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Best Chiropractic Software of 2026

Updated January 29, 2026 at 2:18 AM

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Written by Lisa Morris

Associate Principal Analyst

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Edited by Caroline Rousseau

Senior Editor

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Reviewed by Jonathan Schultz

Senior Advisor

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  • All Software
  • Top Software
  • Popular Comparisons
  • Buyer's Guide
  • Frequently Asked Questions

Chiropractic software is a specialized practice management system that lets users conduct administrative tasks, such as appointment scheduling and billing, as well as clinical tasks, such as note-taking and coding—all in one software platform. We currently have profiles for almost 100 individual chiropractic software products on our site, and we’ve analyzed more than 2,000 new reviews for these products. In the past year alone, our team has helped nearly 270 chiropractic software buyers find the best solution to fit their specific needs. To help you narrow it down, I worked with our chiropractic software advisors to curate a list of recommended productsi and a list of highly-rated chiropractic software based on user reviews.

Chiropractic Software

(95 products)

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Recommendations: Sorts listings by the number of recommendations our advisors have made over the past 30 days. Our advisors assess buyers’ needs for free and only recommend products that meet buyers’ needs. Vendors pay Software Advice for these referrals.

Reviews: Sorts listings by the number of user reviews we have published, greatest to least.

Average Rating: Sorts listings by overall star rating based on user reviews, highest to lowest.

Alphabetically (A-Z): Sorts listings by product name from A to Z.

The AdvancedMD EHR Software offers a comprehensive Electronic Medical Record (EMR) service designed to streamline and optimize v...Read more about AdvancedMD EHR

212

recommendations

Free trial
Free version

AdvancedMD EHR's Best Rated Features

4.52HIPAA Compliant

See All

AdvancedMD EHR's Worst Rated Features

1.50Decision Support

See All

Tebra helps independent medical practices plug the revenue leaks caused by no-shows, manual processes, and slow reimbursements. ...Read more about Tebra

154

recommendations

Free trial
Free version
Integrations
Microsoft Excel
Microsoft Excel
+1 more

Tebra's Best Rated Features

4.80Practice Management

See All

Tebra's Worst Rated Features

2.33Treatment Planning

See All

Mercury One Plus is a cloud-based medical practice management solution designed for small and mid-sized medical practice busines...Read more about Mercury One Plus

No reviews yet

50

recommendations

Free trial
Free version

ChiroTouch is the leading all-in-one chiropractic EHR and practice management software, trusted by over 12,500 practices across ...Read more about ChiroTouch

31

recommendations

Free trial
Free version
Integrations
Cash Practice Systems
Cash Practice Systems
+1 more

ChiroTouch's Best Rated Features

4.58HIPAA Compliant

See All

ChiroTouch's Worst Rated Features

3.17Outcome Assessment Tools

See All

Looking to simplify billing, increase efficiency, and maximize revenue? CollaborateMD is a cloud-based medical billing and pract...Read more about CollaborateMD

26

recommendations

Free trial
Free version
Integrations
WebPT
WebPT
+11 more

CollaborateMD's Best Rated Features

4.70HIPAA Compliant

See All

CollaborateMD's Worst Rated Features

2.86Invoice History

See All

1
2345

Best Chiropractic Software for 2025

Best Overall
Jane
Jane
4.79

(484)

Best Free
Carepatron
Carepatron
4.51

(514)

Most Affordable
Zanda (formerly Power Diary)
Zanda (formerly Power Diary)
4.62

(203)

Best Value for Money
Vagaro
Vagaro
4.68

(3465)

Best Ease of Use
SimplePractice
SimplePractice
4.56

(2813)

Best Customer Service
Thryv
Thryv
4.17

(505)

Best for Functionality
WebPT
WebPT
4.22

(478)

How We Selected This Software List
2,374verified reviews
55+Software Advisors on staff
252conversations with active software buyers
Our independent and objective research is based on market demand signals along with analysis of our proprietary data, including product information, verified user reviews, and advisor conversations with buyers.
Get a software list tailored to your industry and business needs in 15 minutes

Best Overall

Jane
Product screenshot
Pros:
Practice management
Training resources
Cons:
Overwhelming number of features
Difficult insurance billing
Pricing:
Starting at $54.00 per month
Why we chose this:

In our analysis of the most popular chiropractic EMR tools, Jane received the highest overall rating.

Who should use this:

Jane is a good fit for chiropractic practices looking for a paid, scalable EMR tool. It features over one thousand templates to tailor patient records based on your needs, as well as a comprehensive booking system for patient appointments. Jane also helps to make billing easier, allowing for online payments and easy insurance reimbursements.

  • Reviewers Perspective

    “The advanced functionality allowed for customization making it adaptable for my practice as well as use amongst different practitioners on the team.”

