Practice Fusion Software


 

Founded in 2005, Practice Fusion offers a web-based EHR that includes a suite of integrated features like charting, e-prescribing, patient scheduling, lab and imaging integration, and more. Additionally, practices can qualify for CMS incentives, as Practice Fusion is fully certified.

Since the software is web-based, users can access the system on their iPad EMR interface, which was developed to be touchscreen optimized, allows users full access to appointments, records, and charting during the patient encounter.

Practice Fusion provides templates that can be customized to match the workflow of a practice, and it is designed to support a variety of specialties such as cardiology, dermatology, physical therapy, mental health, internal medicine, and many more.

Practice Fusion's Account Managers and Support Specialists are available by Live Chat, phone, or email, and there's a Learning Center and help forum for users seeking independent learning.

 

Practice Fusion - eRx
 
  • Practice Fusion - eRx
    eRx
  • Practice Fusion - ICD-10 charting
    ICD-10 charting
  • Practice Fusion - Lab results
    Lab results
  • Practice Fusion - Manage online appointments
    Manage online appointments
  • Practice Fusion - Patient fusion
    Patient fusion
  • Practice Fusion - Online check-in
    Online check-in
Supported Operating System(s):
Web browser (OS agnostic), Windows 10

55 Reviews of Practice Fusion

Showing 1-20 of 55

 

from Axsystic
Specialty: Physical therapy / rehab
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

TOTAL GAME CHANGER!!!

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Likes Best

Compared to other systems I've used in the past, Practice Fusion is a breeze to use.

Likes Least

Their sales people are a little aggressive, but not too different from other vendors I suppose.

Recommendations

Look very carefully into what you'll need to transition your existing data from (if any). Importing data in a clean fashion can be super messy.

 

from Hayward Sleep Center
Specialty: Pulmonology
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Very Simple & easy.

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Likes Best

It is very simple and easy to work with. Hey and it is fro free, so you can not beat that with any other software.

Likes Least

The only thing i don't like is that when you add anything on the document type you can not delete. They sould give options to modify it by the specialist.

Recommendations

My recommendation is that just add more features so specialist can modify it by their specialist needs.

 

from Neurology Center of Excellence
Specialty: Neurology / neurosurgery
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

Not very ghttp://www.neurologycenter.biz/ood

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Likes Best

System is free, not very much other things about it to say

Likes Least

Customer service is the worst I have ever encountered. In most cases they do not pick up the phone and try you solve the problems by email. I had issues to prescribe medications for over 2 weeks and they still were not polite to help me solve the issues, creating a lot of problems to my practice. Customer service representative was Cherish. Blaming the client and not helping with such an important matter as patient care/prescriptions is not the way a company should behave. This type of issues must be solved IMMEDIATELY since may compromise patient care

Recommendations

You should be aware that if you have a problem, customer service may take weeks to solve it. In medical practices we need immediate response and solutions of problems, since we deal with patient care

 

from Silicon Valley Hair Insitute
Specialty: Surgery center
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Practice Fusion review

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Likes Best

Very easy to use and you can keep all your patients on track and easy to pull up reports..

Likes Least

I can not project leads for future appointments so I found that hard to organize.

Recommendations

It is very user friendly and easy if your are just starting .

 

from Robin Casey MD, PLLC
Specialty: Psychiatry
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Great value but could be more time and billing efficient

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Likes Best

I think the system is visually easy to use and intuitive for the most part. They have excellent customer support and are very responsive. Also, it is difficult to beat the cost - FREE!

Notes are easy to compose and creating templates or commonly used phrases (smart text shortcuts) are very simple and don't require too much effort.

Likes Least

I have found it difficult to integrate with billing solutions that work for my small, solo practitioner office and it lacks any two way communication with claims clearinghouses/billers making a separate billing system (expensive and time consuming) mandatory. Also, in NC we are not yet able to use EPCS for controlled substances. In theory patients can complete intake forms prior to the new patient appointments, but the patient access system seems to have frequent problems and in the past 2 months has only worked about 50% of the time making paper records (and lost visit time) necessary.

Recommendations

This is an easy system to use for cash based practices and it has minimal time involved to get up and running. I like it overall, but would advise others to consider whether they will have a billing admin/support person in office to help with that aspect as otherwise it is too much time for a single-provider to manage.

