PrognoCIS by Bizmatics Software


 

Bizmatics, Inc., a leading healthcare solutions company, and the producer of PrognoCIS EMR, is headquartered in Silicon Valley (San Jose, CA). PrognoCIS is a mature and stable platform with cutting-edge technology to ensure ease-of-use for end users. This Cloud-Based EMR and Practice Management software is offered as an integrated package or it can be easily adapted to the Best of Breed approach if that may be preferred. 

PrognoCIS received MU2 Certification with flawless execution and outstanding grades. Their users are in compliance of all measures for HiTEC now known as Meaningful Use Stage 2 (MU2). An easy to follow dashboard highlights the required documentation making steps along the way.

PrognoCIS is a scalable software program suiting the needs from the solo practitioner to large multi-specialty clinics. The capability to easily create templates and self-served customized workflow are just some of the reasons that many medical practices have selected PrognoCIS. 

Mobile computing is made easy with the PrognoCIS App which can securely place access to patient records into the palm of the provider. The benefits of mobile computing are being experienced every day. 

Specialty-specific database libraries come standard with PrognoCIS as well as the ability to tailor make personal office workflow adjustments; the solution will grow along with a practice, and switching EMRs is made easy by the PrognoCIS team. 

 

 

PrognoCIS by Bizmatics - EHR Facesheet
 
  • PrognoCIS by Bizmatics - EHR Facesheet
    EHR Facesheet
  • PrognoCIS by Bizmatics - Progress Notes
    Progress Notes
  • PrognoCIS by Bizmatics - Specialty Diagram
    Specialty Diagram
  • PrognoCIS by Bizmatics - Billing Integration
    Billing Integration
  • PrognoCIS by Bizmatics - MU Dashboard
    MU Dashboard
  • PrognoCIS by Bizmatics - HPI Complaints
    HPI Complaints
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Web browser (OS agnostic), Windows 2000, Windows 8

245 Reviews of PrognoCIS by Bizmatics

Showing 1-20 of 245

 

from Lakeview Family Medicine
Specialty: Family medicine
Number of employees: 11-50 employees Employees number: 11-50 employees

Cumbersome

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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As the practice manager, it was my job to vet and recommend the new practice management software for our clinic. The demonstration was great and after using the software for a few months it is saving us time in some places. However, after a few months of using it we are looking for a better solution. That should tell you all you need to know. Here are some specifics from a managers perspective.

Scheduling is easy if you are on the right screen. From the calendar view, simply click the available space and type in the patient name. However, if you want to see the patient chart before scheduling a patient, it is not possible to see the calendar. Your options are "next available" or pick a date. If a patient says she would like to come in next Thursday at 3:00, you don't know if that slot is available on or around that time. You have to exit the patient chart, remember who the patient is, go to the calendar, choose the day and time, then type in the patient's name.

Uploading documents are tricky. If you want to upload a lab result, you go to the attachment tab. The patient name field is pre-populated with the previous patient. So be sure to delete that name or you will be uploading a document to the wrong chart. There are a few extra steps here as well but the one that drives me crazy is that I don't see a preview or anything. I just get a message saying the document was uploaded. If I want to verify that the right document went to the right place, I have to click on the chart tab, remember the patient's name since it defaults to the last patient opened on that tab, then go to the document list, click lab results and see if it is correct.

Medication list is interesting as well. I can see all the meds prescribed by clicking on the Current Meds tab, but I can't see history or any details. For that, I have to go to the encounter. But in our clinic, sometimes there are a bunch of encounters so it can get tedious. Then if I want to verify that the prescription was sent to the pharmacy I have to choose the correct encounter. If the medication was prescribed and not sent (another issue), I have to reopen the encounter, update, save, click the eRx button, then re-close the encounter. The doctors frequently forget to send the eRx because there are few extra steps than one would think need to be done. If it is not updated and saved, the eRx button doesn't work.

Doctors in our group dread making referrals to specialists because the referral process is so weird. We had to manually key in all the doctors to whom we refer, including specialty, address, phone, fax, etc. And if that doctor practices in two locations we had to enter them twice. If the doctor is not on the list then the provider has to enter the information before printing the referral.

Some other things. In some places, you have to search for a patient using the first name, then last name. Other places it is last name then first name. Some places require a dash between the digits of the birth date, other places the dash will mess everything up.

There are some very good things that we like a lot, but they don't outweigh the cumbersome nature of the program. Prescriptions from last visit can be carried forward and re-prescribed. For our diabetic or other patients on maintenance meds, it is easy to copy last visit, or make minor adjustments. Once the patient has been seen, the next visit is easy. However, there are times when the doctor will stop in my office and tell me something else he has encountered with the software and we wonder why this is still an issue with PrognoCIS after 14 years in business. The people are nice but the product needs vast improvement before I can recommend it.

