Kronos Workforce Central Software


 

Kronos Workforce Central is a set of human resource and workforce management applications including Kronos HRMS, payroll, time and attendance, absence management, scheduling and more. The Workforce Central suite of tools has been created specifically for industries to help manage the workforce on a cloud platform that is scalable, secure and mobile.

Workforce Central is an automated solution that enables organizations to manage schedules, track time and attendance, manage attendance and leave policies and measure productivity. Additional features give managers insight into labor demands, worker availability and scheduling across the organization. The user interface includes one-click access to frequently used features and a customizable employee self-service portal. Suite-wide reporting and analytics provide managers with visibility into standardized data via alerts and dashboards.

 

Kronos Workforce Central - Workforce management dashboard
 
  • Kronos Workforce Central - Workforce management dashboard
    Workforce management dashboard
  • Kronos Workforce Central - Benefit open enrollment
    Benefit open enrollment
  • Kronos Workforce Central - HR employee position
    HR employee position
  • Kronos Workforce Central - Manage by exception
    Manage by exception
  • Kronos Workforce Central - Manager self-service
    Manager self-service
  • Kronos Workforce Central - Taliorable workforce
    Taliorable workforce
Supported Operating System(s):
Windows 7, Windows XP, Web browser (OS agnostic), Windows 8

102 Reviews of Kronos Workforce Central

 

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Software Advice Reviews (89)
More Reviews (13)

Showing 1-20 of 89

Norma from FAMSA Inc
Specialty: Retail
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

May 2017

May 2017

Kronos

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I really like KRONOS. It's a great product.

Pros

Punches are reflected in real time. System is customizable to company. Updates are always great. They take in consideration all the laws with the state that you are working in.

Cons

None really. Just maybe more training video or videos for the discussion board. I think that would help when searching on how to do things within the system.

 
 

Allen from famsa
Specialty: Retail
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

April 2017

April 2017

Great Customer Support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This product has great ease of use and very excellent customer support. Really good payroll Module and time Keeping.

Cons

Limited amount of customization. Would prefer if there were more reporting and also more control of Organizational Positions.

 
 

Janet from Annin Flagmakers
Specialty: Manufacturing
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

April 2017

April 2017

Could be better.

Ease-of-use

Functionality

Product Quality

Customer Support

I would be unlikely to recommend this product due to the unfavorable experiences we had during implementation and recent upgrade to version 8. I find it difficult to find information on the community site and do not care for the new format. I think support needs to work just a little bit harder to get it right.

Pros

It has a lot of potential to be a great system. It's relatively easy to use. More than one person at a time can work on the same page.

Cons

It doesn't live up to its potential. Although it claims to be, it's not a fully integrated system. It is not consistent in the functionality.

  Response: Kronos, Kronos

Date: May 2017

May 2017

 

Hi Janet,

I apologize for your difficult experience with Kronos, this is not what we want for our customers. I would like to encourage you to reach out to me directly at Sharon.Long@kronos.com so I can learn more about your implementation and upgrade experience and see what we can do to help.

Thank you,
Sharon

 
 

Naveed from The Arc of Baltimore
Specialty: Healthcare / Medical
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

April 2017

April 2017

Ability to Audit

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

If configured correctly a very powerful tool, will allow you to drill down into the details. Has helped us save a lot of $$ and time.

Cons

Staff need proper training to be able to utilize the software to the best of its ability. Its best to have an in house expert who knows your system in and out so you do not need to constantly get contractors who may take hours to learn your system before they can help you.

 
 

Antoinette from Consulate Healthcare
Specialty: Other
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

April 2017

April 2017

Fantastic product at a good price point!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great product package for HR/Payroll needs. The product was user friendly and had great reporting features.

 
 

Tom from Calgary Co-op
Specialty: Retail
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

March 2017

March 2017

Configuration Vs Custumization

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Kronos WFC continues to listen to the users to develop new and innovative ways to look after business operations. It's the working relationship with their customers that puts Kronos at the head of the pack.

Pros

Configuration vs. Customization. Kronos WFC allows you to configure the system to meet the needs of your business, which allows a large range of options to the company. Customization usually requires a custom build that is not part of the product and can cause issues down the road when changing your business needs or applying an upgrade to the system. Kronos allow the user to learn the system set up and configure the system to meet their needs. This translates to a scaleable software that can easily adjust to changes in your business. Kronos is also a very easy system to learn and manage, both from a user perspective as well as a system support side. The features of the software allow businesses to change on the fly without disruption to business.

Cons

From a cost point, Kronos WFC is a big investment and can sometimes be a challenge to show ROI. As a standalone product the ROI is real and significant, however adding licences for each additional suite product can add up.

