Practice Fusion Software


 

Founded in 2005, Practice Fusion offers a web-based EHR that includes a suite of integrated features like charting, e-prescribing, patient scheduling, lab and imaging integration, and more. Additionally, practices can qualify for CMS incentives, as Practice Fusion is fully certified.

Since the software is web-based, users can access the system on their iPad EMR interface, which was developed to be touchscreen optimized, allows users full access to appointments, records, and charting during the patient encounter.

Practice Fusion provides templates that can be customized to match the workflow of a practice, and it is designed to support a variety of specialties such as cardiology, dermatology, physical therapy, mental health, internal medicine, and many more.

Practice Fusion's Account Managers and Support Specialists are available by Live Chat, phone, or email, and there's a Learning Center and help forum for users seeking independent learning.

 

Practice Fusion - eRx
 
  • Practice Fusion - eRx
    eRx
  • Practice Fusion - ICD-10 charting
    ICD-10 charting
  • Practice Fusion - Lab results
    Lab results
  • Practice Fusion - Manage online appointments
    Manage online appointments
  • Practice Fusion - Patient fusion
    Patient fusion
  • Practice Fusion - Online check-in
    Online check-in
Supported Operating System(s):
Web browser (OS agnostic), Windows 10

74 Reviews of Practice Fusion

Showing 1-20 of 74

 

from Psychiatic Institute of Washington
Specialty: Psychology/therapy
Number of employees: 201-500 employees Employees number: 201-500 employees

Feedback on Practice Fusion

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N/A

Easy to learn and utilize. It makes keeping up with my calendar very fast and accurate. Being able to see the medical records of my colleagues makes for a great team.

Pros

Ease of use

Cons

I get bumped out after 10 minutes of not using.

 
 

from PIW
Specialty: Psychiatry & Psychology
Number of employees: 201-500 employees Employees number: 201-500 employees

MD

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N/A

Easy to learn and mostly reliable. It rarely is dysfunctional.

 
 

from PIW Outpatient Clinic
Specialty: Psychiatry & Psychology
Number of employees: 2-10 employees Employees number: 2-10 employees

Joyce Shaw review

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For the most part, this software is awesome and has made the function in this office very convenient. I may have experienced a few interruption in service but they have not lasted long.

Pros

easy to access, and user friendly

Cons

wait time is long to reach customer service phone line

Advice to Others

awesome!

 
 

from The Solace Center
Specialty: Psychiatry
Number of employees: 11-50 employees Employees number: 11-50 employees

Very easy to use

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I absolutely love practice fusion. I just started with a new practice and I did not have to waste anytime training with practice fusion. I mean it is so user friendly you can just hope right to work as if you have been using it for years. This is a major plus for the type of practice that I work for because we are so busy and don't really have the to train. I would definitely recommend this to others.

 
 

from Psychiatric Institute of Washington
Specialty: Psychiatry & Psychology
Number of employees: 2-10 employees Employees number: 2-10 employees

Review

Ease-of-use

Functionality

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Used for a year after a full service EHR. Only used for scheduling and e-prescribing. Two doctors used notes.

Pros

Free, scheduling

Cons

Limitations since not full service. Can't put all forms electronically in system, limited reports

Advice to Others

Good start to electronic record

 
 

from Oak Tree
Specialty: Podiatry
Number of employees: 2-10 employees Employees number: 2-10 employees

Good entry level software

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I selected PF when I started my own practice in 2014. The software is very easy to use in terms of set up and daily function. Many templates are already set up and it is a simple process to create your own. Meaningful use dashboard is updated regularly and makes attestation simple. You are also now able to attest to PQRS through the software eliminating the need for a costly register. There is a lot of redundancy in the charting which makes charting less efficient and time consuming. Support is nearly non existent and when I have had issues I get a different answer from everyone I chat with online and end up troubleshooting it myself. The software does glitch and run slow at times.

Pros

Easy to use templates. Meaningful use dashboard and PQRS attestation. Save commonly used diagnosis codes. Free.

Cons

Not very efficient. I have to enter the same information in several places in the same record which makes charting time consuming. Patients find the portal confusing to use and therefor avoid it. Customer support is lacking.

Advice to Others

I would sign up for it again based on the free cost and ease of use. During set up, take the time to have them show you everything the software can do

 
 

from The Foot Institute
Specialty: Podiatry
Number of employees: 11-50 employees Employees number: 11-50 employees

Great product

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Value for Money

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Practice Fusion has been beneficial to our practice.

Pros

cost

Cons

the encounter, makes encounters for dates that patients aren't seen

 
 

from Metrocrest Community Clinic
Specialty: Community health center / FQHC
Number of employees: 2-10 employees Employees number: 2-10 employees

Will Be Moving To A New EHR in 2017

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We have had Practice Fusion for over two years. We are very dissatisfied with customer support, poor product management, and lack of robust reporting capabilities. We will be moving to a new EHR next year, likely Athena.

Pros

Easy to use, when it works.

Cons

customer support - nice people that do not know the product
lack of robust reporting
introduction of new features and the overall product road map or lack of a road map

Advice to Others

It is worth it to pay for a better EHR system!

 
 

from EyeDoctorMD, Glen Allen VA
Specialty: Other specialty
Number of employees: 2-10 employees Employees number: 2-10 employees

Experience with the software

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Easy and simple to work with it. The questions are simple and easy to fill. It can be used by any one. Np special training is required to use this product. I feel it is a great product and should be used by all concerned organizations and individuals.