Pros

The price is good and some features are easy to use

Cons

This program seems to have been developed by someone who read about a doctor's office once but has yet to visit one.

Advice to Others

Insist on a trial run for a few weeks.

 
 

from PHILABUNDANCE
Specialty: Nephrology
Number of employees: 51-200 employees Employees number: 51-200 employees

HUMAN RESOURCES REVIEW

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
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Functionality
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Quality
Support

This is an excellent product, and my organization uses this process frequently.

 
 

from Advanced Pain Care
Specialty: General practitioner
Number of employees: 2-10 employees Employees number: 2-10 employees

PrognoCis

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
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Quality
Support

Overall on EHR side product is acceptable, with a little bit more work by the Company it could be easily improved

Pros

Ease of use, customizability

Cons

Poor for reporting PQRS and MU. My main complaint is the poor aesthetics of the records it generates, this could easily be improved if the company made the effort. Also, the Customer support mostly comes from India, there are time zone issues but more importantly language barriers that are significant. I do not feel their support people "think like doctors" therefore with the language it is hard to get them to understand the problems. I have reached out to their Manager of Customer support with little interest in addressing issues. When I bought the product I have assured all of the customer support was in the US, this is blatantly not true.

Advice to Others

Make sure you get support commitments in writing

 
 

from MBTA
Specialty: Occupational medicine
Number of employees: 10,000+ employees Employees number: 10,000+ employees

PrognoCIS EMR

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
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The Bizmatic's development team has been instrumental in assisting us to customize a solution to automate our current operations.

This customization includes automation of test results from medical equipment used in our Medical Clinic, the design of a Drug & Alcohol Randomization Tool for the Work Place Drug & Alcohol Program, a design of an Employee Assistance Program module and design of a specialized Workers' Compensation module to track and report payments.

The software is extremely intuitive, easy to use and easily customizable by the end-user.

Pros

Quick navigation.
Affordable.
Integration with external data is available.
Vendor ability for customized module development.
Sales, development and implementation staff are easy to work with.

Cons

Feedback is sometimes delayed as many developers are in India.

Advice to Others

This product is a valuable product if you are interested in improving your current operations.
Automation is quick and offers time and money savings for your practice.
I audited other EMRs who were not flexible and whose initial and support costs were 2 and 3 times the price.
I highly recommend PrognoCIS.

 
 

from cisco
Specialty: Other specialty
Number of employees: 10,000+ employees Employees number: 10,000+ employees

Ease of use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
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Quality
Support

Very good customer support and easy to use GUI .

Pros

usability and the tool has good functionality and very easy to learn

Cons

not any

Advice to Others

recommend people to use

 
 

from VMG Health
Specialty: Hospital
Number of employees: 201-500 employees Employees number: 201-500 employees

Great.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

I used this program at a Clinic in Dallas. It was very useful. Could be better.

Pros

All in one platform

Cons

Outdated UI, no web functionality.

 
 

from VMG Health
Specialty: Other specialty
Number of employees: 51-200 employees Employees number: 51-200 employees

Los Review

Ease-of-use

Functionality

Product Quality

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Value for Money

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Product was very easy to use. Fix a couple of the glitches, and should be good to go. Very affordable for what you get.

 
 

from VMG Health
Specialty: Other specialty
Number of employees: 51-200 employees Employees number: 51-200 employees

PrognoCIS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Once you get your feet wet and start using the program it is fairly easy to navigate without any help but there are certain aspects of the software that I needed explained to me.

Features all of the features required by us so I don't have any complaints there and functionality is similar to ease of use in my opinion.

Customer support is kind of annoying but that is true with any support for a larger company

Pros

Easy to use and I don't really need to explain too much to my employees on how to use it either.

Cons

Customer support is a beat down

Advice to Others

I would say even tho I did not buy it - the training is prob not worth the money because this software is pretty straight forward if you know computers well enough.

 
 

from Town of Dalton
Specialty: Billing services
Number of employees: 11-50 employees Employees number: 11-50 employees

PrognoCis is progressive!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

This is a great new product, I would go as far to say it's a game changer. Very easy to use and understand. Response time is great and it saves me a lot of time.

Advice to Others

Try it!

 
 

from Bay State Elevator Company
Specialty: Other specialty
Number of employees: 51-200 employees Employees number: 51-200 employees

Prognosis Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Very intuitive and user friendly. I've had no problem navigating the site or finding what I need to achieve my purpose. Menu's are easy to use and the flow is very helpful for a novice user.

