring something out on my own. We have recommended this software to other health offices. Thank you for the great experience.
Overall rating
We used to use Amazing Charts as our EHR system. The difference between that system and HealthFusion is night and day! The ease of use, simplicity, and speed are amazing. It is very useful to have a web-based system. We used to have to worry about maintaining servers and performing regular back-ups, and other unnecessary chores that are now all taken care of in the cloud. We know that our data is safe and secure, as well as HIPAA compliant.
It's also great to be able to log in any time and anywhere with an Internet connection. Whether you're logging on from a desktop, laptop, iPad, or even your iPhone, it just works.
The implementation process went smoothly, and someone was always available to help us if we had any questions or concerns. HealthFusion offers tutorials and webinars to help you learn how to use MediTouch, although we didn't even find these tools necessary. The software was just that easy to figure out. However, It's good to know that the training materials are there if you need them.
Customer service for this product is what keeps them going, I believe. They always have someone available on the phone, and now they even offer an online chat option if you have a quick question.
We just have one suggestion for improvement. We would like more warning ahead for when updates and changes will be made, and how these will affect the way we currently do things.
It's also great to be able to log in any time and anywhere with an Internet connection. Whether you're logging on from a desktop, laptop, iPad, or even your iPhone, it just works.
The implementation process went smoothly, and someone was always available to help us if we had any questions or concerns. HealthFusion offers tutorials and webinars to help you learn how to use MediTouch, although we didn't even find these tools necessary. The software was just that easy to figure out. However, It's good to know that the training materials are there if you need them.
Customer service for this product is what keeps them going, I believe. They always have someone available on the phone, and now they even offer an online chat option if you have a quick question.
We just have one suggestion for improvement. We would like more warning ahead for when updates and changes will be made, and how these will affect the way we currently do things.
Overall rating
The Meditouch EHR system has certainly streamlined dictation and is well accepted in the hospital and surgery settings. Although we are not paperless, we are progressing towards this direction.
As no true EHR exists for a general surgeon, I have been able to tweak this program very easily and adapt this to any surgical practice. I hope this customization can be shared with other surgeons who are considering EHR.
Customer support and service to the customer are top priorities at MediTouch (HealthFusion), and I have never been disappointed by their response. They will work with you to resolve issues and expedite your return to normal function within your practice.
In consideration of any EHR Format, the ease of use is defined by the assistance that it may bring to the clinic setting. The limiting factor seems to be the rate of data delivery. While this may not be a problem in the larger populated cities, rural areas may need to look at a faster upload/download to improve this, which may come at an added expense.
As no true EHR exists for a general surgeon, I have been able to tweak this program very easily and adapt this to any surgical practice. I hope this customization can be shared with other surgeons who are considering EHR.
Customer support and service to the customer are top priorities at MediTouch (HealthFusion), and I have never been disappointed by their response. They will work with you to resolve issues and expedite your return to normal function within your practice.
In consideration of any EHR Format, the ease of use is defined by the assistance that it may bring to the clinic setting. The limiting factor seems to be the rate of data delivery. While this may not be a problem in the larger populated cities, rural areas may need to look at a faster upload/download to improve this, which may come at an added expense.
Overall rating
As the owner of Professional Medical Billing Solutions, I provide medical billing services primarily for Family Practice and Internal Medicine practices. I have been using HealthFusion for over 2 years. The practice management software is the most comprehensive billing software I have used to date. You can track a claim from start to finish. My one physician says, "This is like tracking your package with UPS." I love ERA's!
The practices that have made the transition to MediTouch EHR said they would never go back to paper charts! They love the ease of customization and utilizing Grand Central. The nursing staff can't imagine not having e-Prescribing.
Customer support is second to none! Their goal is to resolve your issue, and I am never treated rudely.
The practices that have made the transition to MediTouch EHR said they would never go back to paper charts! They love the ease of customization and utilizing Grand Central. The nursing staff can't imagine not having e-Prescribing.
Customer support is second to none! Their goal is to resolve your issue, and I am never treated rudely.
Overall rating
I practice wound care and hypobaric medicine. Our practice has been using Meditouch EHR for about 7 months. I have 2 other physicians using it plus a nurse practitioner. We have really enjoyed the flexibility of the program. Particularly we have enjoyed our ability to make changes on the fly and to be able to save and record those changes.
Implementation went really well...we went through a webinar presentation on what to do and how to do it and they demonstrated it to us all. We all brought it up on our own individual devices and worked on it for an hour and then we came back together with a webinar again and answered questions that we had as a result of our practical exercises. Even today if someone has a question, we can get it answered very, very quickly.
It is a full service electronic health record and the advantage of MediTouch is once I walk out of the room, I'm done with patient charting. It is all over. I'm doing it on an iPad, it is right there in front of the patient; the patient doesn't feel like I'm not paying attention to them because I'm sitting there talking to them face to face. I'm just hitting a few drop down menus here and there and I never loose eye contact with that patient.