    RM

    Rachael Moss

    Registered Dietitian

    Used for 6-12 months

    We analyzed 429 verified user reviews for Jane to find out what actual users really think.

    Customer service
    Users consistently praise Jane for its exceptional customer service, highlighting the helpfulness and responsiveness of the support team. They appreciate the ease of use and the prompt assistance provided by Jane's team, which enhances their overall experience with the software. Reviewers frequently mention that the outstanding customer support is a major reason for their satisfaction and continued use of Jane.

    Patient management
    Users find Jane's patient management features highly effective, appreciating the customization options that allow the software to adapt to their specific practice needs. They value the integrated practice management system, which streamlines both business and clinical operations in one platform. Reviewers also highlight the user-friendly interface, which is easy for both practitioners and patients to navigate, enhancing overall efficiency.

    Charting templates
    Users are impressed with Jane's charting templates, noting the ease of customization and the ability to create templates that fit their specific needs. They appreciate the shared community of practice that allows them to modify and improve charting templates, saving time and enhancing organization. Reviewers also highlight the smooth transition from paper to electronic charting, which has significantly improved their workflow.

  • Key Features
    Jane's score
    Category average

    For Chiropractors

    4.65

    4.56 category average

    Patient Management

    4.50

    4.36 category average

    SOAP notes

    4.73

    4.43 category average

  • Screenshots
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Best Free

Carepatron
Product screenshot
Pros:
User-friendly interface
Customer support
Cons:
High cost
System glitches
Pricing:
Starting at $22.00 per month
Why we chose this:

In our analysis of chiropractic EMR tools with the highest market demand, Carepatron was the most popular with a free version.

Who should use this:

Carepatron could be a good option for smaller practices who are looking for a free EMR system. The free plan offers up to 1GB of storage and unlimited clients. It also comes with automated billing and telehealth capabilities. For practices that enjoy the free version and want to scale up, Carepatron offers additional features at affordable monthly prices.

  • Reviewers Perspective

    “I really like the customizable templates with the many different options for fillables (checkbox, text box, radio buttons, etc) and electronic signature.”

    KS

    Kelly Sobczak

    Licensed Mental Health Counselor

    Used for less than 6 months

    We analyzed 306 verified user reviews for Carepatron to find out what actual users really think.

    Templates
    Users appreciate Carepatron's customizable templates, which allow them to tailor intake forms, branding, and client information fields to their specific needs. They find the template library helpful, offering a variety of pre-made templates that save time and effort in creating documents from scratch. Additionally, users value the ability to create professional-looking documents and forms, enhancing the efficiency and organization of their practice.

    Customer service
    Reviewers find Carepatron's customer service responsive and attentive, often highlighting the integration of customer feedback into product updates. They appreciate the helpful and friendly support team, which provides prompt assistance and effective communication. Users also value the personalized onboarding process, which makes transitioning to Carepatron smooth and stress-free.

    Appointment scheduling
    Users find Carepatron's appointment scheduling features convenient and flexible, accommodating various scheduling needs within a clinic. They appreciate the integration of telehealth and appointment reminders, which streamline the scheduling process and reduce no-shows. Additionally, the online appointment scheduling feature is praised for its ease of use, allowing both practitioners and patients to manage appointments efficiently.

  • Screenshots
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Most Affordable

Zanda
Product screenshot
Pros:
Ease of use
Practice management
Cons:
Technical issues
Difficulty with templates
Pricing:
Starting at $19.00 per month
Why we chose this:

In our analysis of the most popular chiropractic EMR, we found Zanda to offer the lowest-priced paid plan.

Who should use this:

Zanda could be good option for specialty-specific physicians. The scalable tool has in-built patient communication, including two-way SMS and telehealth capabilities. The online appointment booking system is easy to use and detailed reports reduce administrative load. Zanda offers a pay-as-you-go contract, making it an affordable option for practices who don’t want to commit to long-term EMR contracts.

  • Reviewers Perspective

    “[Zanda] allows me to schedule/book appointments, send automated communications, create assessment and templates, write my notes, track who's paid and who still owes me a payment, having video sessions, and so much more.”

    SE

    Samia El Osta

    CBT Therapist

    Used for 2+ years

    We analyzed 196 verified user reviews for Zanda to find out what actual users really think.

    Practice management
    Reviewers appreciate Zanda's affordability and efficiency in managing their practice. They value the system's flexibility, allowing them to add practitioners and scale as their business grows. Users also highlight the streamlined processes for initial interviews and consultations, which contribute to the smooth operation of their practice.

    Invoicing
    Users find Zanda's invoicing features, such as invoice customization and automation, time-saving and efficient. However, they express concerns about the limitations in invoice templates and the inability to print batch invoices. Some users also mention needing assistance to navigate the invoicing system.

