Odoo CRM Software


 

Odoo CRM is a cloud-based open source customer relationship management (CRM) system designed for companies of all sizes. Its suite of applications includes lead management, sales automation, marketing campaign management and business reporting features.

The lead management feature can be used by sales divisions to define criteria for assigning leads. Using these criteria, sales divisions can select most appropriate and available sales representative for leads to improve the quality of sales. Odoo CRM also features marketing campaign management that help users design marketing campaigns for lead generation and brand promotional activities.

The system features reports and a dashboard to monitor contacts and activities so organizations can make informed decisions regarding lead generation, sales and marketing procedures.

The software offers social media integration that helps users generate leads from social media sites, such as Facebook, Linkedin and Twitter.

 

Odoo CRM - Sales pipeline
 
  • Odoo CRM - Sales pipeline
    Sales pipeline
  • Odoo CRM - Lead snapshot
    Lead snapshot
  • Odoo CRM - Email automation
    Email automation
  • Odoo CRM - Lead management
    Lead management
  • Odoo CRM - Opportunity organizer
    Opportunity organizer
  • Odoo CRM - Campaign management
    Campaign management
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8

133 Reviews of Odoo CRM

 

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Software Advice Reviews (15)
More Reviews (118)

Showing 1-15 of 15

Jose from Ciexpro
Specialty: Education
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Great open CRM

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Odoo is great, we can do almost everything with this ERP

Pros

It cover all the enterprise process, CRM, accounting, sales, also have social tools like calendar, discuss, contacts. Also have an usefully POS and a inventory module

Cons

We don't encounter major cons in the evaluation and implementation off this CRM suit for manage our projects. They cover almost all off our needs

Review Source
 
 

Mayling from Ciexpro
Specialty: Education
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Odoo

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

We found Odoo to be the best solution for our business since it gives you a great control over the workflow.

Cons

The only con I can think of is that the process of updating the information on it is somewhat complicated.

Review Source
 
 

Valentina from Ciexpro
Specialty: Education
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Invoices talking...

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Very good for enterprises that want to program their business and make feasible and easy the accounting.

Pros

1. If you watch all tutorials and search information about how to use it, Oddo is essential for Administration. 2. You can find all you need for accounting and CRM in one platform. 3. When you download the data in Oddo you will be able to handle your business or Company.

Cons

1. Has many options, so it is easy to lose yourself if you don´t know what are you looking for. 2. It is a Little difficult to program invoices because sometimes Odoo tells you that he needs more info of the client for making the invoice, but he doesn`t specify what is missing, so you have to check everything twice.

Review Source
 
 

Nolan from System Terrasoft, Inc.
Specialty: Software / IT
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

ODOO CRM gives you value for money and great service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The Odoo CRM is a very user friendly application. Even a beginner can use the software without any training.

Cons

Since Odoo CRM is competing with giant players like SAP, integration though easy, is a bit tricky and might be costly. It is best that you get a full suite of ERP instead of integrating it with others.

Review Source
 
 

Ana from Avatar Group
Specialty: Construction
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Not the best experience

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

It offered a lot of features that would be great for an established company. All around well thought out.

Cons

Not easy to use. When I contacted customer service they were not very helpful. They just sent me to they're website.

Review Source
 
 

jon from AM Freight
Specialty: Other services
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Self hosted software can save hundreds

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Full featured and cost effective for a small to medium business with features only a large business may have a need for.

Pros

Hosting the software can save hundreds provided you have the hardware already available. Once installed the wizards take you through the set up step by step. Many features are available for most departments of a business.

Cons

Some features are only available when purchasing the enterprise version which are free with other software packages, barcodes for example.

Review Source
 
 

Felix from Corporación Estelio
Specialty: Education
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

better than I expected

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Its functionality is very complete. many options to have the control of the flow of work, I love how simple and productive is its module of reports. very easy to install and administer

Cons

installing or updating any of its modules is not such a simple task, it requires certain technical skills.

