Kronos Workforce Central Software


 

Kronos Workforce Central is a complete set of human resource and workforce management applications including Kronos HRMS, payroll, time and attendance, absence management, scheduling and more. Thousands of companies and millions of users in more than 60 countries use Kronos software every day to manage their most important resource—their employees. In fact, the system is in place at more than half of Fortune 1,000 organizations. 

Workforce planning features, along with the Kronos timekeeping system, give managers insight into labor demands, worker availability and scheduling across the organization. Using Kronos' advanced scheduler, users can balance available resources with workload requirements. The user interface, the Kronos Navigator, includes one-click access to frequently used features and a customizable employee self-service portal.

Kronos' suite of fully integrated applications is 100 percent Web-based, whether you opt for on-premise licensed installation, managed services or a hosted solution. The system's flexibility of deployment means it will meet your business needs, both now and in the future. 

Kronos' pricing options are flexible, and the system is suitable for organizations of all sizes. They also offer a variety of educational, training, implementation and system optimization services.

 

Kronos Workforce Central - Workforce management dashboard
 
  • Kronos Workforce Central - Workforce management dashboard
    Workforce management dashboard
  • Kronos Workforce Central - Benefit open enrollment
    Benefit open enrollment
  • Kronos Workforce Central - HR employee position
    HR employee position
  • Kronos Workforce Central - Manage by exception
    Manage by exception
  • Kronos Workforce Central - Manager self-service
    Manager self-service
  • Kronos Workforce Central - Taliorable workforce
    Taliorable workforce
Supported Operating System(s):
Windows 7, Windows XP, Web browser (OS agnostic), Windows 8

85 Reviews of Kronos Workforce Central

 

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Software Advice Reviews (74)
More Reviews (11)

Showing 1-20 of 74

John from El Super
Specialty: Retail
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

February 2017

February 2017

Expands depending on your needs

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

So Kronos is a great payroll system, that can also serve depending on your needs as an HRM *human resources management system*. The system integrates fairly well with other systems, such as people serve or workforce and can be expanded depending on the needs of your organization. For the most part as a time keeping system it does a great job in keeping payroll data up to date.

Pros

ease of usage
communicates well with other systems
can be expanded depending on company needs

Cons

may be too expensive depending on company size

Advice to Others

do your research and make sure you pick the right system for your needs.

 
 

Carl from Tesla
Specialty: Transportation
Number of employees: 10,000+ employees Employees number: 10,000+ employees

February 2017

February 2017

Time off requests are a PAIN in the rear.

Ease-of-use

Functionality

Product Quality

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

N/A

Trying to schedule time off for a future vacation is a big huge hassle.
Timecard hides current date after just a few work sessions forcing user to scroll down.
It should know the date and bring the user to the current day.

Pros

Auto figures out the hours when start and stop times are entered.

Cons

No list of what future time off you have requested of the status.
No details on how much vacation you will accrue by a future date.
No confirmation of what you have submitted to the manager for approval.
No monthly calendar scrolling to block out time on.
Time sheet forces an extra down arrow for last week of a two-week work session.
Slow as could be during peak usage times.

Advice to Others

Stay away from this software if you can, if not learn to deal with it.

 
 

Joe from Harford Mutual
Specialty: Insurance
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2017

February 2017

Frustrating to use

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

N/A

It must be helpful to HR but it's a total pain for the users. If I leave work 2 hours early (PTO) and clock out a minute late, it cannot figure out my correct hours for the day. If I arrive an hour late but the clock in one hour and one minute late, it cannot figure out my correct hours for the day. A manager needs to adjust my time in these cases. Scheduling time off is not too difficult but the system has no way of telling you how much total time you have remaining for the year, it can only tell you how much time you have accrued through the end of the current month. And if I schedule to leave at 2:00 for the day, I have to request to leave at 1:00 because it cannot figure out lunchtime.

Pros

Nothing

Cons

PTO calculations. Would be nice to know how much PTO we have left for the year. Some co-workers have lost days at the end of the year because they had more time left than they thought. Our department keeps track of our PTO on an excel spreadsheet since Kronos can't. My manager has to make manual adjustments for someone every week.

Advice to Others

Paper time cards are a better option for users. But it must be stellar for our HR department.

 
 

John from Pandora
Specialty: Media
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

February 2017

February 2017

Kronos

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Kronos is a great product but is sometimes difficult to use. Once I figured it out, it wasn't too bad, but the only function I used it for was timekeeping.