    Support team
    Users commend Zanda's support team for their responsiveness and helpfulness, making troubleshooting and resolving issues straightforward. They find the technical support exceptional, with quick and efficient responses to queries and concerns. Reviewers also appreciate the customer service team's dedication to making the transition to Zanda smooth and stress-free.

  • Key Features
    Zanda's score
    Category average

    For Chiropractors

    5.0

    4.56 category average

    SOAP notes

    4.40

    4.43 category average

  • Screenshots
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    5

Best Value for Money

Vagaro
Product screenshot
Pros:
Appointment scheduling
Online booking
Cons:
Technical issues and glitches
Customer support response times
Pricing:
Starting at $23.99 per month
Why we chose this:

Based on our analysis of the most popular chiropractic EMRs, Vagaro offers the best value for money compared to similar tools.

Who should use this:

Vagaro is a great fit for chiropractors who work in a salon, spa, or fitness environment. The management platform enables easy role management in multi-specialty facilities and allows for simple bookkeeping and invoicing. Patients can easily book appointments online and customize their own profiles. Through Vagaro’s website, they can also search for nearby facilities, allowing for extra discoverability of your services.

  • Reviewers Perspective

    “Vagaro tend to be positive, primarily due to its user-friendly interface, extensive feature set for scheduling and managing appointments, and its suitability for businesses in the beauty and wellness industry.”

    SR

    Simple Raisoni

    Senior executive HR

    Used for 2+ years

    We analyzed 3,446 verified user reviews for Vagaro to find out what actual users really think.

    Appointment scheduling
    Users appreciate Vagaro's user-friendly interface, which simplifies booking and managing appointments. They find the mobile app convenient for scheduling appointments on the go and accessing available slots, enhancing their overall experience. Additionally, users value the online booking feature that allows clients to book, cancel, and reschedule appointments, saving time and improving efficiency.

    Salon management
    Reviewers highlight the appointment reminders feature in Vagaro as particularly useful for managing salon operations. They find the client reminders helpful in maintaining an organized schedule and ensuring clients are aware of their appointments. Users also appreciate the ability to customize notifications to meet the specific needs of their salon.

    Client management
    Users find Vagaro effective for managing client information, engagement, and profiles, which helps them stay organized and improve client relationships. They appreciate the ease of use and the ability to store detailed client information, including payment plans and treatment add-ons. Additionally, users value the software's capacity to generate more business by helping them manage existing clients and attract new ones.

  • Key Features
    Vagaro's score
    Category average

    For Chiropractors

    5.0

    4.56 category average

    Patient Management

    4.0

    4.36 category average

    SOAP notes

    4.0

    4.43 category average

  • Screenshots
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Best Ease of Use

SimplePractice
Product screenshot
Pros:
Workflow efficiency
Scheduling appointments
Cons:
Customer service
High cost
Pricing:
Starting at $49.00 per month
Why we chose this:

Through our analysis of chiropractic EMRs with the most market demand, SimplePractice received the highest rating for ease of use.

Who should use this:

SimplePractice is a great fit for practitioners who like to work from a centralized interface. The tool allows users to easily schedule, accept, or decline appointments, and create telehealth appointments in one place. It also allows practitioners to prescribe medication and fulfill refills through the app. SimplePractice offers a wide selection of templates to give users a customized experience with an intuitive workflow.

  • Reviewers Perspective

    “All of the features that were available and the ability to host a group private practice with the software.”

    TD

    Tyneisha Douglas

    Owner

    Used for 1-2 years

    We analyzed 2,762 verified user reviews for SimplePractice to find out what actual users really think.

    Client management
    Reviewers appreciate the client management features in SimplePractice, especially the client portal which allows clients to complete paperwork and make payments online. They find the client invoicing and billing reports useful for tracking revenue and client balances. Users also highlight the ease of communication with clients through the portal and the ability to update forms and documents.

    Practice management
    Users find SimplePractice supportive for managing private practices, offering tools that streamline practice organization and operations. They appreciate the platform's affordability and the comprehensive features that cater to both solo and small group practices. Reviewers also value the ability to manage key operational aspects in one place, enhancing overall practice efficiency.

    Note management
    Reviewers praise SimplePractice for its customizable note templates and the ease of documenting progress notes. They appreciate the ability to create and edit their own templates, which helps tailor the documentation process to their specific needs. Users also highlight the efficiency of the note management system, which allows them to complete notes quickly and accurately.

  • Screenshots
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Best Customer Service

Thryv
Product screenshot
Pros:
All-in-one platform
Social media management
Cons:
Feature functionality issues
Billing issues
Pricing:
Starting at $244.00 per month
Why we chose this:

Among the most popular chiropractic EMRs, we found Thryv has the best rating for customer service.

Who should use this:

Thryv could be a great choice for small practices that need integrated marketing capabilities in their CRM. They offer easy patient scheduling and automated communication, allowing small businesses to run multiple aspects of their business from one platform. They also offer 24/7 support which many reviewers agreed was among one of their favorite Thryv features.

