





Claims dashboard






Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10About Net Health Therapy Suite
Net Health Therapy Suite for Private Practice gives you everything you need—practice management, scheduling, documentation, billing, productivity tools, MIPS reporting and more—in one cloud-based software solution to boost overall efficiency of your outpatient therapy clinics. Guided documentation workflow makes it easy for therapists to use and ensures compliance. Streamlined billing processes help speed billing and improve reimbursement.
Claims dashboard
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10Average User Ratings
Overall
Ease-of-use
4.5
Value for money
4.0
Customer support
4.5
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
May 2020
Marcie from Mason District Hospital
Company Size: 201-500 employees
Industry: Hospital & Health Care
Time Used: More than 2 years
Review Source
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
May 2020
ReDoc powered by xfit is an awesome Outpatient EMR for Therapy-PT, OT, and ST
I have been very pleased with my overall experience with ReDoc xfit. They keep you current with all of their updates and releases on a regular basis. That is truly appreciated from a manager stand point. Our therapy staff here a very pleased with this EMR.
Pros
I think ReDoc xfit platform/EMR people stay current on the rules and regulations and make quick turn around time for their upgrades and releases. ReDoc xfit listens to their customers and take action as/when needed and prioritize their working model as such. They bring on vendors to support and make their EMR one of the best EMR's out there for Therapy Services in my opinion. Keep up the great work. Looking forward to implementing Telehealth soon! Thank you!
Cons
Some upfront work that had to be done to interface, however once that is all done. It works like a charm.
Reasons for Switching to Net Health Therapy Suite
We upgraded to ReDoc xfit for the added bells and whistles.
February 2020
Pamela from Beauregard Physical Therapy Clinc, INc.
Company Size: 2-10 employees
Industry: Medical Practice
Time Used: More than 2 years
Review Source
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
February 2020
ReDoc Features
My overall experience with the software has been an easy transformation from our old program to ReDoc, I was very nervous at first, but after I was shown how user friendly it was I was very relived at how easy it was. I really like the batch printing is nice to use for patients that I have to send weekly progress notes to insurance companies. Customer service support is very helpful when we need them..
Pros
I like the easiness of scheduling patients. Doing batch printing of progress notes for worker's comp, insurance companies & etc. the easiness of putting in patient information, authorizations & insurance information. Also they way it keeps up with number of visits patient have to help us not to go over the allotted amount.
Cons
Some times we have problems regarding how slow the system gets at times. but when cutomer support is contacted, they do their best to resolve the problem.
Reasons for Switching to Net Health Therapy Suite
It was out dated for our office.
April 2017
Anna from Arnot Health at Ira Davenport Memorial Hospital
Company Size: 5,001-10,000 employees
Industry: Medical Practice
Time Used: More than 2 years
Ease-of-use
4.0
Value for money
2.0
Customer support
1.0
Functionality
3.0
April 2017
Customer support nightmare
We have used ReDoc at our outpatient rehab clinic for nearly 4 years now. We are part of a larger health system and all of our outpatient sites use the same program, which is helpful for all our Therapists who may work at more than 1 site as everything is easily kept uniform from one site to the next. However we have had issues with the system being slow from the very beginning and whenever we have trouble with the program that is not related to our network there is not much our IT department can do to fix it for us. We have found the customer service at ReDoc to be awful. It takes a long time to get any resolution to problems once we have an issue, if at all. Working in a busy clinic we rely on our EMR for everything as we do not keep paper charts of all documentation. If our program is not working then we cannot provide a high quality of care to our patient's and we get behind on all our documentation, trying to play catch up for the rest of the week. It's frustrating!
Pros
Ease of use. It makes more detailed documentation easier for our Therapists and more efficient. Billing is easier and we like that it gives alerts when modifiers are required.
Cons
Double documentation on eval, re-eval, and discharge days as you are not able to bill from the assessments. Customer support through ReDoc has been terrible and we often have to wait a long time to get someone to look at the issue we are having and fix it for us. Which typically means we have a day or more of notes and documentation to catch up on. Also the speed is slow, especially when we have a lot of Therapists that are all trying to use the system at the same time.
November 2020
Holli from Stella Rehabilitation
Company Size: 11-50 employees
Industry: Hospital & Health Care
Time Used: More than 2 years
Review Source
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
November 2020
ReDoc review
?
Pros
Great set up for SNF and integration with PCC
Cons
Wish it had a better set up for outpt services
Reasons for Choosing Net Health Therapy Suite
?
June 2020
Katy from new beginning therapeutic services
Company Size: 11-50 employees
Industry: Health, Wellness and Fitness
Time Used: More than 2 years
Review Source
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
June 2020
Owner/Therapist
We have had this product since 2006-2007 and love.
Pros
The features are easy to use and it interfaces with our other programs. The price point is great for a small private practice.
Cons
It does not do my paperwork for me. But it does provide templates that are easy to use.
Reasons for Choosing Net Health Therapy Suite
Ease of use and price point.