So it's absolutely dynamite it terms of saving time and documenting a superb medical record interaction. Even during my interaction with patients, I can finish up their prescriptions and send them electronically right there on the spot. The SOAP note feature is phenomenal. Over on the left hand side of the screen, I have got S.O.A.P so I can easily switch from Subjective to Objective to Assessment and Plan very very quickly and easily. Again my patient doesn't even notice that I'm doing all of that.
Implementation went really well...we went through a webinar presentation on what to do and how to do it and they demonstrated it to us all. We all brought it up on our own individual devices and worked on it for an hour and then we came back together with a webinar again and answered questions that we had as a result of our practical exercises. Even today if someone has a question, we can get it answered very, very quickly.
It is a full service electronic health record and the advantage of MediTouch is once I walk out of the room, I'm done with patient charting. It is all over. I'm doing it on an iPad, it is right there in front of the patient; the patient doesn't feel like I'm not paying attention to them because I'm sitting there talking to them face to face. I'm just hitting a few drop down menus here and there and I never loose eye contact with that patient.
So it's absolutely dynamite it terms of saving time and documenting a superb medical record interaction. Even during my interaction with patients, I can finish up their prescriptions and send them electronically right there on the spot. The SOAP note feature is phenomenal. Over on the left hand side of the screen, I have got S.O.A.P so I can easily switch from Subjective to Objective to Assessment and Plan very very quickly and easily. Again my patient doesn't even notice that I'm doing all of that.
Overall rating
I am the office manager of a small, single physician, pediatric office. When we were getting ready to open our office in the summer of 2011, we decided to have a demo of the HealthFusion product. It seemed to be a perfect match. We purchased the PM and EHR products and begin training on the system immediately. By the time we saw our first patient in August, we were ready to go. The PM system made those first weeks of opening a new practice easy. Since we have used the product from day one, we did not have the transition to worry about. The ease of use of the product has allowed us to reduce the hours of support staff, saving the practice money. The billing side of the PM is very user friendly and allows the billing dept to quickly process claims and handle rejections and appeals.
Being a pediatric office, we have discovered that we needed some "special" things out of the program. We have contacted customer support and always received wonderful customer service. They take our suggestions and ideas seriously and implement them when they can. A good example was the way the weight was displayed on the encounter. The program would round the weight down to the nearest whole number. As an adult, the extra 14 oz does not have an impact on the meds prescribed. On an infant, 5 pounds is much different than 5 pounds 14oz and does have a huge impact on the course of treatment. When Customer service was contacted about this, they immediately made the change in the software and we were able to see accurate weight the next day.
Being a pediatric office, we have discovered that we needed some "special" things out of the program. We have contacted customer support and always received wonderful customer service. They take our suggestions and ideas seriously and implement them when they can. A good example was the way the weight was displayed on the encounter. The program would round the weight down to the nearest whole number. As an adult, the extra 14 oz does not have an impact on the meds prescribed. On an infant, 5 pounds is much different than 5 pounds 14oz and does have a huge impact on the course of treatment. When Customer service was contacted about this, they immediately made the change in the software and we were able to see accurate weight the next day.
Overall rating
I am an Internal medicine physician. I chose Healthfusion because of the ease of use and functionality. I still like to see options to do free HPI dictations to cover multiple complaints at one time, and I like to see a separate section for procedure documentation. So far, the experience with MediTouch EHR software has been very positive.
Overall rating
I'm the Office Manager for a solo practitioner who practices Integrative Medicine. We looked for an EHR and Practice Management system that would be easy to use and provide all of the features we needed to become Meaningful Users at an affordable price. The costs were minimal since we didn't have to purchase additional computers or need an IT person to set it up.
We've been using HealthFusion software for a little over a year now. Prior to that we were using paper for charts and scheduling. The Practice Management program is pretty straightforward and can be mastered easily. The EHR side, for our purposes, needed to be customized due to the nature of the practice. The Doctor also uses voice recognition software with it, which works well. After gathering information through the program during the first three months of 2010, we qualified as Meaningful Users and received our money.
As with any EHR systems there are going to be glitches, i.e. 5010, new requirements, etc. The most important point is how the matters get resolved. This company responds to the issues and is helpful to solve the problems that may arise.
We've been using HealthFusion software for a little over a year now. Prior to that we were using paper for charts and scheduling. The Practice Management program is pretty straightforward and can be mastered easily. The EHR side, for our purposes, needed to be customized due to the nature of the practice. The Doctor also uses voice recognition software with it, which works well. After gathering information through the program during the first three months of 2010, we qualified as Meaningful Users and received our money.
As with any EHR systems there are going to be glitches, i.e. 5010, new requirements, etc. The most important point is how the matters get resolved. This company responds to the issues and is helpful to solve the problems that may arise.
Overall rating
I have a solo ear, nose, and throat medical practice in suburban Detroit. I have used MediTouch EHR for a year. I had been using paper charts and hand writing my notes. I must admit that it was quite a change to go to an electronic record format, but the switch to HealthFusion was as easy as it could be. It took a few days for everyone to get use to the new system, but now it is fully operational. Customer support is very helpful, but you do need to put in some effort to make it work; however the work has really paid off. I now e-prescribe and no longer need to hand write any notes. I feel I can now see more patients and document more accurately.
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