Practice Fusion Software


 

Founded in 2005, Practice Fusion offers a web-based EHR that includes a suite of integrated features like charting, e-prescribing, patient scheduling, lab and imaging integration, and more. Additionally, practices can qualify for CMS incentives, as Practice Fusion is fully certified.

Since the software is web-based, users can access the system on their iPad EMR interface, which was developed to be touchscreen optimized, allows users full access to appointments, records, and charting during the patient encounter.

Practice Fusion provides templates that can be customized to match the workflow of a practice, and it is designed to support a variety of specialties such as cardiology, dermatology, physical therapy, mental health, internal medicine, and many more.

Practice Fusion's Account Managers and Support Specialists are available by Live Chat, phone, or email, and there's a Learning Center and help forum for users seeking independent learning.

 

Practice Fusion - eRx
 
  • Practice Fusion - eRx
    eRx
  • Practice Fusion - ICD-10 charting
    ICD-10 charting
  • Practice Fusion - Lab results
    Lab results
  • Practice Fusion - Manage online appointments
    Manage online appointments
  • Practice Fusion - Patient fusion
    Patient fusion
  • Practice Fusion - Online check-in
    Online check-in
Supported Operating System(s):
Web browser (OS agnostic)

180 Reviews of Practice Fusion

 

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Software Advice Reviews (104)
More Reviews (76)

Showing 1-20 of 104

Elizabeth from Scout Psychiatry
Specialty: Psychiatry
Number of employees: 1 employee Employees number: 1 employee

August 2017

August 2017

simplicity and a great FREE service to the Solo practice.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Keep it Simple!! You should link users with the same practitioners.

Pros

Ease of use, free, and as much or as little as you need, with prescribing ability for the solo practitioner

 
 

Marc from Montclair podiatry
Specialty: Podiatry
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Practice fusion review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Electronic prescribing, free support, free use, works with voice dictation
Supports MIPS and easy to create reports.
Easy to find icd10 codes

Cons

Cannot delete an account if entered by error
A little buggy after entering new account
Program times out too quickly and constantly have to re-verify Computer

 
 

Chris from Coastal Pediatric Orthopedics
Specialty: Orthopedics / sports medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

New Ortho practice

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Easy to navigate. The fact that it is free is helpful with keeping costs low in my new practice. Custom templates are easy to create.

Cons

Tutorials are good but there are only a few. Need to be self motivated to learn the ins and outs and learn shortcuts for how to make using the software easier

 
 

Catherine Chun from Innovative Consulting
Specialty: Infectious diseases
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

Practice Fusion is a free EHR system with a good user interface and fluid navigation.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We are grateful this free EHR, it saves us a lot of money. However, we hope Practice Fusion will provide its own billing system for us, and we are willing to pay for the billing service. As we all know that the billing is the most important part of medical clinic.
Thanks!
Catherine Ye

Pros

1. Providing good features ( Schedule including online booking, Patient demographics, management documents, E Prescription, Insurance and verification, Immunizations, Allergies, Smoking status, Vital sign, customized templates, Referrals, lab order and receiving results, image order and receiving results, Soap Note, Message, Patient portal and MIPS report) for free.
2. Providing free learning center in Practice Fusion EHR system.
3. Providing a free custom service ( with Phone, Email. Message, Online chat).
4. Providing report for regulatory compliance and qualify for CMS incentives.
5. Practice Fusion provides Cloud based EHR system. So, you can access the EHR system at any time from any places including out of county if you have internet access.
6. HIPAA, ICD-10, CPT, HL7 compliance and ONC certified.
7. Practice Fusion EHR system is easy to learn with very good navigation design.
8. Practice Fusion provides some of useful reports ( Patient, Chart notes, Diagnosis Drug interactions, Allergy interaction,
e-Prescription per provider, Medication, Patient lists, Referrals, Appointment, Payer, and Activity feed and audit report).

