GE Centricity Practice Solution


 

Centricity Practice Solution is an integrated system for clinical and financial management in medical organizations. The system offers a comprehensive suite of functionality for practice administration and electronic medical records (EMR). Because GE Healthcare has such a broad focus on systems for the entire continuum of healthcare services, Centricity software has a well-developed set of integrations with external systems throughout the healthcare community. The program also integrates with a wide range of medical devices, medical imaging systems and other GE Healthcare products.

Centricity EHRs are designed to offer powerful reporting on clinical outcomes. These reports are critical for benchmarking a practice to its peers nationally. Users of Centricity are better prepared to participate in pay for performance medicine programs as a result.

Centricity solutions offer particularly powerful interoperability. The system offers Clinical Messenger to support communication with patients and other practices involved in a patient’s care. An interface engine supports the integration of the program with third-party systems to share lab reports, billing data, clinical notes and related data.

Centricity has achieved ONC-ATCB 2011/2012 certification, which will enable meaningful users to qualify for federal EHR stimulus funds. The system is also CCHIT Certified, a testament to its broad and deep functionality.

 

 
Supported Operating System(s):
Windows Vista, Windows XP, HP-UX, AIX

125 Reviews of Centricity

 

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Software Advice Reviews (124)
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Showing 1-20 of 124

Yvette from Dermatology and Cosmetic Surgery of Dublin Inc
Specialty: Dermatology
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

Centricty

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Easy to navigate through all areas. Great scheduling and billing software. Easy to train staff on all functions.

Cons

Reports are not very robust. System slow at times when posting payments and reviewing unpaid claims for follow-up.

 
 

Connie from Healing Spirit Intergrative Health Center
Specialty: Family medicine
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

User unfriendly

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

This software contains everything needed to to manage a clinic. The summary page is nicely formatted and easy to read.

Cons

Even though the summary is easy to read, it is not easy to get to the information you need. It take time to learn even for the computer literate.

 
 

Jennifer from Physician Healthcare
Specialty: Family medicine
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2017

July 2017

Simple program with simple features.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall it is a great program. I would say it would be best for a smaller practice.

Pros

It is basic and easy to use. Once you learn the systems it is very easy to navigate. Posting on claims and accounts are VERY easy to do.

Cons

It may be too basic for a company looking for more high-tech features. It does not have all the flash bells and whistles of other newer systems.

 
 

Allan from JCCHC
Specialty: Family medicine
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2017

June 2017

Customer support nonexistent.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Your "experts" know less about computers in general, and your system in particular, than I, and I'm a Boomer.

Pros

Cheaper than Epic.

Cons

Inability to mesh with labs, frequent crashes, and staff refusal to address any and all issues.

 
 

Nilda from Texas Brain and Spine Center
Specialty: Neurology / neurosurgery
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Review of Centricity for Neurosurgery scheduling

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

The software was very easy to learn when I started using it. The scheduling was very user friendly and we are able to enter all of the info we need to see our patients.

Cons

The calendar feature was the only thing that I did not like. When switching from one month to the next you keep having to pull the calendar back up. It does not stay up.

 
 

Rochelle from Muve Health
Specialty: Hospital
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2017

June 2017

Did a new EHR rollout over 7 practices with Centricity

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

They need to streamline training and make the software a little more user friendly. There are too many decision trees and it can be confusing.

Pros

It is adaptable to any specialty and there is a forms customization that can be utilized which is very helpful.

Cons

It is not user friendly and requires extensive training which is difficult to do while you are still trying to give care.

 
 

elena from sellwood medical clinic
Specialty: Multi-specialty
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

CENTRICITY

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Love that you can run reports and 'banner' ge centricity with something like" all patients over 65 need to be asked for a polst"
love the ability to run reports

Cons

scheduling was outsourced to medical manager as did not love centricity scheduling. blocking schedules was a mess when we first started

 
 

Heather from HSIP
Specialty: Pain management
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

Easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Our entire Clinic loves this program and we will continue to use you

Pros

Easy to learn and teach people. Not hard to assign each user restrictions and our whole office uses it

Cons

It's hard to get a one-on-one with customer support and to do webinars takes too much time and they always ask for a specific time and working in a medical clinic it's hard to give

 
 

Antoinett from Moffitt
Specialty: General practitioner
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

February 2017

February 2017

User Friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This system is user friendly and it allows the user to navigate through the program easily.

 
 

Ann from Moffitt
Specialty: Multi-specialty
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

February 2017

February 2017

User Friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This is a very user friendly system but the system lacks user support.

Pros

Its Work file ability to separate different clinical areas.

Cons

Inability to identify certain edits.

 
 

George from Internal Medicin Associates
Specialty: Internal medicine
Number of employees: 201-500 employees Employees number: 201-500 employees

February 2017

February 2017

EMR for an internal medicine practice

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We have had this for more than 4 years. Since the start, it became clear that it had Major, major flaws. GE implied that they were going to fix in the upgrades, but to this date nothing!. They have obvious bugs--where the program asks for a choice, but either choice results in the dame thing. The diagnoses come down from a multiple choice menu, but in some, after you have chosen and migrated to a different screen, it states that it is an un-coded diagnosis. I don't understand why it would be listed in the choices. Pharmacy choices are ridiculous. It will default to out of state pharmacies--simply starting alphabetically. After selecting a new pharmacy, the program defaults to the one you have just replaced. There is no end. The programmer must have had fun adding unneeded mouse clicks. For example, in renewing a prescription, there are 5 more clicks to do before finalizing it. Clicks that do not offer a choice. Basically, just repeating OK, OK,OK, reviewed, OK.

