Medisoft Clinical Software

Pros

I loooove that this is so accessible and to train employees with this program is smooth to the end!

They do charge for every support call...

Pros

The software is actually pretty easy to use and straight-forward. It is easy for us to navigate between pages, access the information that we need, and process reports. Submitting charges is very straight-forward and was easy enough for me to train a new employee in 2 days!

Cons

The system is quite glitchy. It doesn't always calculate patient balances correctly, it's really hard to see what the patient owes vs. what has and has not been billed out to insurances, the revenue management side of things often freezes up and closes unexpectedly. It also takes hours upon hours to general statements!

Pros

Easily manageable and able to navigate with minimal challenges. Customer support is very helpful and responses are given within a day.

Cons

The one we have you can only access it one one computer. Other programs you can access online anywhere.

I would recommend this to any small practice doctor who wants payments quicker and more efficiently.

Pros

User friendly and effective. Vendor was absolutely great. Az comp. I enjoy the fact that it was easy to learn the software.

Cons

Nothing. The only one thing I did not like about the software was that there are actually three different software programs to learn as far as sending bills and creating transactions.

If you are looking for a new billing software this is one to definitely look into purchasing. Our clinic has been using it for years and loves it!

Pros

It is super easy to learn! Our clinic uses it to bill insurance, to make patients statements and to post payments on accounts. It is easy to have all of this information in one place

Cons

Mediaoft is a little slow sometimes but other than that I do not have any complaints about the software

Cons

Trying to navigate the system is very cumbersome. I think it has potential. But I have yet to be impressed so far.

If you are looking for a new billing software I highly recommend it.

Pros

Our clinic uses Medisoft for our billing software. We use it to input patient records, submit insurance claims, and manage patient payments as well as creating statements.

Cons

The only complaint that I have with Medisoft is that sometimes it can be rather slow, however other than that I have no complaints!

Pros

Their billing software was pretty straightforward and reasonably easy to use. I transitioned from paper claims to electronic claims while using Medisoft.

Cons

I had the basic version, which was very limited (but also fairly inexpensive). Reports were sometimes hard to edit to my liking.

Pros

MEDISOFT IS AN OK PROGRAMMING FOR THE MEDICAL FIELD. IT HAS BASIC INFORMATION AND IS USER FRIENDLY...

Cons

VERY LIMITED PROGRAM. DOES NOT LEAVE MUCH INFORMATION FOR YOU TO ENTER ON THE BEHALF OF THE PATIENTS.

Medisoft continues to improve with each new version.

Pros

This is a user friendly program. It is very easy to find what you're looking for and their is a wide variety of reports available.

Cons

Medisoft can run have the occasional glitch (although customer support is very responsive). Can run very slow at times.

Pros

I like that you can quickly enter multiple procedures in the billing portion by adding custom "multilinks".

Cons

I've had difficulty customizing patient statements, especially for attorneys. It lists individual payments and procedures but I can't seem to get a statement that clearly says how much the total charges and total payments have been for a particular case.

Over all I like it but I am a small company with only 13 providers so if you are a large company you will be paying a fortune if you want IT help for setting up anything. I use it because I know it so well, I have been using this software since 2004.

Pros

It is easy to use, color coding lets you see unpaid, partial paid and paid in full at a quick glance.

Cons

The software is by McKesson and they do not deal with their customers. You have to go through a 3rd party vendor and then they try to milk you for every penny they can get. I like the software and I have been using it so long, I have learned how to manipulate the software to do what I need it to do. If not, I use the help options and try to do everything my self but it takes me much longer than it should that way.

Pros

cloud base. real time eligibility for insurance improves payment questions from patients. quick schedule/reschedule features allow easy tracking of patients.

Cons

entire system is a template-my Dr. don't like that they are more free-form note writers. switching between different Dr. schedules makes the front desk job harder.

This is a bumbling giant of a software. There are other EMR's with more user friendly systems. It is more work to get set up and I think it is not as nimble for the small practice .

Pros

It has all avenues of what you need -

Cons

to use it is more work than other EMR's . It needs to be more streamlined. To build a note template you have to use more time and technical functions than other software.

Likes Best

It is easy to learn and works well with any size office. Even if you have never used Medisoft you can learn it quite fast. It has a wonderful help feature that allows you to ask any question and easily find the answer.

Likes Least

I really don't have any problems with this software so that is a hard question to answer. I have used many programs in the 25 years I have been working in the medical field and Medisoft is quite user friendly.

Recommendations

This software is ready for patient input right after installing. All you have to do is put in office information and its ready for patients.
The statement choices are great and very easy for the patients to understand unlike the E.O.B's they get from their insurance companies.
I have researched other software and this is a great vale.

Likes Best

MEDISOFT IS USER FRIENDLY AND EASY TO NAVIGATE. THERE IS SO MUCH THAT YOU CAN DO WITH IT AND IT INCORPORATES EVERY ASPECT OF THE PRACTICE IN THE SOFTWARE

Likes Least

SOME THINGS CAN BE A BIT CONFUSING IF YOU DON'T READ AND FOLLOW THE GUIDES.

Recommendations

READ THINGS CAREFULLY, PRACTICE DIFFERENT THINGS, DON'T GIVE UP.

Likes Best

it maintains a huge volume of information. Offers many options for reports. I know nothing about this vendor

Likes Least

unclear how to navigate between name,address screen and general ledger. unclear how to print the small balance charge-off report (before accounts are written off).

Recommendations

get your training. get a manual and use it. watch the videos.

Likes Best

Medisoft is user friendly. If you have used any other EHR or Practice Management System, Medisoft will be no problem for you.

Likes Least

Customer Service leaves something to be desired. Also, a cloud-based option would be a welcome change. We have several satellite clinics which use a remote desktop connection to access Medisoft. A cloud-based or Saas option would be a lot easier for satellite staff to access.

Recommendations

First, do an assessment of your practice. Make sure that Medisoft can handle your practice's exact needs first.

Likes Best

the support is excellent but the product is outdated and constant problems with system breaking down.

Likes Least

it is not user friendly and was never customized for out practice

Recommendations

There are too many other products that far exceed this outdated product.

Likes Best

The ease of navigating, system is very user friendly.

Likes Least

When posting payments the adjusted amount does not factor in Medicare sequester amount. There is only a place for deductible to be added but not for a Co-Insurance

Recommendations

There are so many hidden features. Take out the time to utilize every part of the software.