 

from Bay Area Podiatry Group
Specialty: Podiatry
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Pretty good, easy to use, cloud-based, limited customizability

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Likes Best

Free.
Easy to figure out on your own.
Cloud based - no software necessary.
Can read in labs, imaging, meds.
Help pages are very easy to look up stuff.
Fairly easy to get a human being on the phone. Very pleasant customer service.

Likes Least

Can't make forms - e.g., work comp forms, intake forms are not user-friendly.
Doesn't have good scanning capability/document management.
Copying and pasting notes aren't easy.
Tablet version no longer available.
Limited capability of customizing screens, macros, dot phrases, etc.
Reports are limited

Recommendations

Great because it's free.
Good because it's basic, very easy to get started, easy to manage.
Not-so-great, because limited capability of customizing things such as templates, dot phrases, forms, scheduling, reports.

 

from DFW ASTHMA & ALLERGY CENTER
Specialty: Allergy & immunology
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Terrible EHR

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Likes Best

I don't like much about PracticeFusion. It's easy to use when it works, which isn't often. Definitely wouldn't recommend this system to anyone.

Likes Least

Very slow system, their e-prescription systems go down every couple weeks and then we sppend hours calling pharmacies for prescriptions, customer service doesn't get back to you- have called numerous times with no results.

Recommendations

I would definitely not recommend this product to anyone. It is not worth the money you save. I wish I had started out on a different software, now transferring charts etc will be a more difficult process.

 

from khc
Specialty: Nephrology
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

Experience with this product.

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Likes Best

It's free but that's all I like about it. And support I used was based in america

Likes Least

Support times are long, confusion set up, not very customizable. We tried to use it for chart notes but found the lack of customizing available did not suit our needs. Use it for submittine e-RX only.

Recommendations

Consider value of free over frustration levels. Consider many options before settling.

 

from GAFFC
Specialty: Podiatry
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Practice Fusion Satifaction Review

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Likes Best

Easy to use. Template editing is Fairly simple. There is a large List of Templates to choose from.

Likes Least

Templates do not flow very well in Narrative form, but sufficient. More Templates related to Podiatry.

Recommendations

Take time to Include as much info and as many options as possible when Customizing Templates initially. Its worth the time and effort from that point on!

 

from AppleMed Urgent Care
Specialty: Family medicine
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

ok for what you pay for

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Likes Best

Its free, ability to eprescribe, lab and radiology integration

Likes Least

recently some colleagues and I have experienced some problems with e-prescribing. In a state like NY where e-prescribing is a must, when you cannot e-prescribe it becomes a big problem. When we called practice fusion, we were told it would take about 24 hours to fix, which is a long time when you have patients coming in right now. 1 week later we still had the same problem. The next issue is it freezes a lot, even when used with google chrome.

My next issue is the notes, they are not easily written. When entering a vaccine, I have to enter it in 3 places: 1) my note, 2)billing sheet, 3)vaccine documentation page. I don't see why I can't document it 1 place and have it automatically populate elsewhere.

NPs in NY don't require physician to sign all notes, giving a provider NP privilege prevents them from locking a note and required physician to sign. Also, there is no way to unlock a note when it is locked.

Next issue, once you are verifies, if anything changes...such as your name or title, its not an easy change...everything pretty much has to be re-set and you are not able to Rx again for about a week, so if you get married, either keep your last name or be prepared to not be able to Rx controlled substances for about 2 weeks.

Recommendations

considering that this is a free product, its more than worth the cost. However, this product does need a lot of work. It needs to be more user friendly and make customization easier.

 

from Winning At Home
Specialty: Mental & behavioral health
Number of employees: 11 to 20 employees Employees number: 11 to 20 employees

Good Free EHR

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Likes Best

The scheduling, most of the customer service, and the fact that it's all HIPAA compliant. Big step up from what we had before as the starting out system for our smaller mental health practice.

Likes Least

It doesn't seem to load well onto mobile devices- this has been a pretty big drawback for our counselors.

Recommendations

Make sure it will work consistently on all your devices that you are using regularly for accessing your files and schedules.

 

from Edwards Medical Clinic
Specialty: Family medicine
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Practice Fusion Overview

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Likes Best

You cannot argue with the cost vs software. The software offers basic functionality so it would be beneficial to purhase another software that integrates with Practice Fusion. The software training is strictly user taught by online eLearning.

Likes Least

Practice Fusion has limited functionality. It also has alot of glitches in the electronic health record. The turn-around time for software glitches is not immediate. Recently, there was an issue with the software not scanning documents into the correct patient record.