  • Reviewers Perspective

    “I liked that they managed our Google Ads, calls, website, listings, and socials in one place.”

    LR

    Leigha Reid

    Marketing Director

    Used for 1-2 years

    We analyzed 500 verified user reviews for Thryv to find out what actual users really think.

    Customer service
    Users appreciate Thryv's customer service, highlighting the helpfulness and responsiveness of the support team. They find the software easy to use and value the efficient customer management features that streamline their business operations. Additionally, users commend the outstanding customer support culture and the quick resolution of issues, which enhances their overall experience.

    Staff management
    Users value Thryv's staff management capabilities, noting the knowledgeable and supportive staff who assist with various aspects of the software. They find the program reliable for managing employees and subcontractors, making their managerial tasks easier. Additionally, users appreciate the professional and friendly staff who provide timely assistance and ensure smooth operations.

    Learning curve
    Users find Thryv's learning curve manageable, especially with the guidance provided through training sessions. They appreciate the extensive features and the ease of navigation once they become familiar with the software. Additionally, users highlight the ongoing learning potential and the support received during the initial stages of using Thryv.

  • Screenshots
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Best for Functionality

WebPT
Product screenshot
Pros:
User-friendly interface
Scheduling features
Cons:
Poor reporting features
Lack of customization
Pricing:
Pricing available upon request
Why we chose this:

Of all the popular chiropractor software we analyzed, WebPT scored highest for its wide range of functionality.

Who should use this:

WebPT is specifically designed with rehab therapy professionals in mind. The tool uses a unique workflow that compliments patient rehabilitation journeys, making it a great fit for chiropractors. It allows complex patient profiles with access to up-to-date at-home care advice such as physio exercises. WebPT also has an advanced electronic billing system that helps with processing claims and reimbursements, reducing the administrative strain on the practice.

  • Reviewers Perspective

    “Overall I still like it more than other EMR and documentation systems I have used, but feel there is still plenty of room for improvement.”

    MN

    Morgan Nuessen

    Physical Therapist Assistant

    Used for 2+ years

    We analyzed 474 verified user reviews for WebPT to find out what actual users really think.

    Therapist practice management
    Reviewers find WebPT highly supportive for therapists, particularly in private practice and outpatient settings. They appreciate the comprehensive resources available, including HEP and CEUs, which aid in therapist learning and development. Users also highlight the ease with which therapists, regardless of experience, can quickly learn and navigate the system, making it a valuable tool for practice management.

    Clinic management
    Users find WebPT significantly enhances clinic efficiency, making operations smoother and more streamlined. They appreciate the ease of setting up new clinics and the helpful onboarding staff, which simplifies the transition to using the software. Additionally, WebPT is praised for its positive impact on clinic interns, providing them with valuable experience in navigating EMR systems.

    Scheduling
    Reviewers commend WebPT for its effective scheduling features, which include easy visualization and schedule management. They find the color coordination particularly useful for organizing and tracking appointments. Users also appreciate the system's user-friendly interface, which simplifies scheduling tasks and enhances overall efficiency.

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Methodology

The research for the best chiropractic software list was conducted in November 2024. We evaluated data (user reviews and demand signals) from the past 24 months as of the research date. Read the complete methodology.


Buyer's Guide

This detailed guide will help you find and buy the right chiropractic EMR & billing software for you and your business.

Last Updated on October 08, 2025

Here's what we'll cover:

What is chiropractic software?

Features of chiropractic software

Types of chiropractic practice management software

Benefits and competitive advantages of using chiropractic software

Current challenges of chiropractic software buyers

How to choose the right chiropractic software

Chiropractic software essentials

Chiropractic software is a specialized healthcare management system that helps streamline and automate administrative, clinical, and financial operations of chiropractic practices. Its key features include electronic health records (EHR), appointment scheduling, billing and invoicing, patient management, and documentation tools.

Chiropractic software is primarily used by chiropractors, chiropractic assistants, office managers, and billing specialists within chiropractic clinics. It may also be utilized by other healthcare professionals who work in multidisciplinary practices that include chiropractic care. To give you an idea of the market, we have over 100 unique chiropractic vendor profiles on our site, and we’ve published 1,000+ reviews for chiropractic products in the past year alone.

Most chiropractic software solutions are priced on a “per month” basis. Entry-level plans cost an average of $64.38 per month and offer basic features, such as patient scheduling and electronic health records (EHR) management. Enterprise-level plans cost an average of $116.81 per month and may include additional features, such as automated appointment management, custom reporting, and telehealth. [1]

If you’re a new buyer, selecting the right chiropractic software is about finding a solution that meets your specific practice needs. Consider factors such as budget constraints, total number of users, and necessary integrations. Here are some questions you should ask software vendors before making a purchase:

  • Is it HIPAA-compliant?