 
 

Max from Chickasaw Nation
Specialty: Other Services
Number of employees: 10,000+ employees Employees number: 10,000+ employees

March 2017

March 2017

Need HR and Payroll? IT's covered.

Ease-of-use

Functionality

Product Quality

Customer Support

Only being a system administrator and "power user" of Kronos for close to two years now, I am still what I consider wet behind the ears as one would say. But I can see the power of WFC more and more as I continue to work with it and become more adept in the system. Seeing how much that can be customized and catered to specific audience, though it is a great option, can cause some shaky results at times. As I start to make the connections between all the systems involved, I have more confidence in the system.

 
 

Angela from Envision Healthcare
Specialty: Healthcare / Medical
Number of employees: 10,000+ employees Employees number: 10,000+ employees

March 2017

March 2017

Kronos Workforce Central is the best for timekeeping

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

Kronos is a very user friendly system and has a lot of great functionality. I have personally used a lot of timekeeping/payroll systems and Kronos is the best out there. It is easy for administrators as well as users and the support Kronos offers greatly exceeds that of its competitors.

Cons

There are a few features that the version of Kronos I am currently using does not have. However, I believe Kronos listened to the requests of its customers and has implemented those in later versions. I cant wait to upgrade!

 
 

Lisa from Morgan Foods, Inc
Specialty: Manufacturing
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

March 2017

March 2017

Had it for quite a few years

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

We are comfortable with it now that we have had it for so long. Once you get acclimated to it, it is easy to keep time updated. It's nice that even when an update is happening and we are offline....it still tracks the time because it's in the cloud. I am very happy to be in the cloud now.

Cons

Doesn't integrate with Ready well. Not a single sign in. We have separate sign ins for each Kronos product. Not enough detailed reports available. Needs to be able to give managers & Supervisors more access to other departments-employees without having them report directly to them. This helps when filling in for other supervisors.

 
 

Julie from Plantation Mangement
Specialty: Healthcare / Medical
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

March 2017

March 2017

Sometimes I feel stranded on an island all alone.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

"After the implementation" team is needed. Someone who knows all the ins and outs to ask you 6 months down the line after you have a clue about what is going on. What is the product not doing for you that you wish it did. Maybe it can and we just can't figure out how to make it work to the best of our abilities.

Pros

There is so much potential with the product. I feel that I could achieve so much more if there was someone to work with me to discover it without it costing an additional fee.

Cons

There is so much unlocked potential with the product. I definitely feel if we had someone that we could work with on an ongoing basses we could continue to make this system great.
The system performance is not up to par within our working environment. Outside of our daily work environment is great.

 
 

Jose from FedEx Office
Specialty: Distribution
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

March 2017

March 2017

Kronos Payroll

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Kronos is a great software for keeping track of hours worked. Fairly easy to operate.

Pros

All the reports you can generate. you can add notes to your time punches.

Cons

It takes a bit to update entries sometimes. Working overnight correcting the hours is sometimes a pain.

 
 

Robert from Hartford Healthcare
Specialty: Healthcare / Medical
Number of employees: 10,000+ employees Employees number: 10,000+ employees

March 2017

March 2017

Kronos Workforce Central

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have been a Kronos customer for almost twenty years. The software and hardware provided by Kronos continue to improve and keep up with and exceed industry standards. I would recommend Kronos WFC for any medium to the large company requiring a Time/Attendance, Scheduling, and/or Attestation solution. The customer service is great and they will let you do everything yourself or can provide full support. There are also plenty of candidates to hire with Kronos experience. Incoming employees have often used Kronos at a previous company and get up to speed quickly.

Pros

Kronos does everything you need for a robust corporation. Pricing is a la carte so you only what for whatever products you need in whatever quantities.

Cons

Kronos may not be the right fit for a mom & pop company with limited requirements.

 
 

Erin from HyLife Foods LP
Specialty: Manufacturing
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

March 2017

March 2017

Kronos Reveiw

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The product has been a good step up from what we had be before. It is capable of more calculations and automation.

Pros

I like the genie feature for quick reporting and also the complexity that the interfaces we had build have.

Cons

System speed is often an issue. The reporting is very limited and not easy to customize. The genies also have limitation and you cannot combine information from a detailed genie with an accural genie, causing us to have to do a lot more work in excel.
Response time from KGS is slow and case seem to be left open with no resolutions for too long. I find that I have to constantly monitor the case log and send updates asking for meetings or timelines when I can get answers/help.