Review Source
 
 

Juan Felipe from Casa Garcia
Specialty: Software / IT
Number of employees: 201-500 employees Employees number: 201-500 employees

March 2018

March 2018

me gusta este CRM ya que es modular

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Oodo is a great CRM but in particular I do not think it is expensive for me

Pros

Oodo CRM is modular and you can choose the most appropriate needs of your company, you can access through the cell phone, and you can start from the simplest, so as your company begins to grow

Cons

The learning curve of Oodo CRM is a bit complicated and also when it comes to integrating the services you need, as well as users this is more expensive than you thought

Review Source
 
 

alejandro from AIESEC
Specialty: Software / IT
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

My experience with Odoo have been great. The CRM system is easy to use and powerful to integrate with other platform necessary from the business. Also is really helpful to understand and build a better sales funnel.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I will definitely recommend to anyone with a startup to use Odoo CRM. The platform is really easy to use as SalesForce or Hubspot, however, the feasibility that has to integrate with other Odoo tools make it a great selection for a startup that will be growing in the time and will need to expand to other features like HR, project management, etc.

Pros

Ease of integration with other tools from Odoo.
Open source.
User-friendly, nice platform and easy to use.

Cons

When you need to upgrade and integration with other platforms the cost tends to be high. I'm not sure if in the end will be more expensive than other platforms.

Review Source
 
 

Malinda from outsourced technical support
Specialty: Consulting
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2018

January 2018

Bad Customer Service for Integrations

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

They took our money and stopped talking, enough said.

Pros

Was easy enough for our sales team to use, we involved our technical team to get this setup and assist with integrations, however, we were unable to finish this.

Cons

They stopped talking to us after we paid for integration, we had to spend months trying to get them to communicate back to us and had to ultimately request a refund (which also took a long time).

Review Source
 
 

Chris from Eldorado Gold
Specialty: Retail
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

Odoo is a great system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

-You can pick and choose what you want and need, and remove services you don't.
-App for mobile use
-pictures are easy to add to product
-a lot of support from youtube channel to forum

Cons

-They group some services together
-There is a steep learning curve
-you need to pay for another app in order to personalize the system how you like.

Review Source
 
 

Erick from Relnuz
Specialty: Media
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Go Do Odoo

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I would recommend this product for standard businesses. If you're in a specialty niche you'll find the run of the mill features fairly bland and uncustomizable.

Pros

Odoo is a FULLY Functional CRM. Its gigantic bundle of associated plugins/modules allows for complete customization of the software according to the platform or needs you may have entailed for it.

Cons

Again, the giant bundle of plugins / modules makes the overall product somewhat tricky from an admin end, "do I really need this"? and "will I benefit from having this"? are really plaguing questions when setting this product up from and IT perspective.

 
 

Mike from Lighthouse Catholic Media
Specialty: Distribution

June 2016

June 2016

Troublesome

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

It was easy to set up the products in the system. It was clear what your were selling and moderately easy to fulfill on.

Likes Least

Lots of bugs, completely messed up inventory counts, hard to get help that was actually helpful

Recommendations

If you are anything other than working out of your garage - don't use this.

 
 

Luis Miguel from Same Motion
Specialty: Software / IT

April 2016

April 2016

Odoo CRM is great!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Excelent product. User friendly and flexible to setup teams and organize your sales funnel.

Likes Least

Odoo is a very powerfull Business Apps integrated system. I don't have anything in mind I don't like.

Recommendations

Make sure that the CRM could be easily integrated with other business apps.

 
 

Mohamed from ACME Group
Specialty: Software / IT

January 2016

January 2016

An Amazing Cost-Effective Product

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Odoo CRM us very easy to use and can be taught in one day. It covers a large scope of the CRM needs and can be easily customized by the Odoo partners.

Likes Least

Odoo support and frequent change in directions. Stability is an issue sometimes

Recommendations

Give it a try through a free demo and see for yourself

 
 
 
Showing 1-20 of 118

Raz from Industrack
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2018

June 2018

Product did not work as described

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The software have lots of features and functions and offers integration between many features. All the module worked in simple testing.

Cons

The feature and function on basic tests and demo's . The actual implementation had lots of data base issues and records being deleted automatically. Poor customer service to top it all.

