Zoho ContactManager Software

Zoho ContactManager Software

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About Zoho ContactManager

Zoho ContactManager is a cloud-based customer relationship management solution that helps users manage business contacts. It enables small to midsize businesses to collaborate, track deals, and manage tasks within their teams. Zoho ContactManager’s features include lead and sales pipeline management, shared contacts, prospecting tools, contact database, search/filter and import/export of contacts. Additionally, it enables users to plan their follow-up activities and track to-dos as well as task assignments. Moreover, contact interaction can be carried out through email as well as social media within the tool. Zoho ContactManager integrates with Zoho Mail, Microsoft Outlook, MailChimp, G Suite, Facebook, Twitter, and Zoho Card Scanner. The solution delivers use...

Zoho ContactManager Pricing

Free Forever: Single User, 500 Contacts, 10 Deals Smart Plan- $15/Month: 25 Users, 10,000 Contacts, 1000 Deals Ultra Plan- $25/Month: 25 Users, Unlimited Contacts, Unlimited Deals

Starting price: 

$15.00 per month

Free trial: 

Available

Free version: 

Available

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Zoho ContactManager User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

4.5

Customer support

4

Functionality

4

Showing 1 - 5 of 57 reviews

Peter

Verified reviewer

Time used: Less than 6 months

Review Source: GetApp

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

October 2017

Best choice for the price. Easy to use and has what I need.

Pros

The price was the biggest benefit. I did not have to worry which users or how much data I should import without worrying about the price skyrocketing. The system is easy to use so there was no real learning curve. I do not need or want it to integrate with everything. I just want it to keep my sales information organized and not add layers of complexity wasting my time.

Cons

Only two areas that I wish could be fixed: 1) The customized fields cannot be ordered in any other way that alphabetical. It would be great to mix and match them with the fixed fields or just have the customized field order in the way I think. 2) While there are many search features, tags, etc., it would be great to have any search result (or just unfiltered) have an A, B, C, quick jump to the top of companies that start with that letter.

User Profile

Yaco

Verified reviewer

Company size: 2-10 employees

Industry: Design

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
3

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

May 2021

Zoho did it again

I really liked it, it let us share all our sales contacts between teams, it has been a pleasure to work with Zoho support as well.

Pros

The product is really simple to use. Like most Zoho Apps, it is well crafted, it has a nice and friendly UI, and it just works.

Cons

It is a little bit more complicated than its competitors in terms of ease of use

Reasons for switching to Zoho ContactManager

We used to share our contacts through instant messaging apps, but we needed better solutions made for our use case.

beth

Company size: 2-10 employees

Industry: Leisure, Travel & Tourism

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
3

Ease-of-use

out of 5
5

Value for money

out of 5
2

Customer support

out of 5
3

Functionality

out of 5

December 2017

I tried this product out using their free version but ended up finding another software

With all of the features and option offered, this would be a great product for any business, however, it was too complicated to implement if you needed something fast. If you are experienced in using and setting up this type of software, by the scope of their products, it would be a good option.

Pros

Zoho offers everything you would need to run a business, with free and pay versions. The ability to integrate all the features makes running a company a lot easier

Cons

It was too complicated if you need something simple, easy to implement and use. They have features that allow you to customize everything but I ended up spending more time trying to figure things out than getting full use of the product. I ended up going with another company's pay versions.

Anonymous

Time used: Free Trial

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

December 2017

A usefulle tool for small bussines

As I said, the free version is ok, but not fantasttic The layout is easy to configure and that the data is all in one place. It's an extremely organized system. Zoho contact is very simple to use and give many possibilities. You can connect your social network and your Mailchimp account. It integrates well with other programs and I am enjoying having my contacts in one place. The efficiency is key to productivity as well.

Pros

As I said, the free version is ok, but not fantasttic The layout is easy to configure and that the data is all in one place. It's an extremely organized system. Zoho contact is very simple to use and give many possibilities. You can connect your social network and your Mailchimp account. It integrates well with other programs and I am enjoying having my contacts in one place. The efficiency is key to productivity as well.

Cons

It was too complicated if you need something simple, easy to implement and use. They have features that allow you to customize everything but I ended up spending more time trying to figure things out than getting full use of the product. I ended up going with another company's pay versions.

Eric

Verified reviewer

Company size: 11-50 employees

Industry: Hospital & Health Care

Review Source: GetApp

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

February 2018

A Cross entreprise Contact management problem solver

Pros

ContactManager really is easy to use even on the synchronization department. Contacts (and Companies) are easy to tag to add any criterium. The search engine is amazingly fast and so is the sync between e.g. Outlook (newly created contact) and ContactManager (contact appear within seconds).

Cons

It is not yet possible not to share contacts with colleagues though a workaround exist. It would be nice that private Outlook contacts don't sync. Maybe a feature for the future.

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