High Line offers a fully-integrated HRMS system for companies of many different sizes and types. The system integrates essential applications relevant to human resources, including payroll, core HR, applicant tracking and time and attendance. High Line can be deployed either on-premise or as a cloud-based system.

High Line’s payroll module provides the tools necessary to update and manage critical tasks. For companies that don’t wish to manage their own payroll, High Line can work with partner programs to outsource the function.

The talent acquisition module offers reusable job profiles with specified stages required for recruitment. Applicant self-service portals are also available for applications, pre-screening  and onboarding tasks such as I9, W4, TD1 and more. The time and attendance module features employee self-service timesheets and leave requests as well as electronically routed approvals. Schedules are automatically generated and include all approved leaves.

Employee profile
Employee profile

Employee profile

Personal profile

Personal profile

Mobile reporting

Mobile reporting

Dashboard

Dashboard

Onboarding

Onboarding

Enrollment

Enrollment

Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10



30 Reviews of High Line

Overall rating

4.0 / 5 stars

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Mickey from Rock County, State of WI

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

April 2018

Our organization has been a user of Highline's HR & Payroll system for over 20 years.

Very economical enterprise HR/Payroll system.

Pros

The ePersonality/NextGen software product line is solid and a much better economic fit for us compared to the competitors in the enterprise HR/Payroll space . The reporting and analytical capabilities of the system are impressive.

Cons

The user interface, while adequate, is sometimes confusing unless you have a solid understanding of the system.

Review Source: Capterra

Judy from Stearns County

Number of employees:  501-1,000 employees

Ease-of-use

Value for money

Customer support

Functionality

March 2018

Very flexible software. Can make it process almost any pay.

Made processing payroll much easier. My favorite process is trial calcs. We used to spend a lot of time figuring employees pay. Now it's a click of a finger

Pros

Once set up, processing payroll is quite easy to accomplish. User calcs run behind the scene to make even the most complicated payroll process quite nicely. Data entry is quick and easy. Pulling up information happens at the snap of a finger, so to speak.

Cons

Setting up the program is difficult for the non techie. User calcs must be written to make the system do more complicated calculations that are required to ensure payroll is prepared properly. Definitely requires a computer tech to maintain this system.

Review Source: Capterra

Jacki from Stearns County

Ease-of-use

Value for money

Customer support

Functionality

February 2018

No turning back

Very easy to use.

Pros

Personality has a dynamic back bone that allows users the ability to design, shape and mold the software to meet your specific and ever changing business needs.
Highline's exceptional support staff and willingness to work through issues is amazing.

Cons

Reporting can be difficult for those who don't understand table structure and sql script.
Transfer of knowledge for system design is an extended process.

Review Source: Capterra

Frédéric-Martin from The CSL Group Inc.

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

February 2018

Good supportive team backing a great product that fits one of our hardest payroll environment.

Pros

Highly customizable from the front to the back end of the software implies a high flexibility from both the company supporting it and the product. The interface can be modified by each user to fit their need and allows for a wide variety of permissions based profile. As we deal with a highly unionized environment the capacity of the software to adapt to the evolution of the Collective bargaining agreement was a must and so far never been a show stopper whether by adapting our methods or the tool. The BI Tool has also allowed a great visibility into one of our major cost center and has been instrumental in gain of efficiency over time. Any request for support is handled in the most courteous manner and in a timely fashion. Information is also readily available through their wiki website enabling power users and IT to get quick access to information regarding the database and core component of the software.

Cons

The higher flexibility and use of it comes with a price as we had to train some of our users more in-depth than with some of the more out of the box system. The need for power-users is also very local as you customize the system. No other company will have exactly the same system and so you can have a harder time hiring specialized employee that already know the system or finding resources outside the Highline user community.

Review Source: Capterra

Lillian from Manitoba Liquor and Lotteries

Ease-of-use

Value for money

Customer support

Functionality

February 2018

For the most part, the application is user-friendly. Customer support is helpful and courteous.

