KeyMedical Software offers Electronic Health Records (EHR), practice management, and optical inventory and dispensing software for ophthalmology practices with one to ten providers. KeyMedical supports over 1,000 users in 28 states. They recently received ONC-ACB 2014 certification for version 5.0 of their KeyChart EHR. ONC-ACB certification is required for any provider wanting to receive Medicare and Medicaid Meaningful Use incentives and avoid Medicare payment adjustments. Start with just a basic exam to meet Meaningful Use if you want.
KeyChart EHR has capabilities developed specifically for ophthalmology practices. It is fully customizable but ready to use immediately. KeyChart can recommend eye codes and E&M codes based on documentation taken during an exam. This helps offices reduce the chance of under-coding a patient visit. KeyChart EHR helps physicians speed-up and automate many of their routine clinical tasks such as prescription refills, referral letters, and medical coding. Meanwhile, KeyMed Practice Management Software helps physicians streamline their administrative and clerical office activities including electronic claims submission and insurance verification. KeyOptical helps your optical shop staff track inventory and orders.
Customers can choose either a cloud solution, if they do not want a server in their office, or an on-premise system, if they prefer to have a server in their office. Both systems can be accessed remotely. The system uses the Microsoft SQL database, OLAP, Word, and Excel.
Lauren from Greider Eye Associates
Portfolio size: 21 to 50 users
It's very easy to find patients and see past exams. Sure Scripts loads easily and quickly. Patient information is easy to enter, and it is truly customizable for patient notes and canned speeches.
The above points, and the font is amazing for young and aging staff members!
We can't stress enough that it really delivers what it promises.
They offered excellent training and excellent support the few times that we have needed them.
We have been working with management of KeyChart since 1989, back in the days of PRISM Data Systems! They are wonderful reliable people. We have been using KeyMedical software since 2006 and added KeyChart several months ago. The software delivers what it promises. We had a failed installation of another software company for EHR earlier this year when we tried making a change for EHR.
We have no complaints, but will add one for context. That is that we are presently doing paper redundancy at the request of our doctors.
KeyChart delivers what it promises. We have used KeyMedical software remotely hosted and are now using in office servers since we purchased servers for our failed install of another product. Both in office and remotely hosted use of the software are reliable and fast. The interface with the practice management KeyMedical Software is smooth and we have had no problems.
Dorothy from Doctors Eye Institute
Portfolio size: 11 to 20 users
Point and click is always easy. You can design your own menus for exams.
It meets our needs 90% - Nothing is perfect.
The ease of use and ease of designing menus meets our practice's needs.
They are usually readily available for assistance or will find a solution quickly.
The vendor staff is very helpful and will quickly resolve issues.
Some reports are hard to obtain. I have difficulty using Data Mining.
Visit an office with this system and compare to another practice.
Anthony from Cirino Eye Center
Portfolio size: Single user
it is pretty straightforward and easy to document and add text if necessary.
It pretty much does what you would expect it to do.
I think it is fine. Does it have fancy pictures? No, but you don't need that.
The nice thing is if we ever have any questions or problems, they take care of it right away. We've never had a problem.
KeyMed is an ophthalmology specific EMR that has exam templates that are easy to tailor to your specific needs. It flows very nicely through the exam and the screen never looks "too busy". Once you are used to it, the exams are pretty quick and easy to document. I've used them since 2006 and have been very pleased with it.
Sometimes when there is a software update, I don't know what the updates were.
Like any EMR you may be looking at, take a look and see how you like it.
Erin from Florida Vision Institute
Portfolio size: 51 to 100 users
When set up properly, it is almost foolproof. The training provided covers everything from A-Z.
Not only does it meet our needs, but it exceeds them due to the ease of use.
Top shelf. The reports section is beyond user-friendly and easy.
When you call, you get service and answers with that one call. It doesn't matter who calls from your practice, you get answers and help every time.
This is the best software that can be changed to your needs. If you need any type of support or modifications, they are there 24/7. The support team and training are the best! This is the most user-friendly software I have ever had the opportunity to use.
The font is rather small and not adjustable. Other than that, it is amazing.
Always get feedback from your front desk, billing, and technical staff before making a decision; they are the ones using it every day.
Todd from Gavin Eye Consulting, PLLC
Portfolio size: Single user
The program can be modified to a specific need. Like any software, when a person is familiar with the software, it becomes easier to use.
At times, the program functions slower than I would like.
No problems. The program handles all of my needs and the needs of my support staff.
Very good customer support. A significant plus for the system.
The software is ophthalmology-specific. A smaller vendor seems to give better service and more personal service, when it is needed.
One needs to find a billing vendor that can function with KeyChart. At times, the program functions slower than I would like. This may be a function of the age of my computer system and not the program, though.
What is promised by the sales department for many of the large software companies frequently can not be delivered by the IT department. Ask many questions and get the specifics in writing.
James from James S. Linder, MD, PC
Portfolio size: Single user
Moderate amount of clicking but generates a reasonable report.
We are a small practice, and this system meets our needs. Not as robust as others but functional and reasonably simple.
Good quality program and good tech/phone support. So far, no updates.
They answer the phone in the US. They will get back to you soon if they can't help you right away.
Billing module is user-friendly.
EMR is not as robust as others. Not so user-friendly with PQRS.
Need to spend time navigating around to see if fits needs.