Ximble Software


 

Ximble, formerly NimbleSchedule, is a cloud-based labor management and scheduling system that helps managers and employees to manage schedules, time off requests and shift swaps. It is suitable for industries including health care, hospitality, retail, maintenance and more.

Ximble is cloud-based, with access from anywhere with an internet connection. Users can create schedules and then notify employees via email or text message when a new one is available or changes are made to an existing schedule. Fom a single dashboard, users can see scheduling information across multiple locations and departments and then drill down to real-time costs and other data.

Ximble allows employees to pick and choose the shifts they want to work. They can also submit requests for time off as well as shift swap requests. This automatically notifies the manager, who can approve or decline. 

Ximble automatically complies with existing labor regulations like overtime and violations, while also offering reporting to the management team. Using labor costs and sales figures, users can extract which employees performance data.

 

Ximble - Manager's dashboard
 
  • Ximble - Manager's dashboard
    Manager's dashboard
  • Ximble - Weekly schedule
    Weekly schedule
  • Ximble - Add new shift
    Add new shift
  • Ximble - Employee timesheet approval
    Employee timesheet approval
  • Ximble - Automated employee requests
    Automated employee requests
  • Ximble - Employee list
    Employee list
Supported Operating System(s):
Mac OS, Web browser (OS agnostic)

117 Reviews of Ximble

 

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Software Advice Reviews (6)
More Reviews (111)

Showing 1-6 of 6

Mariah from Armstrong Property Management
Specialty: Real Estate
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

Great Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This software is so easy to use, it makes keeping track of employee times so easy and it integrates with Gusto (our payroll software) and it integrates with Quickbooks if you need it.

Cons

I think the interface of the scheduling could be a little easier to use. I have trouble making the shifts and then being able to edit them.

 
 

Michelle from Nursing Evolutions
Specialty: Healthcare / Medical

October 2015

October 2015

Wish I could fix mistakes easier

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

Easy to see all schedules and filter in useful ways.
Moderately easy to make entire schedules and make changes.

Likes Least

No way to "go back" or fix a mistake without just deleting and re creating.

Recommendations

Once you get the hang of creating many shifts at once this tool is pretty easy to use. Some quirks but not difficult to manage or learn.

 
 

Kristina from Nursing Evolutions
Specialty: Healthcare / Medical

October 2015

October 2015

Works for me!!!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

It translates well to the application on my Iphone and runs smoothly.

Likes Least

The time off requests get confusing, they tend to "disappear" when they are requested due to default settings I believe. Otherwise seems to work nicely!

Recommendations

I would make sure if you are admin you go into the software as a regular user to see what they have access to, this helps to understand what your employees are able to not only have access to, but what they can or cannot see.

 
 

Patrick from MLSBC Cruises
Specialty: Other Services

October 2015

October 2015

We rolled it out new, and had very few hiccups

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Very flexible and adaptable to our unique needs. Customer service is outstanding.

Likes Least

Very few complaints, there are always some hiccups, but as it is a relatively new system, there are some projects that would be nice to have and are on their way.

Recommendations

Do a full walkthrough with the techs, and make sure they show you all of the options with the sight, as there are many utilities to use.

 
 

Mathew from Ford Center for the Performing Arts
Specialty: Other

October 2015

October 2015

Theater Staffing

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I like giving my crew members responsibility for their scheduling.

Likes Least

While the product is the best product for Theater staffing that I have come across, it was not designed necessarily for Theaters.
Each event is different and may require different skills sets. Right now, it would require creating many shifts to cover each duty before posting, and it would not prevent staff from requesting several different spots.

Recommendations

If assigning shifts and scheduling your staff is time consuming, Nimble Schedule is a great product and will solve most of you scheduling issues.

 
 

Sara from Nursing Evolutions
Specialty: Healthcare / Medical

October 2015

October 2015

Mostly positive experience with NimbleSchedule

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

In general, I am very happy with this product as the person putting together the schedules!
It is easy to see when requests are put in, and it is nice that our nurses can easily pick up shifts and we do not have to deal as much with filling in open shifts.
It is very helpful that we cannot double book an employee - I'm sure that has saved me countless times.
I have had a good experience with Nimble for the most part.

