Kronos Workforce Central Software


 

Kronos Workforce Central is a set of human resource and workforce management applications including Kronos HRMS, payroll, time and attendance, absence management, scheduling and more. The Workforce Central suite of tools has been created specifically for industries to help manage the workforce on a cloud platform that is scalable, secure and mobile.

Workforce Central is an automated solution that enables organizations to manage schedules, track time and attendance, manage attendance and leave policies and measure productivity. Additional features give managers insight into labor demands, worker availability and scheduling across the organization. The user interface includes one-click access to frequently used features and a customizable employee self-service portal. Suite-wide reporting and analytics provide managers with visibility into standardized data via alerts and dashboards.

 

Kronos Workforce Central - Workforce management dashboard
 
  • Kronos Workforce Central - Workforce management dashboard
    Workforce management dashboard
  • Kronos Workforce Central - Benefit open enrollment
    Benefit open enrollment
  • Kronos Workforce Central - HR employee position
    HR employee position
  • Kronos Workforce Central - Manage by exception
    Manage by exception
  • Kronos Workforce Central - Manager self-service
    Manager self-service
  • Kronos Workforce Central - Taliorable workforce
    Taliorable workforce
Supported Operating System(s):
Windows 7, Windows XP, Web browser (OS agnostic), Windows 8

113 Reviews of Kronos Workforce Central

 

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Software Advice Reviews (94)
More Reviews (19)

Showing 1-20 of 94

Robert from Aerotek
Specialty: Recruiting Agency
Number of employees: 10,000+ employees Employees number: 10,000+ employees

July 2017

July 2017

The Kronos system is great

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Ease of use with the interface. It allows for users to have the ability to enforce company attendance policies regulating required starting times and limiting staff overtime hours, through applications that track the employees' time at work during the day.

Cons

If unfamiliar with system can take some time to get acclimated. New or inexperienced supervisory staff comfortable in dealing with data in smaller chunks, and managers searching for answers to staffing or production problems in more traditional formats, might be overwhelmed by the search and research options available as part of the Kronos programs.

 
 

Patricia from Sky Valley Resorts
Specialty: Hospitality / Travel
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2017

July 2017

Kronos is an exceptional way of time keeping

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

With Kronos you are able to see employee hours in real time. Within minutes you can see when an employee has clocked in or out

Cons

If an employee's badge is not configured right and they try to manually clock in sometimes or most of the time the manual punch takes like an hour to see

 
 

Rebecca from Supply Chain Services International
Specialty: Manufacturing
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2017

July 2017

Easy to learn yet complex system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

System was easy to learn. Clear options on features. Allowed for multiple reports and ability to not only look at raw attendance data but transform it into costs analysis.

Cons

Could get confusing on running reports. Setting schedule patterns was extremely difficult. It proved an issue every time in getting it to line up with other associates of a same department.

 
 

Emma Linda from Air Medical Group Holdings
Specialty: Healthcare / Medical
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

June 2017

June 2017

My experience using Kronos has been phenomenal.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I just wrapped up working with a great group of Kronos Consultants team in doing an upgrade. I had the best team a client can ever ask for. Because of my knowledge and testing skills, this project was a major accomplishment for our team. It was a great experience to be able to be the Project Lead in charge of an upgrade all by myself and mastered it with no issues. I have truly been working to accomplish me short term goal and that's to learn all I can learn about Kronos so that I can become a consultant for Kronos and/or Workday.

Pros

my experience from using it on the front end and actually configuring the system has been a major accomplishment for me.

 
 

Martha from Gallatin County Board of Education
Specialty: Education
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2017

June 2017

Love the features.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Very easy to learn to use.

Pros

Having all my employees time worked at my fingertips. I just have to log in and pull up the information to see who needs a sick day, emergency day or another type of day for their absence.

