Practice Fusion Software


 

Founded in 2005, Practice Fusion offers a web-based EHR that includes a suite of integrated features like charting, e-prescribing, patient scheduling, lab and imaging integration, and more. Additionally, practices can qualify for CMS incentives, as Practice Fusion is fully certified.

Since the software is web-based, users can access the system on their iPad EMR interface, which was developed to be touchscreen optimized, allows users full access to appointments, records, and charting during the patient encounter.

Practice Fusion provides templates that can be customized to match the workflow of a practice, and it is designed to support a variety of specialties such as cardiology, dermatology, physical therapy, mental health, internal medicine, and many more.

Practice Fusion's Account Managers and Support Specialists are available by Live Chat, phone, or email, and there's a Learning Center and help forum for users seeking independent learning.

 

Practice Fusion - eRx
 
  • Practice Fusion - eRx
    eRx
  • Practice Fusion - ICD-10 charting
    ICD-10 charting
  • Practice Fusion - Lab results
    Lab results
  • Practice Fusion - Manage online appointments
    Manage online appointments
  • Practice Fusion - Patient fusion
    Patient fusion
  • Practice Fusion - Online check-in
    Online check-in
Supported Operating System(s):
Web browser (OS agnostic)

196 Reviews of Practice Fusion

 

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Software Advice Reviews (115)
More Reviews (81)

Showing 1-20 of 115

Nikki from Kathy Whitaker and Associates
Specialty: Mental & behavioral health
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

Not a product to recommend for mental health offices.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Its FREE. That's about the only thing we care for. It does have a section on the profile page for quick notes to be placed.

Cons

Can't prescribe controlled substances. Doesnt have their own billing. Not compatable with credit/debit card machines. Cant print patient appointments out. Things are not always saved when you click save. Can't retreive inactive patient files all the time. CUSTOMER SUPPORT/TECH SUPPORT IS AWEFUL.

Review Source
 
 

Wronetta from Mind and Body Connections LLC
Specialty: Mental & behavioral health
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

Practice Fusion

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall, Practice Fusion is a great system!

Pros

Cost and ability to meet CMS requirements.
Ability to create templates.
Ability to interact with Practice management software.

Cons

Cannot print initial intake papers out and physically give to clients. You only the option to send via the patient portal.

Review Source
 
 

Ginny from Full Life Counseling & Recovery
Specialty: Mental & behavioral health
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

EMR for startups and free clinics

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

Free electronic medical record that is generally user-friendly. BEST for primary care medical practices, but worked well for me at the time I was starting my private counseling practice. EXCELLENT resource for free clinics too. I especially liked the opportunity to develop my own language that I could pre-load then click to enter frequently used expressions in my SOAP notes.

Cons

No choice for using SOAP note format for progress notes. No way to run reports for the kinds of information I wanted. Nothing about it was behavioral health friendly but it worked well enough in the early years of my counseling practice.

Review Source
 
 

Andrea from Fremont Foot and Ankle
Specialty: Podiatry
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

Dependable

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

We used its free feature and it was easy to use, its did everything we needed. the customer help was always available.

Cons

It didn't have a billing side. We had to get a billing site that worked with practice fusion, which we didn't like.

Review Source
 
 

Annie from Independent
Specialty: Other specialty
Number of employees: 1 employee Employees number: 1 employee

October 2017

October 2017

Unhappy Short-timer!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

would not recommend

Pros

PRO? First Impression. From the outset the program seemed awesome, and the tutorials were helpful. I was excited to be able to modify a patient intake form for my small practice, and change the chart around for what I needed.

Cons

But what I quickly realized was that "SAVE" doesn't "really mean" save, and that all the work I had done on my custom template disappeared when the program timed out. No warning, nothing. I saved it many times along the way, after it happened the first time, but to no avail~ I still lost what I thought I had saved the second time around. Also, it was unresponsive many other times. It has been nothing but frustrating so far. I will keep looking.

