Practice Fusion Software


 

Founded in 2005, Practice Fusion offers a web-based EHR that includes a suite of integrated features like charting, e-prescribing, patient scheduling, lab and imaging integration, and more. Additionally, practices can qualify for CMS incentives, as Practice Fusion is fully certified.

Since the software is web-based, users can access the system on their iPad EMR interface, which was developed to be touchscreen optimized, allows users full access to appointments, records, and charting during the patient encounter.

Practice Fusion provides templates that can be customized to match the workflow of a practice, and it is designed to support a variety of specialties such as cardiology, dermatology, physical therapy, mental health, internal medicine, and many more.

Practice Fusion's Account Managers and Support Specialists are available by Live Chat, phone, or email, and there's a Learning Center and help forum for users seeking independent learning.

 

Practice Fusion - eRx
 
  • Practice Fusion - eRx
    eRx
  • Practice Fusion - ICD-10 charting
    ICD-10 charting
  • Practice Fusion - Lab results
    Lab results
  • Practice Fusion - Manage online appointments
    Manage online appointments
  • Practice Fusion - Patient fusion
    Patient fusion
  • Practice Fusion - Online check-in
    Online check-in
Supported Operating System(s):
Web browser (OS agnostic)

157 Reviews of Practice Fusion

 

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Software Advice Reviews (93)
More Reviews (64)

Showing 1-20 of 93

Falguni from TRavel Health and Infectious Diseases. LLC
Specialty: Pediatrics
Number of employees: 1 employee Employees number: 1 employee

May 2017

May 2017

easy and manageable for a small practice

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Templates can be designed better

Pros

free of charge
Very easy to use and learn, no prior set up required
POrtable and can be used on multiple locations

Cons

Often has technical glitches. No easy way to send consult letters. Cannot receive faxes online. Poor lab list to integrate.
Not easy to use on mobile devises

 
 

Cori from Medical
Specialty: General practitioner
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Free EMR

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

It is very user friendly, and absolutely wonderful for independent practices!

Pros

First it is free. It is set up close to most "typical EMR's" making it easy to use and easy to learn. Another Pro built in electronic prescription with eligibility feature built in the program. Easy to learn about medicare requirements and apply to notes for appropriate documentation.

Cons

Difficult to come up with personal templates. Though you can customize a template, but the ability to make exactly how you want is not an available feature. It would be nice to have E & M calculator for the Superbill/billing.

 
 

Rachel from Refuge Clinic
Specialty: Other specialty
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2017

April 2017

Intuitive, Effective EHR

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We really enjoy working with Practice Fusion. We have several providers and the ease of this EHR is very important and beneficial to us. It is an excellent fit.

Pros

Intuitive and easy to use; cost effective; covers broad scope of clinical needs (scheduling, SOAP note, messages, medications)

Cons

Requested updates take a long time and often no resolve is met. While customer service is very friendly, they are not helpful in regards to reporting concerns with the EHR and providing information for updates.

 
 

Marla from Colburn Chiropractic, LLC
Specialty: Chiropractic
Number of employees: 1 employee Employees number: 1 employee

April 2017

April 2017

Overall Great EHR.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I love that this product can be accessed from anywhere at any time on any computer with an internet connection. It is very easy to use and easy to customize. I find that the ease of customizing the software is one of the best features for myself as a chiropractor using a software designed for medical doctors.

Cons

I wish there were more reports including patient demographic reports. I have a separate billing company, so I have not been able to combine Practice Fusion's features with a billing software yet. Because of that, when I want a patient list for a mailing or something similar, it is not easy to do unlike running some of the other reports that are built in.

 
 

Lucy from NAALWELLNESS MEDICAL AND WELLNESS CENTER LLC
Specialty: Internal medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

best EHR for start up clinic

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

It would be best to have easy access to billing software

Pros

Easy to use by staff. It could be assessed anywhere provided you have access to a computer. It's free which is the good part

Cons

Its all free text clinical notes are time consuming. It would be better to have templates for easy charting

 
 

Ellen from Pain Treatment Consultants of WNY
Specialty: Pain management
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Think carefully before using

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have used practice fusion since 2010. In the beginning, tech support was helpful and expedient. While there were many system fixes, in the beginning, they generally improved the situation. However, over the last several years, the tech supports has declined significantly. Even more frustrating is the ability to communicate with a supervisor to resolve issues. Most recently, there is an error in a drug called Belbuca, only approved for pain because Practice fusion feels that it is the same as suboxone!. Have tried to explain to many tech support, same pull down menu. A little better on the phone but no change in results. Ridiculous that this cannot be resolved.