 
 

Debbie from Affiliated Foods, Inc.
Specialty: Food / Beverage
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

May 2017

May 2017

Workforce Central

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I like that we can build our own work flow for employee new hire and termination processes. We can add special features required for reporting. We can build reports required for many different areas of the business.

Pros

The system is easy to learn and easy to use - and teaching the system to new employees is made easier because of the flow.

 
 

Norma from FAMSA Inc
Specialty: Retail
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

May 2017

May 2017

Kronos

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I really like KRONOS. It's a great product.

Pros

Punches are reflected in real time. System is customizable to company. Updates are always great. They take in consideration all the laws with the state that you are working in.

Cons

None really. Just maybe more training video or videos for the discussion board. I think that would help when searching on how to do things within the system.

 
 

Allen from famsa
Specialty: Retail
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

April 2017

April 2017

Great Customer Support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This product has great ease of use and very excellent customer support. Really good payroll Module and time Keeping.

Cons

Limited amount of customization. Would prefer if there were more reporting and also more control of Organizational Positions.

 
 

Janet from Annin Flagmakers
Specialty: Manufacturing
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

April 2017

April 2017

Could be better.

Ease-of-use

Functionality

Product Quality

Customer Support

I would be unlikely to recommend this product due to the unfavorable experiences we had during implementation and recent upgrade to version 8. I find it difficult to find information on the community site and do not care for the new format. I think support needs to work just a little bit harder to get it right.

Pros

It has a lot of potential to be a great system. It's relatively easy to use. More than one person at a time can work on the same page.

Cons

It doesn't live up to its potential. Although it claims to be, it's not a fully integrated system. It is not consistent in the functionality.

  Response: Sharon, Kronos

Date: May 2017

May 2017

 

Hi Janet,

I apologize for your difficult experience with Kronos, this is not what we want for our customers. I would like to encourage you to reach out to me directly at Sharon.Long@kronos.com so I can learn more about your implementation and upgrade experience and see what we can do to help.

Thank you,
Sharon

 
 

Naveed from The Arc of Baltimore
Specialty: Healthcare / Medical
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

April 2017

April 2017

Ability to Audit

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

If configured correctly a very powerful tool, will allow you to drill down into the details. Has helped us save a lot of $$ and time.

Cons

Staff need proper training to be able to utilize the software to the best of its ability. Its best to have an in house expert who knows your system in and out so you do not need to constantly get contractors who may take hours to learn your system before they can help you.

 
 

Antoinette from Consulate Healthcare
Specialty: Other
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

April 2017

April 2017

Fantastic product at a good price point!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great product package for HR/Payroll needs. The product was user friendly and had great reporting features.

Pros

Easy to use and had useful reports.

 
 

Tom from Calgary Co-op
Specialty: Retail
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

March 2017

March 2017

Configuration Vs Custumization

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Kronos WFC continues to listen to the users to develop new and innovative ways to look after business operations. It's the working relationship with their customers that puts Kronos at the head of the pack.

Pros

Configuration vs. Customization. Kronos WFC allows you to configure the system to meet the needs of your business, which allows a large range of options to the company. Customization usually requires a custom build that is not part of the product and can cause issues down the road when changing your business needs or applying an upgrade to the system. Kronos allow the user to learn the system set up and configure the system to meet their needs. This translates to a scaleable software that can easily adjust to changes in your business. Kronos is also a very easy system to learn and manage, both from a user perspective as well as a system support side. The features of the software allow businesses to change on the fly without disruption to business.

Cons

From a cost point, Kronos WFC is a big investment and can sometimes be a challenge to show ROI. As a standalone product the ROI is real and significant, however adding licences for each additional suite product can add up.

 
 

Max from Chickasaw Nation
Specialty: Other Services
Number of employees: 10,000+ employees Employees number: 10,000+ employees

March 2017

March 2017

Need HR and Payroll? IT's covered.

