KeyChart Ophthalmology EHR Software


 

KeyMedical Software offers Electronic Health Records (EHR), practice management, and optical inventory and dispensing software for ophthalmology practices with one to ten providers. KeyMedical supports over 1,000 users in 28 states. They recently received ONC-ACB 2014 certification for version 5.0 of their KeyChart EHR. ONC-ACB certification is required for any provider wanting to receive Medicare and Medicaid Meaningful Use incentives and avoid Medicare payment adjustments. Start with just a basic exam to meet Meaningful Use if you want.

KeyChart EHR has capabilities developed specifically for ophthalmology practices. It is fully customizable but ready to use immediately. KeyChart can recommend eye codes and E&M codes based on documentation taken during an exam. This helps offices reduce the chance of under-coding a patient visit. KeyChart EHR helps physicians speed-up and automate many of their routine clinical tasks such as prescription refills, referral letters, and medical coding. Meanwhile, KeyMed Practice Management Software helps physicians streamline their administrative and clerical office activities including electronic claims submission and insurance verification. KeyOptical helps your optical shop staff track inventory and orders.

Customers can choose either a cloud solution, if they do not want a server in their office, or an on-premise system, if they prefer to have a server in their office. Both systems can be accessed remotely. The system uses the Microsoft SQL database, OLAP, Word, and Excel.

 

KeyChart EHR - All in one with glance items
 
  • KeyChart EHR - All in one with glance items
    All in one with glance items
  • KeyChart EHR - Appointments
    Appointments
  • KeyChart EHR - Retina and Periphery
    Retina and Periphery
  • KeyChart EHR - Retina Drawing
    Retina Drawing
  • KeyChart EHR - Insurance Collections by BCBS and Aging
    Insurance Collections by BCBS and Aging
  • KeyChart EHR - Glaucoma Report
    Glaucoma Report
Supported Operating System(s):
Windows 8, Windows 7

6 Reviews of KeyChart EHR

 

from Greider Eye Associates
Specialty: Ophthalmology
Size of portfolio: 21 to 50 users Portfolio size: 21 to 50 users

Delightfully user-friendly and very straightforward to learn.

Ease-of-use

It's very easy to find patients and see past exams. Sure Scripts loads easily and quickly. Patient information is easy to enter, and it is truly customizable for patient notes and canned speeches.

Functionality

The above points, and the font is amazing for young and aging staff members!

Product Quality

We can't stress enough that it really delivers what it promises.

Customer Support

They offered excellent training and excellent support the few times that we have needed them.

Likes Best

We have been working with management of KeyChart since 1989, back in the days of PRISM Data Systems! They are wonderful reliable people. We have been using KeyMedical software since 2006 and added KeyChart several months ago. The software delivers what it promises. We had a failed installation of another software company for EHR earlier this year when we tried making a change for EHR.

Likes Least

We have no complaints, but will add one for context. That is that we are presently doing paper redundancy at the request of our doctors.

Recommendations

KeyChart delivers what it promises. We have used KeyMedical software remotely hosted and are now using in office servers since we purchased servers for our failed install of another product. Both in office and remotely hosted use of the software are reliable and fast. The interface with the practice management KeyMedical Software is smooth and we have had no problems.

 

from Doctors Eye Institute
Specialty: Ophthalmology
Size of portfolio: 11 to 20 users Portfolio size: 11 to 20 users

great system

Ease-of-use

Point and click is always easy. You can design your own menus for exams.

Functionality

It meets our needs 90% - Nothing is perfect.

Product Quality

The ease of use and ease of designing menus meets our practice's needs.

Customer Support

They are usually readily available for assistance or will find a solution quickly.

Likes Best

The vendor staff is very helpful and will quickly resolve issues.

Likes Least

Some reports are hard to obtain. I have difficulty using Data Mining.

Recommendations

Visit an office with this system and compare to another practice.

 

from Cirino Eye Center
Specialty: Ophthalmology
Size of portfolio: Single user Portfolio size: Single user

KeyMedical EMR

Ease-of-use

it is pretty straightforward and easy to document and add text if necessary.

Functionality

It pretty much does what you would expect it to do.

Product Quality

I think it is fine. Does it have fancy pictures? No, but you don't need that.

Customer Support

The nice thing is if we ever have any questions or problems, they take care of it right away. We've never had a problem.

Likes Best

KeyMed is an ophthalmology specific EMR that has exam templates that are easy to tailor to your specific needs. It flows very nicely through the exam and the screen never looks "too busy". Once you are used to it, the exams are pretty quick and easy to document. I've used them since 2006 and have been very pleased with it.

Likes Least

Sometimes when there is a software update, I don't know what the updates were.

Recommendations

Like any EMR you may be looking at, take a look and see how you like it.

 

from Florida Vision Institute
Specialty: Ophthalmology
Size of portfolio: 51 to 100 users Portfolio size: 51 to 100 users

Best software out there for amazing results!

Ease-of-use

When set up properly, it is almost foolproof. The training provided covers everything from A-Z.

Functionality

Not only does it meet our needs, but it exceeds them due to the ease of use.

Product Quality

Top shelf. The reports section is beyond user-friendly and easy.

Customer Support

When you call, you get service and answers with that one call. It doesn't matter who calls from your practice, you get answers and help every time.

Likes Best

This is the best software that can be changed to your needs. If you need any type of support or modifications, they are there 24/7. The support team and training are the best! This is the most user-friendly software I have ever had the opportunity to use.

Likes Least

The font is rather small and not adjustable. Other than that, it is amazing.

Recommendations

Always get feedback from your front desk, billing, and technical staff before making a decision; they are the ones using it every day.

 

from Gavin Eye Consulting, PLLC
Specialty: Ophthalmology
Size of portfolio: Single user Portfolio size: Single user

4 years of experience with Key Chart.

Ease-of-use

The program can be modified to a specific need. Like any software, when a person is familiar with the software, it becomes easier to use.

Functionality

At times, the program functions slower than I would like.

Product Quality

No problems. The program handles all of my needs and the needs of my support staff.

Customer Support

Very good customer support. A significant plus for the system.

Likes Best

The software is ophthalmology-specific. A smaller vendor seems to give better service and more personal service, when it is needed.

Likes Least

One needs to find a billing vendor that can function with KeyChart. At times, the program functions slower than I would like. This may be a function of the age of my computer system and not the program, though.

Recommendations

What is promised by the sales department for many of the large software companies frequently can not be delivered by the IT department. Ask many questions and get the specifics in writing.

 

from James S. Linder, MD, PC
Specialty: Ophthalmology
Size of portfolio: Single user Portfolio size: Single user

Key Medical Review

Ease-of-use

Moderate amount of clicking but generates a reasonable report.

Functionality

We are a small practice, and this system meets our needs. Not as robust as others but functional and reasonably simple.

Product Quality

Good quality program and good tech/phone support. So far, no updates.

Customer Support

They answer the phone in the US. They will get back to you soon if they can't help you right away.

Likes Best

Billing module is user-friendly.

Likes Least

EMR is not as robust as others. Not so user-friendly with PQRS.

Recommendations

Need to spend time navigating around to see if fits needs.

 
 
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