Cons

1. Practice Fusion has no billing management feature although it can been integrated with other billing software.
2. There is Payer list problems with payer codes, and custom service staffer don't know how to solver the issues.
3. Practice Fusion don't provide our own account manager, we have to explain our issuers each time when we contact customer service representatives.
4. We don't have any communication channel with up level staffer and technical engineer. So, when we have technical or want to have better features, we are lack of connection with Practice Fusion EHR desire team member.
5. Because Practice Fusion is free, the integration with labs and image centers are limited and slower.
6. Practice Fusion doesn't provide onsite help, and there are no regional help centers.
7. Lack of billing feature is a good issue. The processor of integration is completed and have a lot of issues with billing software companies.
8. Because of the billing issue, there is a problem to meet the cost requirement for MIPS from CMC .
9. There is no upper level help staff available in Practice Fusion Customer service.
10. Practice Fusion only provide limited reports. There are no billing and financial Reports. Such as, daily, monthly, yearly receivable and revenue reports.
11. We hope Practice Fusion will provide its own billing system for us, and we are willing to pay for the billing service.

 
 

pj from connors chiropractic llc
Specialty: Chiropractic
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

Great software

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

The ease of use makes this program excellent for my practice. I have not used the scheduler yet, but I intend to in the near future. I currently pay for a scheduler and billing program that has a fraction of the features of practice fusion.

Cons

No ability to click on body parts like some other chiropractic programs, but to be fair this is not solely based on chiropractic

 
 

Dennis from Dennis Humphrey PhD LCPC
Specialty: Mental & behavioral health
Number of employees: 1 employee Employees number: 1 employee

July 2017

July 2017

Price is right for solo pratitioner

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Looking for ward to further development and telehealth integration.

Pros

1) Fairly easy to use and comprehensive. 2)The community of users who offer specialized templates. 3) Integration with billing systems

Cons

1) A bit cumbersome
2) Geared more toward medical community than mental health community
3) Clunky on mobile devices
4)No sync with other calendars even as an anonymous booking

 
 

Jessica from Martinsburg Pediatrics
Specialty: Pediatrics
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

EMR

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Would be nice to have drop down options for templates not all free text.

Pros

Pros is Free and EMR is very easy to learn and teach. Some labs are integrated with system and lab results are available on the system.

Cons

Free text option. System could have more problems history sections and family history. Not all lab companies are integrated into system.

 
 

James from Bluffton Jasper County Volunteers in Medicine
Specialty: General practitioner
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2017

July 2017

This software is just great. It exceeds all my expectations of an ehr

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

For solo or small group this is the best there is. Once you learn to use Dragon side by side you will really get through. Also good templates available

Pros

The dashboard approach to organization is better than chained drop downs. You can easily switch from patient to patient records.

Cons

VERY BIG CON: Not compatible with voice to text within the software but you can cut and paste. No experience with anything but Dragon

 
 

Howard from Howard M Mintz, MD
Specialty: Pulmonology
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

Practice Fusion is GREAT

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I have been using this product for 3 years. Implementation was easy and the staff was wonderful. They are constantly upgrading the product to make it compliant with the never ending, government regulations. The help desk is wonderful. Having remote access on my cellphone is amazing and helps when patients call after hours.

Cons

This is a cloud based system. It has gone down in the past, but the crew at Practice Fusion has made corrections very rapidly. The worst outage was related to general downtime from AT&T.

 
 

Kristine from Private Practice
Specialty: Mental & behavioral health
Number of employees: 1 employee Employees number: 1 employee

July 2017

July 2017

Not useful for counseling practice

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

The pros are:
- The software is free.
- It is easy to set-up
- Customer service seems fair, they email reminders to complete set up.

