Medios EHR Software


Medios EHR is a cloud-based solution that facilitates access to patient records through a browser on a number of different web-enabled devices. It is a fit for different practice sizes and can serve the needs of a range of medical specialties.

Key features include adaptive documentation, e-prescribing, real time dashboards, inter-office messaging, voice recognition, disease and laboratory management as well as device connectivity.

Included in the system are communication portals for patients and partners, which allow medical professionals to contact patients and third-party providers. The Patient Portal has specific functions for appointment requests, updates for allergies and medications and other necessities.

Medios EHR’s integrated “Meaningful Use” dashboard can keep track of a medical practice’s compliance with ONC Standards. In addition, a workflow module monitors patient progress throughout treatment. The software’s document management system receives incoming faxes and lab results directly, organizing documentation. Medios EHR’s monthly subscription fee includes live technical support.

Supported Operating System(s):
Windows 7 , Windows Vista , Windows XP , Mac OS , Linux , Solaris , Unix , Web browser (OS agnostic) , Windows 2000

87 Reviews of Medios EHR

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  • Gonzalo from A medical solutions company

    Specialty: Nephrology

    Number of employees: 2-10 employees

    August 2017

    The issues I've brought to the table for customer service to resolve are ongoing.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    DO NOT USE THIS EMR SOFTWARE. The basis of all businesses is customer service and resolutions to the services that are being offered. This company is by far the worst there is in customer service. Your expectancy criteria must be very very low not to be disappointed. Sure, they are courteous but they always place you on the back burner and nothing (nothing at all) gets resolved.

    Pros

    You are able review the patients' charts on a single click.
    Completes EMR requirements.
    I truly do not have any Pros to point out.

    Cons

    Missing a number of day-to-day figures.
    Horrible customer service.
    Issues never get resolved.
    Not user friendly.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Asad from CV Wellness Center

    Specialty: Cardiology

    November 2015

    Software is overly simplistic in nature.

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    It is simple to use.
    eFAX integration is nice with all faxes coming in via the system in a secure environment
    Looking up physicians and their contacts is easy to do.

    Do not have anything good to say about the vendor itself.

    Cons

    Difficulty in changing the organic structure of reports including clinical notes.
    Difficult to get hold of customer support
    Billing piece and postings was a problem for our billing staff. They complained all the time.

  • Asad from CV Wellness Center of Texas

    September 2014

    Meaningful Use Not Certified

    Ease-of-use
    Quality
    Support

    Unfortunately in this environment where MU is so important to attest, this software has major limitations in regards to certification. You cannot certify with this software. Tried and sent numerous messages to the organization to cooperate but can get nothing accomplished. Labs are also not integrated. Customer service is not acceptable.

    Review Source: Capterra
  • Pedro from Northeast Foot and Ankle

    Specialty: Podiatry

    July 2014

    A+ for Service and Software

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    I like how they train and support their product. Medios is backed by real people who care. We have gotten my practice to a point of efficiency that I never thought possible. My notes have been customized for me, which means I go home on time. Since being trained with Medios, I have never had to stay late doing notes.

    Cons

    I do wish they were local to me. It's not that they haven't serviced my office with a concierge-like service; I just like to deal with local companies.

  • Javi from Dr. Gonzalez Family Medicine

    Specialty: Family medicine

    July 2014

    This EHR really fits me

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    Medios EHR is easy to use and understand. I can finish notes with just a few clicks. On top of that, it is the most adaptable system I have ever used. They also have great support and will go beyond all normal means to make your practice happy.

    Cons

    I just wish I had found them earlier. They've gone out of their way to make my office happy; there's nothing bad I can say.

  • Dr. J from Dr. J. Alvarez, M.D.