Pros

Free

Cons

Poor customer support.

 
 

Sandra from Cedar Family Practice
Specialty: Family medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Practice Fusion

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have used Practice Fusion at two different offices. It is a free product and qualifies for the federal incentive programs. It is capable of completing all of the basic requirements of a physician's office. The providers did not have trouble using it and we still use it in one of our smaller offices.

Pros

Free program, qualifies for the government programs, fairly easy for the providers to navigate.

Cons

Cannot be used to do Rural Health billing. Support was more personal in the beginning, now most problems are handled by e-mail rather than speaking with a person.

 
 

Jouvonna from Get Well Clinic
Specialty: Family medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Perfect for Minor Care and Weight Loss Clinic

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have used Practice Fusion for 2 years. It has served all of my needs in my cash practice.

 
 

Debra from Debra L Bunger MD
Specialty: Psychiatry
Number of employees: 1 employee Employees number: 1 employee

April 2017

April 2017

Entire purpose is for Data mining and to Keep track of YOU the doctor.

Ease-of-use

Functionality

Product Quality

Customer Support

They do not care at all what the physicians want or features that we request. They pretend to, but nothing gets done.

Pros

No paper.

Cons

So user unfriendly. It is mostly set up to catch you making a mistake. Hammer you with constant vaccine recommendations. Hammer you to update your license, then you lose all e-scribing privileges for a week or more while they "verify it." Infuriating. Terrible search engines. Terrible spell check.

 
 

Jerry from FWIC
Specialty: Family medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Extremely Slow

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I've used PF for about 4 years now and I can't take it anymore because it is so, so slow! Even with 60 Mbps service. I'm assuming because of the ads that must be loaded first before any of the content you want. And PF doesn't have insurance eligibility checking, an integrated fax, medication history from pharmacies, scheduled med prescribing, an integrated billing system, etc.

Pros

It's free and very simple to use.

Cons

Extremely slow, lacking many standard features.

 
 

Doreen from Anjali Ayurveda NS
Specialty: Alternative & holistic medicine
Number of employees: 1 employee Employees number: 1 employee

March 2017

March 2017

Program is only for US residents

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

This program will not allow business from outside of the U.S to use it.

Pros

I didn't like anything about this program because I could not even begin the setup process. Only US phone numbers are accepted.

Cons

This program is only for U.S. practices. I tried to begin a live chat, however, no one ever responded.

 
 

Jeffrey from Jeffrey Sandler DPM
Specialty: Podiatry
Number of employees: 1 employee Employees number: 1 employee

February 2017

February 2017

very generic

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I used it for 5 years but it can be time consuming with other EHR more effecient but also more costly

Pros

price

Cons

not time efficient and not user friendly

 
 

rudolf from FAMILY DENTAL PC
Specialty: Dentistry
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

great product!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

practice fusion software is great help in my daily task...once you start using it becomes your very important daily tool

Pros

ease of use

Cons

none

Advice to Others

do not think twice-go for it

 
 

Tyna from Open Hands Health Center, Inc.
Specialty: Family medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

new customer

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

We have struggled with the site. It doesn't update new patient info in real time. One of my providers cannot print a schedule after she has entered the information.
We hope to be using the site more frequently for e-labs, the escript to pharmacy seems to be working well.

Pros

It's free

Cons

new patient info not in real time

 
 

Sudhir from Ohio medical Associates
Specialty: Internal medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

EMR Practicefusion

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Very poor customer support.wish u could charge some money and get support

Pros

free

Cons

No real time support

 
 

Cassie from Martin Primary Care
Specialty: Internal medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Service

Ease-of-use

Functionality

Product Quality

Customer Support

Easy to figure out just wish a few things were different.

Pros

easy to use!

Cons

can't have MA or Nurse

 
 

Aisha from Devon foot and ankle clinic
Specialty: Podiatry
Number of employees: 1 employee Employees number: 1 employee

February 2017

February 2017

Devon clinic

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

It is a good product. Easy to use and self explanatory

Pros

It is easy to use. Self explanatory

Cons

Needs visual pictures


Advice to Others

Yes it will save you time and money with this product

 
 

Carricka from NP ON Call LLC
Specialty: Family medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Nurse Practitioner

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Practice Fusion is a very good option when starting a practice. One feature I love is the fax options which with other services is an extra fee. Also love the idea I can attach coupons to a rx and electronically send to the pharmacy.

