ADAPTcrm software


ADAPTcrm is an on-premise customer relationship management (CRM) solution designed to track customer and vendor information. Key features include marketing campaign management, real-time accounting integration, sales opportunity management and service ticket management.

ADAPTcrm’s marketing campaign management application can manage customized marketing campaigns and execute these campaigns with targeted lists while complying with budget requirements. The system provides real-time reporting on the effectiveness of campaigns, including account analysis, pipeline analysis and profitability analysis.

The system has sales automation capabilities, such as a forecasting system to predict the chance of an opportunity to close and a sales knowledge base of competitor’s strengths or weaknesses and purchase barriers to help win new business.

ADAPTcrm also includes tools for managing service contracts, tickets/incidents, warranty programs and renewals. It can assign a service contract to an account and customize terms and conditions for specific contracts.

Supported Operating System(s):
Windows 7 , Windows Vista , Windows XP , Mac OS , Linux , Windows 2000 , Windows 8

5 Reviews of ADAPTcrm

Showing 1 - 5 of 5

Start your review of ADAPTcrm

Click to start
  • Stacy from Health and Housing

    Specialty: Non-Profit

    Number of employees: 501-1,000 employees

    April 2018

    Highly Customizable With a Multitude of Tools

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The ability to embed your own customization is excellent. It can be configured using setup tables, which I loved.

    Cons

    There are times when CRM needs go beyond the features offered by this product. That being said, I do not believe that any CRM solution tries harder to accommodate and anticipate needs.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Mohammad from JCI

    Specialty: Manufacturing

    Number of employees: 10,000+ employees

    April 2018

    PTC Software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The cost is another consideration. The cloud based option looks expensive to me. You need to subscribe every year.

    Pros

    Lots of Good Options, Its Cloud Based Features and Integration of Modules. You can utilize it for many different problems

    Cons

    Sometime not easy to figure out the options. You might need to have a official training and some hands on experience to work with this.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Rameez from Mount Pleasant Group

    Specialty: Consulting

    Number of employees: 501-1,000 employees

    November 2017

    Easy CRM

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    This is a nice CRM tool it's easy to use quite intuitive and makes your work life very easy and fruitful

    Cons

    There is bit of a learning curve in it but with time you should be able to get it and it's easy to get the customer support

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Chris from ALTA IT Services

    Specialty: Other services

    Number of employees: 201-500 employees

    October 2017

    Adapt CRM

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Easy to log in candidate info and there is a feature allowing uploading bulk resumes which is very helpful

    Cons

    Features are limited. When you try to do mass emails the system tends to freeze up. Candidate notes aren't in the best format.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Neha from Sun softwares

    Specialty: Software / IT

    Number of employees: 51-200 employees

    June 2017

    Review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It's easy to use. can be used by a small organization. helping documents and video.have interning features

    Cons

    Its cost is quite high. difficult for beginners to understand. can be used by different team less security

In just fifteen minutes, the experts at Software Advice can help you narrow down the right software for your organization. Call us for a Free FastStart Consultation: (844) 852-3639