    Specialty: Cardiology

    June 2014

    Everything I need

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    For starters, their entire operation is in the US. Nothing is outsourced. Aside from the obvious reasons why that's important, it's really amazing what they can do with the software. They integrate with different labs and machines that my other EHR failed at. By the way, they did all that for free for me. They have never left me alone throughout my time with them (two years) and have given me complete VIP access, even though I'm a smaller single physician practice. This system has made my life easier; everyone in the office has more time. Their tools/features make everything so simple. I know very little about Meaningful Use, but with Medios and their support, I was able to attest. Not only was I able to attest, but their staff helped me out every single step of the way. These people have really earned my respect, and that's not something I throw around lightly.

    Cons

    The price is really fair, and it's a really good system. They've done so much for me, there's really nothing I can complain about.

  • Clarissa from Pain Management and Wellness Center

    Specialty: Pain management

    June 2014

    Medios Review From Pain Management and Wellness

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    I'm the office manager of a medium-sized pain management organization. Medios is easy to use and is backed by great trainers and support. They go through a real implementation, and training is live and one-on-one. This is the only system we reviewed that does this. Everyone else skimps or relies on videos for instruction. During the implementation, they customized our templates. And this was real customization. Not just adding or removing a few items from a standard note. I was elected as the superuser and oversaw the entire implementation, so I have a good understanding of their process. It was like an exact science. Everything was planned out perfectly and handled with utmost care. All I can say is all three of our physicians are completely happy with Medios.

    Cons

    The only problem is that we didn't find them earlier. Here's the reality with this system: it's a really great EHR and has a great team behind it. It's hard to say you like something least when these guys did everything to make us happy. If there was an issue, it was typically very minor, and we always had resolution almost immediately.

  • Samantha from Valley Mental Health Health

    Specialty: Other specialty

    June 2014

    Better than the rest!

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    Its a great software that really works. This is my fifth EHR. Please trust me when I say that I know what I'm talking about. It's really easy to use, and their staff is top-notch. This is the only company I did a demo with whose sales, support, development, and everything is 100% US-based.

    Cons

    Not much. Like everything else in life, I'm sure there's room for improvement. But in all honesty, Medios is a really phenomenal product.

  • Sarah from Orthopedic Associates Florida

    Specialty: Orthopedics / sports medicine

    April 2014

    Its a no-brainer

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    Everything about this vendor is great. We have used a few EHRs, and some have been unbearable. Medios is the only one I've used that has the entire package. It's truly phenomenal software (I'd even compare it to being as good as apple), along with phenomenal people to back it up and support it.

    Cons

    Nothing, absolutely nothing. You can tell this company is run with the idea of software and client first.

  • Phil from Texas Medical Group

    Specialty: Other specialty

    April 2014

    Best EHR For Our Practice

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    Everything. Everything. Just everything. The process started out with implementation, which was such a smooth, painless process. They guide and train you through everything. There's no fumbling around trying to figure things out. My implementor was a 10 out of 10. She was professional, intelligent, and even set us for Meaningful Use (which we already got back). There's a lot of thought and effort that went into building Medios. I've been really blown away by how easy it is and the way it has improved our practice.

    Cons

    There's nothing I like least about this product or vendor.

  • Kate from Dr. Martinez

    Specialty: Family medicine

    April 2014

    Medios is best yet!

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    Medios is a full practice EHR that runs our entire practice. The major plus is that it is so easy to use. Everyone on the staff (even the old guys) uses this system with ease. They took their time with me to customize the templates and everything works on my iPad/iPhoneG. This process really works! It works because their software is good, their employees are smart, and they genuinely care about the success of my practice. I cannot say enough good things about Medios and their employees.

    Cons

    I wish they were local; at least, I did at first. But there have not been any issues as far as support goes. If I need something at 1 AM, I just call in and can speak to someone in their office.

