About Salpo

Salpo is a cloud-based customer relationship management solution catering to small and medium-sized businesses across multiple industries such as telecommunication, manufacturing and financial services. The solution offers native mobile applications for iOS and Android devices. Key features include business rules automation, scheduled communications, custom report builders and contact management.

Salpo automatically stores emails, calls, and notes for individuals and projects. The solution offers mobile features for viewing and updating contacts, scheduling communications and monitoring customer activity. Managers can create a custom template or choose from predefined templates for customer communications.

The dashboard provides the administrator a vi...


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Supported Operating System(s):

Web browser (OS agnostic)

22 Reviews of Salpo

Average User Ratings

Overall

4.27 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(7)

7

4 stars

(14)

14

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 22 results

January 2019

Melanie from School Loafer

Verified Reviewer

Company Size: 2-10 employees

Industry: Retail

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2019

Couldn't live without it

Fabulous and wish we'd had it earlier!

Pros

It's so 'user friendly' alternatives are often very complicated with things that aren't relevant. It's crucial for keeping on top of prospecting and sharing client information across the relevant teams. The look and feel of the whole system ensures all team members continue to use it rather than avoid it as has happened in the past!

Cons

Can't honestly say there's anything we don't like about it to be honest.

Response from Salpo

Replied January 2019

Hi Melanie, Thank you for your review. We are pleased to hear that Salpo enables you to keep on top of leads, and has improved communication between team members. Thank you, The Salpo Team

May 2017

Jemma from Alliance Communications

Verified Reviewer

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

3.0

May 2017

Overall a good CRM software, but clunky in places

Pros

You can schedule your activities and faults. You can schedule reminders to remind you when you need to action a task.

Cons

It can be clunky. I would like to see an over view of my week ahead which isn't available currently.

Response from Salpo

Replied January 2018

Hi Jemma, Thank you for your feedback! We are happy to advise that you can accomplish viewing your week's upcoming tasks using the Communications reporting page. Select to show all Scheduled Communications where you are the Participant. Then use the Date filter and Between criteria option. Marks the dates as: From: 'Today' To: 'Relative to Today,' In the Relative to Today field you can define how far in advance you would like to look. If you select '5 days after today,' you will now view the Scheduled Communications you have recorded to take place over the next 5 days. If you will use this filter regularly, I recommend saving it so you can select the filter name from the Communications filter drop-down instead of re-entering in the criteria each day. Please do not hesitate to let us know if you would like to review this functionality further! Thanks again! Kind regards, - The Salpo Team

April 2018

Kai from Alliance Communications

Verified Reviewer

Industry: Telecommunications

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

April 2018

Salpo is a good, easy to use platform. It could be improved in certain areas, but it's a great tool.

Pros

I like the look of the CRM platform, it's very easy to use and doesn't take long how to figure it out.

Cons

The lack of functionality - it would be especially nice to be able to use listed searches for business development, as currently it's simply data storage. If more was introduced, it could become a fantastic sales tool.

May 2017

Rick from Nettl Cheltenham

Verified Reviewer

Company Size: 2-10 employees

Industry: Design

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

May 2017

Great software and great team behind it. Always being developed and updated.

managing contacts, but mainly liked the ability to see potential business in one place.

Pros

The look, feel and ease of use. That and the email integration element I like a lot. I like the way its going and know there are lots more integrations in the roadmap.

Cons

don't yet have the ability to use as easily on mobile, or a mobile app. struggled a little on both safari and chrome for iphone so only use on laptop/desktop.

Response from Salpo

Replied January 2018

Hi Rick, Thank you for your feedback! We are happy to report that we will be releasing a mobile app this spring. Keep an eye on our alerts for the most recent product developments! Thanks again, - The Salpo Team

May 2017

Annie from The Phone Mast Company

Verified Reviewer

Company Size: 2-10 employees

Industry: Telecommunications

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

4.0

Functionality

3.0

May 2017

Excellent system, but needs some improvements

It is the key to running our business in an organised manner.

Pros

Cross referencing possibilities for clients/surveyors/solicitors. The layout is visually simple and very clear so makes it very easy to use.

Cons

The fact you cannot search by field names. For example, we have a field 'next rent review'. It would be very useful to be able to search this field to bring up all upcoming reviews.

Response from Salpo

Replied January 2018

Hi Annie, Thank you for the feedback! If 'next rent review' is a custom field, you are able to filter the list criteria by this field value. In example, show me all reviews in the next week or show me all reviews completed last week. As a date field you can look at dates as today, in relation to today or between specific dates. The dates can be filtered to show less than, less than or equal to, equal to, greater than or equal to, and greater than. Please reach out to support@salpo.com if you would like to talk through this scenario further. Thanks again! Kind regards, - The Salpo Team