Review Source: Capterra
 

Ahmed from ANAcademy

June 2018

June 2018

Feature rich CRM, but far from perfect

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

When it comes to modularity, Odoo is really great. It provides a module for a huge number of applications, with the ability to develop more

Cons

The brand is a bit confusing, from TinyERP to OpenERP to Odoo, they don't seem to me like making the best business decisions in that sense. Also it can be a headache to install

Review Source: Capterra

  Response: Odoo, Odoo

Date: June 2018

June 2018

 

Nice to hear from you Ahmed and thank you for the review. We are glad you enjoy Odoo CRM, hopefully you have had a chance to review some of our other products as well. As Odoo is a rapidly evolving software company we have had a few changes in the past to help us get to a position to better serve our community (currently approaching 4 million users). Additionally, any user who does not wish to install the technical aspects of Odoo can always use the online version which does not require any installation! We want to offer the options that best fit every user technical or otherwise. Thanks again for your support and the review Ahmed! :)

 

Brayan Agostinho from SOAINT
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

May 2018

May 2018

very good integrated open source ERP system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros


848/5000
excellent ERP software developed in web architecture. Odoo allows you to carry out more tasks and perform them in less time, where you can schedule activities based on sales strategies. It also shows accurate forecasts where, through its comfortable and easy to use interface, it allows to design customized panels to obtain a panorama of the company and obtain the information when we need it and achieve a deeper analysis with a great integration to another of its characteristics .
It also offers a large number of integration tools such as: sales, electronic signatures, invoicing ....
odoo offers a large amount of documentation on its website, where it shows everything it can do. As if that were not enough, it is developed in several languages, such as Spanish, so this will not be a limitation.

Cons

It is difficult to see something negative to this application but I could say that at the beginning it can be a bit difficult to know how to use the app correctly and it depends where we use it, it can be slow at the moment of executing it.

Review Source: Capterra
 


May 2018

May 2018

The best open source ERP I've seen

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Handles very well the concepts of an ERP, you can control the different business processes and also has a fairly simple extensions installer, they have a very large community and from this they leave many good consas, the POS is quite flexible and the growth curve It is faster.

Cons

The installation is of a high level of user. The facilities that require hardware are not so simple. Most good extensions are not free. It is quite heavy. The configuration of the site or company takes away part of the time

Review Source: Capterra

  Response: Odoo, Odoo

Date: May 2018

May 2018

 

"The best open source ERP I've seen" - We here at Odoo appreciate hearing such awesome feedback from our community, continue doing great work and thanks for the review! :)

 


May 2018

May 2018

Its a great software for business marketing activities and ecommerce

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The many modules help find the perfect solutions for ecommerce, marketing and sales. Its easy to use and the installation is secure. It can also be used for internal use only

Cons

Sometimes it run slow and it has a hight cost. It takes time to learn how to use it and control it, so its important to know what you need for your business, could not be for an starting business

Review Source: Capterra

  Response: Odoo, Odoo

Date: May 2018

May 2018

 

Thanks for leaving us a review! The eCommerce product has been particularly popular lately due to recent usability improvements, integration with omni-channel sales (POS, CRM/Invoicing), and a great value especially compared to the current competition on the market. We were surprised to read what you mentioned about the high cost, perhaps you could send us an email and let us know! The Odoo team is happy to help analyze your subscription and see how you can reduce cost and optimize value for your business, customer satisfaction is our #1 priority. :)

 

Victoria from Royal Pools

May 2018

May 2018

Very easy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I love that it's very easy to use and fast. Everything that I need is in one spot and easily accessible. I like that you can add features as you go.

Cons

I don't have much complaints about this system. I wish it was easier to
Use the mobile version. Overall it's great

Review Source: Capterra

  Response: Odoo, Odoo

Date: May 2018

May 2018

 

Hey Victoria, thanks for the review! Glad Odoo is fast and easy for you, we aim to add even more tools and features to improve usability and product scope. Regarding mobile, have you downloaded the native iOS or Android apps? While Odoo is optimized for any browser, these apps take the next step in creating a seamless experience from desktop to tablet to mobile. Let us know if we can help!

 


May 2018

May 2018

Pretty darn good all around

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

this is an excellent piece of software to assist with managing work loads and projects (especially time management). It is also so incredibly easy to use even a monkey could use it.

Cons

I wasn't working on the most expensive version of the software so quite a few features were not available to me. That being said, that is the only negative aspect I can think of.