 
 

Matthew from Salvation Army Kroc Center Hawaii
Specialty: Non-Profit
Number of employees: 201-500 employees Employees number: 201-500 employees

February 2017

February 2017

Kronos has been great

Ease-of-use

Functionality

Product Quality

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

N/A

We have really enjoyed using Kronos. It was a great time clock and general HR management software. It had a simple interface for employees to sign in and out and view their details.

 
 

Tahmina from NYU
Specialty: Other
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

January 2017

January 2017

Ease of use

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

N/A

Kronos is very easy to use. Although it wasn't the easiest software to learn, it was definitely comfortable to use once learned.

Pros

There are many customizable features on Kronos. Kronos orders employees neatly according to seniority. It is very easy to manage payroll. It is very easy to do reports on overtime, vacation time, personal days, and sick days.

Cons

Sometimes, when you manually enter overtime the system does not recognize the information the first time.

 
 

Dana from QPS Employment Group
Specialty: Recruiting Agency
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

January 2017

January 2017

Streamlined software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Very easy to use! You can navigate through fields very easily.

Pros

Navigation is fool proof.

Cons

Missing some bells and whistles

 
 

Tracy from Valparaiso University
Specialty: Education
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

January 2017

January 2017

Kronos is great for some industries, but not so great for others

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Kronos has a lot of whistles and bells, so if you have deep pockets and a need to manage timekeeping for a large number of employees in different locations with unique needs by location, Kronos may be a good fit. If your timekeeping policies are not strict (i.e., you allow employees to flex, work from home), I would recommend a less expensive, simpler tool for timekeeping. You may get more bang for your buck if you also use Kronos HR and payroll modules (we do not).

Pros

The software has been around for a long time and is not buggy. Most of the issues we have observed are due to the configuration. The implementation folks were very knowledgeable. We are using the latest version of Kronos (v8.0.11)

Cons

Configuration is VERY complicated. We did the majority of it on our own to save cost (Kronos charges $180/hr), and the set-up and roll-out to over 1,500 employees took over a year. The interface with our ERP is also clunky and a bit of a black box. Kronos changed their customer support portal in October 2016, which was right in the middle of our launch, and they did not migrate all of the documentation until a few months later. That was not fun.

Advice to Others

Many health systems use Kronos. I recommended talking to someone in your industry who is using Kronos before you decide whether or not to purchase. Every employee needs a Timekeeper and Employee license, whether or not you use the mobile app. The apps require a separate (less expensive) license. Managers also need a license. Costs add up quickly.

 
 

ROBERT from HOME DEPOT
Specialty: Retail
Number of employees: 10,000+ employees Employees number: 10,000+ employees

January 2017

January 2017

Could be better

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Kronos is overall a very powerful software. It has enough features to accommodate nearly every workforce.

Pros

Ease of report generating

Cons

Hard to learn,very finnicky.

 
 

Tamara from FGH Hospital
Specialty: Healthcare / Medical
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2016

December 2016

Kronos Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

I believe this product is very helpful in tracking the clock in and clock out of employees. Offering the fingerprint really allowed us to offer and hold our employees accountable.

Pros

Tracking, specific employee #'s, and the opportunity to include the fingerprinting clock in is extremely helpful.

Cons

Sometimes punches do not cross over to the system. This forces employees and supervisors to use the additional time to check all clock ins and clock outs to ensure pay is correct.

 
 

Kevin from Komputer Professional Services, Inc.
Specialty: Consulting
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2016

December 2016

Been involved with Kronos software since 1991

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Have been involved with implementing of Kronos at numerous Manufacturing Facilities. I found a high level of Quality of Design and rarely did we ever have bug issues with the software or with interfacing data to other systems. The technical staff has always been very helpful and when questions came up as to transferring data to General Ledger systems.

Pros

Stability and Innovation

Cons

Can't really come up with any cons. The only thing that I can think would be more directed to the users of the system. I have been using Kronos software since 1991 at various locations. They could improve the training of user sites by improvement of training the trainers that provide training support at the user level or nontechnical level.

Advice to Others

Plan and Fully Commit to any Project or do not start that project. Commit resources for a successful implementation

 
 

Andrea from Frankfort Regional Medical Center
Specialty: Healthcare / Medical
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

December 2016

December 2016

East to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Easy user interface. Easy to approve. Quick to load and process

Pros

Fast, easy to use

Cons

The PTO box is quirky. Have to hit enter and then approve.

Advice to Others

Easy and reliable. Never down.

 
 

Chris from Home Health
Specialty: Healthcare / Medical
Number of employees: 10,000+ employees Employees number: 10,000+ employees

December 2016

December 2016

Kronos

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

I have seen this product used widely in a variety of settings. Our company has used it for many years and it does an excellent job for us.

