About Zoho ContactManager

Zoho ContactManager is a cloud-based customer relationship management solution that helps users manage business contacts. It enables small to midsize businesses to collaborate, track deals, and manage tasks within their teams.

Zoho ContactManager’s features include lead and sales pipeline management, shared contacts, prospecting tools, contact database, search/filter and import/export of contacts. Additionally, it enables users to plan their follow-up activities and track to-dos as well as task assignments. Moreover, contact interaction can be carried out through email as well as social media within the tool.

Zoho ContactManager integrates with Zoho Mail, Microsoft Outlook, MailChimp, G Suite, Facebook, Twitter, and Zoho Card Scanner. The soluti...


Read More

Supported Operating System(s):

Web browser (OS agnostic)

55 Reviews of Zoho ContactManager

Average User Ratings

Overall

4.29 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(27)

27

4 stars

(20)

20

3 stars

(6)

6

2 stars

(1)

1

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 55 results

October 2017

Peter from consulting

Verified Reviewer

Time Used: Less than 6 months

Review Source: GetApp


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

October 2017

Best choice for the price. Easy to use and has what I need.

Pros

The price was the biggest benefit. I did not have to worry which users or how much data I should import without worrying about the price skyrocketing. The system is easy to use so there was no real learning curve. I do not need or want it to integrate with everything. I just want it to keep my sales information organized and not add layers of complexity wasting my time.

Cons

Only two areas that I wish could be fixed: 1) The customized fields cannot be ordered in any other way that alphabetical. It would be great to mix and match them with the fixed fields or just have the customized field order in the way I think. 2) While there are many search features, tags, etc., it would be great to have any search result (or just unfiltered) have an A, B, C, quick jump to the top of companies that start with that letter.

December 2017

Anonymous

Verified Reviewer

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

December 2017

A usefulle tool for small bussines

As I said, the free version is ok, but not fantasttic The layout is easy to configure and that the data is all in one place. It's an extremely organized system. Zoho contact is very simple to use and give many possibilities. You can connect your social network and your Mailchimp account. It integrates well with other programs and I am enjoying having my contacts in one place. The efficiency is key to productivity as well.

Pros

As I said, the free version is ok, but not fantasttic The layout is easy to configure and that the data is all in one place. It's an extremely organized system. Zoho contact is very simple to use and give many possibilities. You can connect your social network and your Mailchimp account. It integrates well with other programs and I am enjoying having my contacts in one place. The efficiency is key to productivity as well.

Cons

It was too complicated if you need something simple, easy to implement and use. They have features that allow you to customize everything but I ended up spending more time trying to figure things out than getting full use of the product. I ended up going with another company's pay versions.

December 2017

beth from Concierge and VIP Travel

Company Size: 2-10 employees

Industry: Leisure, Travel & Tourism

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

2.0

Functionality

3.0

December 2017

I tried this product out using their free version but ended up finding another software

With all of the features and option offered, this would be a great product for any business, however, it was too complicated to implement if you needed something fast. If you are experienced in using and setting up this type of software, by the scope of their products, it would be a good option.

Pros

Zoho offers everything you would need to run a business, with free and pay versions. The ability to integrate all the features makes running a company a lot easier

Cons

It was too complicated if you need something simple, easy to implement and use. They have features that allow you to customize everything but I ended up spending more time trying to figure things out than getting full use of the product. I ended up going with another company's pay versions.

October 2016

Dave from ACHWorks

Company Size: 11-50 employees

Industry: Financial Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

October 2016

Zoho is ok for free, pro and pay versions are lacking

I have found several to integrate with by using CApterra. We have opened three different verticals by scoping best products.

Pros

As I said, the free version is ok, but not fantasttic

Cons

It is clunky nad there are too many non-reactive tools

February 2018

Crystal from Integrity Accounting

Verified Reviewer

Company Size: 2-10 employees

Industry: Accounting

Time Used: Less than 2 years

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2018

Love The Simplicity

Pros

The client manager is very easy to use, and it doesn't take long to get the system setup and running.

Cons

I wish there was an option so I could set certain repetitive tasks to repeat, it works great for irregular tasks through.