Review Source: Capterra
 

Thabo from ComputerNet Mfundisi Consultants

May 2018

May 2018

Extensive ERP for a small to medium sized business.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Having everything in one app is the major benefit to me. I don't have to use different software for Sales and Purchases; for Contacts; fr Projects etc. Another benefit for me is the ability to attach documents to each transaction for tax purposes at the end of the financial year.

Pros

Odoo is an Opensource ERP with a free Community Edition and a paid Enterprise edition. It is packed with features like Accounting, Project Management, Customer Management, Employee & Recruitment Management, Inventory & Warehouse, Sales and Purchase and POS to name a few.
I like the Dashboard where one can get an bird's eye view of the status of any task or activity that needs attention. Plenty of additional modules (called Apps) are also available on the Odoo Store.

Odoo uses Postgresql as database.

It offers plenty of customisation options. Some countries' standard Chart of Accounts are available by default, or you can create your own.

Overall a very useful ERP.

Cons

I'm reviewing the Community Edition: On the downside, it has a relatively big learning curve. Setup and initial configuration is crucial. I would have liked to choose between mySQL and Postgresql as some hosting providers does not offer Postgresql.

Some minor frustrations is the fact that an invoice can only be created after a quotation, then an order. I would've liked to be able to enter an invoice without an quote or order; for example monthly regular contractual invoices. Having said that, depending on how your business work, it might not affect you that much.

Secondly, recording expenses is cumbersome - expenses are recorded either through the employer expense module (which is not always related to an employer, like rent), or through billing. Either way, you need to create a "product or service" for expenses before entering them. Where and how you enter them, also affects your expense reporting.

I would also like to see more reporting options like traditional desktop apps.

Customer support for the Community Edition are limited to the forums and some manuals for older editions.

Review Source: Capterra
 

Luis Raul from Facware

May 2018

May 2018

Good Open Source ERP

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I am using Odoo for generate budgets to my customers in base to my service inventory.

Pros

If your company has a lot of processes defined and has many employees work together then you need Odoo for manage all your processes. You can have CRM, project management, sales and inventory tool and more.

Cons

You need have high python skills if you are the person who will implement it, besides you need learn a lot of terms and read documentation to customize the platform.

Review Source: Capterra

  Response: Odoo, Odoo

Date: May 2018

May 2018

 

Welcome Luis Raul, we are happy to have you as a member of the Odoo community. We know that there are many types of businesses with various levels of technical expertise which is why we also offer implementation services with our team of experts to simplify the process for companies who do not wish to do self-implementation. If you have any challenges with yours, we are always happy to assist you in any way we can. Thanks for the review and your support, we will be cheering for Facware!

 

Nacho from USA VOIP LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

A good ERP for a very low investment with room for some users experience improvements

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Powerful complete ERP solution for a portion the cost of other similar solutions

Pros

Web based, Flexibility, Easy to use, Continuous Improvements, Multi companies, Multi currencies, Domestic Legal Journals...

Cons

Very little documentation of the product. When you make a mistake and want to fix that in the system is a total nightmare to undo errors.

Review Source: Capterra

  Response: Odoo, Odoo

Date: May 2018

May 2018

 

Thanks for the review, we are excited to see another VOIP company utilizing Odoo tools to run their organization! Regarding documentation, we are continuously growing our user docs and improving usability, in the meantime if you need any help feel free to contact us at odoo.com/help to get the answers you need. We are always happy to help!

 

Rosa from SUVINCA

May 2018

May 2018

It is a software to make the formulation and control of projects, efficiently and easily.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It is a good option to carry out the control and follow-up of the projects. It helps to improve the efficiency in the use of resources, so it saves money in the integral management of projects.

Pros

It is a very useful tool to follow up my work and personal projects, in a very simple, organized and fast way. It facilitates the control of the use of human and financial resources, the fulfillment of objectives and goals in a timely and effective manner. Allows monitoring of the activities assigned to the work team.

Cons

Does not have a technical report generator that facilitates the presentation of data and results. It requires dedication to learn how to use the software, then it is very easy to use. It could be a little friendlier in terms of the interface with the user.

