Epicor HCM is a global HRMS offering integrated talent management and human capital management solutions. These applications provide intuitive and adaptive HR functionality for core HR processes, as well as additional modules for Performance Management, Training and Development, Timesheets, Position Control, Candidate self-service and Mobile Employee and Manager self-service.
Not limited by specific market segments, Epicor HCM is scalable and suited for companies with 100 to 50,000 employees and is available in flexible deployment models enabling you to implement your HCM solution in the most appropriate to match your IT strategy. Because Epicor HCM is available in three deployment options (Software as a Service (SaaS), hosted, or on-premise license), it can be delivered to meet your requirements with optimal functionality.
This award-winning application supports HR service delivery from recruiting and onboarding new talent to fostering careers through talent management programs. Epicor HCM helps you drive process improvements from the front line. With over 400 active customers, the Epicor team supports a world-wide network of customers with through its expert Professional Services and Product Support teams.
John from ASG Group
Function availability. Excellent interface with like products.
Modifying output both soft and hard to share data with CRM products.
Inquire as to how the interfaces work with other in-house software.
Anonymous from Anonymous - no contact info
Date: June 2011
A law firm with over 2200 employees worldwide, we have 9 US offices plus offices in London, Hong Kong, Frankfurt and Tokyo. We have been a Spectrum client since 1996, and have been using the iVantage product since 2000. In 2011, we upgraded from iVantage 3.6 to iVantage 5.5. We upgraded in order to take advantage of the updated technology; the firm was moving to a newer version of IE which was not supported by iVantage 3.6.
The implementation took about a year from start to finish. We started upgrading in April 2010, and went live in February 2011. During the last 5 months of the project we had weekly meetings with our Professional Services representatives, who worked hard to make sure we met our deadline. We had a team of 5 people: two from Professional Services, two Developers, and an Interface Developer. Due to the many and complex customizations of the system, we needed a team of this size.
The "go live" date went very smoothly, and slightly better than expected. Very few issues came up in the first couple of days, and any issues that did arise were quickly resolved. Being familiar with iVantage 3.6 and the data entry processes, users found iVantage 5.5 to be easy to learn. Many commented on how they liked the look and feel of the new system.
Customer support has been improving - at first it was difficult to get a reply quickly, but I think that more staff have been added which has increased the response time. Any time I need additional training on a particular task, Product Support has been able to help.