TRAKnet is an electronic medical records (EMR) solution built specifically for small podiatry practices. Users can choose between cloud-based and on-premise deployments. Key features include charting, billing, eligibility, coding and patient management.

TRAKnet’s EMR integrates billing, charting and scheduling within the solution. It is also able to automatically convert ICD-9 codes into ICD-10. Users can run a real-time comparison report on what codes they billed each month.

TRAKnet enables each user to customize their home screen to include important items for each specific role. The solution also includes a patient portal that allows patients to enter demographic and insurance information as well as request appointments and prescription refills.

Encounter notes
Encounter notes

Encounter notes

MIPS/MACRA

MIPS/MACRA

Patient chart

Patient chart

Payments

Payments

Scheduler

Scheduler

Task list

Task list

Supported Operating System(s):

Web browser (OS agnostic), Windows 10



20 Reviews of TRAKnet

Overall rating

4.0 / 5 stars

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Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

October 2018

TRAKnet review

Pros

Support is good. Training involves trainer, videos and written instructions. Easier to catch up on notes once you learn the program.

Cons

No Telemedicine capacity. No IPad capacity. No Dictation capacity. Burns through the allowed Gigs on my Verizon MiFi like crazy.

Review Source: Capterra

calvin from Foot and Ankle Associates

Specialty:  Podiatry

Number of employees:  11-50 employees

Ease-of-use

Functionality

October 2018

Frustratingly slow.

Pros

Can't think of any.

Cons

Did I mention its slow. Takes forever to change screens. Such a waste of time. Hate it. Hate it. Hate it.

Review Source

Stephan from GFAS

Specialty:  Podiatry

Number of employees:  2-10 employees

Ease-of-use

Functionality

July 2018

Terrible experience especially when deciding to switch

Do not recommend. Stay away

Pros

Did not like this product at all. I cannot recommend this software in any way. The software kept changing, but instead of getting better it go worse.

Cons

Everything. Then when we decided to switch they would not allow me to unlock my own database. Had to pay them a monthly fee to access my own data sitting on my own server. Considered suing them over it but it would have been too cumbersome.

Review Source

KIM from Oregon Foot Care Centers

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Software is slow due to defaults. Reports are many but mostly useless.

Pros

Smart sheet ICD 10 code system works very well, is really the only reason I kept the program when ICD 10 came along, many others dropped it as too expensive and support issues were always an issue. Charting is done fairly well and not too burdensome.

Cons

Defaults slow the system instead of allowing you to choose the information pulled. Support does not respond, very poor. Could be a good program with different emphasis, works too much on MIPPS / MACRA etc when almost no one in podiatry is reporting. Gave 2 stars for value based on support and incorrect direction for profession.

Review Source: Capterra

john from allegheny foot & ankle center

Ease-of-use

Value for money

Customer support

Functionality

March 2018

Very easy to use, wish it could connect and integrate into larger systems.

Pros

Customer support, intuitive nature of the program. The program understands the needs of podiatric physicians and surgeons better than Epic.

Cons

No connectivity/integration into larger systems. When using Epic, history, labs and studies can be imported quickly into the note. With TRAKnet, all of it must be entered individually by the user. Once signed off, Epic notes upload into the system. TRAKnet stays in your office and must be sent by hand to referring and collaborating providers.

Review Source: Capterra

James from Tri-City Podiatry Group

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

March 2018

Our practice has been using Traknet since Traknet 2.0 and it is the perfect EHR .

The benefits Traknet offers our practice is the streamlined process of charting patients for our doctors which allows them to spend more time with our patients. Traknet aides the running of a private practice by allowing our staff to have a complete patient focus. The ability to take copays and track in-office spending is a great benefit for our practice as well that would otherwise be provided by different services.

Pros

Traknet makes scheduling patients easy and efficient. Our doctors also find dictating progress notes in Traknet results in very comprehensive and thorough notes. The ability to save scans within a patients chart allows for our office to have complete medical documents so that our patients will receive the most quality care. Traknet is user friendly and our front office staff as well as our medical assistants have been able to learn the software with ease.

Cons

The two cons with Traknet is that with the e-fax service is limited to one company that does not offer reasonable prices and e-prescribing is quite difficult.

Review Source: Capterra

Richard from Richard Rees, D.P.M., P.A.

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

March 2018

I've enjoyed using TrakNet in my practice. It's functionality fit my needs.

I enjoyed the straight forward charting and billing.

Pros

Podiatry specific, customization available with my practice. Usually, the support staff answer the phone quickly, and are able to answer any question quickly.

Cons

The updates are sporadic and infrequent. Some features should be included in the usage fees, but are "added on" expenses.

Review Source: Capterra

Jeffrey from KCIP

Ease-of-use

Value for money

Customer support

Functionality

March 2018

Easy to use

Pros

Podiatry specific and easy to create templates and import export data and works well in a busy multi physician practice.

Cons

Cloud version is challenging and the switch from server based system was less than efficient or pleasant but did mostly get resolved

Review Source: Capterra

Sandra from Cheraw Foot Center

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

February 2018

TRAKnet is very user friendly. The support is top notch, owned by podiatrist; keeping it up to date

Makes scheduling, billing and doing clinical work effortlessly.

Pros

Windows based, easy to use. The support team is GREAT! Clerical & clinical staff can work continuously. Current, up to date with all Medicare requirements. Great webinars for learning the system. Webinars that also keep us informed of future changes. Support team is eager and willing to help with any questions. ALWAYS available. Best podiatry software we have ever used. - On the billing side: it's so easy to use. Claims submission is a breeze.

