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Epicor HCM Software
 | 1 Review (3.8/5) |
Epicor HCM is an excellent choice for businesses with anywhere between 100 and 50,000 employees across all industries. Global availability and support makes this HRMS a great fit for companies with overseas offices. The system interfaces with benefit carriers, and core HR functions can be supplemented with payroll, candidate recruiting and many other applications designed to simplify and automate your workforce management. Epicor offers fully scalable modules so you can implement only the applications you need now, but integrate additional tools as your workforce grows.
Robust reporting and analysis tools are some of Epicor HCM's strongest features. Review your employees' performance levels at a glance, or set goals and quotas that easily translate to visual graphs and charts. The system even allows workers to submit time-off requests directly through the self-service portal, minimizing the workload for your HR team. Strong recruiting management functionality frees up your recruiters to focus on incoming candidates rather than juggling resumes or monitoring job applications.
Epicor HCM is backed by a team of product experts who manage the support needs for over 400 clients. The software can be installed on-premise, as a hosted solution or accessed through the web as Software-as-a-Service.
1 Review of Epicor HCM
The implementation took about a year from start to finish. We started upgrading in April 2010, and went live in February 2011. During the last 5 months of the project we had weekly meetings with our Professional Services representatives, who worked hard to make sure we met our deadline. We had a team of 5 people: two from Professional Services, two Developers, and an Interface Developer. Due to the many and complex customizations of the system, we needed a team of this size.
The "go live" date went very smoothly, and slightly better than expected. Very few issues came up in the first couple of days, and any issues that did arise were quickly resolved. Being familiar with iVantage 3.6 and the data entry processes, users found iVantage 5.5 to be easy to learn. Many commented on how they liked the look and feel of the new system.
Customer support has been improving - at first it was difficult to get a reply quickly, but I think that more staff have been added which has increased the response time. Any time I need additional training on a particular task, Product Support has been able to help.
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