CareCloud Concierge Medical Software

1 Review (4.0/5)

CareCloud is a modern, cloud-based system with the ease-of-use and low cost of ownership buyers have come to expect from cloud solutions. The system offers all of the requisite functionality for appointment scheduling, medical billing and claims processing. However, the product’s functional differentiation comes in the way in which CareCloud takes advantage of its cloud architecture to address common challenges like appointment reminders, which this system handles through unique electronic reminders. For billing, the system includes a powerful data mining and rules management function, which supports billing managers who are seeking to reduce first submission denials. Finally, the product is also differentiated by its powerful reporting and analytics capabilities.

CareCloud serves all specialties and practices of any size. The system can even support practices that have multiple corporate entities and NPIs. The later is accomplished through a unique tabbed user interface design.

CareCloud will be most appreciated by practices that are seeking the simplicity of a modern, web-based system and are frustrated with older, Windows-based systems. A quick glimpse at the product shows a refreshingly modern and clean user interface. CareCloud can operate on any operating system and web browser, so Apple enthusiasts will be pleased that they can run this system on the Mac OS.



Navigate multiple practices if needed

Navigate multiple practices if needed

 
Intuitive scheduler handles demanding requirements

Intuitive scheduler handles demanding requirements

 
Comprehensive overview of patient information

Comprehensive overview of patient information

Reporting and business intelligence module

Reporting and business intelligence module

 

1 Review of CareCloud Concierge

Overall rating
Review by from Lawrence A Berger MDPA |
Ease-of-use
Functionality
Product quality
Customer support
We are a cardiology practice in the Aventura area. We previously used a very similar system, but we did not feel that the customer service and response was meeting our expectations or needs, so we starting looking at other options.

We moved over to CareCloud due to it's innovative software, the features that it has to offer and the future plans with which we were presented. We felt this was a company that would lead the way as they were one of the few companies that started using cloud technology; that gave us a sense that this company had big potential.

The implementation process was very smooth. The support they provided during the implementation and the ongoing customer service is truly outstanding.

Our staff was able to learn the software and tools pretty quickly and the resources available for questions and support was also outstanding. Today, that same level of response and service is still there. They are just a phone call or e-mail away, and immediately respond.

At this time we are very pleased that we made the change and the company has truly performed beyond what we expected. If you are in the market and researching this type of service we strongly recommend CareCloud.

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