Likes Least

Occasionally when our employees look at the month view of their schedule, the program switches days and patient accounts. This is the biggest flaw we have encountered.
It is also sometimes a pain to enter shift times, though that is becoming less of a hassle as I am becoming more comfortable with the program.
On holidays, it is great that they are all entered so we cannot forget what day the holidays are, but I have found that the system also blocks out all employees as "unavailable" on every holiday. This has caused some confusion and made those days a little bit harder to deal with.
I have also noticed that it is possible to double book a shift - something that we have to watch for closely but it is also helpful when we are setting up mentor shifts where we actually intentionally double book!
One last thing - it is hard (depending on account label colors) to print visible calendars.

Recommendations

It took a little while for us to get the hang of making shifts in patterns - I'd advise looking at how that works right away to make the job easier!

 
 
 
Showing 1-20 of 111

Reilly from K9 Lifeline
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

Every time I have a questions someone is there to answer quickly. Even for my dumb questions.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Quality
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Support

We really like that its easy for not only our employees to use but for us as managers to use.

Pros

Its easy to use and my employees love it. Amazing customer service. The app is very user friendly. We are really enjoying it!

Review Source: Capterra
 

Janel from Renaissance Kids

October 2017

October 2017

Excellent customer service, beautiful and easy to use (previous NimbleSchedule user)

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

We heavily depend on Ximble for our scheduling and time clocking system, and more for the latter. Ximble has features that other similar platforms do not offer which we mostly use: the automatic deduction of unpaid breaks in the payroll report, automatically generating timesheets/payroll reports, and the time clocking app for tablets and smartphones.

The interface is beautiful, looks fresh and modern. It seemed well thought of and well planned, considering the ease of use and an overall pleasant experience.

Customer Service: I think this is the BEST feature. Customer service seems to be the top priority. There is always someone available to talk to for questions and support. I never had to wait so long for a response and the responses are always thoughtful, accurate, courteous, professional and satisfactory. I have had some really BIG issues with Ximble (and NimbleSchedule) in the past but my concerns were taken seriously and immediate actions were done. It really is very important for us to be able to connect with someone when issues arise.

Overall: Ximble is ever-growing and always open to changes and suggestions. It's not a system that is set in stone and it is willing to accommodate users to make the best experience and offer the best service possible. I am impressed with the quick responses and support it gives users. I think it's worth the money to have this kind of support than just handing me a software and have to deal with it myself!

Cons

The switch from NimbleSchedule to Ximble wasn't as smooth as I hoped. I expected at least the bare minimum of having all NimbleSchedule features in Ximble and then more. I loved NimbleSchedule but there were issues that Ximble was able to fix so I'm not complaining! Every new software needs some adjustment period and I think I've overcome this and has learned to like Ximble so far.

Because we heavily rely on the payroll reports that Ximble generates for us, it is a pain to print each report for all of our 64 employees one by one. IT would be ideal if there is an option to print all timesheets with just one click of a button (like NimbleSchedule did). We prefer the layout of the reports through the website and not the exported CSV version which looks a lot more cluttered and not easy to read.

I would also prefer for fewer pages to load when clicking on buttons to save on time. (Saving time is always a plus for me). Example: When clicking "add clock in", instead of having to open a whole new page, it would be beneficial if the same page enabled a box to add this information.

The "notes" section feature on the payroll report was removed but this is a vital component of our payroll reports. I requested if they can consider returning this feature.

A few bugs here and there that I would always bring to Ximble's attention to get fixed and they get on it quick!

Could be more user-friendly and intuitive.

Review Source: Capterra
 

Jared from Phil Inc

October 2017

October 2017

Very easy to use and great customer support!

Ease-of-use

Functionality

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Value for Money

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Pros

The software is extremely simple to use and I like that it is also easy to make changes to the schedule.

Cons

There are small functions that seem to be a bit off but I am sure those will get fixed in the long run.

Review Source: Capterra
 

Janice from Overlund Petros Group
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

Everything you want-simplified

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Quality
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Pros

After trying multiple time keeping/pay roll services at work, this one is by far the most user friendly. It actually does what others claim to do, and if you have questions, their customer service is AMAZING.