Pros

- Menu's
- Layouts
- Easy to understand

Cons

- Load times seem to lag

Advice to Others

- Be ready to spend some time with the software but once you understand it, it's very easy to use.

 
 

from Ziontech solutions
Specialty: Other specialty
Number of employees: 51-200 employees Employees number: 51-200 employees

Good Product to use. Recommend this product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

The product is very good . The GUI is user-friendly. I have tried this product few months back and I really like it. Recoomend the people to use

Pros

Like the GUI of the tool

Cons

Reading system logs little complex

Advice to Others

Highly recommend this tool

 
 

from Cisco
Specialty: Other specialty
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

Good Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

it is a good product. I recommend this product for the use.

Pros

works with explorer

Cons

logs are not readable

Advice to Others

Recommend this product to use

 
 

from Hale Healthcare
Specialty: General practitioner
Number of employees: 2-10 employees Employees number: 2-10 employees

Prognocis

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

When I had the demo, the software seemed pretty comprehensive.

Pros

It met all the standards of what I think I need to work efficiently. It can work on all the electronic devices, the training team is friendly and available.

Cons

The user interface could look a little more updated. The icons are very small and like an old Nintendo game character. The training and set up process is very long, expect 6-8 weeks to be safe and is the main reason I gave the ease of use rating 3 stars.

Advice to Others

Have an idea of how you want to flow IT wise and in patient contact prior to training, it can help with the set-up. Spend time developing your EHR to what you need. Shop around and get as many demos from different companies as possible to make the best decision. Realize they are in the business of sales so everything will sound great. Ask to gain control in the web demo to see if you can at least navigate the basics.

 
 

from OmarJPerez MD - Gastroenterology Services
Specialty: Gastroenterology
Number of employees: 2-10 employees Employees number: 2-10 employees

Good EHR, extremely poor support and customer services

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Been using it for most than two years. My major issue has been with appropriate training, support at the site, poor remote support (not located in US) and delayed responses. If you have to connect ancillary equipment, such as printers, ID scanners, etc the software has very limited options. It only work with windows explorer and even though it crashes several times a day.

Once you know it is not difficult to use but in order to get to that level at least we had to go over many trials and errors since the support once installed was almost inexistent and the tutorials were not of help.

Pros

With the proper support and training it could be a very helpful tool. Is not difficult to use.

Cons

Poor and deficient Customer Service.
Almost non existent support in site, mostly remote. The customer service appears to be located outside the US and there are many communication issues. The response can be delayed. Looks like they have no commitment once they sell you the product. In one occasion I asked them to configure something for our practice and their response was that was too complicated and not economically viable for them.
The software is as good as the configuration. A poor configuration will result in a less easy to use program.

Expect a delay for the patient to see the doctor.

In our case we have hired an IT personnel to help deals with the issues since once you start EHR it does not make sense to go back.

Where we are located the resources apparently are limited and there is a high turnover issue with the technicians that have been assigned. Currently there is no Tech that supports our area. In case of an issue you need to generate a ticket and wait that hopefully they will reply.

Advice to Others

If you want a good software this is one that is good.

However, that is not what should you think at the long term. You need a good EHR with a company committed to support it. This is not the case. It might not have as good qualities as this one but you can manage if they brings you a timely supporting team and good training resources. I will go with an EHR that can be accessed remotely with other applications besides Explorer and that will
Not have as much limitations in terms of the equipment that you can use.

Remember that your practice will be directly impacted with the EHR implementation.

 
 

from Texas Pain Physicians
Specialty: Pain management

Gets the job done

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

The technical support is great. Has a nice schedule in system and patient portal. Cost effective.

Likes Least

I haven't been experienced enough to compare EHR systems.

Recommendations

Understand all the options that come with your package!

 
 

from Texas Pain Consultants
Specialty: Pain management

All in one and intuitive software.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
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Functionality
Product Quality
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Likes Best

Ease of use with EMR and practice management. Integration was smooth and customer support responds in a timely fashion.

Likes Least

Not much to complain about, I am using the billing service from Bizmatics but my practice is brand new and I just recently started submitting claims so I cannot state how that side of the business runs.

Recommendations

Make sure you evaluate whether the templates can be customized easily, this saves you money and time by not having to pay IT to do this.

 
 

from Lesly Honore MD PC
Specialty: Podiatry

Valuable Experience

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

N/A

Likes Best

The program is easy to manage once you learn and play with the system.

Likes Least

Like every other solution, it is frustrating when you need to get a task completed but cannot because you are missing that one specifific and important step. However, in our experience our implementation managers EHR/EMR were always ready to help and support us.