  Response: Kronos, Kronos

Date: May 2017

May 2017

 

Hi Erin,

Thank you for taking the time to provide your feedback, and I’m very sorry that you have not had a five-star experience with Kronos­­. I encourage you to reach out to me directly at Sharon.Long@kronos.com – I’d like to learn more about the issues that you are facing and see what we can do to help.

Thank you,
Sharon

 
 

Barbara from City of Staunton
Specialty: Other
Number of employees: 201-500 employees Employees number: 201-500 employees

March 2017

March 2017

Upgrade

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

I am not pleased with the upgrades made. There are so many things that I could do in the old version that I can not do in this version which has made my job harder. It is not as user friendly has it was.

  Response: Kronos, Kronos

Date: May 2017

May 2017

 

Hi Barbara,

Thank you for taking a moment to share your feedback on your upgrade experience. If you would be willing to go into more detail about the issues that you are facing, I’d appreciate a chance to connect with you to understand how we can help. Please feel free to contact me at Sharon.Long@Kronos.com.

Thank you,
Sharon

 
 

Thomas from Gilmore Center, Inc.
Specialty: Non-Profit
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

Kronos Workforce Central

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Kronos has proven to be effective in our management.

 
 

John from El Super
Specialty: Retail
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

February 2017

February 2017

Expands depending on your needs

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

So Kronos is a great payroll system, that can also serve depending on your needs as an HRM *human resources management system*. The system integrates fairly well with other systems, such as people serve or workforce and can be expanded depending on the needs of your organization. For the most part as a time keeping system it does a great job in keeping payroll data up to date.

Pros

ease of usage
communicates well with other systems
can be expanded depending on company needs

Cons

may be too expensive depending on company size

Advice to Others

do your research and make sure you pick the right system for your needs.

 
 

Carl from Tesla
Specialty: Transportation
Number of employees: 10,000+ employees Employees number: 10,000+ employees

February 2017

February 2017

Time off requests are a PAIN in the rear.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Trying to schedule time off for a future vacation is a big huge hassle.
Timecard hides current date after just a few work sessions forcing user to scroll down.
It should know the date and bring the user to the current day.

Pros

Auto figures out the hours when start and stop times are entered.

Cons

No list of what future time off you have requested of the status.
No details on how much vacation you will accrue by a future date.
No confirmation of what you have submitted to the manager for approval.
No monthly calendar scrolling to block out time on.
Time sheet forces an extra down arrow for last week of a two-week work session.
Slow as could be during peak usage times.

Advice to Others

Stay away from this software if you can, if not learn to deal with it.

  Response: Kronos, Kronos

Date: March 2017

March 2017

 

I’m sorry to hear about the challenges you’re experiencing with time-off requests, we appreciate the time you took to provide us with this feedback. There are several settings administrators have to control the behavior of the time-off request functionality for users, typically depending on their organization’s policies. Your HR administrator should be able to go into further detail about your company’s specific settings. We would also be happy to discuss these settings in more depth, please feel free to contact me at Sharon.Long@Kronos.com when convenient to you.

Thank you,
Sharon Long

 
 

Joe from Harford Mutual
Specialty: Insurance
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2017

February 2017

Frustrating to use

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

It must be helpful to HR but it's a total pain for the users. If I leave work 2 hours early (PTO) and clock out a minute late, it cannot figure out my correct hours for the day. If I arrive an hour late but the clock in one hour and one minute late, it cannot figure out my correct hours for the day. A manager needs to adjust my time in these cases. Scheduling time off is not too difficult but the system has no way of telling you how much total time you have remaining for the year, it can only tell you how much time you have accrued through the end of the current month. And if I schedule to leave at 2:00 for the day, I have to request to leave at 1:00 because it cannot figure out lunchtime.

Pros

Nothing

Cons

PTO calculations. Would be nice to know how much PTO we have left for the year. Some co-workers have lost days at the end of the year because they had more time left than they thought. Our department keeps track of our PTO on an excel spreadsheet since Kronos can't. My manager has to make manual adjustments for someone every week.

Advice to Others

Paper time cards are a better option for users. But it must be stellar for our HR department.

  Response: Kronos, Kronos

Date: March 2017

March 2017

 

Thank you for taking the time to provide your experience and the impact caused by early/late punches. Kronos offers the ability for administrators to configure the threshold for what’s considered an early or late punch, and provides the option for managers to override or correct those punches based on the employer’s workplace policies. We recommend speaking with your HR administrator as a first step to further understanding your company’s procedures. We’re committed to continuous improvements to commonly used features like time off, so we appreciate your feedback and if you would like to discuss accrual balances, or anything else, please do not hesitate to contact me at Sharon.Long@Kronos.com.