Review Source: Capterra

April from Destin Podiatry

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

February 2018

Traknet is a wonderful system for podiatrists. I love the smooth user interface and extra features.

Pros

Traknet is always looking to implement new, helpful features into their software. I don't have to worry about correctly reporting insurance requirements and billing is a breeze. The customer service is great! I'm always able to resolve any issue in a prompt manner. It's so easy to manage the daily schedule. The referrals section makes sending consultation notes an stress-free task.

Cons

Sometimes the software updates don't apply correctly. I've had to uninstall / reinstall the program a few times in the last 6 months. The monthly price is a little steep. Especially if we wanted to use the cloud option. I wish that when we put in the MIPS questions on the note that the correct code would populate in the invoice. That would be a big time saver!

Review Source: Capterra

Karen from Footprint Podiatry PLLC

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

February 2018

prior notification of updates or system crash would like to be notified prior via email

Pros

The simplicity of the program makes it easy to use . And has step by step guide for a particular situation that you may encounter

Cons

That it does not have the capability to download remits on excel also I am visually impaired and would like the font a little bigger it well help me with getting through the fields quicker;.

Review Source: Capterra

Response: TRAKnet, Nemo Health

March 2018

Karen, When our product has a new release, we send an email to all users. It sounds like you may not be getting those notifications. We are going to be sure you are on the list and reach out to you to ensure you are satisfied. Thank you for your review and your on-going support as a TRAKnet user!

Sheri from Richard M. Allen, DPM

Ease-of-use

Value for money

Customer support

Functionality

February 2018

It is a very user friendly program. Customer Service has helped me in a timely manner.

Pros

It is podiatric specific which makes it easier to use. The webinars provided are helpful in learning how to use it. Able to get help with questions quickly and efficiently.

Review Source: Capterra

Gabriel from Mid Florida Foot, Ankle & Vein Clinic

Ease-of-use

Value for money

Customer support

Functionality

February 2018

I've evaluated all software available for podiatry. Traknet is the most comprehensive.

Pros

We used to do our own billing. RCM, a branch of NEMO Health now does it for us. They're experts! Don't waste your time trying to do it in-house. We now have a team of billers working my account. We could never do that before. They've got it covered.

Cons

I believe the software is the best complete product on the market for podiatry practice management. They are always innovating to make it better and they listen to their customers.

Review Source: Capterra

Sharon from Sharon I. Monter, DPM LLC

Ease-of-use

Value for money

Customer support

Functionality

January 2018

Customer service is timely and the program is easy to use. Podiatrists should only be using TRAKnet.

Pros

Easy to use and understand. It is designed with the podiatrist in mind and helps make my job easier.

Review Source: Capterra

Ahmad from Farah Podiatry Associates

Ease-of-use

Value for money

Customer support

Functionality

January 2018

All EMR pose problems for practcioners bu TrakNet makes it easier with their support team

Pros

Ease of customization and the technical support team. Integration of practice management and continued development. Instead of saying no they do what they can with the limitations we may have.

Cons

Fax portal need more development. Wish you could resend ERx and print off a secondary copy. I would like a patient picture up whenever you have a note opened

Review Source: Capterra

Jeffrey from J Frederick, DPM PC

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

January 2018

Great software at a great price

easy to use, contains billing and notes There is nothing negative about the software, I like the price, the easy to navigate screens and the ability to write electronic Rx

Pros

Software is easy to use, with both billing and charting along with practice management reports. Very easy to learn. Fantastic customer support.

Review Source: Capterra

Jay from Podiatry

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

January 2018

Software is great for Podiatry

Pros

Easy to use, easy to learn, has billing and charting together, great customer support they really care about customers

Cons

I haven't had anything negative related to the software. Other than we are required to use electronic software in our practices

Review Source: Capterra

Alan from Central Jersey Foot and Ankle Care, PC

Ease-of-use

Value for money

Customer support

Functionality

January 2018

Easy to use! Podiatry specific. Company run by podiatrist who know what podiatrist need!

Practice management consulting, along with the ability to outsource my billing to NEMO Health. They also have an e-commerce company built in.

Pros

Podiatry specific! Easy to use. Easy to customize. Has pre-built templates. Software is always being updated

Cons

Like all EHR software, it sometimes takes away from interacting with the patient, but does allow me to quickly review information needed for patient treatment

Review Source: Capterra

Todd from CT Podiatry Associates

Specialty:  Podiatry

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

January 2018

Have used this system from its inception of 3.0 for 4 years.

Have used this system extensively for 5 years and am very ready to switch to a more modern efficient system very soon.

Cons

Lots of cons here. I don’t like that I often lose progress notes when more than one user is in a note at the same time or if you, by mistake open the same note twice you will always lose the saved note. Don’t like that the patient portal is suboptimal. Don’t like that template access and configuration is archaic and takes too many steps to configure. Don’t like that you cannot insert graphic material within the progress note . Prescription writer is not user friends is hard to use.

Review Source

Leah from THERAPY & WELLNESS

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2017

I have used Traknet with several of my accounts and found that it was basic.

It allowed me to access and update patient info. for billing and charting purposes.

Pros

It is basic and does not have to much going on, so it does not overwhelm the user. I have used more complex software but if your practice does not require a lot, then Traknet would be fine.

Cons

It is limited as far as functions, but then again it is podiatry specific. Some of the functions could be updated.

Review Source: Capterra

Displaying 1 - 20 of 20 reviews