McKesson Practice Choice Software

3.45 / 5 (20)

About McKesson Practice Choice


McKesson Practice Choice is a cloud-based, ONC-ATCB and Stage 1 Meaningful Use compliant electronic health record (EHR) and practice management (PM) solution.

Features include such as ePrescribing, lab integration, patient document management, a patient portal and clinical reports. It also enables clients to view patient records from any computer with an Intenet connection. The system is powered by Smart Note technology, which enables clients to push or pull information from anywhere in the patient's chart into one single document.

Practice management applications include patient scheduling, medical billing, claims clearinghouse and eligibility checking and accounting services.

Mckesson Practice Choice also provides the ability to connect with health information exchanges (HIEs), and updates and upgrades occur automatically, so no manual installation is required.



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Supported Operating System(s):

Web browser (OS agnostic)

20 Reviews of McKesson Practice Choice

Average User Ratings

Overall

3.45 / 5 stars

Ease-of-use

3.5

Value for money

3.5

Customer support

3.5

Functionality

3.5

Ratings Snapshot

5 stars

(6)

4 stars

(5)

3 stars

(4)

2 stars

(1)

1 stars

(4)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 20 reviews

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February 2015

Norina from Rainbow Pediatrics of S FL, PA


Ease-of-use

1.0

Customer support

1.0

Functionality

1.0

February 2015

Poor Product, Poor Support - but it has good potential

Pros

My VAR has been exceptionally helpful, but McKesson Practice Choice was the worst thing I could have purchased. The tutorial to entice you into buying the pediatric product was so good. They definitely "talk the talk" to lure you in, but in reality, the problems are astronomical. The pediatric templates are okay; a lot of customization needs to be done, but some have completely wrong statements.

Cons

The software is always shutting down or freezing out the screen, and I lose notes every single day! We built a new office and purchased all new computer equipment and have the best internet options available (our VAR built our server, so we made sure we had all the correct specifications before purchasing and installing MPC). McKesson always tells us it's our internet, but we are online all day long verifying insurances and accessing medical websites. My husband is always doing online banking, and his medical practice has no issues with his software (we share an office, but he is in a different specialty), and we never get kicked out or frozen out of anything else.
And the templates have a lot of big mistakes. First, the growth curve: if a child is 11 years, 11 months, it plots at 11 yo. It should be plotting at 11 years, 11 months, which is closer to 12 yo than 11 yo. That's a big difference in weight and height percentages, especially if you are following obesity, short stature, or failure to grow.
Next, the 2, 3, and 4 yo well templates read as "well term infant in no distress," and there is a fontanelle line on the physical exam. Seriously? Did anybody check this before it was put out for purchasing?
The psychiatric part of the exam has spirometry results on that line; you've got to be kidding!
Who wrote these templates? Was there no check and balance system in place before these were printed?
And there are so many grammatical and punctuation mistakes. If I need to print out a note for a specialist or insurance company, I need to go back and clean up the note, grammatically correct everything, and fix punctuation before I can send it so that I don't look like a bumbling idiot. I can't stand the fact that my notes read like a 5 yo learning grammar or punctuation, but there is simply no time to make my notes right. I only clean them up when I need to print it out.

December 2017

Lisa from RWR

Company Size: 2-10 employees

Review Source


Ease-of-use

5.0

Value for money

4.0

Customer support

3.0

Functionality

5.0

December 2017

A lot of ups and downs but great now.

Are you sure it has to sunset?

Pros

It looks like a real patient chart and has become easy to use. I will miss the open atmosphere of this EHR when it sunsets 3/31/2017

Cons

I have had issues with open cases not getting resolved in a timely manner. The past 6 months has been better

July 2018

Nancy from Ronald L Mann MDPC

Company Size: 2-10 employees

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2018

Best software program I have ever used. Designers nailed it. They are to be commended. I wish I could speak to them. So sorry to see this program sunset.

The best program I have ever used

Pros

There is nothing not to like. Simple. Easy. User friendly. Uncomplicated. Everything about this program is perfect

Cons

Nothing to dislike about this program. I cannot think of a single con. Sorry. I wish I could speak to the designers

July 2018

Bonnie from Hunter Vision

Company Size: 11-50 employees

Review Source


Ease-of-use

4.0

Value for money

3.0

Customer support

3.0

Functionality

4.0

July 2018

Ophthalmic Products

Pros

Super easy to navigate. Easy to view instock items or backordered items. Estimated delivery stated clearly.