  • How does it handle patient data security and accessibility?

  • Are there any hidden costs for additional users or data migration?

  • Can it integrate with other systems or tools currently used in the practice?

  • Is there a demo or trial period available to test the software?

With several different vendors, choosing the right option can be daunting. In this guide, you’ll learn about the essential components of chiropractic software, get step-by-step guidance on how to choose the right solution for your practice. Or, if you’d prefer to chat with one of our experienced medical software advisors, such as Jonathan Schultz and Bobby Waldron—who have led buyers to the right medical software over a combined 15 years—schedule a call or start a chat with us.

What is chiropractic software?

Chiropractic software is a digital toolkit designed to assist chiropractors in managing their daily operations, such as appointment scheduling, patient records management, billing, and insurance claims management. The software digitizes patient records and stores them in a centralized repository within the platform to simplify administrative tasks. It also helps users generate reports to get insights into practice performance, such as patient demographics, revenue, and appointment trends.

Chiropractic software often integrates with diagnostic tools and imaging systems, enhancing patient assessments. Many software solutions are customizable to fit the specific needs of various practices, from solo practitioners to large clinics. Some include patient portals, allowing patients to access their health records, schedule appointments, and communicate with their chiropractors online. To give you an idea of the market, we have over 100 unique chiropractic vendor profiles on our site, and we’ve published 1,000+ reviews for chiropractic products in the past year alone.

Features of chiropractic software

When comparing chiropractic software systems to choose the best one for your practice, it's important to know what features to expect. While many systems are designed for general practice, they may not fully address the specific needs of chiropractic practice. According to Bobby Waldron and Jonathan Schultz, advisors specializing in medical software, many software buyers prioritize dedicated chiropractic software due to their unique charting requirements, including functional assessments, adjustment technique specifics, and X-ray interpretations. [2] Here’s a detailed breakdown of the core and common features:

Core features of chiropractic software

Feature

Description

Chiropractic-specific workflow

Create chiropractic-specialized tasks with dedicated workflows for patient intake, examination, diagnosis, and treatment plans. 96% of chiropractic software reviewers identify this as a critical or highly important feature.

Patient records management

Centralize and store electronic health records, including patients’ medical history, diagnoses, medications, allergies, lab results, immunizations, and treatment plans, in a unified dashboard. 91% of chiropractic software reviewers say patient records management is a critical or highly important feature.

Common features of chiropractic software

Feature

Description

SOAP notes

Streamline and standardize the documentation process for patient encounters using Subjective, Objective, Assessment, and Plan (SOAP) notes. The software provides templates for SOAP notes to ensure that documentation is thorough, consistent, and compliant with regulatory standards. According to 96% of chiropractic software reviewers, SOAP notes are highly important.

HIPAA compliance

Protect patient’s sensitive health information by meeting security and privacy standards under the Health Insurance Portability and Accountability Act (HIPAA). This feature includes encrypting patient data at rest and in transit and access control to prevent unauthorized access to electronically protected health information (ePHI). 94% of chiropractic software reviewers identify HIPAA compliance as a critical or highly important feature.

Appointment management

Manage the entire appointment lifecycle, including booking, modifying, canceling, and rescheduling appointments from a centralized dashboard. 92% of chiropractic software reviewers identify appointment management as a critical or highly important feature.

Billing and invoicing

Automate the process of creating and sending patient bills. This feature integrates with patient records, treatment plans, and insurance information to calculate accurate charges. 91% of chiropractic software reviewers identify billing and invoicing as a critical or highly important feature.

Schultz also observes that many software buyers prioritize traditional customer relationship management (CRM) features, such as patient data management, communication, and marketing automation, while placing a high value on patient engagement tools.

For more information on chiropractic-specific features and recommendations, feel free to schedule an appointment with Jonathan or Bobby, or one of their colleagues.

Types of chiropractic practice management software

Chiropractic software solutions can vary in terms of features and functionalities. Here are some common types of chiropractic practice management software:

  • Chiropractic billing software: This software streamlines the chiropractic billing process by automating insurance claims processing, coding, invoicing, and payment tracking. It helps ensure that claims are submitted accurately and promptly, reducing the likelihood of denials and payment delays. Additionally, chiropractic billing software often includes features for managing patient accounts, generating financial reports, and tracking revenue, simplifying financial health and compliance.

  • Chiropractic EMR software: This software helps manage patient medical records electronically. It includes SOAP notes, patient history, treatment plans, and diagnostic codes. By digitizing patient records, chiropractic EMR software enhances the accuracy and accessibility of patient information, facilitating better clinical decision-making and improving patient care.

