Socious Online Community software


3 reviews(4.5/5)
3 reviews(4.5/5)

Higher Logic Online Communities, formerly know as Socious, is a provider of private online community solutions suitable for midsize and enterprise-level businesses, user groups, and nonprofit organizations. It primarily helps technology companies to build a dynamic and private online community for their user groups and audience.

Socious customer community platform offers features to help engage customers online via email and on mobile devices. The rule-based logic allows targeting communications and tracking conversion metrics. Companies can create multiple directories and online groups, keeping the groups status as the public, private or even closed. The online community platforms can be used by business representatives and community members to collaborate, ask and provide answers, share business updates and discuss daily topics. Members can participate from their browser, email inbox using integrated listservs, or community and the mobile-optimized event attendee center.

While some businesses just use it to build online communities for customers, employees and partners, other organizations expand their use of the system to include their public-facing website, events, user group memberships, and peer-to-peer customer communities.

Supported Operating System(s):
Mac OS , Web browser (OS agnostic)

3 Reviews of Socious Online Community

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  • Caryn from NBD

    Specialty: Healthcare / Medicine

    Number of employees: 501-1,000 employees

    May 2018

    Community

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    support that is better than almost anything else we have experienced, they really will help out with anything

    Cons

    nothing to dislike, they do everything to make sure we are taken care of and have all the support we need

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Judy from Romance Writers of America

    Specialty: Non-Profit

    August 2015

    Socious provides a great product and exceptional service!

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    The socious team worked with us to meet our unusual needs as an association. They have given us OUTSTANDING support.

    Cons

    SUPPORT....SUPPORT....SUPPORT! I know that the Socious team will help me accomplish my goals and they are honest with me when something CAN'T be done. I appreciate that.

  • Kevin from Mitchell Mediation & Arbitration

    Specialty: Legal

    October 2014

    A great way to expand your business and improve your relationship with your clients.

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    It is easy to use and the vendor is customer oriented.

    Cons

    There is nothing I do not like about the product. It is a great product and the vendor works hard to make sure the customer is taken care of.

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