Cons

Still resolving an issue with exporting, but they have been helpful throughout the process.

Review Source: Capterra
 

Wilson from The Car Salon
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

Amazing software, equally great customer service and easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
Value
Support

Everything, time sheets are time stamped, employees can add notes, I can send them schedules, they can request days off and I can import schedules to save time rather than adjusting each day of work an employee has.

Pros

The software works very well, even better than I had expected. It generates detailed reports for labour costs, actual time worked vs. schedule, you can create templates for the schedule to be used over and over. You can talk to the chat reps who are absolutely amazing, they will answer all of your questions and even help you out directly by doing some tasks for you

Cons

Nothing, everything is amazing. The only thing I wish they had was a more detailed video showing you the different ways you can deduct time for breaks but it's not a big deal cuz I was able to figure it out pretty easily still.

Review Source: Capterra
 

Tremaine from Noel Music Management

September 2017

September 2017

Great, simple to use software.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Quality
Value for Money
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Pros

The software is really easy to use and flexible, I tried 10 other scheduling softwares all of which were too time consuming. Ximble took minutes to setup and we had it deployed within a week.

Cons

There isn't a con with the software, it could do with some additional alerts built in when time sheets and clock ins deviate from the norms but this isn't really a con but an improvement.

Review Source: Capterra
 

Ktanaw from Wise Owl Animal Hospital
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

Very Helpful and Open

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
Value for Money
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Support

Ximble saves us a LOT of time with scheduling. My employees can make requests, trade, and pick up shifts with ease and I can approve requests at the touch of a button.

Pros

Ximble customer service is on point. They are available 24/7 to help you with any questions you have. We use the kiosk feature and it has significantly helped us to cut back on time clock issues. The staff also enjoy clocking in and out as well as the ability to leave shift notes. I love that I can approve or deny requests for time off, cover or shift trades at the touch of a button. The app is very user-friendly. Ximble has helped me save HOURS with scheduling related tasks.

Cons

Ximble does not have every feature we would like, but they are very open to suggestions and the turn around time for new features isn't very long. They are committed to creating these features and they really listen to customer feedback!

Review Source: Capterra
 

Klejdia from Ubeeqo
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2017

August 2017

I use Ximble to organise the employees' shifts and reports by synchronizing it with BambooHR

Ease-of-use

Functionality

Product Quality

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Value for Money

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Pros

I like the Customer Support, they are all very polite, friendly, competent and always ready to help.

Cons

It should be a bit more intuitive and easier to use. Many of our employees had problems losing their scheduled shifts. The default location sometimes creates some confusion.

Review Source: Capterra
 

Jason from Greenfield Rehab
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

July 2017

July 2017

Very involved. Scheduling manager for 300+ staff

Ease-of-use

Functionality

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Customer Support

Value for Money

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Quality
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It is much easier to keep track of, and organize schedules.

Pros

Ability to edit staff schedules quickly when changes are needed, and also being able to see a clear view of the weekly schedule.

Cons

The biggest hurdle we have battled is getting our staff to 'buy in' to the new system. People said it was too drastic of a change and too much of a learning curve

Review Source: Capterra
 

Andrea from Dutch Springs
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2017

July 2017

with nimbleschedule 1 yr, transitioned to ximble 3/15. looking elsewhere at the end of our season

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Functionality

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ease of scheduling, timeclock feature is nice

Pros

mobile app, if everything worked as proposed ease of use and clean interface. Customer service is nice to work with even if they can't help solve the issue.

Cons

I was so excited when nimble schedule "upgraded" them to ximble. Because I loved nimbleschedule! The new features in ximble would be great if they worked correctly. the chat feature works in the app and not in the computer version correctly. when using the computer, my employees don't get them all and when I go into the chat log of one employee, all employees show up. in nimble it generated an email to all employees which was ok so I was excited about the chat feature but it does not show you have a message unless you are in ximble looking for them. as a result of all of the glitches, we can not use this feature reliably. when I publish to one department only, all employees get the publish. I have 160 employees and have been using this for 1 1/2 yrs (ximble since may) and I will be looking elsewhere. there were so many glitches, in the beginning, i felt as if I was their QA person. some issues still not fixed. very disappointed.