 
 

IVETTE from MEDICINE DOCTOR OFFICE
Specialty: Internal medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

INTERNAL MEDICINE ELECTRONIC RECORD

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

AS AN INTERNAL MEDICINE DOCTOR I FOUND THE PROGRAM MARKEDLY USEFUL, EASY AND WITH UPGRADE INFORMATION. VERY IMPORTANT THAT YOU CAN CREATE YOUR OWN TEMPLATE AS YOUR SPECIAL NEED, USE OR ACTUALIZE THE TEMPLATES ALREADY PUBLISHED.

Pros

IMPORTANT THAT WE DON'T NEED TO PAY EXTRA FOR THE SERVICE, THERE ARE SEVERAL OTHER PEERS PARTICIPATING ON THE PROGRAM AND WE WILL SHARE SOME INFORMATION.
PATIENT CAN RECEIVE THE APPOINTMENT CONFIRMATION DIRECTLY FROM THE PROGRAM.

Cons

PROBABLY THE FACT THAT IN PUERTO RICO WE DON'T HAVE TOO MUCH SUPPORT IN SPANISH, BECAUSE THERE IS ONLY ONE GROUP PREPARED IN THE SERVICE, AND THEY USE TO BE SO BUSY TO RESPOND FAST. IT IS NOT A MAJOR CONCERN MOSTLY BECAUSE WHEN WE CHAT DIRECTLY WITH PERSONNEL IN PRACTICE FUSION, THEY RESPOND FAST.

Advice to Others

THE PROGRAM IS EASY, FRIENDLY TO USE, YOU CAN CHAT WITH SERVICE PERSONNEL IN PRACTICE FUSION. IT REALLY WORK VERY WELL FOR MY PRACTICE IN INTERNAL MEDICINE IN PUERTO RICO.
THANK YOU.

 
 

Alicia from Choices Reproductive Health
Specialty: Ob Gyn / women's health
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2016

December 2016

Bonus on notes-Sad on most the rest

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Practice Fusion is an easily accessible EHR. Clinicians like that the notes can be saved in parts and brought in. However, the Summary page requires the Lab and Rad that will be seen on it have to be pre-built into the format. This works well for offices that rarely order more than 10 things, but for others, it increases the risk of missing following up or even knowing about an order. Overall functionality is acceptable and you can do everything you need for patient care, although not too easily. The scheduler does not have a way to drive app types to designated times. Reporting is very limited and many reports do not allow you to export them to Excel, etc (for example you can download a report of patients by condition, but not by payor). PF said it was because of security! Reporting is limited beyond the standard needs. I have an issue that was opened 2 months ago about a major piece of functionality that when I tried to use it locked up. We will be electing to use another software product and PAY for it.

Pros

Easy clinical notes--can save portions to upload into the note

Cons

Order/result views. Little Scheduler setup/control. Reports all pre-existing, many do not export. When linking from a view with multiple patients listed to open the chart, you have to rerun the view to get to the next one. Broken functionality not fixed in 2 months.

Advice to Others

If your office is fairly simple with little lab/rad tests going outside of the office, Practice Fusion can function wonderfully and for free. Our office has 3 main patient types, uses 2 different labs and orders radiology on about 7% of our patients. It is not good at tracking and displaying those items.

 
 
 
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Showing 1-20 of 64

Aleksandr from Oswego Surgical Associates, LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

My practice has been using Practice Fusion for 5 years, and we love everything about it!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Smooth daily operation of my surgical practice.

Pros

Reliable and dependable, web-based - always accessible, functional, easy to use, has all necessary features and more, always on the cutting edge and always ahead of everyone else where regulations are concerned.

Cons

Ability to load dictated reports from hospital to the EHR would be very helpful.

Source: Capterra
 

Jennifer from Jennifer Abraham, MD
Number of employees: 1 employee Employees number: 1 employee

May 2017

May 2017

Excellent EMR. I feel very fortunate that i found PF 7 years ago.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Very easy and intuitive to use.
They are continually working on upgrades to make it easy to comply with changing meaningful use, PQRS and now MIPS requirements.
Excellent customer service.
No need to buy new software or updates to software;

Cons

Other than immunizations, does not easily keep track of all of the Health screening needs for the patients

Source: Capterra
 

Ali from Wahid medical.
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

The Best EHR

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

used so many EHRs, this one is the best, makes EPIC, Greenway, And the VA hospitals EHR a joke'' very easy to use, very friendly costumer service, easy to learn.
But the thing that I like the most is the ease of use, the improvement in the car in the last 2 years was great. They have been using practice fusion for more than 6 years now.

