We have used BalanceTrak since 2010. We were on a paper application system and manual applicant tracking. The web-based program made implementation quick and easy. We piloted in a few sites before rolling out to the whole company. Implemenation takes about 1 month per site. Most of this work is change management and communication of the new process. We do the training in 1 day. It is very easy to set up customized applications (we have seperate applications for internal and external candidates). It is easy to set up pre-screener forms to weed out job seekers who are not best qualified. HR can do this without involving our IT group or BalanceTrak support. Tech Support is great. They are very responsive and have practical solutions. They are receptive to enhancement suggestions and are constantly adding more functionality. BalanceTrak has increased our applicant flow while decrease the amount of work it takes for recruiters to find the right candidate. We have improved our data accuracy by shifting the data entry to the candidate (people rarely mispell their own names). The subscription based billing made it easy to get in the budget as a service. Many of the other providers would require capital budget approval. I would highly recommend for a cost-effective, simple, easy solution.