A.I.med Software from Acrendo

3.98 / 5 (20)

About A.I.med by Acrendo Software


Acrendo offers a cloud-based medical software suitable for smaller practices. Their EMR software, A.I.med, includes applications for electronic health records (EHR) and practice management. It offers scheduling capabilities that will support front desk operations. A.I.med is suited for smaller practices with up to 10 providers or 25 total users and can support a range of specialties.

Acrendo has developed A.I.med to meet the requirements of a range of providers in different environments. The system supports remote to use for providers doing rounds, visiting nursing homes or working from multiple offices. The system can also operate on tablets, work with speech recognition technologies or operate via wireless networks.

A.I.med offers over hundred templates for different specialties. Each template can be customized to add/remove fields according to the facility requirements. Medical practitioners can also generate and share patients' e-prescription with the local pharmacy stores. Other features include electronic billing, e-verification, alerts and reminders, ID card scanning, patient portal and custom reporting.



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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Windows 8

20 Reviews of A.I.med by Acrendo Software

Average User Ratings

Overall

3.98 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(6)

4 stars

(10)

3 stars

(2)

2 stars

(0)

1 stars

(2)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 20 reviews

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December 2012

Moez from Moez Khorsandi MD

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

December 2012

EMR for a solor practice

My staff and I am extremely happy with the Acrendo product and their support team. I am a solid referral for their product, and recommend it to friends all the time. Any small practice looking for a great EMR should consider this one.

Pros

I searched for years for a EMR that was affordable and easy to use. I had many presenters come to my office to show me their EMR and how they thought it was easy to use. I found all the systems I looked at to be difficult to learn, and very expensive. The Acrendo team came to my office to do an in person demonstration of A.I.med and I was finally impressed.

I purchased the system back in early 2005 and have been satisfied ever since. The program is truly easy to learn and customize to my needs. I have set up all on my templates the way I want them, which makes patient flow fast and consistent. I did not have to change very much to implement the system in my office.

The Acrendo support are very responsive, knowledgeable and easy to work with. I do not have a need to call on them very much these days, but in the beginning when I was getting going and used to the system, they responded right away, and always had a solution to my question.

Cons

No interface to the hospital
No web browser interface yet, but coming

June 2010

Marc from LPC

Review Source: Capterra


Ease-of-use

3.0

Customer support

5.0

June 2010

Not competitive, look for features in newer version

Look for improvements in Version 9. But the price point needs to be lower than competition to be worthwhile until Acrendo can prove to be competitive and show readiness to make updates that keep up with government regulations and incentives. I have recently changed to a far superior product that only cost about 30% more, but the efficiencies and billing tracking capabilies surprisingly make up the difference and then some. Notes end up with unpleasant spacing and grammatical context due to the construct of the templating mechanism.

Pros

Customer service is very good
Multiple charting options,
auto tab between fields speeds up charting

Cons

Product updates delayed for years. I was promised eRx by 12/08 and it is almost ready in 6/10.
Version 8.0 limits you to opening 1 chart a a time and opening new charts between patients is time consuming. This is slated for upgrade in V 9, which i do not think is complete yet despite Jan delivery promise.
Template structure works better with a good boiler plate template with a few variables than with a full variable structure. This makes adding new findings to the patient's chief complaint time consuming.
No real Rx writing from within the note, prior "fix" was poor and more time consuming.
No orders from within the note, so you will chart close your note then make your orders, then go back to your note and annotate.

October 2013

Belinda from Family Health Physicians


Ease-of-use

5.0

Customer support

4.0

Functionality

5.0

October 2013

When I first started looking for an EMR in 2011, I didn't even know where to start. I had stated repeatedly to my staff that "I would die with a pen in my hand and never adopt an EMR into my practice". Well, never say never. I researched 10 different sytems and never really liked what I saw or read (eg. programs were "too busy", too expensive, didn't like the way the notes looked, etc) until I found Acrendo AI Med. This software/system is so easy to use. It's very user friendly, and made for the "small office" or primary care setting. I am in solo practice as a family physician and use the system daily, for every note, H & P, consult, etc. My staff adapted so quickly to this software and they, too, say it's very user friendly. After more than two years using this software, I can't imagine ever going back to pen and paper. This current version 9.1.6.6 (that i am now using) is probably the best I have ever used. I have already received meaningful use payments, and still receive payments from medicare for using and sending electronic prescriptions. Acrendo's support staff are always ready to help with any question or problem we may have. The initial training was done at our convenience which went pretty smoothly. If you haven't yet purchased an EMR, I highly recommend you research and consider Acrendo AI med. Using this software in my practice was one of the best decisions I ever made for my practice.

October 2013

Matthew from Stedelin Pediatrics - duplicate submission


Ease-of-use

4.0

Customer support

5.0

Functionality

4.0

October 2013

First of all, I hate the idea of all my records being in the cloud. I have practiced in my office when there was no power let alone internet access, and I hate the idea of being helpless without a less reliable internet access. Now I have a generator to keep the computers going in a power outage, but it's not as easy to have backup internet access (and its costly). Acrendo has the in-office server option, which was a big selling point for me. I'm sure it is a bit more difficult for the programmers to operate this way, and I commend Acrendo for keeping this option. I really do like the feel of this program, and I really want to see it succeed. I am more computer minded than most my age, and I have been shopping for a computer solution to medical records and management for 15 years. Not until I found Acrendo this year did I want to make this colossal step. It is a newer program and I have been frustrated by some of its teething problems, but I am going to stay with it, because, I think, I will be part of pioneering something GREAT. As time goes by, I believe I will be established with the best. Improvements have been made since I started using it, and I really do like the Acrendo Staff. So to Acrendo, keep up the great work; I really think you have something here. And to other docs facing the inevitable pressure to go EHR, take a look at this one. It will work, and it's for the right price.

