Canary AMS software


9 reviews(4.5/5)
9 reviews(4.5/5)

Canary AMS by TechCanary is a cloud-based Agency Management System that delivers solutions for insurance agencies and agents. Insurance policy workflows help users improve the internal process of sending tasks, emails and reports. The solution is built on a Salesforce platform and helps users automate quotes, carrier submissions, policy sales and renewals. Users can set-up automatic alerts, task reminders, emails and call logs.

The reporting tools provide agents visibility over retention, lead conversion and loss ratio. The solution provides data mining tools so that agents can dig into their records and find out what is working. Users can also customize reports, layouts, fields and dashboards.

Canary AMS supports all lines of business including property and casualty insurance, life insurance, health insurance and group benefits. It comes with built-in integrations to Google Apps and Outlook, as well as social media sites Facebook, LinkedIn and Twitter.

Supported Operating System(s):
Mac OS , Web browser (OS agnostic) , Windows 8

9 Reviews of Canary AMS

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  • Eric from Shaw Insurance Agency, LLC

    Number of employees: 1 employee

    August 2018

    TechCanary Review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It is overall helping me keep track of my business

    Pros

    The sales/quote functionality. Cloud capability

    Cons

    Very hard to make changes or customize in own way

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Bob from NBD

    Specialty: Advertising

    Number of employees: 201-500 employees

    July 2018

    user friendly

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    Very customizable- you can do a little or a lot- makes life a lot easier and more fun. great tech support and easy to contact

    Cons

    this software is super easy from start to finish- no complaints here, easy to change things that you do not like

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Sandi from The Otium Agency Inc.

    Number of employees: 2-10 employees

    February 2018

    User friendly interface and feature rich, which make it ideal for managing my agency.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    There are a lot of features built in, and it is very customizable to my specific agency needs. Customer service is extraordinary, with a rapid response and resolution. Create Acords with ease. Friendly to benefits as well as P&C.

    Cons

    There are a couple of things I have on my "ideal" list that the developers are not yet able to integrate. Entering coverage information for policies is a bit cumbersome.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Maura from Sagacious Insurance Services, Inc.

    Number of employees: 2-10 employees

    October 2017

    Lackluster. Disappointing and wouldn't recommend.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    great forum to learn about other solutions and and open area to post our firms views for others. Thank you.

    Pros

    The ability to customize the system on an open Salesforce platform sounded amazing. Analytic potential is unlimited which is phenomenal. The promise of less data entry to capitalize on more employee time for cross selling and consultation was very attractive.

    Cons

    Oh, where to start? We've been in contract for over a year for migration. They finally migrated data last month but only partial data. Acord forms are lacking in ALL areas. 90% of the info does not populate. Only Acord 25"s allow for signature so all other documents have to be printed, signed & scanned like it's the year 1999. Auto ID Cards only allow the first auto to fill, not a solution for multi-vehicle & fleet policies. EOPI's only allow for 1 holder to populate. COI's only print or save pdf's one at a time. Not feasible for issuing multiple renewal COI's,. Their tech staff's solution is to "type over the information". WHAT? We haven't had downloads in over 45 days. Guess we just hope our direct bill accounts are in good standing & carriers are paying commissions correctly. They recommended a year ago to contract with Accounting Seed, Conga, Docusign and a few others. That was a waste of thousands of $"s as TechCanary has to be operational in order for the other systems to work. They have no implementation team. Tech Support and webinars are your training. Tech Support tries their best to train but there's no training schedule and the sessions are squeezed in between normal trouble shooting calls and their internal staffing issues. Basically if a Tech Support person is out sick or on vacation no other staff steps in to pick up the training. Running out of room to type more. We're looking for a new provider. This is not software as a solution...

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Ellen from Lichtenberger Agency LLC

    Specialty: Insurance

    June 2016

    There's nothing else like it

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    TechCanary has completely changed the agency management system landscape. Finally there's a cost-effective customizable solution that works for any size commercial and/or personal lines agency.

    Cons

    I've been using TechCanary for over a year and trust me, there's nothing not to like. Unlike an out-of-the-box system, if you don't like something - change it!

  • Andrew from Advanced Insurance

    May 2016

    Great Agency Management System

    Ease-of-use
    Quality
    Support

    CanaryAMS is really helping my small agency like no other agency management system. The things that would be difficult to do with other AMS, CanaryAMS does them with ease. I highly recommend them.. Their staff is top notch too. I truly enjoy working with them.

    Review Source: Capterra

    Response: TechCanary, TechCanary

    May 2016

    Thanks so very much for your review. We really appreciate it!

  • Amy from CCO Insurance Solutions, LLC.

    Specialty: Insurance

    March 2016

    No More Guesswork

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    The customization can be as little or as great as you want. I'm able to make workflows for lines of coverage so that my staff doesn't have to guess what to do next. No more having it all up in your head or looking at a manual. This increases efficiency and reduces E&O.

    The Tech support is OUTSTANDING. Very timely. They work incredibly hard to keep you working as efficiently as possible.

    Cons

    You do need to know Salesforce but the learning curve is very small. There are some requirements to manage workflow that is dictated by Salesforce (i.e. can't map between objects, can only be done through parent).

  • Emory from EJS Financial Management

    Specialty: Insurance

    March 2016

    Incredible Platform!

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    Ease use out of the box and tons of available features --- I discover new ones every day. The Customer Service team at TechCanary is outstanding, going above and beyond to get you up to speed ASAP.

    Cons

    I don't have a single complaint about TechCanary. The team has been extremely helpful from start to finish.

  • Shawn from Smart Choice

    December 2015

    Best Agency Management System out there!

    Ease-of-use
    Quality
    Support

    What you get for the cost is amazing! Salesforce license AND an agency management system for $100 a month, you can't beat it! Also, the capability and customization with Reid and his team is second to none.

    Review Source: Capterra
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