Cons

The cons are:
- There is no room to customize for needs that aren't related to a medical practice, i.e., I was dealing with a lot of medical terminology/forms that was unnecessary and confusing for my counseling practice

 
 

Raymond from Ofemedical
Specialty: Family medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Very easy to use and functionality perfect

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great for a free EHR

Pros

Free and very good for new practice with little capital. Great software. no complication in use . initial follow up with customer services is very effective and there will make sure uu are up and running well

Cons

May take long to talk to a customer service person. This product is generally good but it doesn't have a billing soft ware intergrated into it. But you can use their partners software

 
 

Deonne from The Charis Clinic PLLC
Specialty: Family medicine
Number of employees: 1 employee Employees number: 1 employee

June 2017

June 2017

Free, but has some drawbacks

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

When we started using Practice Fusion 8-9 years ago, it was incredibly well supported and functional for the time. However, over time it has had less and less support, and has had several episodes of downtime in the past year which were incredibly disruptive. However, it's the best system available for free in my opinion.

Pros

It's free!!!!
Good for the small practice
In connects to electronic faxing system (Updox) for a fully electronic office

Cons

It used to be very intuitive, but is a little less so now.
It doesn't have the level of support that is needed for a FT practice.

 
 

Pam from Kathy Karamlou,MD inc
Specialty: Rheumatology
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Adequate Free Electronic Health Record

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Happy with the EMR up to 2017. I don't feel it will meet our needs for QPP reporting.

Pros

This is a free platform for medical offices. There are no hidden charges and it is easy to use. Cloud based, so you don't have to invest in servers. Easily link lab facilities to send and receive orders/results electronically.

Cons

I don't feel they are ready for CMS's quality payment program. We are already in June and don't have a dashboard for the Advancing care information (old meaningful use) yet. We need to gauge how we are meeting each measure before the start of the last available reporting period. The Quality measures (eCQM) are only geared towards primary care and we are a specialty with a specialty measure set. I have to connect with a Specialized registry to be able to report quality measure, and the data files are not adequate to download a CCDA file, so I may need to input ALL the data manually to be able to report and to get credit for the bonus points. We may need to switch EMRs if things stay the same.

 
 

Falguni from TRavel Health and Infectious Diseases. LLC
Specialty: Pediatrics
Number of employees: 1 employee Employees number: 1 employee

May 2017

May 2017

easy and manageable for a small practice

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Templates can be designed better

Pros

free of charge
Very easy to use and learn, no prior set up required
POrtable and can be used on multiple locations

Cons

Often has technical glitches. No easy way to send consult letters. Cannot receive faxes online. Poor lab list to integrate.
Not easy to use on mobile devises

 
 

Cori from Medical
Specialty: General practitioner
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Free EMR

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

It is very user friendly, and absolutely wonderful for independent practices!

Pros

First it is free. It is set up close to most "typical EMR's" making it easy to use and easy to learn. Another Pro built in electronic prescription with eligibility feature built in the program. Easy to learn about medicare requirements and apply to notes for appropriate documentation.

Cons

Difficult to come up with personal templates. Though you can customize a template, but the ability to make exactly how you want is not an available feature. It would be nice to have E & M calculator for the Superbill/billing.

 
 

Rachel from Refuge Clinic
Specialty: Other specialty
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2017

April 2017

Intuitive, Effective EHR

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We really enjoy working with Practice Fusion. We have several providers and the ease of this EHR is very important and beneficial to us. It is an excellent fit.

Pros

Intuitive and easy to use; cost effective; covers broad scope of clinical needs (scheduling, SOAP note, messages, medications)

Cons

Requested updates take a long time and often no resolve is met. While customer service is very friendly, they are not helpful in regards to reporting concerns with the EHR and providing information for updates.

 
 

Marla from Colburn Chiropractic, LLC
Specialty: Chiropractic
Number of employees: 1 employee Employees number: 1 employee

April 2017

April 2017

Overall Great EHR.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I love that this product can be accessed from anywhere at any time on any computer with an internet connection. It is very easy to use and easy to customize. I find that the ease of customizing the software is one of the best features for myself as a chiropractor using a software designed for medical doctors.

