Practice Fusion Software


 

Founded in 2005, Practice Fusion offers a web-based EHR that includes a suite of integrated features like charting, e-prescribing, patient scheduling, lab and imaging integration, and more. Additionally, practices can qualify for CMS incentives, as Practice Fusion is fully certified.

Since the software is web-based, users can access the system on their iPad EMR interface, which was developed to be touchscreen optimized, allows users full access to appointments, records, and charting during the patient encounter.

Practice Fusion provides templates that can be customized to match the workflow of a practice, and it is designed to support a variety of specialties such as cardiology, dermatology, physical therapy, mental health, internal medicine, and many more.

Practice Fusion's Account Managers and Support Specialists are available by Live Chat, phone, or email, and there's a Learning Center and help forum for users seeking independent learning.

 

Practice Fusion - eRx
 
  • Practice Fusion - eRx
    eRx
  • Practice Fusion - ICD-10 charting
    ICD-10 charting
  • Practice Fusion - Lab results
    Lab results
  • Practice Fusion - Manage online appointments
    Manage online appointments
  • Practice Fusion - Patient fusion
    Patient fusion
  • Practice Fusion - Online check-in
    Online check-in
Supported Operating System(s):
Web browser (OS agnostic)

213 Reviews of Practice Fusion

 

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Software Advice Reviews (125)
More Reviews (88)

Showing 1-20 of 125

Laurence from Agape Health Services, Inc.
Specialty: General practitioner
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2018

January 2018

Great Product but could use more features

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

There was a very low learning curve for the product. If you are familiar with Electronic Health Records, you can use this product. Pricing can't be beat (free)

Cons

Could use better reporting features for health centers such as Federally Qualified Health Centers.

Review Source
 
 

Donna from Eagle's Nest Counseling, LLC
Specialty: Mental & behavioral health
Number of employees: 1 employee Employees number: 1 employee

January 2018

January 2018

Practice fusion free ehr

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Good ehr to start out on with limited funds for solo practice

Pros

For a Free EHR it has many functions. It is easy to learn to use. Sharing of templates.across users is nice.

Cons

My biggest complaint is there is not a way to truly gear towards mental/ behavioral health work flow. Can be adapted with development of some templates.

Review Source
 
 

Monica from Acupuncture with Monica
Specialty: Alternative & holistic medicine
Number of employees: 1 employee Employees number: 1 employee

January 2018

January 2018

Terrible for small medical practices with a conscience

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The pro for this product is that it is free, but the cons outweigh this ease of price! I only used this for a month then switched quickly.

Cons

You have to use their online calendar to book all of your appointments. If you do not use their calendar, then you cannot use the EHR function. This is a big drawback that creates extra work. You also have to be ok with Practice Fusion selling your raw patient data to pharmaceutical companies. Yuck!

Review Source
 
 

Susan from Self employed
Specialty: Psychiatry
Number of employees: 1 employee Employees number: 1 employee

December 2017

December 2017

Very good free customizable system

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

Free
Easy prescribing
Customizable templates
Comprehensive and integrated ecps, records, billing, patient interaction site

Cons

No app off the browser
Slow (unless that’s just my computer)
Mostly because of the scope, I find some parts more difficult than others
Virtually no customer support after ‘sales’
Company going public, I don’t know how that will affect price/product

Review Source
 
 

JULIA from WINDSOR MEDICAL CENTER PEDIATRICS
Specialty: Pediatrics
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

EXCELLENT FREE EMR !

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

FREE, EASE OF USE FOR SCHEDULING, E-PRESCRIBE.
ABLE TO KEEP GOOD COMMUNICATION WITH PATIENT.
PATIENTS ARE ABLE TO ACCESS THEIR MEDICAL RECORDS WITH PATIENT FUSION.

Review Source
 
 

margaret from healthcare
Specialty: Vascular / phlebology
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

easy to learn

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

ease of use and free access
list of daily charts
support access
designation of user access
using temeplates to speed notes

Cons

unable to schedule a provider time period Out of the office
templates not always loading?
harde rto learn that aspect of software
wish there were email confirmations sent to patients

Review Source
 
 

Nikki from NPOC LLC
Specialty: Family medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

Worth the "money."

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Slow at times, but what program isn't? I know there are features I am not utilizing, but I have not had the time to research.

Pros

Free. Great starter software for primary care offices. MIPS and Macra compliant. Has a lot of features which are great especially for a free software. Pretty easy to use, I had no training and could function daily.