Review Source
 
 

Daphne from 1st Choice Family Practice
Specialty: Family medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

I needed help, but it was not provided.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Good product because it was free. Since I was not putting any money into the product, the company felt it should not have to put any time into providing in-house
in service and education on the product. Which is too bad, because I would have liked to use it.

Pros

The product was free. The product had a lot of a lot of uses for my clinic. Electronic prescriptions.

Cons

Customer support was not very supportive. I had problems with e-prescription which were never resolved. The modules were okay. However, I wanted in-house training for me and my staff. I was told to watch the videos. Which means that no thought was given to the different type of learning styles that people have. Consequently, I had to find a different system that was responsive to the needs of my office and would schedule in-house training.

Review Source
 
 

Kathie from Resolutions, Inc.
Specialty: Mental & behavioral health
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

Great software!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have recommended it to several colleagues as the only way to go.

Pros

We have been using PracticeFusion at our clinic for the past several years. Although it is designed for doctors, it is customizable so that we can use it with our psychotherapy clinic. It makes scheduling and charting simple and is always at my fingertips as I can access it anywhere.

Cons

It's not specifically designed for therapists. It was designed with doctors in mind, which I'm sure makes a doctor's office a better fit.

Review Source
 
 

Paige from Logan Mental Health and Wellness
Specialty: Psychiatry
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

We are a small outpatient psychiatric office and Practice Fusion was great for our budget!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great value for the price. We are just starting to implement the patient portal and find it is another useful tool for some patients.

Pros

We love the price, as a small office (2 providers) our budget was limited and this was appealing. I knew other offices larger than ours that used it and they recommended it as well. There is a lot that Practice Fusion is capable of and I think we are only hitting the surface of how it can make our jobs easier. I really like how updox (faxing system) coordinates with Practice Fusion and we can upload what we need into the chart so easily.

Cons

I felt it was difficult to navigate Practice Fusion, but then when we started using it I was also setting up a private practice so that made things more difficult because I really didn't know what I needed as far as intake templates and how to set up my notes to make it quick and easy. After some tries I think we are doing pretty well. The only thing I wish was different (and maybe this can be done and I just don't know how) is that I could duplicate the previous note on a patient and then I can see in one glance what was discussed at our last appointment and then type the new note over the last note. I list their current medications and past medications at the top of the subjective section and so if this could be brought forward on each additional note then all I would need to do is make changes as the occur and not have to keep a "master" word document that I have to update and then copy and paste.

Review Source
 
 

Yan from Eminent Eye Care
Specialty: Optometry
Number of employees: 1 employee Employees number: 1 employee

October 2017

October 2017

A free EMR that offers so much

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

If you don't need specialty specific functions, PF is a really good software.I used it for almost 6 years. I like it!

Pros

It has scheduler for patient appointment booking including online booking. The ability to create own charting templates and edit any time. Eprescription connection with local pharmacies. Support meaningful use.

Cons

The online portal not necessarily bring in new customers but mainly existing customers. Lack of electronic devices integration. No ecommerce through PF.

Review Source
 
 

Fadi from treatment and training facility
Specialty: Psychiatry
Number of employees: 1 employee Employees number: 1 employee

September 2017

September 2017

Fair

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Costumer service is terrible.

Pros

It is free of charge compared to other websites
It is easy to write notes but somehow managing the patient list could be cumbersome

Cons

Ordering medications and looking for a pharmacy can be tough
you can not order controlled substance in every state which other website allows you to

Review Source
 
 

Marc from Marc Waldman DPM PC
Specialty: Podiatry
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Great product with easy learning curve

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Ease of use, free to use, integrated billing can be used with this software, Many pre-made templates that can be shared with other practitioners and very easy to make your own

Cons

Sometimes it is difficult to navigate around and view previous notes and previous billing inquiries.

Review Source
 
 

Elizabeth from Scout Psychiatry
Specialty: Psychiatry
Number of employees: 1 employee Employees number: 1 employee

August 2017

August 2017

simplicity and a great FREE service to the Solo practice.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Keep it Simple!! You should link users with the same practitioners.