  • Chiropractic accounting software: This software assists with managing financial transactions, tracking expenses, generating financial statements, and ensuring compliance with tax regulations. It provides budgeting, forecasting, and financial analysis tools, enabling practices to make informed financial decisions. By automating accounting processes, chiropractic accounting software reduces the risk of errors and enhances financial management.

  • Chiropractic scheduling software: This software helps manage appointments and calendars. It includes features such as automated reminders, online booking, and resource management, making it easier for practices to schedule patient visits and optimize their resources. Chiropractic scheduling software helps improve patient satisfaction and practice productivity by reducing scheduling conflicts and no-shows.

  • Chiropractic patient engagement software: This software enhances communication and engagement with patients. It includes patient portals, appointment reminders, and educational resources. Patient portals allow patients to access their medical records, schedule appointments, and securely communicate with their healthcare providers. Appointment reminders help reduce no-shows and improve patient adherence to treatment plans. Educational resources provide patients with valuable information about their conditions and treatments, helping them actively participate in healthcare.

Benefits and competitive advantages of using chiropractic software

Chiropractic software offers several benefits besides streamlining operations that directly benefit patients, including:

  • Improves patient experience: Most chiropractic systems include portals allowing patients to access their health records, schedule appointments, and communicate directly with their chiropractors. Automated reminders for appointments and follow-up visits help ensure that patients stay on track with their care, reducing the likelihood of missed appointments and lapses in treatment. Additionally, the software helps chiropractors create personalized treatment plans tailored to each patient's needs, leading to more effective outcomes and increased patient satisfaction.

  • Automates administrative tasks: When managed manually, appointment scheduling, patient check-ins, billing, and documentation can be time-consuming and prone to human error. Chiropractic software streamlines these processes through automation, freeing up valuable time for practitioners and administrative staff. The software includes templates for SOAP notes and other documentation, allowing practitioners to record patient encounters accurately. This automation improves operational efficiency and reduces the risk of errors, ensuring that administrative tasks are completed accurately and promptly.

  • Addresses compliance concerns: The software ensures adherence to healthcare regulations such as HIPAA in the United States, which governs the privacy and security of patient information. Features such as encryption, secure user authentication, and access controls protect sensitive patient data from unauthorized access and breaches. Additionally, the software often includes audit trails documenting who accessed patient records and when, providing a transparent and accountable system.

  • Enhances communication with insurance companies: Poor communication can lead to delayed reimbursements, denied claims, and financial instability. Chiropractic software can streamline and enhance communication with insurance providers through electronic claims submission, automated coding, and real-time claim status tracking. The software often integrates with coding systems (ICD-10 and CPT), ensuring that the correct codes are applied, which is crucial for accurate billing and faster reimbursements. Additionally, the software can generate detailed and accurate invoices, reducing the likelihood of errors that could lead to claim denials.

Current challenges of chiropractic software buyers

Based on 320+ phone interactions with chiropractic software buyers from June 2023 to June 2024, we observed that over 50% of buyers have implemented a system to manage their daily chiropractic practice operations. However, approximately 13% still rely on manual methods, such as pen-and-paper charting and scheduling. Additionally, nearly 19% of buyers have no system in place to automate their practice management processes.

These discussions shed light on businesses' real-life challenges with their existing methods. These included inefficiency (34%), user-friendliness (25%), and new business opportunities (19%).

  • Inefficiency: Traditional methods of chiropractic practice management, such as paper charts and appointment books, become inconvenient as the practice grows. Adding new patients or procedures may mean more paper and time spent managing it. Moreover, the information becomes siloed across different physical locations, making maintaining a centralized view of the practice difficult. These methods follow a one-size-fits-all approach, which does not cater to individual patient needs. 

  • Lack of user-friendliness: Chiropractic practices often struggle with difficult-to-navigate processes that are also time-consuming. This lack of user-friendliness can hinder their operational effectiveness and lead to inaccuracies in patient management. For instance, complex scheduling processes in a generic system can result in double bookings or missed appointments, such as when a chiropractor accidentally schedules two patients for the same time slot due to a confusing interface. These mistakes also cause patient dissatisfaction and lead to compliance issues, ultimately damaging the practice’s reputation.

  • Inability to benefit from new business opportunities: Manual methods prevent chiropractic practices from taking advantage of new business opportunities. In contrast, modern software offers them the flexibility and tools to identify areas for growth and expand services. Chiropractic software systems include customization options, integration capabilities, and unique features tailored to chiropractic practices' specific needs. These tools provide valuable data on patient demographics, treatment trends, and practice performance that can be analyzed to identify areas for improvement and new avenues for growth.

According to Schultz, software cost, customer relationship management, and patient recall are some of the most common problems that chiropractic software buyers face. [2] 

“Since chiropractic practices rely on patients returning for elective services, these practices need effective ways to ensure customer retention,” says Schultz. “While they may not require a full-scale marketing campaign, these practices value tools for outreach and communication.”

