What is Trackforce Valiant?

Valiant HCM is a cloud-based human resource management (HRM) solution designed for businesses across various industries such as security, hospitality and more. Key features include applicant tracking, benefits management, performance management, compensation management, onboarding and a self-service portal.

Valiant HCM offers users a custom tracking and onboarding portal that provides them with a centralized location to view positions, applicants and associate hiring information. The portal also features an alert system for sending notifications and communicating with potential hires.

Additionally, Valiant HCM features recording functions for personal and performance-based employee attributes, alert functions for specific actions in licenses and train...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

33 Reviews of Trackforce Valiant

Average User Ratings

Overall

3.94 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(14)

14

4 stars

(8)

8

3 stars

(7)

7

2 stars

(3)

3

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 33 results

May 2018

Angelica from Wood For Thought

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2018

Easy Transition From Previous Payroll Company

Pros

Valiant made it a very easy process to change payroll companies. They came to out office on more then one occasion to ensure that everyone was trained properly. And they are always available by phone and quick to access and to assist in any way necessary.

Cons

I don't know that I have anything in general that I like least about this software. The only difference between this payroll company and the previous one that we had that may be a downfall is that we are invoiced by them on a weekly basis as opposed to the monthly basis we were used to

February 2018

Mercedes from Chief Protective Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2018

Best scheduling program yet!

Pros

It was really easy to learn! My whole work team had 2 over the phone conference calls with a support member of Valiant to walk us each individually through the scheduling process. Its really easy to use and really easy to schedule, especially when there are 400 plus employees to schedule.

Cons

My least favorite thing about Valiant is not being able to schedule guards on the open schedule tab. The Open schedule tabs show all areas on your schedule missing an employee, however, if you click to schedule an employee in the open schedule tab it will not allow you. Instead, you have to the click back on the regular schedule tab and open the location of the empty shift and then schedule. Other than this issue I still rate aliant one of the best scheduling systems yet.

December 2020

Aidan from 494 security services

Company Size: 201-500 employees

Industry: Security and Investigations

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

December 2020

A 5 start review of a recent purchase! - Incredible Team @Trackforce/Silvertrac

We just purchased the program for our ever growing Security Company here in Canada; I can say I am beyond excited to get this into the hand of my team! This deal has been A LONG TIME COMING, [SENSITIVE CONTENT HIDDEN] and I have been in regular communication for genuinely a year! (That is insane to fathom). Tell me when was the last time you worked a sale on a regular basis with someone for a YEAR! and held the same positive and outgoing nature the entire way? [SENSITIVE CONTENT HIDDEN] is the reason we took this software on, his genuine commitment to making sure we where looked after, is stand alone. His demeanor is what shows me Trackforce is the company that will be there to support us as we continue to grow. Whatever your paying him - Double it, the guy is a legend and will be a massive asset to any team! I am excited to get into the program and know [SENSITIVE CONTENT HIDDEN] has set us on the right path for success! * I will do another review down the road *

Pros

* Just purchased * From what I see the Pros are CLEAR -STAND OUT SALES TEAM A+ I've genuinely never praised a person that has sold me something until now - [SENSITIVE CONTENT HIDDEN] is beyond exceptional. -Your one stop Security Management software -Clear visions of growth -Guard Management -HR module -Payroll and Invoice capable (Better Payroll options coming) -Mobile Security capable (Better Mobile options coming) -Guard tour capable -Reporting capable -No ridiculous list of add on modules - This is the full pie sold at one price/ not a series of slices sold at individual prices The list goes on!

Cons

* Just purchased * Simple but will be overcome: Payroll and Mobile specific modules are in the works (canada) I look forward to seeing the outcome!

Reasons for Choosing Trackforce Valiant

2 words:[SENSITIVE CONTENT HIDDEN]

Reasons for Switching to Trackforce Valiant

When to Work has not ever increased their product, its been the same for years - Their software is not able to keep up with our growth.

November 2018

Cassandra from United American Security

Company Size: 5,001-10,000 employees

Industry: Security and Investigations

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2018

Great for your employees and Unnecessary Expenses

We have easily been able to transition to using technology from paper and stamps has cut down immensely on returned mail and money. The world is running off technology.

Pros

Very easy to follow prompts to setup the account up for each employee. Also love how your employees can not only access thier payroll checks but their schedules. We were able to easily switch to technology with no problem, very smooth transition.

Cons

None, especially when employees think they have locked themselves out of their account they just have to wait awhile and can easily reset the password.

March 2018

John from Capital Air SA

Company Size: 201-500 employees

Industry: Security and Investigations

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

March 2018

Its functional, It does what it says, difficult at first to find your way around.

We were able to track our members by using the app/ System as well as the device from GuardTek. We could also monitor each patrol that was made.

Pros

The Functionality , The look of the system, The adaptability and the staff that is always willing to assist.

Cons

Navigation - There are to many drop downs and this does confuse a person somewhat. It does get a bit confusing, navigating around the system at times.