Pros

Ease of use, free, and as much or as little as you need, with prescribing ability for the solo practitioner

Review Source
 
 

Marc from Montclair podiatry
Specialty: Podiatry
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Practice fusion review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Electronic prescribing, free support, free use, works with voice dictation
Supports MIPS and easy to create reports.
Easy to find icd10 codes

Cons

Cannot delete an account if entered by error
A little buggy after entering new account
Program times out too quickly and constantly have to re-verify Computer

Review Source
 
 

Chris from Coastal Pediatric Orthopedics
Specialty: Orthopedics / sports medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

New Ortho practice

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Easy to navigate. The fact that it is free is helpful with keeping costs low in my new practice. Custom templates are easy to create.

Cons

Tutorials are good but there are only a few. Need to be self motivated to learn the ins and outs and learn shortcuts for how to make using the software easier

Review Source
 
 

Catherine Chun from Innovative Consulting
Specialty: Infectious diseases
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

Practice Fusion is a free EHR system with a good user interface and fluid navigation.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We are grateful this free EHR, it saves us a lot of money. However, we hope Practice Fusion will provide its own billing system for us, and we are willing to pay for the billing service. As we all know that the billing is the most important part of medical clinic.
Thanks!
Catherine Ye

Pros

1. Providing good features ( Schedule including online booking, Patient demographics, management documents, E Prescription, Insurance and verification, Immunizations, Allergies, Smoking status, Vital sign, customized templates, Referrals, lab order and receiving results, image order and receiving results, Soap Note, Message, Patient portal and MIPS report) for free.
2. Providing free learning center in Practice Fusion EHR system.
3. Providing a free custom service ( with Phone, Email. Message, Online chat).
4. Providing report for regulatory compliance and qualify for CMS incentives.
5. Practice Fusion provides Cloud based EHR system. So, you can access the EHR system at any time from any places including out of county if you have internet access.
6. HIPAA, ICD-10, CPT, HL7 compliance and ONC certified.
7. Practice Fusion EHR system is easy to learn with very good navigation design.
8. Practice Fusion provides some of useful reports ( Patient, Chart notes, Diagnosis Drug interactions, Allergy interaction,
e-Prescription per provider, Medication, Patient lists, Referrals, Appointment, Payer, and Activity feed and audit report).

Cons

1. Practice Fusion has no billing management feature although it can been integrated with other billing software.
2. There is Payer list problems with payer codes, and custom service staffer don't know how to solver the issues.
3. Practice Fusion don't provide our own account manager, we have to explain our issuers each time when we contact customer service representatives.
4. We don't have any communication channel with up level staffer and technical engineer. So, when we have technical or want to have better features, we are lack of connection with Practice Fusion EHR desire team member.
5. Because Practice Fusion is free, the integration with labs and image centers are limited and slower.
6. Practice Fusion doesn't provide onsite help, and there are no regional help centers.
7. Lack of billing feature is a good issue. The processor of integration is completed and have a lot of issues with billing software companies.
8. Because of the billing issue, there is a problem to meet the cost requirement for MIPS from CMC .
9. There is no upper level help staff available in Practice Fusion Customer service.
10. Practice Fusion only provide limited reports. There are no billing and financial Reports. Such as, daily, monthly, yearly receivable and revenue reports.
11. We hope Practice Fusion will provide its own billing system for us, and we are willing to pay for the billing service.

Review Source
 
 

pj from connors chiropractic llc
Specialty: Chiropractic
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

Great software

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

The ease of use makes this program excellent for my practice. I have not used the scheduler yet, but I intend to in the near future. I currently pay for a scheduler and billing program that has a fraction of the features of practice fusion.

Cons

No ability to click on body parts like some other chiropractic programs, but to be fair this is not solely based on chiropractic

 
 

Dennis from Dennis Humphrey PhD LCPC
Specialty: Mental & behavioral health
Number of employees: 1 employee Employees number: 1 employee

July 2017

July 2017

Price is right for solo pratitioner

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Looking for ward to further development and telehealth integration.