Review Source
 
 

Jake from USBChiro
Specialty: Chiropractic
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

Hello budget conscious

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall, you get what you pay for. For those switching from a more robust system you will be very frustrated and unhappy. For those just testing the waters I highly recommend it BECAUSE you can work out exactly what you want from an all-inclusive office software while spending nothing, but some time.

Pros

The biggest pro is the price. The free version is adequate if you have a no frills straight forward practice. If you are a practice that is switching from almost everything paper and don't want to pay a lot for software you will like how easy it is to set up, scan in documents, and keep decent fundamental SOAP notes / patient charts.

Cons

Customer service is as good as non-existent... Don't even try. The "ticket" format is better than waiting on the phone forever, but the response time is laughable. You can save macros/hot-button type things but the end note doesn't look that great (maybe others know how to make that better).

Review Source
 
 

Lisa from Progressive Psychiatric
Specialty: Psychiatry
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

Practice frustration

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The charting windows open up very small- again, fine for PCPs, but not ideal if you're psych like me and need more room to document

Pros

For one practitioner it is free, and it has e-prescribing, which is a good deal when you are just getting started.
It is a full fledged program and can integrate with labs, billing, etc.

Cons

Terrible tech support, they respond to queries after a week, and they lose track of the issue- not surprisingly. My sens is I am talking
to a bot in Malaysia/somewhere off shore, not native English speakers.
The knowledge base/tutorials are hard to see , it has not been intuitive or easy to learn for me, and I have used multiple programs.

Review Source
 
 

Sharon from Sharon Davern MSED, LP, LMFT
Specialty: Psychology/therapy
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

The WORST customer service process

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Unfortunately I'm into the program now but I wish it were easy to leave cause I'd be gone.

Pros

It is easy to make it be flexible.

Cons

Any questions or problems with this product? Oh no you cant call customer support. You can only "submit a ticket" and at some point..days later they get back to you and you can ONLY communicate through emails. All of you questions requires a new ticket. It is insane.

Review Source
 
 

Nikki from Kathy Whitaker and Associates
Specialty: Mental & behavioral health
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

Not a product to recommend for mental health offices.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Its FREE. That's about the only thing we care for. It does have a section on the profile page for quick notes to be placed.

Cons

Can't prescribe controlled substances. Doesnt have their own billing. Not compatable with credit/debit card machines. Cant print patient appointments out. Things are not always saved when you click save. Can't retreive inactive patient files all the time. CUSTOMER SUPPORT/TECH SUPPORT IS AWEFUL.

Review Source
 
 

Wronetta from Mind and Body Connections LLC
Specialty: Mental & behavioral health
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

Practice Fusion

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall, Practice Fusion is a great system!

Pros

Cost and ability to meet CMS requirements.
Ability to create templates.
Ability to interact with Practice management software.

Cons

Cannot print initial intake papers out and physically give to clients. You only the option to send via the patient portal.

Review Source
 
 

Ginny from Full Life Counseling & Recovery
Specialty: Mental & behavioral health
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

EMR for startups and free clinics

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

Free electronic medical record that is generally user-friendly. BEST for primary care medical practices, but worked well for me at the time I was starting my private counseling practice. EXCELLENT resource for free clinics too. I especially liked the opportunity to develop my own language that I could pre-load then click to enter frequently used expressions in my SOAP notes.

Cons

No choice for using SOAP note format for progress notes. No way to run reports for the kinds of information I wanted. Nothing about it was behavioral health friendly but it worked well enough in the early years of my counseling practice.

Review Source
 
 

Andrea from Fremont Foot and Ankle
Specialty: Podiatry
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

Dependable

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

We used its free feature and it was easy to use, its did everything we needed. the customer help was always available.

Cons

It didn't have a billing side. We had to get a billing site that worked with practice fusion, which we didn't like.

Review Source
 
 

Annie from Independent
Specialty: Other specialty
Number of employees: 1 employee Employees number: 1 employee

October 2017

October 2017

Unhappy Short-timer!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

would not recommend

Pros

PRO? First Impression. From the outset the program seemed awesome, and the tutorials were helpful. I was excited to be able to modify a patient intake form for my small practice, and change the chart around for what I needed.

Cons

But what I quickly realized was that "SAVE" doesn't "really mean" save, and that all the work I had done on my custom template disappeared when the program timed out. No warning, nothing. I saved it many times along the way, after it happened the first time, but to no avail~ I still lost what I thought I had saved the second time around. Also, it was unresponsive many other times. It has been nothing but frustrating so far. I will keep looking.