Recommendations

Complete an onsite visit with other practices using Practice Fusion.

 

from Seattle Foot and Ankle Wellness Center
Specialty: Podiatry
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Free, easy, great functionality

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Likes Best

Templates make entering information easy. ICD-10 conversion works very well and effortlessly. The cost is free which is great for new practitioners. There's online forms you can create for new patients to complete before their visit which can automatically integrate into your note.

Likes Least

Some reminders are not applicable to my profession and there is no way to turn those reminders off. Also, I have a person who used to be involved in the company who doesn't work here anymore and there is no way to take them out of the system. Their name stays in the way when scheduling appointments, assigning tasks, and even checking your schedule. I checked with practice fusion and they don't have a solution for it. It seems like an basic and easy fix to remove a user, but it's just not possible.

Recommendations

I have used other paid EHR software platforms and I wouldn't say there any better. In fact the paid platforms often had updates that would supposedly update on the weekends and then be non-functional on Monday leaving me to write notes and not have access to the patient records. This is cloud based software which doesn't require downloading upgrades and is online and functional always.

 

from Care Cross Medical Center
Specialty: General practitioner
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

Could be a better but it is free.

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Likes Best

It is Web Enabled, there are Customizable templates, and easy to put in patient information

Likes Least

Sometimes, appointments do not save. Too basic, committed documents do not go into patient charts rather have to go into documents tab and search for document by patient name and scroll.

Recommendations

make a list of what you are looking for and make sure it measures up. It is free but needs adjustments.

 

from IDCC
Specialty: Infectious diseases
Number of employees: 11 to 20 employees Employees number: 11 to 20 employees

Practice Fusion is a free good EHR software. I recomened to doctors.

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Likes Best

It's Free. Practice Fusion is a good EHR software that meet our basic practice manage, MU and PQRS needed.

Likes Least

No onsite help. Practice Fusion is not integrated with most of image center in our area. We hope to have more labs integrated with Practice Fusion as well. Also, want to have reminder on Meaningful User and PQRS. More templates for specialist.

Recommendations

Practice Fusion is a good EHR software that meet our basic practice manage, MU and PQRS needed. If you would like to save your money, this software is the best choice for your practice to meet Meaningful User and PQRS.

 

from Metrocrest Community Clinic
Specialty: Internal medicine
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

Unreliable, Slow and No Technical Support

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Likes Best

Ease of use. The product is intuitive and easy to use. Unfortunately, it does not have the flexible report capability or ability to customize fields that you may need to capture.

Likes Least

System availability is highly unreliable. Even when it is working it is INCREDIBLY SLOW for our physician. There is virtually no technical support. We are actively looking at other products. If you need an EHR that you can rely on to be available, look at other products.

Recommendations

Be sure to evaluate at least four vendors. Talk to recent users if possible.

 

from Ka Hoailona Rural Health Clinic
Specialty: Billing services
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

good, simple

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Likes Best

The product is simple to use, easy to learn and the layout is nice too.

Likes Least

I don't have any negative comments to make about this product.

Recommendations

You'll have to try it yourself to understand how easy it is.

 

from Cepero Pediatrics, P.A.
Specialty: Pediatrics
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

Decent software for no cost

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Likes Best

There is no cost to use. They are constantly improving. Mostly Meaningful Use compatible. Up to date when ICD-9 changed to ICD-10

Likes Least

Not very user friendly. Have to enter things in multiple places so that is time consuming.

Recommendations

Attend live demos for a variety and ask questions.

 

from Palm beach medical center
Specialty: Chiropractic
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Overall is a great experience, there some improvements can be made as

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Likes Best

Easy access to any tab, availability of labs and MRI results

Likes Least

Once you check off a patient as seen it will take you to an extra task tabs which is time consuming

Recommendations

Extra tasks to be removed so this doesn't develop an extra time

 

from Minnesota CarePartner
Specialty: Mental & behavioral health
Number of employees: 51 to 100 employees Employees number: 51 to 100 employees

Good starter program

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Likes Best

It's essentially easy to use. Everything is laid out in a cohesive manner. It's a great starter option for a company getting off the ground and does not a have a lot to invest in a more extensive and specific program.

Likes Least

It's not tailored towards our business. This is a more general medical based EHR and is not very compatible with the mental health aspect of our company.

Recommendations

Make sure it has what you need. There are some extra steps we needed to take to make it compatible with our company. But we made it work.

 
 
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