Pros

1) Fairly easy to use and comprehensive. 2)The community of users who offer specialized templates. 3) Integration with billing systems

Cons

1) A bit cumbersome
2) Geared more toward medical community than mental health community
3) Clunky on mobile devices
4)No sync with other calendars even as an anonymous booking

 
 

Jessica from Martinsburg Pediatrics
Specialty: Pediatrics
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

EMR

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Would be nice to have drop down options for templates not all free text.

Pros

Pros is Free and EMR is very easy to learn and teach. Some labs are integrated with system and lab results are available on the system.

Cons

Free text option. System could have more problems history sections and family history. Not all lab companies are integrated into system.

 
 

James from Bluffton Jasper County Volunteers in Medicine
Specialty: General practitioner
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2017

July 2017

This software is just great. It exceeds all my expectations of an ehr

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

For solo or small group this is the best there is. Once you learn to use Dragon side by side you will really get through. Also good templates available

Pros

The dashboard approach to organization is better than chained drop downs. You can easily switch from patient to patient records.

Cons

VERY BIG CON: Not compatible with voice to text within the software but you can cut and paste. No experience with anything but Dragon

 
 

Howard from Howard M Mintz, MD
Specialty: Pulmonology
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

Practice Fusion is GREAT

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I have been using this product for 3 years. Implementation was easy and the staff was wonderful. They are constantly upgrading the product to make it compliant with the never ending, government regulations. The help desk is wonderful. Having remote access on my cellphone is amazing and helps when patients call after hours.

Cons

This is a cloud based system. It has gone down in the past, but the crew at Practice Fusion has made corrections very rapidly. The worst outage was related to general downtime from AT&T.

 
 
 
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Showing 1-20 of 81

Oswaldo from World Health Centers, LLC.

November 2017

November 2017

FREE. Great for records but you will definitely need more softwares to run a full practice.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

FREE.. FREE.. IT IS FREE and very good with EMR, my practice uses it for when we have a patient and we need multiple doctors who work at the their own practices to review EMR. Easy and Fast!!

Cons

You need to integrate other softwares if you want to do billing and inventory. So you must become proficient with this software and quickbooks.

Review Source: Capterra
 

Mary from Student Healthcare Project
Number of employees: 1 employee Employees number: 1 employee

September 2017

September 2017

Easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

HIPAA compliant free electronic medical records.

Pros

Have to train students three times per year and they catch on really quickly. We are a student-run free clinic so the students graduate and I have retrain the next group.

Cons

Reports need to be more robust. I have to hand count many items I need for grants. We do not bill for services and the reporting that is built in does not cover the information I need at times.

Review Source: Capterra
 

Greg Victor from Maryland Healthcare PC

September 2017

September 2017

worst technical support, if you have not started yet, think twice, denied e scribe and no one knows

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Free EMR

Pros

Free but Practice fusion gets pain by vendors- xray, lab etc. they have e scribe which helped a lot and I did 95% of my prescriptions including narcotics but now I'm having a nightmare.

Cons

I'm getting used to it but if you have a problem they have the worst technical support- no one seems to know the problem- no supervisor to talk to, no one knows how to fix, updating a license expiration date will messed up your e scribe and NO ONE can help. They want to change your expiration date thats different from your actual expiration date is the only advise they can give you. What a nightmare!

Review Source: Capterra
 

Dr. Debra from Debra T. Miller MD LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

For our 2 person practice, this software allowed us to become electronic and meet all requirements.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It allowed us to become electronic at no cost and provided us with the means to meet all the governmental requirements and receive incentives. It is cloud -based so we can access our records from anywhere - it's useful when we are on call and can review the records. We have most of our patients request electronic refills which is much faster than any other way to prescribe and patients appreciate that their prescription is already at the pharmacy. It also allows you to make your own flowsheets to individualize your records. I recommend it highly.

Pros

The COST and the way Practice Fusion is continually responding to our suggestions and constantly
improving itself. We also started using other vendors we learned about from Practice Fusion like Updox which is an electronic fax program.

Cons

most of our large labs and all of our radiology do not interface with Practice Fusion so the paper copy needs to be scanned and put in chart.