Pros

The ability to customize the forms to make it more user-friendly for the end user. Most HRIS software does not allow for that.

Cons

The application can run slow at times, making it frustrating for administrators and end-users to use.

Review Source: Capterra
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Verified Reviewer

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

February 2018

I find e-personality to be an easier to use and informative product!

Pros

The available features just makes sense and are intuitive to use. I love having the information I need at my finger tips!

Cons

Although the application does work over the web on my Android tablet and phone, I still would like to see a full fledge Android app available.

Review Source: Capterra

Colleen from St. Louis County, Minnesota

Ease-of-use

Value for money

Customer support

Functionality

February 2018

We've been using Personality for 14 years and went from separate systems into one integrated system.

We went from two different systems into one HR/Payroll system. We gained efficiencies by only have to enter data once into one shared system. We eliminated a lot of human error that occurs when entering the same data twice. We were able to enforce our labor contracts by having only those involved in negotiations implement the updates to the system. We are now able to get real time data out of our payroll system to evaluate expected turnover rates, contract costs and stay current on meeting compliance issues.

Pros

Personality is highly configurable which is important when you have 26 different units that have completely different personnel policies, benefits, salaries and leave schedules that have to be evaluated for each employee, every two weeks during payroll. This configuration can be done by your own employees who are subject matter experts, who understand the macro or micro of your companies business needs. The ease of configuration allows the business owner to make the changes to the software based on their needs and not when the other software company gets you into their queue.

Cons

The color scheme for the test instance and production instance are the same and can lead to issues if you are not careful when working in one and thinking you are in the other. However I understand in the latest version currently being tested this is has become an updateable feature as well.

Review Source: Capterra

Lisa from Snohomish County Government

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

February 2018

Been using HL for the last 8 years. We use HL for all employee personnel actions and benefit entry.

Pros

That is it customizable by Employer. I am excited about our upgrade in the next few months. All reports can be made into Excel which we are not able to do currently.

Cons

The program is cumbersome. Small edits can be a lot of work to correct. We have to be careful when entering because so many tables are multiplied in the background that correcting mistakes end up being a very manual process.

Review Source: Capterra

Deana from Monmouth County

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

February 2018

The product has worked well for our needs, however, after 4+ yrs we still have modules to implement.

Customizable, reports, enterprise system (we never had a formal HR system)

Pros

The product is customizable to our needs. We have a complex calculation for health benefit deductions and were able to build it into the system. Anything that is input, calculated in the system can be pulled out into a report.

Cons

The implementation took many more man hours than we expected and we were not advised on this subject until we actually started implementing. Also after the implementation is complete besides additional modules, a team still needs to remain on the project for issues, upgrades, patches etc.

We also have several issues that have not been resolved for more than 1 year.

Review Source: Capterra

Jevisha from SETA

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

February 2018

Took me some time to learn how to use this software. Found it user friendly and efficient

Pros

The reporting part is very neat and easy. They provided a test environment which helps us practice and learn more before making any payroll changes in the actual real environment.

Cons

Some training is required. Sometimes, the timesheet is not able to pick up the vacation cash-outs that employees input.

Review Source: Capterra

Sharon from Salk Institute

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

February 2018

You must be very familiar with the functions in order to best practice with the software.

Pros

The best part of the software is -- it supports Oracle standard version, which saves us must more supported expense.

Cons

Hopefully it will support Tomcat in the future. It's much easier for DBA to maintain Tomcat application servers.

Review Source: Capterra

Derek from SaskGaming Corporation

Ease-of-use

Value for money

Customer support

Functionality

February 2018

Dealing with customer support is always a good experience.

Pros

The application is fairly stable, we don't have to restart it very often during business hours.
Production issues are dealt with quickly by customer care and they are always friendly and helpful.
Screens, functions, reports are customizable which is really nice.

Cons

Our version still uses Java, which can be a pain to support sometimes due to the constant version upgrades etc.
Oracle licensing costs are expensive.