Pros

easy to use,

Cons

any EHR needs improvement

Advice to Others

very good customer service, and it's improving daily. Very fast.

Source: Capterra
 

Dr J from Garden Grove Primary Care
Number of employees: 1 employee Employees number: 1 employee

April 2017

April 2017

I absolutely LOVE Practice Fusion!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I bought another EHR a few years ago, but after training, it was still hard to use, so I didn't use it at all! I tried 3 different EHRs, but if was Practice Fusion that was the easiest and the friendliest. I started using PF full time 1 week after playing around with it and watching a couple of training videos on the site. I've introduced my colleagues to PF, and many of them are using it now. I even "train" my friends who want to use PF to make it easy for them to start! A lot of my friends refer to me as their PF IT!

Pros

FREE, ease of use, training videos on the website that anyway one access at any time to self-educate. I

Cons

That they do maintenance on thursday nights from 8-1. I wish that they would do maintenance around 1-2AM to 4-5AM on Sundays or something.... But thank goodness, they haven't had to be offline too often anymore

Source: Capterra
 

Rita from RITA LARACUENTE MD PA

April 2017

April 2017

Excellent software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Best program which I can use from anywhere there is internet connection or iPad. I am a mobile house call business and it is very good. I don't have to carry the records with me anymore

Source: Capterra
 

Sanam from Glow Med Spa
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Free EMR Software however Disappointment

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Unfortunately, we did not have a great experience with Practice Fusion. We tried for about a month, however due to lack of inconsistency and lack of customer service we had to move forward with a different company. When you call their line, they can't help you directly. They issue a ticket number and they will email you in 12-24 hours, if you ever heard back from them. Too many steps to resolve simple matters. I would rather pay some money per month and have everything run smoothly. I wish I could rate something higher, considering all the positive reviews I heard from friends and family. However, that was not the case with my own experience.

Pros

Most liked would be the fact that you can run the software on free terms. No contracts, Free membership

Cons

Least liked: complicated navigation dashboard and tools, not easy

Advice to Others

Increase customer service: feedback and help takes too long, need to be more responsive.

Source: Capterra
 

Mohammed from Adil pediatrics
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Great software.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I am using Practcefusion from its early days. I love it. It is easy to use. Has all the features I need.

Pros

Simple , easy to use , has all the features a good EMR should have.

Cons

I wish patient waiting in office can fill their information.

Source: Capterra
 

DIANE from RIDGEPARK FAMILY PRACTICE
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

BEST EMR FOR THE MONEY

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

EMR is so much better than EPIC could ever hope to be. It is simple and easy to use. Pertinent information is at your fingertips; you don't have to hunt for medications or PMH. Notes can be short and precise; there is no extraneous trash.

Pros

ease of use

Cons

cannot delete erroneous charts

Source: Capterra
 

Alfredo from Terrero Medical Center
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Great EHR.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Best EHR I have worked with. I have had a great experience with this EHR, everything work smooth and the customer support is phenomenal.

Pros

easy to use.

Cons

Nothing so far.

Advice to Others

no

Source: Capterra
 

Patrick G. from Dr. Aimee & Associates
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Best of Many EHR's I've Used

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

Practice Fusion allowed me to create my own templates for how I wanted to do evaluations or follow-up notes. With carefully written templates it was easy to gather lots of the info. that I needed with a minimum of typing. It was very easy to look up old notes, or labs, or insurance info., etc. It also allowed for documents (e.g., an EKG or a patient rating scale or survey) to be scanned in & attached to the visit note. Very few "snags" encountered. I would have like it if every note did not have to be in the "SOAP" format but there was not an option that fit the "layout" for how I do initial evaluations.

Pros

Very easy to use, and to design or shape to your liking to minimize typing the actual record.

Cons

Would have liked a non-SOAP format for some documents (e.g., an initial evaluation). Blocks for typing scripts could use room for a few more characters.

Advice to Others

It's free.

Source: Capterra
 

Robert from Back to Basics Medical Practice PLLC
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Great EMR....The BEST I have ever used

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Over the past 25 years I have tried almost a dozen systems in different settings. They all seemed to promise a lot, and delivered very little. I have used systems that cost over a million dollars for my small office, and many were tried in the $-$ range. I would gladly put Practice Fusion up against them all. It is great and it delivers exactly what they promise and they also provide the best customer support that I have seen in the EMR field.

Pros

The service. The ease of use. The comprehensive nature

Cons

There is nothing that I do not like

Advice to Others

All practices should give it a try. I have a dozen or more colleagues in this area that I have convinced to abandon their old systems and move to PF. They have and they too love it as do I.