Review Source: Capterra
 

Paul from Sucgang Family Medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Easy to go live!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Free EMR

Pros

Ease of use. Ease to train staff. On-line and cross platform compatibility is best. Can use Mac, PC or Linux

Cons

If my internet is down, so am I. I can't think of too may other cons. Can be easier to use sign in and out.

Review Source: Capterra
 

Melody from Walnut Street Health & Wellness
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Very easy to use, taught ourselves.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It is available to use on more than PC's. Easy to teach new employees.

Pros

Quick to learn. Nicely laid out for ease of use. Surprisingly detailed. Would recommend for any small practice.

Cons

We did not use the billing portion as it takes another interface. We could have made use of it for some money, but decided not to. Not really a con!

Review Source: Capterra
 

Kaja from Shifa Health
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

I use Practice Fusion EHR for the purpose of Mental Health Billing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Electronic transfer of charges to our billing program saves hours of charge entry per day. The MIPS and PQRS dashboards help track Medicare incentives.

Pros

I like that it integrated with Advanced MD for electronic charge entry. The MIPS dashboard is also very handy for tracking Medicare insentives

Cons

I would like to see a special place for phone notes, as it is we just document them in the messages but it makes it hard to go back and find phone notes when needed.

Review Source: Capterra
 

Scott from Appalachian Surgery & Vein
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

User friendly, very functional, good support, meets / exceeds MU etc compliance.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

User friendly, very functional, good support, meets / exceeds MU etc compliance.

Pros

User friendly, very functional, good support, meets / exceeds MU etc compliance. Very happy with this EHR.

Review Source: Capterra
 

Angus from Baechtel Creek Medical Clinic

July 2017

July 2017

Fantastic Web Based EMR

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is web based EMR. Our office found it easy to implement. It is great that any computer with internet access can be your work computer. I compared to other EMR's - it as a clean modern interface. It is built to get you meaningful use and other quality measurements. It is completely free to use, so you can try it out. The support is also superb - chat support is better than phone support most of the time. Our office productivity has gone up after we implemented it, something I have never heard about another clinic after implementing an EMR.

Cons

I wish I could eRX narcotics in California. I wish there was a view that had in order all the things that as happened: refills, encounters, messages, documents. I also wish in the summery view there was a pane for tasks in the patient summary.

Review Source: Capterra
 

sabita from Everest

July 2017

July 2017

Easy at first, now I am starting to look for other EMR, since not getting much tech support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

free software when i was unable to afford it.

Pros

Free, easy to use, I love its concept. It helped a lot when I first opened my office. I have all the labs I use integrated into the system.

Cons

I am unable to get prescription requests thro' escript from the pharmacies for last 1 year, I have been crying for help but none of the techs have been able to solve it!
Notes still shows ICD 9 codes.
Billing too complicated so had to out source.

Review Source: Capterra
 

Janell from Mark J Parisi and Associates

June 2017

June 2017

only works with ipad. Lied about becoming more user friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It exists. It does not allow easy cut and paste. It is difficult to send by email

Cons

Very inflexible and does not work with other pads making it useless in the workplace unless I purchase an IPAD.

Review Source: Capterra
 

Paul from Sucgang Family Medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

We have been using this EMR for 7 years. It's been great.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Free EMR. No hassles. Low Learning curve.

Pros

Ease of use. Learning curve is low. Simple and efficient. Their staff is very helpful with setup. Can work on any platform, Mac, Linux or PC.

Cons

No internet, no EMR. It has come a long way since it's introduction. Their staff is helpful. Billing can be confusing for provider but easy for biller.

Review Source: Capterra
 

Wade from Orchard Holistic Medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Everything you could ask for in a free system.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Very helpful for small practice start up.

Pros

Free.
Auto insurance verification.
Best code search engine.
e Prescriptions are very easy to use.

Cons

Flowcharts are cumbersome.
Ads take up about 1/6 of screen.
Some bugs with superbills when attempting to change previously saved entries.
Limited connectivity with billing software.