How to choose the right chiropractic software

Step 1: Identify your practice’s requirements and goals

Assess the current challenges and operational gaps

As you begin your chiropractic software selection process, identify areas where inefficiencies exist, such as appointment scheduling, patient record management, billing, or communication with patients and insurance companies. For example, a system with robust billing and coding features would be a priority if billing errors are frequent. By clearly defining your practice's challenges, you can focus on solutions that directly address these issues, improving efficiency and patient care.

Consider the size of your practice

Smaller practices or solo providers often juggle office duties, including scheduling, documentation, and billing. Given their limited resources, they need user-friendly, web-based solutions that minimize technical overhead and streamline operations. Conversely, large practices with dedicated staff for managing different business functions prioritize appointment scheduling to avoid overbookings. They also need robust billing features to handle various payment options, including insurance claims.

Waldron observes that, in his experience, software buyers seeking standalone systems are often established practices aiming to meet regulatory compliance. 

“These buyers may hesitate to invest in new software and prioritize cost-effective solutions,” he says. “Some buyers, especially those with decades of private practice experience may also resist transitioning from paper charting. They often seek minimal solutions to meet compliance requirements.”

Determine the nonnegotiable features.

Create a checklist of essential functionalities and prioritize them based on their importance to your practice's operations and patient care. Our interactions with buyers show that electronic medical records (EMR) and patient scheduling are the most important application requirements sought by 91% and 88% of callers, respectively. Additionally, 63% of software buyers report medical billing as another important requirement. [2] By identifying these must-have features, you can narrow your options and focus on software solutions that meet your critical requirements.

Step 2: Evaluate the chiropractic software cost

The cost of a chiropractic software solution depends on various factors, including the number of software users, features included, number of patients and the volume of patient records, integrations required, and data migration needs. Most chiropractic software solutions are priced on a “per month” basis.

  • Entry-level plans cost an average of $64.38 per month. These plans are suitable for small practices with basic chiropractic-specific needs, such as patient scheduling and electronic health records (EHR) management. 

  • Mid-tier plans cost an average of $101.80 per month and include advanced features, such as billing and invoicing capabilities. These plans are suitable for practices that have outgrown entry-level chiropractic tools but don’t require the full range of functionality offered by enterprise-level systems.

  • High-end plans cost an average of $116.81 per month and include additional features, such as automated appointment reminders, custom reporting, and integrated telehealth services. These plans suit larger enterprises with complex patient management needs and customized support requirements.

The conversations between our software advisors and medical practices seeking chiropractic software indicate that the typical monthly budget is approximately $323 per provider. [2]

Step 3: Shortlist top-rated chiropractic software

Once you have gained clarity on the requirements and total cost of ownership, you can move on to shortlisting the best software for your business. Here’s how we can help you pick the right one:

Get qualified help from an advisor

At Software Advice, our advisors like Schultz and Waldron have helped hundreds of healthcare providers. We’re here to help you find solutions that meet your needs and budget.

If you need guidance, you can chat online now with an advisor or schedule a phone call. You can get tailored recommendations about software that best fits your unique chiropractic practice needs.

Explore the top-rated chiropractic software from our FrontRunners Report

You can use our FrontRunners report for chiropractic software to shortlist relevant solutions. Software Advice uses reviews from real software users to highlight the top-rated software products. Here are the top 5 chiropractic software from our recent FrontRunner report: 

To be considered for this list, products had to:

  • Have at least 20 unique user reviews within the past two years, with an average rating of 4.0 or higher

  • Be a stand-alone chiropractic software product

  • Offer chiropractic-specific workflows and patient records management as core features

Check out our full methodology description for more details on how the report is compiled.

Step 4: Select the best chiropractic software

Ask for product demos from vendors

Once you’ve compiled your shortlist of chiropractic software systems, you can start scheduling demo sessions with each vendor to learn more about their product. During these sessions, you can ask questions about their features, pricing, technical support, training tools, and anything else that might be important in choosing the best chiropractic software for your practice.

Here are some common questions to ask software vendors:

  • Can the software be customized to fit my practice's unique workflow?

Every practice has its own set of procedures, patient management styles, and specific needs that a one-size-fits-all software might not fully address. Customization ensures that the software aligns with your existing processes, improving efficiency and minimizing disruptions when transitioning to a new system. By confirming the software’s flexibility, you ensure it can accommodate your practice’s specific requirements, leading to better staff adoption and overall satisfaction with the tool.

  • Are there any hidden costs or additional features, support, or updates fees?

Inquiring about hidden costs or additional fees for features, support, or updates helps avoid unexpected expenses that could strain your practice's budget. While a software solution might seem affordable upfront, some vendors charge extra for essential features, customer support, or regular updates, which can add up over time. Understanding the full cost of ownership from the beginning allows you to make an informed decision, ensuring that the software remains within your financial plan.

