What is Fond?

Fond is an employee recognition solution designed to help businesses acknowledge employees by creating various rewards and discount programs. It provides mobile applications for Android and iOS devices, which enable professionals to recognize fellow staff members and access or redeem reward points in the form of donations, gift cards, experiences and merchandise, even from remote locations.

Fond allows administrators to create customizable recognition events in accordance with organizational values and track the number of sent rewards, occasions and expenditure on a centralized dashboard. Employees can select corporate perks from various categories such as fitness, entertainment or travel and track the frequency of reward redemption on graphs. Additionally, e...


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Supported Operating System(s):

Web browser (OS agnostic)

207 Reviews of Fond

Average User Ratings

Overall

4.59 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(136)

136

4 stars

(59)

59

3 stars

(11)

11

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 207 results

August 2020

Mark from Synlogic Inc

Verified Reviewer

Company Size: 51-200 employees

Industry: Biotechnology

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

4.0

August 2020

Fond is great

Pros

It's very easy to give recognition and to redeem points through Fond. It's a quick and easy way to recognize the people you work with for their contributions.

Cons

The integration with slack is not very intuitive. I primarily use Fond through the Fond website directly.

Response from Fond

Replied August 2020

Thank you so much for your feedback, we're glad you're enjoying Fond! I have passed your comments about the Slack integration along to the appropriate team. If you have any questions or additional insights to share, you are welcome to reach out to me directly at katerina@fond.co.

August 2020

Chantal from Lion Real Estate Group

Company Size: 51-200 employees

Industry: Real Estate

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2020

Employees enjoy Fond

Overall experience has been seamless and though I haven't had to reach out much for support, they have always been quick to respond and assist.

Pros

I like that Fond is integrated with Namely so that I don't have to worry about managing employees in both systems. I also like the ease of the website, including admin, and the variety of perks and rewards offered.

Cons

With my employee list being automatically synced, I wish there was a way to also edit the employees on Fond, so that I can exclude the owners from receiving automated rewards, for example.

Reasons for Choosing Fond

The Rewards platform

Response from Fond

Replied August 2020

Thank you so much for your feedback, we're glad you're enjoying Fond! I have passed your suggestions along to the appropriate team. If you have any questions or additional insights to share, you are welcome to reach out to me directly at katerina@fond.co.

July 2019

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

3.0

July 2019

My company used it for perks

Pros

It's great when companies decide to use this to give some perks to the employees.

Cons

Perks come and go but the code remains active. why not just have them all listed

Response from Fond

Replied October 2019

Thank you so much for your feedback. I would love to know which perk(s) you've encountered inconsistencies with. If you could let me know by emailing katerina@fond.co, I will do my best to resolve the issue as quickly as possible.

August 2020

Jean from LawLers Barbecue

Company Size: 51-200 employees

Industry: Restaurants

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2020

Ease of use

We are using Fond to help employees to recognize good behaviors that fellow team members exhibit and also to help them be empowered to reward the behaviors that they would like to see more of.

Pros

It is easy to integrate with our Business practices...and the software is easy to navigate

Cons

The software is easy to use, but we have had some of our employees who have difficulty using this on their phone. I am typically on a laptop and don't do this on my phone. I also don't like that too many employees can use the "stock" wording and not have to come up with a specific instance that they are rewarding fellow employees for. It also way to easy for employees to "swap" point without identifying a specific behavior that they are rewarding.

Response from Fond

Replied August 2020

Thank you so much for your feedback, we're glad you're enjoying Fond! I have passed your suggestions along to the appropriate team. If you have any questions or additional insights to share, you are welcome to reach out to me directly at katerina@fond.co.

June 2020

Geoffrey from Marqeta

Company Size: 201-500 employees

Industry: Financial Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

3.0

Functionality

3.0

June 2020

Fond for Marqeta

Experience is good. The intention of the site is to get employees discounts on items that they are going to spend money on otherwise. Why pay full price if it is not needed.

Pros

The search feature is the best of this product. You can simply and quickly find things you need without having to apply filters.

Cons

Some of the product offerings aren't tailored and thus I see a lot of items in my homepage that aren't anything i would ever use. I would we as an administrator could tailor what gets promoted.

Reasons for Choosing Fond

We went with Fond for the price point.

Response from Fond

Replied June 2020

Thank you so much for your feedback, we're glad you're enjoying Fond. I will pass your suggestion along to the appropriate team. If you have any additional insights to share, please feel free to reach out to me directly at katerina@fond.co.