SurePayroll Software


 

SurePayroll is a cloud-based payroll service specially designed for small businesses and startups. It offers resources for tax form completion and legal compliance, payroll calculation, direct deposits and more.

SurePayroll has partnered with various time clock companies to provide time clock integration. Federal, state and local taxes can be automatically calculated. SurePayroll also provides integration with accounting software such as Sage 50, QuickBooks, Kashoo and Xero.

User training is provided as part of the SurePayroll deployment package. The software can be accessed through mobile apps for iOS and Android devices. There are separate apps for employers and employees, which allows administrators and managers to control the data their employees can access via the app.

Pricing is per user per month.

 

SurePayroll - Edit payroll
 
  • SurePayroll - Edit payroll
    Edit payroll
  • SurePayroll - Dashboard
    Dashboard
  • SurePayroll - Mobile dashboard
    Mobile dashboard
  • SurePayroll - Payroll data
    Payroll data
  • SurePayroll - Types of earnings
    Types of earnings
Supported Operating System(s):
Web browser (OS agnostic)

15 Reviews of SurePayroll

Showing 1-15 of 15

 

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Jeanette from ACVR
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Monthly Payroll service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Customer support has always been very attentive.
They process annual payroll rate changes promptly and usually send email confirmations when they have finished.

Pros

Ease of export and import to accounting software.

Cons

They cannot process small unusual local returns. I process the PA LST returns and the WA L&I returns quarterly. I also process a PA sales tax return semi-annually.

Advice to Others

Sometimes changes to payroll are not saved to the following month. I must be doing something incorrectly.

Source: Capterra
 

Carrie from Atlanta Movie Tours
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Could be better...

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Overall not a bad value for the money as it's super inexpensive, but the customer support is super lacking. We ended up with a pretty big issue and support was non-responsive. Without their being an issue, the system is easy to use and good views and reporting for both employer and employees.

Pros

Ease of use, cost, reporting

Cons

Customer support

Source: Capterra
 

Ed from Gateway Tax Advisors, LLC

January 2017

January 2017

SurePayroll

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

First, I consider myself pretty tech savvy and have an accounting background. I have just started using SurePayroll for a client, so I'm sure once I get over the initial learning curve, my opinion on this software will likely change. However, for some reason, SurePayroll's website does not seem intuitive to me. Almost as if it has been dumbed down to make it more user-friendly.

Source: Capterra
 

cindy from Chaunva LeCompte Photography

December 2016

December 2016

Sure Payroll Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We love sure payroll! It is so easy to use and sends us reminders if we forget to run it that week!

Source: Capterra
 

frederick from frederick g pink

December 2015

December 2015

excellent and accurate payroll recording and recording

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Surepay has consistently provided me with important payroll and tax information. I cannot think of anyway they can improve on their service. I have no negative comments on their very professional service.

Source: Capterra
 

Bill from Hockey Zone

December 2015

December 2015

As good as any other service we have had.

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Very straightforward and relatively user friendly.

Source: Capterra
 

Steven from Steven D. Sanfilippo Consulting, Inc.

November 2015

November 2015

I like the fact that it is so easy to run payroll.

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

The reports are easy to read and provide timely information to manage the business.

Source: Capterra
 

Amy from SA-DA Architecture

November 2015

November 2015

Small business use of SurePayroll

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We are a small business that grew quickly. SurePayroll made it easy to track payroll and coordinate payments, bonuses, etc. The Help section is actually helpful! And if we can't find answers online, customer service has always been extremely helpful.

The only con was getting used to the website, but since it's been updated everything is much clearer to us.

Source: Capterra
 

Caryn from Cornerstones of Success

October 2015

October 2015

Very easy to navigate

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I am a first time small business owner who had a lot of questions. The experts at sure payroll have made my payroll the easiest part of my owning my own business. They are my HR department

Source: Capterra
 

Darren from Darren R. Cantor, P.C.

August 2015

August 2015

I've been very pleased with the software, and that was true even before the recent upgrade!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Pros - very easy to use - easy to print reports - easy to make changes

Cons - um . . . none that I can think of!

Source: Capterra
 

Jason from CHIHO HO

April 2015

April 2015

Definitely Won't be Coming Back in the Future!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I used SurePayroll for more than a year to handle my nanny tax filings and payrolls. The process was straightforward. However, they were terrible in resolving issues with the IRS. The amount on the 1040-ES they generated did not match my IRS account balance. I waited 4 months for their technical support to try to get it resolved, only to get an email from them stating that they couldn't help since they did not file my personal tax returns. The bottom line was that they couldn't produce any track records for getting the issue resolved. Good luck if you ever get into any tax issues with the IRS. You are basically on your own.

Source: Capterra
 

Leilani from All Inclusive Counseling Inc

March 2015

March 2015

Set it up and forget about it

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Best buy in pricing, ongoing help when needed, and communication.
I like how once I learned how to set up payroll I can go in weekly and do it and it's done.
I would like it to add a simple way to reconcile the payroll reports against what gets paid as employer deductions to prevent any mistakes in duplicate payments and account for deductions taken at other times.

Source: Capterra
 

Frank from Frank Summa

March 2015

March 2015

Poor Customer Service on Tax issues

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I have been trying to get my state and city taxes fixed for the past year, i am currently under collections because my state and city taxes have been being sent to the wrong account with my state.

Source: Capterra
 

Phil from Harbor Lights Risk Management

February 2015

February 2015

SurePayroll experience

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We have been using SurePayroll for my insurance agency for a little over a year now and I must say it fits the bill in every way.

The data entry is very simple and takes only a few minutes. I can make changes each pay period to include commission income or hourly adjustments.

The only minor issue I have had is waiting for the payroll summary report to update online from the previous pay period. I've found that if I logoff and login again it updates much faster.

Beyond that...for a small to medium size business, I think it is a very cost effective and efficient way to process payroll. As a result, I have referred SurePayroll to a number of my small business clients. Tim Shelton, my original SurePayroll representative is very responsive to any questions I may have. Keep up the good work!!

Source: Capterra
 

Neil from Stuart Art Supply

February 2015

February 2015

Easy and secure!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I've been using for two years now and it takes all the pressure away. As a small business owner who covers many jobs it is nice to know that payroll is done properly every time. Taxes are paid and papers are filed. Since running a business is complicated enough it is nice to know some processes are easy.

Source: Capterra