Update to my previous review - I am pleased to say that after experiencing the new updated version of Luceo, all of my previous problems with the software have now been fixed and the system is working as it should. Now that I have had a chance to use the software properly I am very pleased with the overall product - vacancies are now linked with Broadbean, (a multi-site advert creator) meaning that I only have to avertise a job once and it is then distributed to all of the internet job boards I subscribe to meaning a huge saving on time and the layout is simple and easy to use. I have always found recruitment databases a chore to use, however I now really see Luceo as an integral part of my business and actually saves me time, as opposed to being a hindrance just being used to keep contact information and notes.
Sometimes information entered needs to be duplicated, however this is only due to the integration with other software providers, (some other software providers require information you have already entered into Luceo)
The product team have always been helpful and have fixed any issues I have previously had - The only outstanding issue I have which has not yet been resolved is the candidate search function using a location - at present when you run a search, it returns all candidates with the keywords in the search criteria regardless of location, as opposed to returning the candidates within the distance from the location you are searching, however I have been told that a fix is in progress - When this has been fixed I would be happy to give a five star review.