Review Source
 
 

Daphne from 1st Choice Family Practice
Specialty: Family medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

I needed help, but it was not provided.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Good product because it was free. Since I was not putting any money into the product, the company felt it should not have to put any time into providing in-house
in service and education on the product. Which is too bad, because I would have liked to use it.

Pros

The product was free. The product had a lot of a lot of uses for my clinic. Electronic prescriptions.

Cons

Customer support was not very supportive. I had problems with e-prescription which were never resolved. The modules were okay. However, I wanted in-house training for me and my staff. I was told to watch the videos. Which means that no thought was given to the different type of learning styles that people have. Consequently, I had to find a different system that was responsive to the needs of my office and would schedule in-house training.

Review Source
 
 

Kathie from Resolutions, Inc.
Specialty: Mental & behavioral health
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

Great software!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have recommended it to several colleagues as the only way to go.

Pros

We have been using PracticeFusion at our clinic for the past several years. Although it is designed for doctors, it is customizable so that we can use it with our psychotherapy clinic. It makes scheduling and charting simple and is always at my fingertips as I can access it anywhere.

Cons

It's not specifically designed for therapists. It was designed with doctors in mind, which I'm sure makes a doctor's office a better fit.

Review Source
 
 

Paige from Logan Mental Health and Wellness
Specialty: Psychiatry
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

We are a small outpatient psychiatric office and Practice Fusion was great for our budget!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great value for the price. We are just starting to implement the patient portal and find it is another useful tool for some patients.

Pros

We love the price, as a small office (2 providers) our budget was limited and this was appealing. I knew other offices larger than ours that used it and they recommended it as well. There is a lot that Practice Fusion is capable of and I think we are only hitting the surface of how it can make our jobs easier. I really like how updox (faxing system) coordinates with Practice Fusion and we can upload what we need into the chart so easily.

Cons

I felt it was difficult to navigate Practice Fusion, but then when we started using it I was also setting up a private practice so that made things more difficult because I really didn't know what I needed as far as intake templates and how to set up my notes to make it quick and easy. After some tries I think we are doing pretty well. The only thing I wish was different (and maybe this can be done and I just don't know how) is that I could duplicate the previous note on a patient and then I can see in one glance what was discussed at our last appointment and then type the new note over the last note. I list their current medications and past medications at the top of the subjective section and so if this could be brought forward on each additional note then all I would need to do is make changes as the occur and not have to keep a "master" word document that I have to update and then copy and paste.

Review Source
 
 

Yan from Eminent Eye Care
Specialty: Optometry
Number of employees: 1 employee Employees number: 1 employee

October 2017

October 2017

A free EMR that offers so much

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

If you don't need specialty specific functions, PF is a really good software.I used it for almost 6 years. I like it!

Pros

It has scheduler for patient appointment booking including online booking. The ability to create own charting templates and edit any time. Eprescription connection with local pharmacies. Support meaningful use.

Cons

The online portal not necessarily bring in new customers but mainly existing customers. Lack of electronic devices integration. No ecommerce through PF.

Review Source
 
 

Fadi from treatment and training facility
Specialty: Psychiatry
Number of employees: 1 employee Employees number: 1 employee

September 2017

September 2017

Fair

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Costumer service is terrible.

Pros

It is free of charge compared to other websites
It is easy to write notes but somehow managing the patient list could be cumbersome

Cons

Ordering medications and looking for a pharmacy can be tough
you can not order controlled substance in every state which other website allows you to

Review Source
 
 
 
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Showing 1-20 of 88

Nancy from Guardian Family Care, PLLC

January 2018

January 2018

It seems each upgrade makes the charting harder

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It's free and our tiny practice could not afford to buy a software.
I can use it from home.
I can check it for inactive patients.

Cons

Scheduling still has glitches where appointments get erased mysteriously
It takes forever to get useful changes made

Review Source: Capterra
 

Javier from NL R
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

Easy to use from day 1.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy flow of information. Easy to train others in it. New lab features for trending has made it more useful.

Cons

Needs more automation with voice dictation and a larger template library that includes all specialties.

Review Source: Capterra
 

Aldo from MFNC
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

Initially good. Later, not so much.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Was able to achieve meaningless use for 2 years.

Pros

It is free. Its pretty straight forward to use. The ads which apparently offset the cost to keep it free are not particularly annoying or intrusive.