Review Source: Capterra

Susan from Manitoba Liquor and Lotteries

Ease-of-use

Customer support

Functionality

February 2018

Friendly consultants who are willing to answer your questions.

Pros

Parts of it are easy to use and is easily configurable. Moving around in the application is simple.

Cons

The user-friendliness of the online help. It is difficult to find what I am looking for so that I can try and troubleshoot or configure myself.

Review Source: Capterra

Junyi from McKesson

Ease-of-use

Value for money

Customer support

Functionality

February 2018

a lot of functions but quality is not good

Pros

very flexible to define payroll rules and benefit rules. The self service and professional UI are customizable too. windward reports use word and excel as template. this make change or create new report very easy.

Cons

a lot of overhead which impact the system performance. Windward report performance is not that good.

Review Source: Capterra

Dean from La Crosse County

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

February 2018

Wonderful product and support - Unfortunately we no longer use it.

We never missed a payroll. Unfortunately we moved to a new Payroll/HR system due to costs associated to the Oracle environment which did not align with our Corporate SQL Server standard.

Pros

The database was the most solid relational database I've ever used. It was developed with a very strong focus on standards and consistency across all products in High Lines suite.

We never missed a payroll in the 17 years we used the product.

The suite of products all integrated nicely.

Being a smaller company with their own development staff, High Line could quickly modify the product to meet industries changing needs.

Although the software frontend did change over time, the basic functionality never changed. It only got better with more functionality through each major revision.

Oracle database was very solid with years of database knowledge behind the product and with nice system administration tools.

Cons

Lack of a SQL Server database version creates a heavy dependency on Oracle creates a high cost environment.

New functionality was often added with very specific (or specific customer) focus specifications and requirements. This often resulted in a new functionality which was not very useful to the customer base as a whole. Often the functionality had to be reworked or "upgraded" to meet similar needs for the larger customer base. In some ways this could be considered a positive since they were constantly looking for ways to add functionality to the product.

Review Source: Capterra

Todd from City of Garland Texas

Ease-of-use

Value for money

Customer support

Functionality

February 2018

Flexible HR/Payroll Solution

Pros

Depth of the offering. It can accommodate all of our various pay codes and reasonable customization options.

Cons

The reliance on Java. Not a big fan of maintaining multiple Java versions on desktops to support different applications in our environment.

Review Source: Capterra

Susan from Reedy Creek Improvement District

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

February 2018

Happy with the flexibility in the product that is all setup and not customization.

Pros

Happy with the flexibility in the product that is all setup and not customization. Customer support is great, and we have the hosted option and love it.

Cons

Could be considered difficult for some users. Mostly HR folks seem more interested in clicks and don't understand the functionality.

Review Source: Capterra

Laurie from Whatcom Transportation Authority

Ease-of-use

Value for money

Customer support

Functionality

February 2018

Very frustrating

Pros

This software has a lot of flexibility you can set up many things and implement a lot of rules if you need to

Cons

Very hard software to manage especially for smaller organizations. Need a lot of IT support to maintain.

Review Source: Capterra

Dan from BC Transit

Number of employees:  501-1,000 employees

Ease-of-use

Value for money

Customer support

Functionality

February 2018

Personality is highly customizable

Easier to administer than other systems on the market today.

Pros

The ease of customization and ability to add functions without breaking existing base functions. We are able to create usercalcs for our union deduction calculation easily

Cons

Working with Winward reports can be difficult. Sometimes reports do not format properly due to word or excel.

Review Source: Capterra

Adam from McMaster-Carr

Ease-of-use

Value for money

Customer support

Functionality

February 2018

Incredibly functional and customizable HRIS tool

Pros

Flexibility to customize as you see fit, incredibly comprehensive, ability to export data in many usable formats.

Cons

Some aspects can be difficult to set up. Not the most user friendly for those outside of the HR organization.

Review Source: Capterra

Displaying 1 - 20 of 30 reviews