Cons

I wish there were more reports including patient demographic reports. I have a separate billing company, so I have not been able to combine Practice Fusion's features with a billing software yet. Because of that, when I want a patient list for a mailing or something similar, it is not easy to do unlike running some of the other reports that are built in.

 
 

Lucy from NAALWELLNESS MEDICAL AND WELLNESS CENTER LLC
Specialty: Internal medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

best EHR for start up clinic

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

It would be best to have easy access to billing software

Pros

Easy to use by staff. It could be assessed anywhere provided you have access to a computer. It's free which is the good part

Cons

Its all free text clinical notes are time consuming. It would be better to have templates for easy charting

 
 

Ellen from Pain Treatment Consultants of WNY
Specialty: Pain management
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Think carefully before using

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have used practice fusion since 2010. In the beginning, tech support was helpful and expedient. While there were many system fixes, in the beginning, they generally improved the situation. However, over the last several years, the tech supports has declined significantly. Even more frustrating is the ability to communicate with a supervisor to resolve issues. Most recently, there is an error in a drug called Belbuca, only approved for pain because Practice fusion feels that it is the same as suboxone!. Have tried to explain to many tech support, same pull down menu. A little better on the phone but no change in results. Ridiculous that this cannot be resolved.

Pros

Free

Cons

Poor customer support.

 
 

Sandra from Cedar Family Practice
Specialty: Family medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Practice Fusion

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have used Practice Fusion at two different offices. It is a free product and qualifies for the federal incentive programs. It is capable of completing all of the basic requirements of a physician's office. The providers did not have trouble using it and we still use it in one of our smaller offices.

Pros

Free program, qualifies for the government programs, fairly easy for the providers to navigate.

Cons

Cannot be used to do Rural Health billing. Support was more personal in the beginning, now most problems are handled by e-mail rather than speaking with a person.

 
 
 
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Showing 1-20 of 76

Paul from Sucgang Family Medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Easy to go live!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Free EMR

Pros

Ease of use. Ease to train staff. On-line and cross platform compatibility is best. Can use Mac, PC or Linux

Cons

If my internet is down, so am I. I can't think of too may other cons. Can be easier to use sign in and out.

Source: Capterra
 

Melody from Walnut Street Health & Wellness
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Very easy to use, taught ourselves.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It is available to use on more than PC's. Easy to teach new employees.

Pros

Quick to learn. Nicely laid out for ease of use. Surprisingly detailed. Would recommend for any small practice.

Cons

We did not use the billing portion as it takes another interface. We could have made use of it for some money, but decided not to. Not really a con!

Source: Capterra
 

Kaja from Shifa Health
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

I use Practice Fusion EHR for the purpose of Mental Health Billing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Electronic transfer of charges to our billing program saves hours of charge entry per day. The MIPS and PQRS dashboards help track Medicare incentives.

Pros

I like that it integrated with Advanced MD for electronic charge entry. The MIPS dashboard is also very handy for tracking Medicare insentives

Cons

I would like to see a special place for phone notes, as it is we just document them in the messages but it makes it hard to go back and find phone notes when needed.

Source: Capterra
 

Scott from Appalachian Surgery & Vein
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

User friendly, very functional, good support, meets / exceeds MU etc compliance.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

User friendly, very functional, good support, meets / exceeds MU etc compliance.

Pros

User friendly, very functional, good support, meets / exceeds MU etc compliance. Very happy with this EHR.

Cons

none!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Source: Capterra
 

Angus from Baechtel Creek Medical Clinic

July 2017

July 2017

Fantastic Web Based EMR

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is web based EMR. Our office found it easy to implement. It is great that any computer with internet access can be your work computer. I compared to other EMR's - it as a clean modern interface. It is built to get you meaningful use and other quality measurements. It is completely free to use, so you can try it out. The support is also superb - chat support is better than phone support most of the time. Our office productivity has gone up after we implemented it, something I have never heard about another clinic after implementing an EMR.