Cons

Security is too complex. We stopped using the software and had to switch to another EHR when they made the security so complex, we couldn't even log into the software ourselves. After being locked out for several days we had to change.

Review Source: Capterra
 

jaseem from primary care of orlando

January 2018

January 2018

Excellent, efficient,.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to setup, train, and use. Functionality, Excellent Customer support. Updated. increase workflow.

Cons

Multiple steps to print documents, lack of individual customization, which do not need too much anyway.

Review Source: Capterra
 

Washington from Wells Medical Services
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

Our experience with PF is very good .. complete and very easy to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We were able to satisfy the initial medical necessity requirement and collected the first incentive for the three doctors in the office. We need more help in pursuing the subsequent incentives for using the EHR.

Pros

Complete and very user-friendly. We have used this program since April of 2012 and it has served us very well. It is very easy to use. Even a newly hired staff can start using it right away.

Cons

The PA module needs to be repaired. It is frustrating. The member's ID should be automatically posted from the member's insurance profile. The phone number formatting and autofill should coordinate. The saving does not work so I have to start all over again.

Review Source: Capterra
 

Gianna from Truxtun Psychiatric Medical Group

December 2017

December 2017

Practice Fusion has odd limitations and customer support does not resolve glitches quickly.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We benefit by having a free EMR that does electronically send superbills to our billing software (Collaborate MD).

Pros

The best part about Practice Fusion is it's free. I'm very excited that for 2018 we can submit Meaningful Use Data through Practice Fusion directly, which is going to save me a lot of time this year.

Cons

The scheduler is inefficient - I pushed my company to use CollaborateMD (our billing software) for the scheduler because of how awkward and inefficient Practice Fusion is in this category.

Review Source: Capterra
 

Karen from Little Poudre Family Clinic
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

I started using this product whe I opened my own practice over 5 years ago. It serves my purposes!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I will continue to recommend this product unless I see a better one that is also free to use.

Pros

Most of it works well. They try to fix things and make them more user friendly.

If you want a true review, don't ask people to make it a minimum number of characters. This is annoying. I wonder if this is eough characters yet. Don't make us work to appease you!

Cons

Patient communications don't get to me . For example, I don't get verification that they will be there for their appointments. Also they try to change data on their accounts that doesn't come through. Somethings about it are still a bit awkward.

Review Source: Capterra
 

Oswaldo from World Health Centers, LLC.

November 2017

November 2017

FREE. Great for records but you will definitely need more softwares to run a full practice.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

FREE.. FREE.. IT IS FREE and very good with EMR, my practice uses it for when we have a patient and we need multiple doctors who work at the their own practices to review EMR. Easy and Fast!!

Cons

You need to integrate other softwares if you want to do billing and inventory. So you must become proficient with this software and quickbooks.

Review Source: Capterra
 

Mary from Student Healthcare Project
Number of employees: 1 employee Employees number: 1 employee

September 2017

September 2017

Easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

HIPAA compliant free electronic medical records.

Pros

Have to train students three times per year and they catch on really quickly. We are a student-run free clinic so the students graduate and I have retrain the next group.

Cons

Reports need to be more robust. I have to hand count many items I need for grants. We do not bill for services and the reporting that is built in does not cover the information I need at times.

Review Source: Capterra
 

Greg Victor from Maryland Healthcare PC

September 2017

September 2017

worst technical support, if you have not started yet, think twice, denied e scribe and no one knows

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Free EMR

Pros

Free but Practice fusion gets pain by vendors- xray, lab etc. they have e scribe which helped a lot and I did 95% of my prescriptions including narcotics but now I'm having a nightmare.

Cons

I'm getting used to it but if you have a problem they have the worst technical support- no one seems to know the problem- no supervisor to talk to, no one knows how to fix, updating a license expiration date will messed up your e scribe and NO ONE can help. They want to change your expiration date thats different from your actual expiration date is the only advise they can give you. What a nightmare!

Review Source: Capterra
 

Dr. Debra from Debra T. Miller MD LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

For our 2 person practice, this software allowed us to become electronic and meet all requirements.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It allowed us to become electronic at no cost and provided us with the means to meet all the governmental requirements and receive incentives. It is cloud -based so we can access our records from anywhere - it's useful when we are on call and can review the records. We have most of our patients request electronic refills which is much faster than any other way to prescribe and patients appreciate that their prescription is already at the pharmacy. It also allows you to make your own flowsheets to individualize your records. I recommend it highly.