Recommendations

Please look for a software that fits the needs of your organization. Preview it and see how you can make it your own. We have been able to work with it for both of our specialties: Internal Medicine and Podiatry.

 
 

from Inspire Health, LLC
Specialty: Family medicine

Great product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

Easy to use product. Great that it is accessible from anywhere!

Likes Least

Getting everything set up appropriately. Wish there was more options when using mobile.

Recommendations

Better price point than other products I explored, also easier to use than others I completed a demo on.

 
 

from NY Urgent Care
Specialty: Emergency medicine

Medical Director. NY Urgent Care

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

It is very user-friendly. Despite other EMR's that claim that they "...think like a doctor..." they actually do not. They all start with Chief Complain, which is a standard documentation pathway, exactly how the Computer Scientist would think. Most doctors, however document the chart while already having Differential Diagnosis partially materialized in their minds.
This EMR allows you to do that. I have used more than 5-7 different EMR's and can attest that this one is the best I have ever used.

Likes Least

I do not like when the billing modules have to be purchased separately. I should be able to do my own billing with or without the company. It has to be my choice. I understand that it is a current trend for nearly all of the EHR Companies to try to also sell doctors their billing services, but still I disagree with it. Doctors who wish to do their own billing should be able to have at least the option of having their own user-friendly revenue cycle management via EHR itself and not being forced to purchase an additional module, regardless how cheap it is.

Recommendations

Try it, Prognocis/Bizmatics give you one month free option just to try it. They have the best customer service.
You would be able to document and use the product efficiently in less then one week.

 
 

from WhiteCoat Medical Group
Specialty: Family medicine

Fantastic Web EMR, Great Mobile EMR, Amazing Customer Training/Support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
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Functionality
Product Quality
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Likes Best

WhiteCoat Medical Group has been using PrognoCIS EMR system for about a year now, since launching our healthcare services. We use both their web EMR, mobile EMR, and Revenue Cycle Management. WhiteCoat offers medical home visits via our patient web platform where patients can utilize to make appointment requests. WhiteCoat providers are always on the go, thus requiring a simple and easy-to-use mobile EMR that can be used to chart the home visit on the go. We’ve been using PrognoCIS’ mobile EMR, which served us very well.

The reason why we continue to use PrognoCIS is because of the numerous customizable features that we can implement to tailor the system to our medical group’s needs. For example, we can bundle CPT codes as a custom CPT code that our providers can select, but more importantly, these CPT codes can be customized to be arrange alphabetically and to show up first when our provider get to the CPT code assessment and plan section. In addition to that, we can add various assessment and plan templates that our providers can use to quickly document things on the go. PrognoCIS also helps with the creation and implementation of such templates. We use both web EMR and the mobile application EMR. We use the web EMR for electronic prescriptions and when there needs to be more detailed charting, but the mobile application EMR, which is an iPhone app is also connected with the web EMR, is mainly used by our providers to chart while on the go on their iPhone or iPad. The mobile EMR is incredibly user friendly and intuitive. They also have a patient portal system that our patients also utilize to message the provider and also for patients to access their medical records on their phone. The patient portal is both web and mobile. PrognoCIS’ tech stack is robust and covers all the necessary platforms to efficiently and effectively chart. I highly recommend it.

Likes Least

The only thing I wish from PrognoCIS is an updated app with e-RX feature on the iOS application EMR, but after speaking with a PrognoCIS representative, there's a new version coming out. Looking forward to seeing it!

Recommendations

PrognoCIS also has Revenue Cycle Management, which we use, in addition to their technology platform. The billing system is seamlessly built into both the web and mobile EMR, which serves us well. It makes billing easy. Also, their billing managers take care of all our reimbursement needs. PrognoCIS is always willing to work out a Revenue Cycle Management deal that works for us, while providing us with great rates for over 25 EMR licenses for both web and mobile. No other EMR company is like this. I highly recommend that all medical groups consider PrognoCIS, and request a demo from Julia Young, if possible. This EMR system will serve you well now and in the future.

In addition to the customizable feature, PrognoCIS’ customer service is excellent. We’ve been working with Julia Young, who is a System Implementation Manager, and she is the key personnel who helped train all 25 providers on how to use the system, and she is the go to person to troubleshoot how to customize the EMR towards our operational needs. Julia is one of the main reasons why we continue business with PrognoCIS. She’s available by email, phone, and online meetings. She always tries to squeeze a meeting in, despite her busy schedule. She knows the system inside out, and is patient to learn our medical operations, so that she can tailor and further customize the EMR to make our medical operations and logistics more efficient.

 
 
 
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