Source: Capterra
 

Donna from Family Convenience Clinic
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Love Practice Fusion

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have had PF since 2014. I have had 2 other EHR softwares that were awful in terms of ease of use. PF is very user friendly. If there is a con to the software it would probably be in the ability to have more options for template design. I highly recommend Practice Fusion.

Pros

How easy it is to use.

Cons

Lack of options for template design.

Advice to Others

Ability to multiple sign on documents with 1 click.

Source: Capterra
 

Angela from Crescent View Medical Clinic
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Office Manager

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

When searching for patients by DOB the system does not automatically identify the patient even though the DOB is correct a search by the last name is then required. Imported information is not available and inputting the lab information is time-consuming.

Pros

Printing off information is easy and organized

Cons

Searching for information is not as easy as it should be nor identifying it in the program itself. You have to scroll through information instead of selecting a specific tab.

Source: Capterra
 

Kristen from Altheda Health Functional Medicine
Number of employees: 1 employee Employees number: 1 employee

January 2017

January 2017

Practice Fusion for my Practice

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have been using Practice Fusion for a little over 1 year. It's free and does so much for my practice. Set up was easy, but lab interface took longer than expected (not PF fault). I love the e-prescribing and superbill features. Haven't used the patient portal or scheduling features yet (I have other software for that).

Pros

Free. Easy. Integrated.

Cons

Not tailored for my specialty.

Advice to Others

no

Source: Capterra
 

Craig from Craig P Cleveland, MD, Internal Medicine, Co
Number of employees: 1 employee Employees number: 1 employee

January 2017

January 2017

Best Cost Effective EMR

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Have used in-house software, commercial (expensive) cloud-based software, and came to rely on Practice Fusion (PF). It is a cloud-based, template driven, a multi-platform software that is quick (depending on internet speed). Whereas other software requires you to use a single computer platform, PF works on Mac OS, iPad, as well as PCs. PF is also dynamic, no only are there multiple releases with new features each year, the user interface and templates can be modified on the fly to make patient charting quicker and more efficient. I highly recommend PF.

Pros

see above

Cons

nothing, its better than other out there

Advice to Others

see above

Source: Capterra
 

VALERIE from IRVIN MEDICAL CLAIMS

December 2016

December 2016

PROVIDES EVERYTHING AN EMR SHOULD

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

TRIED OTHER EMRs BUT FOR THE PRICE THIS WAS GOOD. VERY USER FRIENDLY. CUSTOMER SERVICE CALL BACK IS CONVIENT AND QUICK. I WOULD RECOMMEND THIS SOFTWARE TO OTHER SMALL TO MEDIUM PRACTICES WITHOUT HESITATION.

Source: Capterra
 

Raymon from Irvin Medical Claims
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Dr Artopee's Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

As a a consultant Ive been assisting practices set up this EHR. It does everything an EHR needs to do and its free. Customer Service is very helpful and follow up after assisting.

Pros

user friendly

Cons

System fails occasionally. Usually on the busiest Days

Source: Capterra
 

louis from marc alan saltzman md pa
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Fully compliant EHR

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have been able to meet meaningful use with this software. It is easy to EHR system to use. I would recommend it.

Source: Capterra
 

Dr. A. R. from MFNC
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Not bad but...

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I used PF for several years in my practice. We were forced to switch EHR's when the company suddenly instituted a sign in the process requiring you to "authenticate" your browser before you could get into the system. We were locked out our EHR for about 2 weeks and the company also discontinued to offer email support at the same time, rather only having support from within the software, to which we could not log in. So this didn't work out and we were literally forced to change EHR's. As far as for use, It had bugs and issue like any software would have but overall it was fairly easy to use. The ads aren't terribly intrusive and make the software free which is good.

Pros

Free, easy to use

Cons

Security is so secure that even you can't use it

Advice to Others

Use it with mock patients before using it for real

Source: Capterra
 

Meg from Acts Retirement Life Communities
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

November 2016

November 2016

Not Palliative Care Freindly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Does not track quality measures relevant to palliative care. Support staff did not seem interested in adding measures that would be beneficial to our program. It is also very siloed meaning, that our various practices within the same healthcare system can not see or share patient information. We all have to reenter the patient medications, history from scratch if the patient moves from one practice to another within our system.

Pros

It's free

Cons

Does not track the quality measures I need. Support staff did not seem willing to add any more quality measures. My emails have never been answered. Can not track metrics for the palliative care program that I need.

Source: Capterra
 
 
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