Kareo Marketing software


3 reviews(4.0/5)
3 reviews(4.0/5)

Kareo Marketing is a cloud-based customer relationship management solution that is designed to help medical practices manage their electronic health records (EHR), medical billing and patient engagement.

The online scheduling feature helps patients to schedule online appointments with their physicians. Once the patient fixes an appointment time, the patients will receive a notification through an automated email, text or voice recording about appointment confirmation. The dashboard provides an overview of activities like appointment requests, to-do lists, referrals and more.

Kareo Marketing gives patients a way to communicate their satisfaction with the service via post-visit surveys, as well as the ability to share specific feedback on social media. The medical billing module helps users to collect payments, send insurance claims and patient statements, scan documents and more. It is recommended to medical practices of all sizes. Support is available via phone, email and live chat.

Supported Operating System(s):
Mac OS , Web browser (OS agnostic) , Windows 10

3 Reviews of Kareo Marketing

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  • Marcos from Automotive

    Specialty: Engineering

    Number of employees: 11-50 employees

    July 2018

    Just ok

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    This is a great software for marketing as it has amazing features to use but they need to work on their customer support.

    Cons

    The customer support is bad and they don't respond and also you find bugs in the software causing issues.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Jenah from Southeast Psychology

    Specialty: Healthcare / Medicine

    Number of employees: 1 employee

    February 2018

    Kareo Marketing Platform is an excellent feature that is well worth the money.

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money

    Marketing is usually a very expensive investment for a company and Kareo Marketing has kept our marketing expense under budget without cutting corners on our reach.

    Pros

    I love that I am able to see my reviews and able to publish only the ones I select. I also appreciate that they push positive-response surveys to generate a positive outcome for your business. I also love that they maintain multiple search engines with our accurate information

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Diane from Tabletop Consulting

    Specialty: Healthcare / Medicine

    Number of employees: 1 employee

    January 2017

    Great way to easily market your practice!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We used this program to market our practice while the website was being built out, and then as a "Find out more about our practitioner" link on our Facebook and website. It was easy to set up and customize for our practice and provided a way for prospective patients to contact us for an appointment that flowed directly into the practice management site. We had some special considerations, such as wanting requests to go to administrative staff rather than directly to the provider, and customer support was able to help us find a workaround. It's a must-have addition to your Kareo suite!

    Pros

    Easy to set up and use.

    Cons

    Flow of information directly to the provider, before a prospect is actually a patient.

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