Ease-of-use

Functionality

Product Quality

Customer Support

Only being a system administrator and "power user" of Kronos for close to two years now, I am still what I consider wet behind the ears as one would say. But I can see the power of WFC more and more as I continue to work with it and become more adept in the system. Seeing how much that can be customized and catered to specific audience, though it is a great option, can cause some shaky results at times. As I start to make the connections between all the systems involved, I have more confidence in the system.

Pros

- Adaptability.
-Robust Reporting
- All in One Solution

 
 

Angela from Envision Healthcare
Specialty: Healthcare / Medical
Number of employees: 10,000+ employees Employees number: 10,000+ employees

March 2017

March 2017

Kronos Workforce Central is the best for timekeeping

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

Kronos is a very user friendly system and has a lot of great functionality. I have personally used a lot of timekeeping/payroll systems and Kronos is the best out there. It is easy for administrators as well as users and the support Kronos offers greatly exceeds that of its competitors.

Cons

There are a few features that the version of Kronos I am currently using does not have. However, I believe Kronos listened to the requests of its customers and has implemented those in later versions. I cant wait to upgrade!

 
 

Lisa from Morgan Foods, Inc
Specialty: Manufacturing
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

March 2017

March 2017

Had it for quite a few years

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

We are comfortable with it now that we have had it for so long. Once you get acclimated to it, it is easy to keep time updated. It's nice that even when an update is happening and we are offline....it still tracks the time because it's in the cloud. I am very happy to be in the cloud now.

Cons

Doesn't integrate with Ready well. Not a single sign in. We have separate sign ins for each Kronos product. Not enough detailed reports available. Needs to be able to give managers & Supervisors more access to other departments-employees without having them report directly to them. This helps when filling in for other supervisors.

 
 

Julie from Plantation Mangement
Specialty: Healthcare / Medical
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

March 2017

March 2017

Sometimes I feel stranded on an island all alone.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

"After the implementation" team is needed. Someone who knows all the ins and outs to ask you 6 months down the line after you have a clue about what is going on. What is the product not doing for you that you wish it did. Maybe it can and we just can't figure out how to make it work to the best of our abilities.

Pros

There is so much potential with the product. I feel that I could achieve so much more if there was someone to work with me to discover it without it costing an additional fee.

Cons

There is so much unlocked potential with the product. I definitely feel if we had someone that we could work with on an ongoing basses we could continue to make this system great.
The system performance is not up to par within our working environment. Outside of our daily work environment is great.

 
 

Jose from FedEx Office
Specialty: Distribution
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

March 2017

March 2017

Kronos Payroll

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Kronos is a great software for keeping track of hours worked. Fairly easy to operate.

Pros

All the reports you can generate. you can add notes to your time punches.

Cons

It takes a bit to update entries sometimes. Working overnight correcting the hours is sometimes a pain.

 
 

Robert from Hartford Healthcare
Specialty: Healthcare / Medical
Number of employees: 10,000+ employees Employees number: 10,000+ employees

March 2017

March 2017

Kronos Workforce Central

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have been a Kronos customer for almost twenty years. The software and hardware provided by Kronos continue to improve and keep up with and exceed industry standards. I would recommend Kronos WFC for any medium to the large company requiring a Time/Attendance, Scheduling, and/or Attestation solution. The customer service is great and they will let you do everything yourself or can provide full support. There are also plenty of candidates to hire with Kronos experience. Incoming employees have often used Kronos at a previous company and get up to speed quickly.

Pros

Kronos does everything you need for a robust corporation. Pricing is a la carte so you only what for whatever products you need in whatever quantities.

Cons

Kronos may not be the right fit for a mom & pop company with limited requirements.

 
 

Erin from HyLife Foods LP
Specialty: Manufacturing
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

March 2017

March 2017

Kronos Reveiw

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The product has been a good step up from what we had be before. It is capable of more calculations and automation.

Pros

I like the genie feature for quick reporting and also the complexity that the interfaces we had build have.