Review Source: Capterra
 

Debra from Debra L Bunger MD
Number of employees: 1 employee Employees number: 1 employee

June 2017

June 2017

Very little interest in helping the physician; bugs are never fixed. Platform is unstable.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Free software

Pros

Free. That is great thing. I have created multiple templates over the years which suit my needs. Ads are not terribly intrusive.

Cons

But there is almost no interest in streamlining for the physician. simple bugs are often never fixed. Refuses to upgrade so that controlled substances can be sent electronically, and to print to fax is unnecessarily burdensome. Platform is unstable and system often crashes. AT times you lose data.

Review Source: Capterra
 

Aleksandr from Oswego Surgical Associates, LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

My practice has been using Practice Fusion for 5 years, and we love everything about it!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Smooth daily operation of my surgical practice.

Pros

Reliable and dependable, web-based - always accessible, functional, easy to use, has all necessary features and more, always on the cutting edge and always ahead of everyone else where regulations are concerned.

Cons

Ability to load dictated reports from hospital to the EHR would be very helpful.

Review Source: Capterra
 

jaseem from Primary care of orlando

May 2017

May 2017

excellent

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

easy to use,easy to set up, lab integration, imaging center integration, meaningful use, excellent customer service.

Cons

there is no fax integration. can not be customized by the enduser(only some), multiple steps to print.

Review Source: Capterra
 

Jennifer from Jennifer Abraham, MD
Number of employees: 1 employee Employees number: 1 employee

May 2017

May 2017

Excellent EMR. I feel very fortunate that i found PF 7 years ago.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Very easy and intuitive to use.
They are continually working on upgrades to make it easy to comply with changing meaningful use, PQRS and now MIPS requirements.
Excellent customer service.
No need to buy new software or updates to software;

Cons

Other than immunizations, does not easily keep track of all of the Health screening needs for the patients

Review Source: Capterra
 

Jennifer from Jennifer Abraham, MD
Number of employees: 1 employee Employees number: 1 employee

May 2017

May 2017

Excellent EMR. I feel very fortunate that i found PF 7 years ago.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This software IS my medical practice. It helps me keep my patient information organized and easy to find. Communication within my practice is very easily documented. It is a free software which has allowed me, over the last 5 years, to take advantage of the Meaningful Use program for Medicare. That program has paid me over the last 5 years because, with this software, I was able to prove better care for my patients. Some programs can cost much. With this FREE program, I would say one of the benefits is therefore financial.

Pros

Very easy and intuitive to use.
They are continually working on upgrades to make it easy to comply with changing meaningful use, PQRS and now MIPS requirements.
Excellent customer service.
No need to buy new software or updates to software; everything is FREE

Cons

Other than immunizations, does not easily keep track of all of the Health screening needs for the patients

Review Source: Capterra
 

Ali from Wahid medical.
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

The Best EHR

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

used so many EHRs, this one is the best, makes EPIC, Greenway, And the VA hospitals EHR a joke'' very easy to use, very friendly costumer service, easy to learn.
But the thing that I like the most is the ease of use, the improvement in the car in the last 2 years was great. They have been using practice fusion for more than 6 years now.

Pros

easy to use,

Cons

any EHR needs improvement

Advice to Others

very good customer service, and it's improving daily. Very fast.

Review Source: Capterra
 

Dr J from Garden Grove Primary Care
Number of employees: 1 employee Employees number: 1 employee

April 2017

April 2017

I absolutely LOVE Practice Fusion!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I bought another EHR a few years ago, but after training, it was still hard to use, so I didn't use it at all! I tried 3 different EHRs, but if was Practice Fusion that was the easiest and the friendliest. I started using PF full time 1 week after playing around with it and watching a couple of training videos on the site. I've introduced my colleagues to PF, and many of them are using it now. I even "train" my friends who want to use PF to make it easy for them to start! A lot of my friends refer to me as their PF IT!

Pros

FREE, ease of use, training videos on the website that anyway one access at any time to self-educate. I

Cons

That they do maintenance on thursday nights from 8-1. I wish that they would do maintenance around 1-2AM to 4-5AM on Sundays or something.... But thank goodness, they haven't had to be offline too often anymore

Review Source: Capterra
 
 
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