Sincerely,
Sharon Long

 
 

John from Pandora
Specialty: Media
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

February 2017

February 2017

Kronos

Ease-of-use

Functionality

Product Quality

Customer Support

Kronos is a great product but is sometimes difficult to use. Once I figured it out, it wasn't too bad, but the only function I used it for was timekeeping.

 
 

Matthew from Salvation Army Kroc Center Hawaii
Specialty: Non-Profit
Number of employees: 201-500 employees Employees number: 201-500 employees

February 2017

February 2017

Kronos has been great

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

We have really enjoyed using Kronos. It was a great time clock and general HR management software. It had a simple interface for employees to sign in and out and view their details.

 
 
 
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Showing 1-13 of 13

Dhwal from Voltas

April 2017

April 2017

kronos workforce

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

it's very easy to report job hours on project basis. Highly recommended for project based organization.

Source: Capterra
 

Lindsey from Cognizant Technology Solutions

April 2017

April 2017

Kronos review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The newly developed features continue to make Kronos a market leader. Easy to use and adaptable user interface.

Source: Capterra
 

Cyrus from Campbell University
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

February 2017

February 2017

Rigid and overpriced

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Buyer beware. They charge you for everything. Unless you fit their established guidelines you will have to customize your system.

Pros

It works

Cons

Cost, support, turn over , turn over in people, turn around time.

Advice to Others

Best advise go with someone else. 2 years into a project to upgrade and migrate to a hosted solution we are still waiting. They have had turn over of project managers, key integration specialist. Feeling of having to keep telling them who you are and what your current setup is. Then to add insult to injury they literally charge you for everything. For a global company this is piracy at its best.

Source: Capterra
 

Sasha from Yahoo, Inc.

January 2017

January 2017

Kronos Gets the Job Done!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Overall, easy solution for employers and have personal experience/hear from peers that the ease of use and easy to navigate UI is a plus. Also, there are abilities to customize which meet the needs of my employer.

Source: Capterra
 

Christina from Volt Workforce Solutions

January 2017

January 2017

Awesome software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

this software is extremely easy to use, I am able to run reports that I need and I love the fact that I can export to excel.

Source: Capterra
 

Juanita from Volt Workforce Solutions

January 2017

January 2017

Great software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Just been having issues with it lately it is really slow. It would be a great program if all the bugs were fixed.

Pros

I am able to run reports I need

Cons

It's really slow

Advice to Others

Fix bugs

Source: Capterra
 

Mary from Worksaver Inc.
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2017

January 2017

Kronos is a great product that is easy to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have used Kronos for a couple of years without any major issues. It was user friendly, easy to navigate and had great features.

Pros

Easy to navigate, user friendly and great timekeeping options

Cons

At times I have received errors that I was unable to clear out without assistance.

Source: Capterra
 

Bella from Partnerships in Community Living

January 2017

January 2017

Excited about Kronos!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The updated version of Kronos has been so fantastic. We've used it for over 6 months and it is so nice to have everything integrated into one portal! We were previously using a different time keeping system, and compared to that, Kronos is a lot easier to use.

Source: Capterra
 

Trisha from Salesforce

December 2016

December 2016

Very simplistic

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This software is almost too easy to use. Everything is laid out in plain sight for employees to track their hours and pay. I logged in once a week and reported my hours and BAM all the information necessary was transferred to HR.

Source: Capterra
 

Tron from Holiday Inn Club Vacations

December 2016

December 2016

Good, but needs improvement

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Kronos has a lot of features that can be used to manage time cards, breaks, and PTO submissions, holiday pay, over time, schedule shift changes.

Source: Capterra
 

Ryan from Function Point Productivity Software

December 2016

December 2016

Did the Job

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I utilized Kronos during my tenure with a national retail organization. It did the job I needed it to, but nothing within the software was all that intuitive or easy to use. It lacked in its ability to guide me through the best possible outcome when it came to scheduling during peak hours and more. I believe with built-in coaching this tool could provide a lot more value to its end users.

Source: Capterra
 

Britnie from Expert Global Solutions
Number of employees: 10,000+ employees Employees number: 10,000+ employees

December 2016

December 2016

Great for Call Centers

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

In a call center environment, Kronos takes a lot of pressure off of senior leadership when it comes to managing time for an entire team of people. Running reports is also very painless. Employees have the ability to request time off discretely, as well as receive responses directly. They can also see their respective PTO balances, and audit/approve time stamps daily.

Source: Capterra
 

Tim from Experient

November 2016

November 2016

Kronos is the God of time

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Kronos was my first time tracking system that I had ever used. Kronos taught me all about tracking time and allocating hours and personal time as well as vacation and sick time. Kronos is such a great system. I can't speak more highly.

Source: Capterra