Cons

System speed is often an issue. The reporting is very limited and not easy to customize. The genies also have limitation and you cannot combine information from a detailed genie with an accural genie, causing us to have to do a lot more work in excel.
Response time from KGS is slow and case seem to be left open with no resolutions for too long. I find that I have to constantly monitor the case log and send updates asking for meetings or timelines when I can get answers/help.

  Response: Sharon, Kronos

Date: May 2017

May 2017

 

Hi Erin,

Thank you for taking the time to provide your feedback, and I’m very sorry that you have not had a five-star experience with Kronos­­. I encourage you to reach out to me directly at Sharon.Long@kronos.com – I’d like to learn more about the issues that you are facing and see what we can do to help.

Thank you,
Sharon

 
 

Barbara from City of Staunton
Specialty: Other
Number of employees: 201-500 employees Employees number: 201-500 employees

March 2017

March 2017

Upgrade

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

I am not pleased with the upgrades made. There are so many things that I could do in the old version that I can not do in this version which has made my job harder. It is not as user friendly has it was.

  Response: Sharon, Kronos

Date: May 2017

May 2017

 

Hi Barbara,

Thank you for taking a moment to share your feedback on your upgrade experience. If you would be willing to go into more detail about the issues that you are facing, I’d appreciate a chance to connect with you to understand how we can help. Please feel free to contact me at Sharon.Long@Kronos.com.

Thank you,
Sharon

 
 
 
Write a Review
Showing 1-19 of 19

Elissa from Pronoun

July 2017

July 2017

Outdated and not user friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Kronos does what it's literally supposed to do -- allows users to record their hours and managers to approve them.

Cons

At least the version we're using feels very, very outdated. It requires Java and doesn't run well when you don't use Internet Explorer. The interface isn't user friendly or intuitive at all. It's confusing to submit hours, approve overtime, see how many vacation hours you've used, review past hours, etc.

Source: Capterra
 

Matthew from Salvation Army Kroc Center Hawaii

June 2017

June 2017

Kronos helped move our company forward by streamlining much of the payroll and timekeeping process.

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

We installed Kronos stations at all our locations and it simplified our whole HR and payroll systems by enabling an easy to enforce standardization of our timekeeping policies.

Cons

The only downside (and the eventual reason we stopped using the system) was some trouble we had with biometrics.

Source: Capterra
 

Laura from CIty of Franklin

June 2017

June 2017

Kronos has worked well for what we need. Customer support has been lacking at times.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Kronos is Easy to use and navigate. Like the scheduling feature. Easy access for employees and onboarding. Integrates with our ATS.

Cons

It can be slow and kick you out sometimes. I think we would like it even more if we had Kronos payroll but we currently do not so that makes the pay integration difficult at times.

Source: Capterra
 

Brooke from Haynes International
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

June 2017

June 2017

Overall not bad, but not as user friendly as I would like.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy to use.

Pros

Tons of options and customer support is great during interface and development. Newest version has lots of options and widgets.

Cons

Program runs slower with upgrades. Lots of bugs during upgrade and development. Not as cost effective as I would like for the options available.

Source: Capterra
 

Erika from Valle Verde Retirement Community

June 2017

June 2017

Not intuitive

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This program is easy to use for the staff clocking in and out at a time clock. They can check their punches too.

Cons

It's easy for the people punching but not so easy to correct punch errors. They system also does not run on all internet browsers.

Source: Capterra
 

Steven from Rite Aid

May 2017

May 2017

Compact and easy to make changes. Refresh rate is a little slow when saving changes.

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Kronos makes it easy to change availability of each employee. It also allows for organizing groups of employees by particular job duties.

Cons

Once you have made changes to the schedule for each day, it takes awhile for information to be updated. The more employees you have the longer it takes unfortunately.

Source: Capterra
 

Dhwal from Voltas

April 2017

April 2017

kronos workforce

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

it's very easy to report job hours on project basis. Highly recommended for project based organization.

