Spiceworks Free Network Management Software

Can free help desk software really work for your business? We think so, and so does the Software & Information Industry Assocation (SIAA). In 2010, they recognized Spiceworks as the best vertical market business content solution.

Spiceworks is a 100% free help desk and network management solution specifically designed for systems administrators and IT professionals. The system works best if you’re managing a network with up to 1,000 devices. While it can handle more than 1,000 devices, the software will run much slower. What we like most about Spiceworks is the robust functionality you get, all at no cost. With Spiceworks, your IT department can receive help support tickets via the Internet and email, assign them to the right team member, and create, track and manage new tickets. Other notable features in the free IT app include network monitoring, UPS power management, PC troubleshooting, and Active Directory management.

Used by nearly 1.5 million information technology professionals, Spiceworks is able to offer their system for free because it is sponsored by IT companies that advertise in the application. If you’d rather not view advertisements in the workflow, or if you can’t run them on your network, you can opt for the ad-free, low monthly cost version. The product is frequently updated by Spiceworks developers to meet the demands of their user base. They even offer telephone-, email- and chat-based support – all for free.