Supported Operating System(s):Mac OS, Web browser (OS agnostic)
About ER-Express Patient queuing
ER Express provides cloud-based, white-labeled mobile check-in, digital queuing, and intake solutions designed to support urgent cares and specialty clinics in boosting the efficiency of their check-in and intake process while streamlining communication, reducing workload and call volume, and creating a better experience for patients, clients, and staff.
Patients are added to a virtual queue by checking in from the clinic website, texting a shortcode that links to a mobile-friendly form, or checking in via lobby kiosk. This flexibility allows for contactless, remote waiting from home, parking lot, or an in-person waiting room. In addition, walk-in clinics may opt to use automatically assigned treatment times based on an algorithm that learns current and histori...
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