  • What security measures are in place to prevent data breaches?

Patient data in a chiropractic practice is highly sensitive. Ensuring that the software adheres to stringent security protocols, such as encryption, regular security audits, and compliance with healthcare regulations, such as HIPAA, protects your patients' privacy and safeguards your practice from legal repercussions. Data breaches can lead to financial and reputational damage, so verifying that the software vendor prioritizes security is crucial. By asking this question, you can assess the robustness of the software's security features and ensure your practice is adequately protected against potential threats.

For more resources on chiropractic software, check out:


About our contributors

Author

Barkha Bali is a writer at Software Advice. She provides insights to help small businesses identify the right software for their needs by analyzing more than 550,000 Software Advice user reviews and nearly 48,000 interactions between Software Advice software advisors and buyers.

Prior to joining Software Advice, she covered finance, lifestyle, education, and medical topics. Her work has been featured in Medium and Indian educational publications such as Oswal Books.

Editor

Caroline Rousseau is a content editor at Software Advice. A former content analyst, Caroline has, for the past five years, built, written and edited research reports about technological trends, opportunities, and challenges with a SMB audience in mind. Her content has been featured in French Tier 1 media including Le Monde, L’Express and Le Figaro, among other publications. Her previous experience as a graphic designer, translator and LQA specialist in various industries converged into a skill set that allows her to create compelling content about today’s business matters. Caroline’s personal interests include literature and art and she has a passion for Albert Camus, graphic novels and drawing.

Advisors

Jonathan Schultz is a senior advisor. He joined Software Advice in 2014 as a software advisor, and is based in Austin, TX.

As part of the software advisor team, Jon helps medical and legal professionals who are seeking case management, document management, medical billing, and inventory software. He provides a short list of personalized technology recommendations based on budget, business goals, and other specific needs. 

Jon’s favorite part of being a software advisor is helping buyers understand and navigate the software search process—he enjoys demonstrating that a software search does not need to be complicated or intimidating.

Bobby Waldron is a senior advisor. He joined Software Advice in 2019, and is based in Austin, TX.

Waldron works directly with small business leaders to connect them with best fit software providers. He assesses the technology needs of small businesses seeking medical and telemedicine software through one-to-one conversations and provides a shortlist of potential matches. 

His favorite part of being a Software Advisor is helping buyers create realistic expectations of the software market.


Sources

  1. Software Advice software pricing data: Only products with publicly available pricing information and qualified software products within the category, as of Aug 27, 2024, are included in the pricing analysis.

  2. Software Advice advisor call notes: Findings are based on data from telephonic conversations that Software Advice’s advisor team had with small-to-midsize businesses seeking chiropractic tools. For this report, we analyzed phone interactions from July 31, 2023, to July 31, 2024. Read the complete methodology.

Your Guide to Top Chiropractic Software, October 2024

At Software Advice we recognize there are many ways to research and discover the right technology for your needs. Our FrontRunners report provides a data-driven assessment of products in a particular software category to determine which ones offer the best Usability and Customer Satisfaction for small businesses. To create FrontRunners, we consider only recent, published user reviews for individual software products in order to score on two primary dimensions: Usability on the x-axis and Customer Satisfaction on the y-axis. Read the full methodology here.

Chiropractic FAQs

  • Do chiropractors use EHR?

    Yes, chiropractors see the same benefits of using an electronic health records system as other specialty or general practitioners. Electronic health or medical records are often included as feature sets or modules within chiropractic practice management software. EHRs designed specifically for chiropractors will be equipped with specialty-specific codes to make things easier for users.

  • What is a total practice management software?

    A total practice management system has everything you need to run a medical practice within a single software platform. This often includes features from EMR, billing and coding, patient scheduling, and staff management. This means one login, one vendor contract, and one monthly payment.

  • What kind of technology do chiropractors use?

    Our analysis of conversations with chiropractors in the past year shows that nearly two-thirds asked for medical billing software, compared to only half of all medical specialties, indicating this is an especially important tool for chiropractic practices. [2] Chiropractors also often use imaging technology like digital X-rays or MRIs as well as other therapeutic devices like ultrasound machines or chiropractic tables.

  • What software do chiropractors use?

    According to user reviews, Jane is the best overall chiropractic software. 90% of chiropractors we speak to request EMRs and patient scheduling software. 65% asked our advisors to help them select medical billing software, a much higher percentage than all medical software buyers as a whole. Interestingly, significantly fewer chiropractors (less than 1%) asked for ePrescribing software, compared to 55% of all specialties. [2]

  • Which clearinghouse is best for chiropractors?

    The best clearinghouse for chiropractors is one that is already integrated into their total practice management software suite. These have the advantage of already being plugged into your coding, billing, and patient information-keeping systems.

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