Fond

Fond

4.60

(210)

About Fond

Fond is an employee recognition solution designed to help businesses acknowledge employees by creating various rewards and discount programs. It provides mobile applications for Android and iOS devices, which enable professionals to recognize fellow staff members and access or redeem reward points in the form of donations, gift cards, experiences and merchandise, even from remote locations. Fond allows administrators to create customizable recognition events in accordance with organizational values and track the number of sent rewards, occasions and expenditure on a centralized dashboard. Employees can select corporate perks from various categories such as fitness, entertainment or travel and track the frequency of reward redemption on graphs. Additionally, employe...
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Fond User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 209 reviews

Mark

Verified reviewer

Company size: 51-200 employees

Industry: Biotechnology

Time used: Less than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
4

Functionality

out of 5

August 2020

Fond is great

Pros

It's very easy to give recognition and to redeem points through Fond. It's a quick and easy way to recognize the people you work with for their contributions.

Cons

The integration with slack is not very intuitive. I primarily use Fond through the Fond website directly.

Response from Fond

Thank you so much for your feedback, we're glad you're enjoying Fond! I have passed your comments about the Slack integration along to the appropriate team. If you have any questions or additional insights to share, you are welcome to reach out to me directly at katerina@fond.co.

Replied August 2020

Diane

Company size: 51-200 employees

Industry: Banking

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
4

Functionality

out of 5

December 2021

Recognize Team Players

A great tool to say Thank You to others company wide and a nice reward system to be able to cash in points for yourself!

Pros

Very easy to navigate and use. A wonderful tool to recognize other employees for going the extra mile and helps us to be very aware of the internal customer service that we are giving. And the rewards page has a large variety of items that you are able to chose from when cashing in your points.

Cons

Being an employee who uses it to recognize other employee's, I have not found a downside yet

Anonymous

Company size: 11-50 employees

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
3

Functionality

out of 5

July 2019

My company used it for perks

Pros

It's great when companies decide to use this to give some perks to the employees.

Cons

Perks come and go but the code remains active. why not just have them all listed

Response from Fond

Thank you so much for your feedback. I would love to know which perk(s) you've encountered inconsistencies with. If you could let me know by emailing katerina@fond.co, I will do my best to resolve the issue as quickly as possible.

Replied October 2019

Anonymous

Company size: 11-50 employees

Time used: Less than 6 months

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

August 2020

Monthly Validation

Pros

Our company gives all employees a monthly reward on Fond. It's a nice way to create anticipation for each month and give employees such as myself a little reward for each month's accomplishments, or to save your points for a larger treat!

Cons

I would appreciate a larger selection of gift cards.

Reasons for switching to Fond

New job

Response from Fond

Thank you so much for your feedback, we're glad you're enjoying Fond. If there are specific lower cost options you'd like to see added to the platform, you can let me know by emailing katerina@fond.co or request them directly via the 'Request a Perk' feature located at the bottom of the Fond homepage.

Replied August 2020

Anonymous

Company size: 201-500 employees

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
4

Functionality

out of 5

August 2020

Great platform to recognize colleagues!

Pros

I like the ability to thank and recognize colleagues by sending them points and writing a short note about their contributions!

Cons

I wish Fond could integrate with my Outlook so I could easily send Fond recognition right from my email.

Response from Fond

Thank you so much for your feedback, we're glad you're enjoying Fond! I have passed your suggestion about Microsoft Outlook along to the appropriate team. If you have any questions or additional insights to share, you are welcome to reach out to me directly at katerina@fond.co.

Replied August 2020

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