Navicure ClaimFlow Software


 

Navicure ClaimFlow is specially developed for claims management, including billing and payments processes. The software caters to health care organizations of all sizes, and can only be deployed as a Web-based solution.

In addition to claims management, key features include remittance, appeals and denials. The system also provides verification of eligibility, along with diagnosis and procedure coding.

Navicure ClaimFlow caters to all specialities, including cardiology, nephrology, neurology, oncology, ophthalmology, orthopedics, radiology and urology.

All of Navicure solutions are supported by the Navicure 3-Ring® Policy. Navicure guarantees their client’s customer service calls will be answered within three rings by an experienced Client Services team member.

In 2014, Navicure appeared on Healthcare Informatics’ HCI 100 listing for the sixth consecutive year. Navicure also received the Gold Award in the 2013 Stevie Awards for Sales and Customer Service in the Customer Service Department of the Year competition for the health care, pharmaceuticals and related industries. 

 

Navicure ClaimFlow - Claims scorecard
 
  • Navicure ClaimFlow - Claims scorecard
    Claims scorecard
  • Navicure ClaimFlow - Analysis dashboard
    Analysis dashboard
  • Navicure ClaimFlow - Practice management system
    Practice management system
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Linux, Unix, Web browser (OS agnostic), Windows 2000, Windows 8

5 Reviews of Navicure ClaimFlow

 

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Software Advice Reviews (3)
More Reviews (2)

Showing 1-3 of 3

Heather from McComb Children's Clinic
Specialty: Pediatrics
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

Not Satisfied

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I did not like the set up that Navinet has. We constantly had issues with logging in.

Pros

I really could not give you any pros on this product we had so much trouble.

Cons

Are logins would hardly ever work. Getting someone to fix the issues was horrible. We would get locked out of account. We also could not get a lot of our remittance electronically through them.

 
 

Debbie from DT Medical Billing Service
Specialty: Billing services
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Cluttered and Pricey

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

When I was using Navicure, I would find that the denials would be in multiple places for me to correct instead of just one. Also, the claims I had in there, I asked Office Ally and they had the same patient that I had submitted to Navicure. It seems like Navicure charged is a month to send them to Office Ally a monthly at the most, got the denials, and scattered them around in their system to create multiple work. I switched to Office Ally and love it and their customer service.

Pros

None

Cons

Read my review.

Advice to Others

Use Office Ally.

 
 

Dean from Alabama Orthopaedic Clinic
Specialty: Orthopedics / sports medicine

May 2015

May 2015

Navicure Claim Flow

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Ease of use oof the software. The reports help with Revenue Cycle Management; especially on denied claims.

Likes Least

We like all aspects of Navicure and their customoer support.

Recommendations

Analyze the reporting features as compared to competitive products

 
 
 
Showing 1-2 of 2

Jessica from Child & Adult Psychiatry of Lakewood Ranch
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2017

June 2017

Navicure

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Claim processing

Pros

It simplifies the way I do billing. It integrates with my electronic record software and makes the process easy.

Cons

The implementation process was not as easy as expected. I have been about a year using this software and still don't find the platform that friendly (for a non-experience billing person like me). Whenever I have an issue I rather talk to a rep than go to the Nanicure website and try to understand what was the issue with the claims. If it makes any sense, Navicure simplifies the way I do my billing and collect but if there is any problems with claims I don't feel is an easy to understand platform.

Source: Capterra
 

Michelle from Southwestern Eye Center

December 2016

December 2016

Middle of the Road

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Navicure's clearing house product leaves a lot to be desired. While not a terrible product, there are some definite flaws. Their reporting is clunky, and can only become more "robust" if you purchase and use their add-on. They also do not offer good reports with regard to institutional billing. Their customer service is decent, and they do answer immediately when you call.

Source: Capterra