Overall a good CRM software, but clunky in places

Pros

You can schedule your activities and faults. You can schedule reminders to remind you when you need to action a task.

Cons

It can be clunky. I would like to see an over view of my week ahead which isn't available currently.

Couldn't live without it

Fabulous and wish we'd had it earlier!

Pros

It's so 'user friendly' alternatives are often very complicated with things that aren't relevant. It's crucial for keeping on top of prospecting and sharing client information across the relevant teams. The look and feel of the whole system ensures all team members continue to use it rather than avoid it as has happened in the past!

Cons

Can't honestly say there's anything we don't like about it to be honest.

Great software and great team behind it. Always being developed and updated.

managing contacts, but mainly liked the ability to see potential business in one place.

Pros

The look, feel and ease of use. That and the email integration element I like a lot. I like the way its going and know there are lots more integrations in the roadmap.

Cons

don't yet have the ability to use as easily on mobile, or a mobile app. struggled a little on both safari and chrome for iphone so only use on laptop/desktop.

Excellent system, but needs some improvements

It is the key to running our business in an organised manner.

Pros

Cross referencing possibilities for clients/surveyors/solicitors. The layout is visually simple and very clear so makes it very easy to use.

Cons

The fact you cannot search by field names. For example, we have a field 'next rent review'. It would be very useful to be able to search this field to bring up all upcoming reviews.

Great CRM with some flaws

We centralized all our communications with customers and suppliers in one place !

Pros

The reason with went with Salpo is because of the integration with DEAR. It's easy to use, you can connect your emails to it to keep track of all conversation. You can setup leads easily. Customer service is great and they are very helpful and polite.

Cons

There is some flaws with the integration with DEAR, they don't really use the same way to manage contacts and you end up with double contact. We also had some problem with billing but customer service fixed everything.

simple, intuitive and easy to use. Brings all the info together in a clear and helpful way

Pros

being able to customer build the most important areas for the business and for different people across varied roles. It looks uncluttered, is quick and easy to navigate, to create a new data field and brings together all relevant information, so you can track, record and set actions/follow ups etc.
It's also really simple to build reports and analysis, and co-ordinating all contact and actions into one place, makes it really simple and smart in how you then manage your customers.

Cons

nothing, it's just about getting into the habit of using it all the time and evolving the profiles/data sets as you go.

Used as our main CRM, find it a little clunky but efficent

Pros

The connections it makes between individuals and organisations are very helpful. Reminder settings are great and converting a communication.

Cons

Some mandatory fields that can not be edited or deleted make some simple entries hard, ie. in the communication fields.

Simple and easy to use and set up

Organising my day

Pros

The simplicity of the software makes it easy to work with.
The email updates are good prompts to actions that need taking.
The highlighting and organising of data is fluid and not over complicated.
Great value for money and rolling contract.

Cons

Some of the text boxes when filled up will overlap some of the others. I get around this by putting abbreviations in.

Ease of Use. Combining all the verticals & functions required to manage day to day work activities

Helping out every department at its best to record, maintain and analyze the data as and when needed.

Pros

Segregated Sections. Easy Navigation. Time Saving.

Cons

Nothing so far. But I would like to have timely updates .

Easy to use

Excellent and easy

Pros

We found this CRM simple to use comparable to the old platform we used as well as cost effective.

Cons

We have yet to find fault in the system which suits our needs entirely

Clean usable software that particularly helps managing 'complex' relationships

Single point for building the profile of target market and how to engage. Potentially the single point for capturing the outputs of activities, events, projects and programmes.

Pros

'Clean' simple user interface, ease of navigation, ability to define multiple relationships for both individuals and organisations in a simple manner, ability to bespoke the system easily to my organisation and processes without having to resort to support.

Cons

Understanding how the interfaces to other packages works and how best to use them. (E-Mail, Web packages, E-Commerce solutions, Event management solutions etc)

Salpo is an intuitive system, very easy to navigate around.

Pros

Well thought out design. Very easy to merge records when cleansing. Useful functionality for connecting to companies house.

Cons

It can occasionally be buggy. If you are working through a list it will take you back to the main dashboard rather than where you have left off which is irritating.

The website worked great and helped me and my business with our services and we are very happy.

Pros

The website works greatly! Its super fast and the website helps me and my potential customers get the benefits of applying for the awesome amount of services that Salpo provides!

Cons

Most of the services that Salpo provides are awesome. The only service that im not a huge fan of is that the company doesnt provide free breakfasts when traveling.

easy software to store all our clients information

Pros

you can pre-load backdated info to help build a holistic picture of the client. You can also easily move between client records

Cons

having to set reminders/communication that could be automatic for example regarding payment reminders

We recently purchased Salpo CRM and find it's very easy to use.

Everything is in one place for us now, we don't have to use different systems and it's easier to use and manage.

Pros

Easy to use and navigate around the system. We have just transferred from Zoho CRM and find that this has everything that we need, is easier to use and has more features that will benefit our growing business.

Cons

At the moment we are relatively new to this system but have not come across any hurdles with it so far.

As an initial CRM offering it was useful to have valuable help with understanding the design options

Nothing unique, sadly.

Pros

Views and variability are excellent but my favourite piece is the support received from our account manager

Cons

Sadly, it does not currently fit our scalability model for linking to back-office functions that will include stock-control, management reports and accounting functions

Wonderful

Pros

I like everything about the product, but its ease of use and the ability to customise simply, quickly and efficiently is also another major plus point.

Cons

So far I can't say that there is anything that I like least about the software..........I will have to continue to use it to try and find something I don't like

User friendly with a number of useful features

Customer management

Pros

The layout of the system. Easy to work around and quick data entry.

Great to share information with other users

Cons

Reporting which I need to look further into.
Was a little difficult at first to work out the emailing

Salpo Review

Pros

Many useful features available to implement for each user/account.

Cons

Because there are so many features, there were areas that were lacking as there wasn't one area that worked really well.

Flexible and excellent value for money

Enabled us to become more organised with managing our sales and marketing pipeline

Pros

The configuration of the system is extremely flexible. I like the way you can set up tags to configure the database for our companies particular needs.

Cons

This is the converse of the 'pros' for this system. It's flexibility means that sometimes the system can be a little non-inituitive to use.