Source: Capterra
 

Lindsey from Cognizant Technology Solutions

April 2017

April 2017

Kronos review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The newly developed features continue to make Kronos a market leader. Easy to use and adaptable user interface.

Source: Capterra
 

Cyrus from Campbell University
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

February 2017

February 2017

Rigid and overpriced

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Buyer beware. They charge you for everything. Unless you fit their established guidelines you will have to customize your system.

Pros

It works

Cons

Cost, support, turn over , turn over in people, turn around time.

Advice to Others

Best advise go with someone else. 2 years into a project to upgrade and migrate to a hosted solution we are still waiting. They have had turn over of project managers, key integration specialist. Feeling of having to keep telling them who you are and what your current setup is. Then to add insult to injury they literally charge you for everything. For a global company this is piracy at its best.

Source: Capterra
 

Sasha from Yahoo, Inc.

January 2017

January 2017

Kronos Gets the Job Done!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Overall, easy solution for employers and have personal experience/hear from peers that the ease of use and easy to navigate UI is a plus. Also, there are abilities to customize which meet the needs of my employer.

Source: Capterra
 

Christina from Volt Workforce Solutions

January 2017

January 2017

Awesome software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

this software is extremely easy to use, I am able to run reports that I need and I love the fact that I can export to excel.

Source: Capterra
 

Juanita from Volt Workforce Solutions

January 2017

January 2017

Great software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Just been having issues with it lately it is really slow. It would be a great program if all the bugs were fixed.

Pros

I am able to run reports I need

Cons

It's really slow

Advice to Others

Fix bugs

Source: Capterra
 

Mary from Worksaver Inc.
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2017

January 2017

Kronos is a great product that is easy to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have used Kronos for a couple of years without any major issues. It was user friendly, easy to navigate and had great features.

Pros

Easy to navigate, user friendly and great timekeeping options

Cons

At times I have received errors that I was unable to clear out without assistance.

Source: Capterra
 

Bella from Partnerships in Community Living

January 2017

January 2017

Excited about Kronos!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The updated version of Kronos has been so fantastic. We've used it for over 6 months and it is so nice to have everything integrated into one portal! We were previously using a different time keeping system, and compared to that, Kronos is a lot easier to use.

Source: Capterra
 

Trisha from Salesforce

December 2016

December 2016

Very simplistic

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This software is almost too easy to use. Everything is laid out in plain sight for employees to track their hours and pay. I logged in once a week and reported my hours and BAM all the information necessary was transferred to HR.

Source: Capterra
 

Tron from Holiday Inn Club Vacations

December 2016

December 2016

Good, but needs improvement

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Kronos has a lot of features that can be used to manage time cards, breaks, and PTO submissions, holiday pay, over time, schedule shift changes.

Source: Capterra
 

Ryan from Function Point Productivity Software

December 2016

December 2016

Did the Job

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I utilized Kronos during my tenure with a national retail organization. It did the job I needed it to, but nothing within the software was all that intuitive or easy to use. It lacked in its ability to guide me through the best possible outcome when it came to scheduling during peak hours and more. I believe with built-in coaching this tool could provide a lot more value to its end users.

Source: Capterra
 

Britnie from Expert Global Solutions
Number of employees: 10,000+ employees Employees number: 10,000+ employees

December 2016

December 2016

Great for Call Centers

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

In a call center environment, Kronos takes a lot of pressure off of senior leadership when it comes to managing time for an entire team of people. Running reports is also very painless. Employees have the ability to request time off discretely, as well as receive responses directly. They can also see their respective PTO balances, and audit/approve time stamps daily.

Pros

Users have more control over their own time

Source: Capterra
 

Tim from Experient

November 2016

November 2016

Kronos is the God of time

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Kronos was my first time tracking system that I had ever used. Kronos taught me all about tracking time and allocating hours and personal time as well as vacation and sick time. Kronos is such a great system. I can't speak more highly.

Source: Capterra