 
 

from Eye Doctor MD PC
Specialty: Ophthalmology
Number of employees: 2-10 employees Employees number: 2-10 employees

Great product

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Value for Money

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Practice Fusion combines free EHR with meeting guidelines for meaningful use and ease of use in general. It is also able to integrate with labs for ordering and results review. The eRx prescribing functionality is useful and in compliance with requirements. The ability to save images and pertinent test results is very helpful.

Pros

Ability to create templates

Cons

Unable to change vitals table

Advice to Others

User friendly, good support staff

 
 

from Bliss chiropractic
Specialty: Chiropractic
Number of employees: 2-10 employees Employees number: 2-10 employees

Good software

Ease-of-use

Functionality

Product Quality

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Value for Money

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Im using this for 4 years and have no problem so far

Pros

Free and easy to use

Cons

Sometimes this gets slow and mo response

Advice to Others

Enjoy free software

 
 

from AfricaMWalker,LLC
Specialty: Psychiatry & Psychology
Number of employees: 1 employee Employees number: 1 employee

Practice Fusion Review

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It's a great product especially for start up businesses in health care . Recommendations are available for labs and billing options .

 
 

from Dr.Murray Russell HOLISTIC CHIROPRACTOR
Specialty: Chiropractic
Number of employees: 2-10 employees Employees number: 2-10 employees

TERRIBLE CUSTOMER SERVICE

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TERRIBLE CUSTOMER SERVICE AND COMPLETELY UN HELPFUL>>>WHATEVER YOU DO>>>DON"T FORGET YOUR PASSWORD>>>THEY DON"T CARE>>>THEY CAN LOCK YOU OUT OF YOUR OWN PROGRAM AND FILES>>>TERRIBLE BUSINESS

 
 

from PEOPLES COMMUNITY CLINIC
Specialty: General practitioner
Number of employees: 11-50 employees Employees number: 11-50 employees

PCC REVIEW OF PF

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THIS PRODUCT IS VERY EASY TO USE AND INTEGRATE INTO OUR OFFICE, WAS USUALLY RELIABLE AND HANDLED A VARIETY OF NEEDS ALL IN ONE PRODUCT, I WOULD RECOMMEND THIS PRODUCT AGAIN

Pros

EASY TO DOWNLOAD
SPEED
EFFICIENT
ORGANIZED

Cons

SOME PRINT FUNCTIONS
MORE DEFINED REPORTS

 
 

from Peoples Community Clinic
Specialty: Family medicine
Number of employees: 11-50 employees Employees number: 11-50 employees

medical admin assistant

Ease-of-use

Functionality

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N/A

practicefusion is very user friendly. I have am new to the medical field and practice fusion has made it simple for me to understand basic charting, scheduling and reports. I especially like that it also has templates, and a message feature between users

Pros

able to pull out certain type of reports and print out.

Cons

wish it would have the capability to text or email patients for upcoming appointment (appointment reminder feature)

 
 

from Eye Doctor MD PC
Specialty: Ophthalmology
Number of employees: 2-10 employees Employees number: 2-10 employees

Practice Fusion OverView

Ease-of-use

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Value for Money

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I like that you can free type but there are a few things that could make it more user friendly. Also being able to add tables or having a drawing/sketch section would be nice.

 
 

from Pediatrics & General Practice, PLLC
Specialty: General practitioner
Number of employees: 2-10 employees Employees number: 2-10 employees

Average EHR

Ease-of-use

Functionality

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Functionality
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Several features are difficult to perform, especially iPad/tablet version
Customer service not good

Pros

Free

Cons

Cannot be rateed in the first 10 EHR's in the market

Advice to Others

I will advice that the customers will definitely change to a different, good quality EHR/EMR pretty soon if they have thriving practices.
My advice:
"Try PracticeFusion for couple of months, and decide yourself "

 
 

from Oksana Buttita Dpm Pllc
Specialty: Podiatry
Number of employees: 2-10 employees Employees number: 2-10 employees

Not happy

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Functionality

Product Quality

Customer Support

Value for Money

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Ease-of-use
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I signed up for this product 3 years ago, and the most important feature for me was Patient Feedback. This feature separated this EHR from all others on the market. Today I received news that it will no longer be available. I practice in a very competitive area, and patients initially choose my practice based on online reviews, so this will impact my practice tremendously. It will cause loss of income and loss of new patients. Otherwise, there is nothing special about this EHR. After discussing this issue with Practice Fusion support rep I received an email asking me to fill out a survey about their service. Why is it that feedback is important to them, and not to my patients?

 
 

from GPA
Specialty: Pulmonology
Number of employees: 2-10 employees Employees number: 2-10 employees

OK but not great

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Functionality

Product Quality

Customer Support

Value for Money

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For a free EHR it is great. Integration with Labs are easier than my old EHR but improvements and developments are slow.

Pros

Free!!.

Cons

Workflow is not great. Going from notes to reports is cumbersome. e-RX for controlled substances is not available for most states. CQM measures are still very limited ( but they are for most EHRs). Features like flow sheets, data collection are not customizable except for very basic things. Customer service is not great.

Advice to Others

Pretty decent EHR and it is free. Based on current rate of improvements don't know if they will be ready for MACRA.

 
 

from Axsystic
Specialty: Physical therapy / rehab
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

TOTAL GAME CHANGER!!!

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Value for Money

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N/A

Likes Best

Compared to other systems I've used in the past, Practice Fusion is a breeze to use.

Likes Least

Their sales people are a little aggressive, but not too different from other vendors I suppose.

Recommendations

Look very carefully into what you'll need to transition your existing data from (if any). Importing data in a clean fashion can be super messy.

 
 
 
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