February 2013

Jonathan from Jonathan Hirsch MD

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

February 2013

Outstanding EMR and Company

Absolutely. I wholeheartedly endorse A.I.med and Acrendo Medical Software. They are a great company with a great product and support.

Pros

Dear Casey & Acrendo:

I just wanted to congratulate you on the release of this newest version. I appreciate your attention to all of the details that make writing notes and completing daily tasks much easier and more efficiently.

You've always been a pleasure to deal with and your staff is wonderful.

I always let Acrendo know when things are not working properly, or I have a request for a new feature. With this latest version, things have improved dramatically, as usual.

Of course there are always things that need tweaking but I know that Acrendo staff are always works to make my life easier and the program work better.

Thank you always for your expert guidance and I am looking forward to many more years of productive work with you.

Cons

Like any product nothing is perfect, but this company gets top ratings in my book for always willing to listen to their clients, and add features based on feedback.

March 2018

Rosemary from Isk institute

Company Size: 10,000+ employees

Review Source


Ease-of-use

4.0

Value for money

3.0

Customer support

2.0

Functionality

5.0

March 2018

SIMPLE PROGRAMMING

Pros

THIS WAS AN OKAY PROGRAM COMPARED TO WHAT WE ARE USE TO AT THE OFFICE. TOOK SOME TIME FOR EVERYONE TO GET USE TO USING IT AND ONCE WE DID, IT WAS A BREEZE.

Cons

VERY LIMITED AS TO WHAT INFORMATION WE CAN PUT INTO THE SYSTEM. VERY MINIMAL PROGRAM AND NEEDS SOME UPDATING.

December 2012

Robert from Alta Ridge Foot Specialists

Review Source: Capterra


Ease-of-use

5.0

Customer support

4.0

December 2012

EMR for solo Doc with Multiple Office

We are all very happy with the Acrendo support team and A.I.med. It is truly a great product and priced very well for what you get. I would definitely recommend this program to colleges, it is a great system.

Pros

I purchased the Acrendo system for my solo Podiatry practice back in early 2009. The system was easy to learn, and the support staff are always there when I need them.

Some software companies go away after the sale, and the office is left on their own to get the system going. This was not the case with Acrendo, they held our hands the entire way, even when I added a second office to the mix, they assisted us in getting the new server and system up and going immediately.

The program is very flexible and easy to use. I have adjusted some of the built in templates to meet my own style of writing and documenting, and with very little effort. The learning curve was very low for all users of the system, not just the EMR.

Cons

No cons for us, the product works as expected.

February 2018

Sandra from Medical Hospital

Company Size: 11-50 employees

Review Source


Ease-of-use

5.0

Functionality

4.0

February 2018

A.I. med fast, reliable, easy to use

Pros

Installation of this software was relatively fast. Ease of learning navigation was fairly simple, as most of the team members learned quickly.

Cons

Have not noticed anything to dislike! Overall, this product has been great although I have not had to use customer support much - so somewhat unsure of that.

December 2012

Richard from Richard Leavitt MD

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

December 2012

A great EMR at a great price

All of my staff use A.I.med on a daily basis and are happy with the program and their support staff. I would definitely recommend A.I.med.

Pros

Since taking the leap into EMR and buying A.I.med for my solo practice in 2011, I have been very satisfied with Acrendo. I use the program for all of my clinical notes and find the program to be very easy to use.

A.I.med 9 is intuitive and easily customizable to my practice and note writing style. I was offered a system by the hospital and found that product to be cumbersome and rigid, requiring me to conform to their system rather than have the product adapt to my preferences.

My concerns with the hospital chosen EMR were of lost productivity and extra hours at night keeping up with the charting. I did not experience this with A.I.med.

Cons

No web interface yet

January 2013

Abeer from Internal Medicine Institute


Ease-of-use

4.0

Customer support

4.0

Functionality

4.0

January 2013

Our single-provider Internal Medicine office started using A.I.med in late 2009. We had a goal of going paperless within one year and managed to do so with this program in just a few months. We use all aspects of the program, including their billing. I use the EMR on a daily basis and feel I am extremely efficient with note documentation. Our front office staff use it on a daily basis to schedule and are happy with all it can do. Its Dashboard feature is also very simple and provides an easy way of monitoring PQRI and EMR Medicare requirements. The Acrendo team is very friendly. We are always able to speak with a live person or do live interactive chats without any prolonged wait times. They always have a solution to all problems or need for training. Furthermore, necessary updates are automatically done without having to request it and without interruption to work flow. I strongly recommend A.I.med to anyone looking for a great product and a great support team.

July 2016

Shalona from Cirque Lodge


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

July 2016

Office Manager

Pros

I love this product its easy to use, saves time and allows our Dr's to see more patients. I have never had issues that required a call to tech support

Cons

Nothing I can think of that I do not like about this product. It has been easy to use and understand. Thank you Acrendo!

May 2012

Robert from Wartell Enterprises, LLC

Review Source: Capterra


Ease-of-use

1.0

Customer support

1.0