Cons

I wish I could eRX narcotics in California. I wish there was a view that had in order all the things that as happened: refills, encounters, messages, documents. I also wish in the summery view there was a pane for tasks in the patient summary.

Source: Capterra
 

sabita from Everest

July 2017

July 2017

Easy at first, now I am starting to look for other EMR, since not getting much tech support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

free software when i was unable to afford it.

Pros

Free, easy to use, I love its concept. It helped a lot when I first opened my office. I have all the labs I use integrated into the system.

Cons

I am unable to get prescription requests thro' escript from the pharmacies for last 1 year, I have been crying for help but none of the techs have been able to solve it!
Notes still shows ICD 9 codes.
Billing too complicated so had to out source.

Source: Capterra
 

Janell from Mark J Parisi and Associates

June 2017

June 2017

only works with ipad. Lied about becoming more user friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It exists. It does not allow easy cut and paste. It is difficult to send by email

Cons

Very inflexible and does not work with other pads making it useless in the workplace unless I purchase an IPAD.

Source: Capterra
 

Paul from Sucgang Family Medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

We have been using this EMR for 7 years. It's been great.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Free EMR. No hassles. Low Learning curve.

Pros

Ease of use. Learning curve is low. Simple and efficient. Their staff is very helpful with setup. Can work on any platform, Mac, Linux or PC.

Cons

No internet, no EMR. It has come a long way since it's introduction. Their staff is helpful. Billing can be confusing for provider but easy for biller.

Source: Capterra
 

Wade from Orchard Holistic Medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Everything you could ask for in a free system.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Very helpful for small practice start up.

Pros

Free.
Auto insurance verification.
Best code search engine.
e Prescriptions are very easy to use.

Cons

Flowcharts are cumbersome.
Ads take up about 1/6 of screen.
Some bugs with superbills when attempting to change previously saved entries.
Limited connectivity with billing software.

Source: Capterra
 

Debra from Debra L Bunger MD
Number of employees: 1 employee Employees number: 1 employee

June 2017

June 2017

Very little interest in helping the physician; bugs are never fixed. Platform is unstable.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Free software

Pros

Free. That is great thing. I have created multiple templates over the years which suit my needs. Ads are not terribly intrusive.

Cons

But there is almost no interest in streamlining for the physician. simple bugs are often never fixed. Refuses to upgrade so that controlled substances can be sent electronically, and to print to fax is unnecessarily burdensome. Platform is unstable and system often crashes. AT times you lose data.

Source: Capterra
 

Aleksandr from Oswego Surgical Associates, LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

My practice has been using Practice Fusion for 5 years, and we love everything about it!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Smooth daily operation of my surgical practice.

Pros

Reliable and dependable, web-based - always accessible, functional, easy to use, has all necessary features and more, always on the cutting edge and always ahead of everyone else where regulations are concerned.

Cons

Ability to load dictated reports from hospital to the EHR would be very helpful.

Source: Capterra
 

jaseem from Primary care of orlando

May 2017

May 2017

excellent

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

easy to use,easy to set up, lab integration, imaging center integration, meaningful use, excellent customer service.

Cons

there is no fax integration. can not be customized by the enduser(only some), multiple steps to print.

Source: Capterra
 

Jennifer from Jennifer Abraham, MD
Number of employees: 1 employee Employees number: 1 employee

May 2017

May 2017

Excellent EMR. I feel very fortunate that i found PF 7 years ago.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Very easy and intuitive to use.
They are continually working on upgrades to make it easy to comply with changing meaningful use, PQRS and now MIPS requirements.
Excellent customer service.
No need to buy new software or updates to software;

Cons

Other than immunizations, does not easily keep track of all of the Health screening needs for the patients

Source: Capterra
 

Jennifer from Jennifer Abraham, MD
Number of employees: 1 employee Employees number: 1 employee

May 2017

May 2017

Excellent EMR. I feel very fortunate that i found PF 7 years ago.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This software IS my medical practice. It helps me keep my patient information organized and easy to find. Communication within my practice is very easily documented. It is a free software which has allowed me, over the last 5 years, to take advantage of the Meaningful Use program for Medicare. That program has paid me over the last 5 years because, with this software, I was able to prove better care for my patients. Some programs can cost much. With this FREE program, I would say one of the benefits is therefore financial.