Cons

Item numbers versus product number vary on occasion. Discontinued items or backordered items take a while to be delivered.

September 2013

Kimberly from James R. Herron, MD, Ltd


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

September 2013

We are a small Internal Medicine practice with one doctor. We have been using Practice Choice for a year now and have loved it. It is very easy to use and very customizable to our practice. The implementation was very personal and tailored to our office workflow. Our implementation specialist worked with us to make sure that we understood how to use the system and all the ways that we could customize the notes to meet our needs. I have really loved the customer support from the McKesson team. They are always so pleasant to speak with and work to resolve any issues or questions we might have right away. They also really listen to what practices say and take our input to heart, trying to better the system all the time with the monthly updates. The staff at McKesson has made the transition to a new system painless and easy. Our office workflow is also streamlined and we are able to manage our patients betters. Having an integrated system has meant having all the information at the tip of our fingers when a patient calls or comes in. We are able to offer a higher quality of care because we are not having to spend time flipping through paper charts to find past labs, radiology, or immunization records. I can't say enough about the system and the customer support. I would highly recommend this system to anyone looking to get an EHR!

August 2018

Kelsey from San Diego Sports Medicine and Orthopedic Center

Company Size: 11-50 employees

Review Source


Ease-of-use

4.0

Value for money

3.0

Customer support

5.0

Functionality

4.0

August 2018

McKesson is helpful for medical device products

Pros

We use McKesson ordering which is easy, user friendly, intuitive, and straight forward. We order medical supplies for our office and overall are very satisfied with the product.

Cons

The web page could be upgraded to function faster. Other than that, there isn't much that we would change about the software.

October 2018

Julie from The Mackie Clinic

Company Size: 11-50 employees

Review Source


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

October 2018

Great while it lasted!

They no longer have this software. Very sad

Pros

Very user friendly. Loved that it would tell you that your claims were rejected and took you exactly where to fix problem.

Cons

I didn't like relay there clearing house. Not user friendly. Hard to find your rejections and hard to read.

June 2018

JENNIFER from OSNC

Company Size: 51-200 employees

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2018

AWESOME PRODUCT

Pros

THIS PROGRAM IS USER FRIENDLY, EASY TO USE AND NAVIGATE AROUND IN THE PROGRAM TO FIND PRODUCTS AND HELP WHEN NEEDED IS AVALIBILE.

Cons

THE ONLY CON THAT I HAVE IS THAT IS SOMETIMES TAKES A LITTLE WHILE TO LOAD ESPECIALLY IF LOOKING FOR SOMETHING WITH A LARGE FILE.

September 2017

Debra from Modesto Vein Center

Company Size: 2-10 employees

Review Source


Ease-of-use

4.0

Functionality

4.0

September 2017

User friendly

Pros

Ease of navigation. The scheduler is very easy to navigate. The clinical portion is similar to a medical record with tabs at the top.

Cons

McKesson Practice Choice is being "sunsetted". We will no longer being able to access our EHR System after April 2018.

May 2016

Zeeshan from Houston Psychiatry Healthcare


Ease-of-use

2.5

Customer support

4.5

Functionality

2.0

May 2016

Okay for Sole Providers

Pros

It is a cloud based platform, makes it easy to connect to anywhere.

Cons

There is no mobile access, the spell check is very faulty, the notes some times do not save.

September 2013

Stephany from Ovilla Medical


Ease-of-use

1.0

Customer support

1.0

Functionality

2.0

September 2013

We have been using this cloud based product, along with Relay Healty (prescribing module), for 2 months and find its not as reliable as it states. It has the ability to be a great product, but Practice Choice and Relay Health are busy pointing the finger at who's fault it is that your notes were lost, or your system went down, or you are unable to get refill requests through the online system. Patients will not tolerate this "sorry, our system is down routine" on an hourly basis! When we complain about how often we encounter errors and get knocked out of Practice Choice, we are reminded of how unsteady the Internet can be and it's just something you have to "adapt" to when working with cloud based products. When I connect to Lytec, for billing or adding new patients, I use the Internet to connect to my server. But I'm not constantly being kicked off the server because of the instability of the Internet. We are a family practice office, with two locations, and I have used Lytec (also a McKesson product) for 15 years. Practice Choice is the EHR module that is to "talk" to Lytec. As of today, it is