Advice to Others

If you need a versatile time keeping software that will integrate into several other systems, this is a good choice.

 
 

Jordan from Frankfort Regional Medical Center
Specialty: Healthcare / Medical
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

December 2016

December 2016

Kronos Super simple to use and easy to manage

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Worked with kronos for both approving my time and my employee's time. We have been using it with HCA since i can remember! Always simple to use the support is great and almost always see minimal downtime with it.

Pros

Integrates with our SSO

Cons

Wished that you could set an auto approve for Salary employees

 
 

Kellee from HCA Healthcare
Specialty: Healthcare / Medical
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

December 2016

December 2016

Gets the Job Done

Ease-of-use

Functionality

Product Quality

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

N/A

Kronos is one of the main systems I am in and out of everyday. I use it to clock my time, as well as keeping up to date with my PTO. For what it is intended for, it gets the job done. The user-interface could be a bit more friendly and it when you start a new pay period it does not default to it until all of the prior is approved so that can cause some confusion. Overall I like Kronos better than other time clock software i have used in the past.

 
 

Vivek from Amazon
Specialty: Software / Technology
Number of employees: 10,000+ employees Employees number: 10,000+ employees

November 2016

November 2016

Avoid this product

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Amazon recently migrated to this product, and its been a nightmare ever since. Its extremely slow; and needs a remote connection over RDP to a Windows machine instead of being web based. This seems so much like the 1990s. The user interface is non-intuitive, and takes a ton of training to figure out to how apply for leave and how to approve a leave.

Pros

* Tons of features

Cons

* Sluggish and slow
* 90s UI
* needs Windows remote desktop instead of we based
* Poor UI

Advice to Others

Don't bother

 
 

Kaitlin from FR Medical Center
Specialty: Non-Profit
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2016

November 2016

Ease to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Kronos is a great tool that I use everyday. It is easy to use, easy to understand, and does the job it was intended to do. I have not yet needed to perform any troubleshooting, though I would assume that aspect would be just as simple.

 
 

Roxanne from Hcrmc
Specialty: Healthcare / Medical
Number of employees: 10,000+ employees Employees number: 10,000+ employees

November 2016

November 2016

What happened

Ease-of-use

Functionality

Product Quality

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

N/A

I LOVED the old Kronos. It was perfect. It was fast and functional and allowed me to do my work efficiently and quickly. Kronos 8 is a nightmare. It is slow, laggy, inconsistent and makes my work take twice as long! It is not because it's hard to understand, I GET it, it's because it is so so so slow and always lags behind my speed. It is very frustrating and makes me really regret we made the change.

Pros

Easy to use
Has everything you need to be a scheduler and payroll clerk.

Cons

Slow
Laggy
Looks pretty but isn't functional
Will affect your efficiency

Advice to Others

If you have the option, get an earlier version, NOT the 8.. it is very frustrating.

 
 

Martina from Auburn University
Specialty: Education & academic institutions
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Kronos does the job!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

I have been working at my current establishment for three years and we use KRONOS to monitor everything! This system gives a detailed account of all the hours you have worked and calculates the pay. It gives you an almost accurate amount for your hours (actual pay may differ by cents) but otherwise it's an accurate account of your pay.

Pros

Timecard is definitely a pro and allows you to see when you have blocked in or out.

Cons

The system runs VERY slow most of the time. I wouldn't log in if I have somewhere to be in ten minutes.

Advice to Others

I would suggest to this all employees and businesses.

 
 

Jennifer from Waukegan Public Library
Specialty: Public Sector
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2016

November 2016

What Happens When You Forget About Implementation

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Kronos hit all of our objectives for selecting a time keeping software. For us, ease of use was most important. Second was the reputation of the vendor. Kronos is known world wide. What we forgot to ask during our software selection process was about implementation; who would be on the team, how long would it take, etc. What we've found is you get very junior people on your team, which can create a lot of problems during both the testing and implementation phase. The problem solving on issues and follow up has not been satisfactory. You're a small fish in a very big pond.

Pros

We were just looking for a time keeping platform, and this fit the bill. We're a small library, so didn't need a lot of bells and whistles. We also liked that if we needed to add additional functions like payroll and HR in the future, we would have a system that could add these features at a later time.

Cons

If you are a small company, you don't get the best talent from Kronos on your team. They are international, so sometimes there are cultural barriers as well. Our experience wasn't so much that as it was having very junior developers who had to fix issues multiple times, and even created some new ones. Implementation is taking forever.

Advice to Others

We didn't ask enough questions regarding implementation when we were selecting a software. This is an important step-don't miss it!

 
 
 
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