AppointmentsEverywhere Software


 

A leader in medical scheduling for the past 20 years, SpectraSoft created AppointmentsEverywhere with the intention of delivering a convenient and user-friendly, yet comprehensive and powerful scheduling tool to support a variety of disciplines and specialties. AppointmentsEverywhere is native web-based application that is great for use in multiple locations, across departments, and for traveling clinicians.

AppointmentsEverywhere serves clinics, practices and organizations from small to large, and offers specialty-friendly features for radiology, home health, chiropractic, cardiology, behavioral health, and more. Because everything is stored safely in the cloud, it eliminates the need to buy extra hardware, install software updates, and maintain servers. AppointmentsEverywhere is SSL Security encrypted and maintains HIPAA Compliance across the system. You can access the application anywhere, from any computer, mobile device, or tablet, and the software is compatible with multiple browsers.

We like AppointmentsEverywhere because they offer over 100 reports that aid in monitoring resources, tracking patient cancellations and conflicts, managing billing and financials, noting new patients and referrals, and collecting diagnoses, just to name a few. Their “Find Appointment” feature makes it easy to enter all necessary requirements and find open time slots, so you spend less time scanning calendars. Schedule multi-step procedures or treatments instantly, recurring appointments at varying times, and compare patients schedule to providers to lock in the best time.

AppointmentsEverywhere is subscription-based and offers three tiers of editions: Clinic, Multi-site, and Enterprise, so you can choose the right level of features for your practice. If you’re in the market for an easy-to-use solution for your complex medical scheduling, AppointmentsEverywhere should be one of the systems you review.

 

Supported Operating System(s):
Mac OS, Web browser (OS agnostic)

8 Reviews of AppointmentsEverywhere

Showing 1-8 of 8

 

from Jefferson Center for Mental Health
Specialty: Mental & behavioral health

AE Review from JCMH

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

The base product is a very solid scheduling software system. When I get to interact with the technical staff that support our interface and the product enhancements to AE, I enjoy our conversations.

Likes Least

The product has not evolved in the direction we need and we are unable to modify the software to better meet our needs. While I feel the vendor has listened to our requests, very few have been incorporated into the software.

Recommendations

I would recommend to not self-host. We are always 6 or more releases behind. We seem to always be out of the loop with the new changes going on with the software. I feel like we are very much on our own with this software.

 
 

from Thomas Hospital PT dept
Specialty: Physical therapy / rehab

Appointments Everywhere

Ease-of-use

Functionality

Product Quality

Customer Support

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Ease-of-use
Functionality
Functionality
Product Quality
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Likes Best

We have used AppointsPro for several years and have reviewed Appointments Everywhere as we are in need of an upgrade. We really like the functionality of this product and the ease of interfacing with our registration product to provide quick case development. One feature we have found successful is the text message reminders for our pts. it has increased productivity and decreased errors. Appointment history feature is excelllent and provides a detail description of who and what was altered.

Likes Least

Difficulty to identify us as a client when we require service, slows down correction time.

Recommendations

Complete a demo and ask an abundance of questions about how it will work for you specific situation and them demo the answer.

 
 

from Illinois Dermatology Inst.
Specialty: Dermatology

Fast, User Friendly and Reliable

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
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Functionality
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Likes Best

This appointment software was easy to use and extremely user friendly.

Likes Least

The one thing that I least like about this product is that we aren't using it any more. We are a very busy, yet small, dermatology practice and this software was our appointment scheduler for many years. The only reason we aren't still using it is because "corporate" decided to go with a different PM software and forced us to switch. I would switch back to SpectraSoft in a heartbeat if given the chance.

Recommendations

Utilize customer service. They are friendly, intelligent, and understanding. Not something you get these days in the technology field.

 
 

from Family First Center for Autism and Child Development / Behavioral Solutions, LLC
Specialty: Mental & behavioral health

Scheduling

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
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Functionality
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Likes Best

I like the ability to have multiple providers listed on the screen at the same time.

Likes Least

It is a little slow sometimes. It freezes on screens.

Recommendations

You can hover over the appointment to see the notes put in.

 
 

from Family First
Specialty: Mental & behavioral health

Appt Everywhere

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

This is a nice added feature to our office for scheduling.

Likes Least

Sometimes is can be quite confusing on how to go back and find entered information, or to edit.

Recommendations

Compare with other software vendors for the best product for the size of your business.

 
 

from Family First Center for Autism
Specialty: Mental & behavioral health

Appointments Everywhere for Behavioral Health Office

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
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Functionality
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Likes Best

I was really impressed with the training provided to us prior to using the software. We scheduled three separate one hour sessions via GoToMeeting.com. Our rep provided extensive training on how to use the software. They are very accommodating to ongoing support and any questions that may arise. If you are going to be using this software on an ongoing basis, I highly recommend taking notes during training sessions so that you can reference them later.

Likes Least

What I like least about the vendor was that we were initially quoted different prices on the mobile feature and templates used for super billing. First, we were told that we could use this software through a mobile device, we would just have to pay a monthly fee. After we signed our contract and started training, we were then told that because we only purchased limited number of licenses, that we were unable to use this application through a mobile device. In the end, SpectraSoft stuck to their initial word and offered us use on our mobile device for a monthly fee. A reason we chose this software over others was due to the compatibility with mobile phones.

Another issue we encountered was that we were initially quoted $200 for a template to use for superbilling. After pursing the template, we were then told it would be over $600, which was very frustrating for us. In the end, we decided not to purchase the template due to the expense.

Recommendations

I recommend double checking any quotes provided by SpectraSoft due to our experience of receiving different quotes for services outside of our contract.

 
 

from Family First
Specialty: Mental & behavioral health

AppointmentsEverywhere Review

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
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Likes Best

AppointmentsEverywhere is a great addition to our office scheduling. It is fairly easy to operate.

Likes Least

Sometimes, it is difficult to try and find all the information stored or figure out how to edit.

Recommendations

Explore the software fully. It seems like the more you work with it, the more you find!

 
 

from Family First Center for Autism
Specialty: Mental & behavioral health

Appointments Everywhere for ABA Therapy office

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

It's pretty simple to use. The monthly cost is inexpensive. This software works well, and the technical support is good.

Likes Least

There are hidden costs that the sales force does not tell you about. There are costs for training, for texting or auto reminder calls, for any small adjustments that need to be made. Also they don't tell you that you have to pay for three years, or you do not receive the monthly quoted rate. They also did not tell us that the mobile version costs extra and is only provided to their larger clients.

Recommendations

Ask lots of questions and ask what costs extra every time they explain a feature.

 
 
 
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