  • Miguel from Dr. Miguel Perez

    Specialty: Family medicine

    April 2014

    Excellent Product, Excellent Implementation, Excellent Support

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    I really love their ability to get things done. Even though we are on the opposite sides of the country, my implementation went super smooth. Regardless of what time I called or needed someone, someone was always there for me. Their support is not outsourced, either; even if you just call their main line, whoever answers really knows their stuff. On top of that, it's just a really excellent EHR. This company has the best of both worlds: a first class EHR with first class support.

    Cons

    What can I say that's bad? I'm happy happy with these my decision to be with IOS Health Systems.

  • Miguel from Miguel Perez, M.D.

    Specialty: Cardiology

    April 2014

    Love My Medios

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    The EHR is really good. Their templates are really easy to use as well. They have stuff that I've never seen in other systems. I work approximately 40% quicker with Medios than I did my last system. The tools are really great, and they even assisted me with preparing for meaningful use. Talk about above and beyond!

    Cons

    With everything they have done for me, theres nothing "least" I like.

  • Jose from Jose Diaz M.D.

    Specialty: General practitioner

    April 2014

    Medios, oh where have you been!

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    I'm not a fan of EHRs in general. I have practiced for years on paper and that's how I liked it. I realized that it was inevitable, so I decided to start looking at systems. After searching for a while, I landed with Medios. What do I like best about them? They made my life easy. The overall experience, training, software, support, everything was just easy. That's what I like best.

    Cons

    They've done so much for us, theres nothing I like "least" about it.

  • Margie from Integrative Med

    Specialty: Internal medicine

    April 2014

    Medios EHR Review

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    There are more features for the cost:

    - Great customer service
    - Easy interface
    - Customization of the software
    - Everyone in our office from the doctor to the biller really likes it

    Cons

    There haven't been any complaints from the staff. Like anything else, change was not easy, but it was a change for the better.

  • Chris from Dr. Fernandez

    Specialty: Family medicine

    April 2014

    Medios is a blessing

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    We were struggling before with our entire practice on paper. We were hesitant to move and were even more worried about the disaster we kept hearing from our colleagues on other EHRs. Medios really went out of their way to make sure we were taken care of. They treated everyone in our office like a VIP and made sure all of our needs were met. They're something special, and I have no reservations about saying that.

    Cons

    Theres nothing bad I can say about these guys.

  • Fernando from F Suarez MD

    Specialty: General practitioner

    April 2014

    Medios = Miracle

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    The customization was really key with my practice. My notes are quick and thorough. I have tried to make notes that work for me in other systems, and it just didn't work. Medios has that extra adaptability that makes it stand out from the others I've used. I work faster with Medios than I ever did with paper.

    Cons

    Generally speaking, I've been happy overall with this product and do not feel it deserves any poor comments at this time.

  • Angie from Family Foot Specialist

    Specialty: Podiatry

    April 2014

    Easy Easy Easy but Powerful EHR

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    Quality Product and People. Their EHR has a lot of great features I haven't seen with other systems. Now, after using the system for 12 months, I can say all of these features work and work well. The system is really easy, but it's not too simplistic. We run our two-physician practice with no issues. It's greatly improved my quality of life.

    Cons

    Theres nothing I really like the "least." It's a good system.

  • Chris from Urology Institute

    Specialty: Urology

    February 2014

    Awesome EHR with an even better service team

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    I really like how the system is easy to use. Once you start using Medios, it just really makes sense. Very little training is needed to understand this system. Within about an hour of using it I felt like a pro. I was also very pleased that the staff at IOS customized the templates for me. I just had to tell them what I wanted, and they did the work.

    Cons

    I've been with Medios a little over a year, and I really don't feel like there are any areas that need major improvement.

  • Anthony from Dr. Suarez, M.D.

    Specialty: Pain management

    January 2014

    Finally Happy with my EMR

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    They delivered everything they promised me during my demos. No shady deals, hidden fees, sleazy sales, etc. It's a flexible system that will fit any practice. So much more customization than the other three systems I have used.

    Cons

    I wish they were local, but I did not run into any problems with my remote implementation.

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