Pros

I can't think of anything that a different program does not do better.

Cons

I don't have time for this.

 
 

Joseph from Surprise Health Center
Specialty: Family medicine
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2017

February 2017

A good overall system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Centricity is a good overall product to use. It has a solid customer support system, ease and flexibility in report writing and a good flow to the navigation of the overall application. Centricity was the first ever EHR system I'd ever used and within a week I was moving through it very comfortably. I recommend this product for an existing practice that is looking to expand and grow.

Pros

Customer support
Good reporting
Easy navigation

Cons

Not for a start-up practice

Advice to Others

For a mid-ranged price application I recommend this. Your employees will be up and running in no time.

 
 

David from Heart Lab Diagnostics.
Specialty: Cardiology
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

MIddle of the Road EMR

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

While there is not anything flashy about Centricity it works well as a stand-alone EMR system for a larger practice or Hospital. Functionality is god and very easy to navigate.

Pros

User-Friendly. Quick access to desired features with limited clicks

Cons

Somewhat lacking in the "add-ons" department. Could use a little more color to the display.

 
 

VICTOR AARON from CHMP
Specialty: Orthopedics / sports medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

About Centricity Practice Solutions

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Overall its a good system for practice management, it is very customizable and you can share the patient's medical record with other colleagues. On the downside, the cost it is very high.

Pros

Customizable

Cons

Price

 
 

Anna from Hinsdale Orthopaedic
Specialty: Orthopedics / sports medicine
Number of employees: 201-500 employees Employees number: 201-500 employees

December 2016

December 2016

Great Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The level of customization is incredible. Flexible enough to cover any workflow needs.

 
 

Harriett from Piedmont Health Services, Inc.
Specialty: Community health center / FQHC
Number of employees: 201-500 employees Employees number: 201-500 employees

December 2016

December 2016

Works Well For Us

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Centricity Practice Solutions works well for our 10 community health center and 2 PACE sites - we have been on since 2009. We have good relationships with GE and observe that they continue to respond effectively to the changing healthcare environment.

Pros

Customizability

Cons

Customizability

Advice to Others

Consider this product for outpatient clinics. Find out about new opportunities for intraoperability with Epic.

 
 

Linda from Ammonoosuc Community Health Services, Inc.
Specialty: Community health center / FQHC
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2016

December 2016

Logician/GE Centricity User Since 1996

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We are an FQHC and have been using the Logician/GE Centricity product since 1996. We are currently using Centricity Practice Solution.

Pros

Centricity Practice Solution is user friendly. The greatest selling point for us has been the ability to customize forms to meet the needs of our users. Customization in turn has given us the ability to extract data for internal, state and federal reporting.

Cons

The cost of user licenses is expensive. The product currently does not work with newer browsers and occasionally runs into problems with Windows updates. Bug fixes are not always addressed in a timely manner but there have been considerable improvements with customer support since 1996.

 
 

Paul from Northwest Asthma & Allergy Center
Specialty: Allergy & immunology
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2016

December 2016

Customizable

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We have used GE Centricity for 11 years now. The biggest advantage has been the customizable templates which works well for individual practices and specialty practices. When we first signed on, GE staff helped with the customization, but since then one of our practitioners, who programs for a hobby, has been able to develop several new forms and adapted forms for our use. Customer service has been spotty at best, but the user's group has been very helpful. The stability of the platform has been variable lately. The Smart Search function for finding diagnoses and diagnosis codes has never been very helpful. The third party vendor for medication interactions does a very poor job, using outdated information that requires time-consuming added steps in prescribing.

Pros

Customizability

Cons

Diagnosis search, medication interactions

Advice to Others

If you like the idea of developing your own templates to match your workflow, this is the product for you.

 
 

Mitch from Patriot Pediatrics
Specialty: Pediatrics
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2016

December 2016

Very flexible and customizable; full-featured EMR and Practice Management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We have been live on Centricity Practice Solution at our pediatric practice since 2007 and were on Millbrook Paradigm practice management software (which became the practice management component of CPS) for years prior to that. The system is very powerful and has met the needs of our pediatric practice and allowed us to become NCQA Level 3 certified as a patient-centered medical home.

Pros

Integrated scheduling, billing, EMR. We have also integrated check-in with Phreesia, reminder calls with CallPointe, provider-ordered electronic lab ordering with labs returning into our system with Liason EMR-Link, and have a workflow to use CHADIS with our patients. Additionally, we use secure messaging and patient portal and have integrated with our state's immunization registry. The ability to modify forms to fit with changing practice needs is extremely useful.

Cons

Would be nice to have a smartphone-based interface.

Advice to Others

Our practice has been very pleased with this system and I heartily recommend it.

 
 

Kathy from The Evergreen Clinic
Specialty: Billing services
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2016

December 2016

Expensive Software, time consuming, not very user friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

At the time my practice purchased this software it seemed like a good system, but when it came to using it on a daily basis we realized it was very time-consuming and not all that user-friendly.

Pros

Had a lot of bells and whistles

Cons

Not very user-friendly

Advice to Others

Sorry, I didn't really like this software. It's okay, but there are other's out there now that are much easier and faster to use.

 
 
 
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Bonnie from Greater Washington Orthopedic Group
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2016

November 2016

Easy to Use Scheduling System

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I only really used this application for scheduling, but it was very easy to use and read. Sometimes the colors caused a bit of eye glare, but overall it was a very good system.

Pros

easy to use and read

Cons

coloring is very bright and can be hard on the eyes

Source: Capterra