Pros

Very easy and intuitive to use.
They are continually working on upgrades to make it easy to comply with changing meaningful use, PQRS and now MIPS requirements.
Excellent customer service.
No need to buy new software or updates to software; everything is FREE

Cons

Other than immunizations, does not easily keep track of all of the Health screening needs for the patients

Source: Capterra
 

Ali from Wahid medical.
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

The Best EHR

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

used so many EHRs, this one is the best, makes EPIC, Greenway, And the VA hospitals EHR a joke'' very easy to use, very friendly costumer service, easy to learn.
But the thing that I like the most is the ease of use, the improvement in the car in the last 2 years was great. They have been using practice fusion for more than 6 years now.

Pros

easy to use,

Cons

any EHR needs improvement

Advice to Others

very good customer service, and it's improving daily. Very fast.

Source: Capterra
 

Dr J from Garden Grove Primary Care
Number of employees: 1 employee Employees number: 1 employee

April 2017

April 2017

I absolutely LOVE Practice Fusion!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I bought another EHR a few years ago, but after training, it was still hard to use, so I didn't use it at all! I tried 3 different EHRs, but if was Practice Fusion that was the easiest and the friendliest. I started using PF full time 1 week after playing around with it and watching a couple of training videos on the site. I've introduced my colleagues to PF, and many of them are using it now. I even "train" my friends who want to use PF to make it easy for them to start! A lot of my friends refer to me as their PF IT!

Pros

FREE, ease of use, training videos on the website that anyway one access at any time to self-educate. I

Cons

That they do maintenance on thursday nights from 8-1. I wish that they would do maintenance around 1-2AM to 4-5AM on Sundays or something.... But thank goodness, they haven't had to be offline too often anymore

Source: Capterra
 

Rita from RITA LARACUENTE MD PA

April 2017

April 2017

Excellent software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Best program which I can use from anywhere there is internet connection or iPad. I am a mobile house call business and it is very good. I don't have to carry the records with me anymore

Source: Capterra
 

Sanam from Glow Med Spa
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Free EMR Software however Disappointment

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Unfortunately, we did not have a great experience with Practice Fusion. We tried for about a month, however due to lack of inconsistency and lack of customer service we had to move forward with a different company. When you call their line, they can't help you directly. They issue a ticket number and they will email you in 12-24 hours, if you ever heard back from them. Too many steps to resolve simple matters. I would rather pay some money per month and have everything run smoothly. I wish I could rate something higher, considering all the positive reviews I heard from friends and family. However, that was not the case with my own experience.

Pros

Most liked would be the fact that you can run the software on free terms. No contracts, Free membership

Cons

Least liked: complicated navigation dashboard and tools, not easy

Advice to Others

Increase customer service: feedback and help takes too long, need to be more responsive.

Source: Capterra
 

Rosie from Sweet Briar College Health and Wellness

April 2017

April 2017

PF Success

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We are very pleased with this PF EMR. It meets our needs completely. It is unfortunate that our local hospital system will not invest in the diagnostic portal. That would be very helpful. The templates and the ease of prescribing have been time savers.
What I do not seem to have access to is patient satisfaction surveys. Can someone please help me find these aggregate results for my practice.
In closing, I have multiple health cares professional students in my office and they have enjoyed learning and using the PF EMR.

Source: Capterra
 

Mohammed from Adil pediatrics
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Great software.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I am using Practcefusion from its early days. I love it. It is easy to use. Has all the features I need.

Pros

Simple , easy to use , has all the features a good EMR should have.

Cons

I wish patient waiting in office can fill their information.

Source: Capterra
 
 
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