Pros

The COST and the way Practice Fusion is continually responding to our suggestions and constantly
improving itself. We also started using other vendors we learned about from Practice Fusion like Updox which is an electronic fax program.

Cons

most of our large labs and all of our radiology do not interface with Practice Fusion so the paper copy needs to be scanned and put in chart.

Review Source: Capterra
 

Paul from Sucgang Family Medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Easy to go live!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Free EMR

Pros

Ease of use. Ease to train staff. On-line and cross platform compatibility is best. Can use Mac, PC or Linux

Cons

If my internet is down, so am I. I can't think of too may other cons. Can be easier to use sign in and out.

Review Source: Capterra
 

Melody from Walnut Street Health & Wellness
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Very easy to use, taught ourselves.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It is available to use on more than PC's. Easy to teach new employees.

Pros

Quick to learn. Nicely laid out for ease of use. Surprisingly detailed. Would recommend for any small practice.

Cons

We did not use the billing portion as it takes another interface. We could have made use of it for some money, but decided not to. Not really a con!

Review Source: Capterra
 

Kaja from Shifa Health
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

I use Practice Fusion EHR for the purpose of Mental Health Billing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Electronic transfer of charges to our billing program saves hours of charge entry per day. The MIPS and PQRS dashboards help track Medicare incentives.

Pros

I like that it integrated with Advanced MD for electronic charge entry. The MIPS dashboard is also very handy for tracking Medicare insentives

Cons

I would like to see a special place for phone notes, as it is we just document them in the messages but it makes it hard to go back and find phone notes when needed.

Review Source: Capterra
 

Scott from Appalachian Surgery & Vein
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

User friendly, very functional, good support, meets / exceeds MU etc compliance.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

User friendly, very functional, good support, meets / exceeds MU etc compliance.

Pros

User friendly, very functional, good support, meets / exceeds MU etc compliance. Very happy with this EHR.

Review Source: Capterra
 

Angus from Baechtel Creek Medical Clinic

July 2017

July 2017

Fantastic Web Based EMR

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is web based EMR. Our office found it easy to implement. It is great that any computer with internet access can be your work computer. I compared to other EMR's - it as a clean modern interface. It is built to get you meaningful use and other quality measurements. It is completely free to use, so you can try it out. The support is also superb - chat support is better than phone support most of the time. Our office productivity has gone up after we implemented it, something I have never heard about another clinic after implementing an EMR.

Cons

I wish I could eRX narcotics in California. I wish there was a view that had in order all the things that as happened: refills, encounters, messages, documents. I also wish in the summery view there was a pane for tasks in the patient summary.

Review Source: Capterra
 

sabita from Everest

July 2017

July 2017

Easy at first, now I am starting to look for other EMR, since not getting much tech support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

free software when i was unable to afford it.

Pros

Free, easy to use, I love its concept. It helped a lot when I first opened my office. I have all the labs I use integrated into the system.

Cons

I am unable to get prescription requests thro' escript from the pharmacies for last 1 year, I have been crying for help but none of the techs have been able to solve it!
Notes still shows ICD 9 codes.
Billing too complicated so had to out source.

Review Source: Capterra
 

Janell from Mark J Parisi and Associates

June 2017

June 2017

only works with ipad. Lied about becoming more user friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It exists. It does not allow easy cut and paste. It is difficult to send by email

Cons

Very inflexible and does not work with other pads making it useless in the workplace unless I purchase an IPAD.

Review Source: Capterra
 

Paul from Sucgang Family Medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

We have been using this EMR for 7 years. It's been great.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Free EMR. No hassles. Low Learning curve.

Pros

Ease of use. Learning curve is low. Simple and efficient. Their staff is very helpful with setup. Can work on any platform, Mac, Linux or PC.

Cons

No internet, no EMR. It has come a long way since it's introduction. Their staff is helpful. Billing can be confusing for provider but easy for biller.

Review Source: Capterra
 

Wade from Orchard Holistic Medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Everything you could ask for in a free system.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Very helpful for small practice start up.

Pros

Free.
Auto insurance verification.
Best code search engine.
e Prescriptions are very easy to use.

Cons

Flowcharts are cumbersome.
Ads take up about 1/6 of screen.
Some bugs with superbills when attempting to change previously saved entries.
Limited connectivity with billing software.

Review Source: Capterra
 
 
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