Review Source: Capterra

  Response: Odoo, Odoo

Date: May 2018

May 2018

 

Thanks for the review Rosa, we are happy to see you have found Odoo to be a great tool for your project management and HR activities! Odoo also has the capability to develop and customize to fit any of your needs. Our team is continuing to make usability one of our top priorities and we are committed to being the fastest evolving business software in the world. Thanks for being a part of the Odoo community!

 


April 2018

April 2018

Very flexible full featured CRM/ERP, with more modules than SME's will probably need

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I've been using Odoo for several years now (since it was branded TinyERP), and I believe it's one of the best open source solutions there. It's extensible, flexible and to a great extent reliable. I developed my own custom modules to extend my specific usecases

Cons

- Backward incompatibility. Migrating data after upgrade require a lot of manual work
- Setup can be a bit tricky
- Administration and customization may (or may not) require a bit of a learning curve, depending on the level of customization you need

Review Source: GetApp
 

Martha (MIA) from Myron
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

April 2018

April 2018

Hi, if you haven't try Odoo, you dont know what you are missing!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It has given me a very defined task list where I can keep track of what has been done already and what's next.

Pros

When working on a project, a key to success is to have everything organized. This tool allows me to divide my tasks and complete them in timely manner.

Cons

Bugs! I have had very few bugs though. There have been a few now and then, but these get resolved quickly.

Review Source: Capterra

  Response: Odoo, Odoo

Date: April 2018

April 2018

 

Hey Martha, we appreciate the awesome review! Glad to hear Odoo has simplified your project management tasks, we hope to continue to add new tools and features to save you and your team time and improve the way we all accomplish our tasks and projects. Thanks for your review!

 

Charline from Kelcible
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

A quick start for an effective result

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The ergonomics of the product is well worked, users quickly understand what it is. No need to enter tons of data, the results appear quickly on the screen. The filter rules and the search engine are efficient

Cons

The product can still evolve on marketing automation features.
The support could produce video examples on various concrete case

Review Source: GetApp
 

Jose from overseas supplier

April 2018

April 2018

Very adaptable for the needs of your business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It's really easy integrate Odoo with other systems via API.

In this case, i got a customer who needed realtime updates for sales via call center.

Odoo allowed me to update it via our call center system and when an agent closed a sale, it was registered in the CRM with all the data from the call center system database.

Cons

I really want to see Odoo to configure repositories for the major Linux distributions (CentOS, Debian, OpenSUSE) to ease the installation procedure.

Review Source: Capterra

  Response: Odoo, Odoo

Date: April 2018

April 2018

 

Hi Jose, thanks for your review! It's great to hear you have been doing integrations with your call center and CRM, keep up the great work and thanks for being part of the Odoo business community!

 


April 2018

April 2018

An easy-to-use tool with business vision

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

time to sign it is fast, also like that is implement on cloud, it can be display in any end point, like laptop, mobile divise.

Cons

the customization of reports is not as agile, you have to ask for support, which is not the fastest.

Review Source: GetApp
 

Amjid from Al Saleh Group of Companies
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

March 2018

March 2018

ODOO is one of the easiest and user friendly CRM and ERP

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

odoo is easy to use and interface is user friendly. Team members and supervisors can have realtime information. it can be integrated to bi tools.

Cons

Data is with oodoo therefore it can be a risk as most cloud based apps do have. Local support might be problem in most of the cases.

Review Source: GetApp
 

Trần

March 2018

March 2018

Simple but enough

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Strong ERP solutions
Easy customize
Support Ios and Android
Nice Notifications
Calendar integrated
Manage Quotations

Cons

General, must customize a lot for vertical business domain
Slow if have a lot data
Not fully offline app

Review Source: GetApp
 

Turkesh from Almighty Consulting Services
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

Best solution for nay type of business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Fully customizable
Open source and Enterprise version with good support
Fastest growing community
Really stable product

Cons

Sometime slow if the database is big or concurrent users are more. (Need a good maintainer for the server as currently no optimization documents available easily) but to avoid this odoo.sh can be used.

Review Source: GetApp
 

Laure from Eutronix
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

Very nice experience!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Very intuitive, easy to use, great adaptability to our company needs. Even our representatives seem to be happy!

Cons

Until now, I have nothing to say, hopefully it will remain the same for the coming years!
The reactivity of the Odoo team is really impressive

Review Source: GetApp