WOULD NOT RECOMMEND!

Review Source: Capterra
 

Julie from Merry Mart Uniforms

July 2017

July 2017

Great scheduling program for my needs.

Ease-of-use

Functionality

Product Quality

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Value for Money

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Quality
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Pros

Awesome customer service. I actually was able to get a feature added. It was rushed and was available within about 3 weeks.

Cons

If I have to say something it would be the way it prints out but that could just be my printer.

Review Source: Capterra
 

Zuigly from DG Studio

June 2017

June 2017

In love with the new Ximble software!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
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Pros

Ximble is very useful when it comes to managing employee timesheets and the software is so easy to use! I especially love the jobs/activities option that allows me to add lunch and other scheduled breaks my staff needs to follow. The support chat is also very helpful!

Review Source: Capterra
 

Timothy from FirstService Residential
Number of employees: 10,000+ employees Employees number: 10,000+ employees

June 2017

June 2017

Great Program

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
Value for Money
Value
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Pros

Ease of use, look and screen transitions. I enjoy the reliability of the program. This includes the employee notifications.

Cons

Price, but you can talk about your specific need and they can customize a price. I reached out to them and they were able to build a package for me.

Review Source: Capterra
 

Matthew from AppTech Corp

May 2017

May 2017

Always meets expectations. Very user friendly, expecially with the Mobile App.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
Value for Money
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Pros

As a small business, Ximble provides everything we need at a competitive price. They have a plan that gives me exactly what I need. I only pay for what I need.

Cons

I dislike that it can be difficult to add in a Lunch Break of 1 hour. I wish there was a preset, configurable "Take Lunch" button.

Review Source: Capterra
 

Elizabeth from Tender Loving Empire

May 2017

May 2017

The software is effective for scheduling and payroll reports and schedule related messaging.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
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Pros

I like the ability to swap/trade shifts and to request to pick up a shift. The features for clock in zones and pin codes and such are all interesting features that make Ximble stand out.

Cons

A fair amount of glitches and communication with technical support resulting in 20min-an hour wait times and tickets being opened. Issues are generally resolved but it can be frustrating to not have the program work. I also wish I could move shifts around between employees in the monthly view instead of only the week view.

Review Source: Capterra
 

Joanne from Fresh Start Health Retreat

May 2017

May 2017

Very happy great customer service.

Ease-of-use

Functionality

Product Quality

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Value for Money

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Pros

I like the colour coding of the staff. I find the reports very helpful for budget tracking. I like that the staff can sign in from home to review schedule.

Cons

I do not like that you can not print the schedule in colour. I have to take a screen shot and print the screen shot. I do not like that you can not set a GoTag to a specific person. I have one member of the staff that needs to sign in while shopping in the morning but I do not want anyone else able to do that.

Review Source: Capterra
 

Devan from StealthMonitoring

April 2017

April 2017

Fabulous System, Amazing Support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Product Quality
Quality
Value for Money
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Support

We are currently switching from Nimble(their old version) to Ximble. This system is super user friendly and on the off chance that I can't find something, the Support Staff is top notch!
10/10 should approve!

Review Source: Capterra
 


April 2017

April 2017

It does enough...

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

Scheduling is fairly simple. Reports can be set to give back a variety of helpful information.

The phone app is also very easy for staff to clock in and out.

Cons

Customer Service takes hours to respond in chat. Responses to each message are 2-4 hours after being typed.

Review Source: GetApp
 

Nicole from Frederick County Public Libraries (FCPL)

April 2017

April 2017

Nimble Schedule Review

Ease-of-use

Functionality

Product Quality

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Value for Money

Ease-of-use
Usability
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Quality
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New to Nimble scheduling. It is time consuming to set up, but it has value down the road when setting up future schedules. Great feature is staff can see schedules from home, they can submit leave requests via the schedule and approvals are made the same way. Support is good with online help.

Review Source: Capterra
 

MICHELLE from KINDER PEDIATRIC URGENT CARE

March 2017

March 2017

KPUC REVIEW

Ease-of-use

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Value for Money

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Very easy to use. I clock in and out with no problem. Also I love the reminders from nimble the day before I'm scheduled.

Review Source: Capterra