Stay away from meridian if you want your medical practice to lose money
Meridian doesn't take customer service seriously. The software updates are constantly filled with errors that take months to fix. My complaints about the patient portal have been unaddressed for months. My rep does not return phone calls or emails and promises to address issues that never get addressed. The portal told patients wrong appointment times for weeks and costed us thousands in missed appointments and a huge burden of frantic phone calls from patients. This isn't the software for you if you want to make your business successful.
Poor customer service, update suggestions get ignored for years, often times the templates aren't made well with lots of grammar mistakes.