Ximble, formerly NimbleSchedule, is a cloud-based labor management and scheduling system that helps managers and employees to manage schedules, time off requests and shift swaps. It is suitable for industries including health care, hospitality, retail, maintenance and more.
Ximble is cloud-based, with access from anywhere with an internet connection. Users can create schedules and then notify employees via email or text message when a new one is available or changes are made to an existing schedule. Fom a single dashboard, users can see scheduling information across multiple locations and departments and then drill down to real-time costs and other data.
Ximble allows employees to pick and choose the shifts they want to work. They can also submit requests for time off as well as shift swap requests. This automatically notifies the manager, who can approve or decline.
Ximble automatically complies with existing labor regulations like overtime and violations, while also offering reporting to the management team. Using labor costs and sales figures, users can extract which employees performance data.
Mariah from Armstrong Property Management
Specialty: Real Estate
Employees number: 2-10 employees
This software is so easy to use, it makes keeping track of employee times so easy and it integrates with Gusto (our payroll software) and it integrates with Quickbooks if you need it.
I think the interface of the scheduling could be a little easier to use. I have trouble making the shifts and then being able to edit them.
Michelle from Nursing Evolutions
Specialty: Healthcare / Medical
Easy to see all schedules and filter in useful ways.
Moderately easy to make entire schedules and make changes.
No way to "go back" or fix a mistake without just deleting and re creating.
Once you get the hang of creating many shifts at once this tool is pretty easy to use. Some quirks but not difficult to manage or learn.
Kristina from Nursing Evolutions
Specialty: Healthcare / Medical
It translates well to the application on my Iphone and runs smoothly.
The time off requests get confusing, they tend to "disappear" when they are requested due to default settings I believe. Otherwise seems to work nicely!
I would make sure if you are admin you go into the software as a regular user to see what they have access to, this helps to understand what your employees are able to not only have access to, but what they can or cannot see.
Patrick from MLSBC Cruises
Specialty: Other Services
Very flexible and adaptable to our unique needs. Customer service is outstanding.
Very few complaints, there are always some hiccups, but as it is a relatively new system, there are some projects that would be nice to have and are on their way.
Do a full walkthrough with the techs, and make sure they show you all of the options with the sight, as there are many utilities to use.
Mathew from Ford Center for the Performing Arts
I like giving my crew members responsibility for their scheduling.
While the product is the best product for Theater staffing that I have come across, it was not designed necessarily for Theaters.
Each event is different and may require different skills sets. Right now, it would require creating many shifts to cover each duty before posting, and it would not prevent staff from requesting several different spots.
If assigning shifts and scheduling your staff is time consuming, Nimble Schedule is a great product and will solve most of you scheduling issues.
Sara from Nursing Evolutions
Specialty: Healthcare / Medical
In general, I am very happy with this product as the person putting together the schedules!
It is easy to see when requests are put in, and it is nice that our nurses can easily pick up shifts and we do not have to deal as much with filling in open shifts.
It is very helpful that we cannot double book an employee - I'm sure that has saved me countless times.
I have had a good experience with Nimble for the most part.
Occasionally when our employees look at the month view of their schedule, the program switches days and patient accounts. This is the biggest flaw we have encountered.
It is also sometimes a pain to enter shift times, though that is becoming less of a hassle as I am becoming more comfortable with the program.
On holidays, it is great that they are all entered so we cannot forget what day the holidays are, but I have found that the system also blocks out all employees as "unavailable" on every holiday. This has caused some confusion and made those days a little bit harder to deal with.
I have also noticed that it is possible to double book a shift - something that we have to watch for closely but it is also helpful when we are setting up mentor shifts where we actually intentionally double book!
One last thing - it is hard (depending on account label colors) to print visible calendars.
It took a little while for us to get the hang of making shifts in patterns - I'd advise looking at how that works right away to make the job easier!
Jason from Greenfield Rehab
Employees number: 501-1,000 employees
It is much easier to keep track of, and organize schedules.
Ability to edit staff schedules quickly when changes are needed, and also being able to see a clear view of the weekly schedule.
The biggest hurdle we have battled is getting our staff to 'buy in' to the new system. People said it was too drastic of a change and too much of a learning curve
Andrea from Dutch Springs
Employees number: 51-200 employees
ease of scheduling, timeclock feature is nice
mobile app, if everything worked as proposed ease of use and clean interface. Customer service is nice to work with even if they can't help solve the issue.
I was so excited when nimble schedule "upgraded" them to ximble. Because I loved nimbleschedule! The new features in ximble would be great if they worked correctly. the chat feature works in the app and not in the computer version correctly. when using the computer, my employees don't get them all and when I go into the chat log of one employee, all employees show up. in nimble it generated an email to all employees which was ok so I was excited about the chat feature but it does not show you have a message unless you are in ximble looking for them. as a result of all of the glitches, we can not use this feature reliably. when I publish to one department only, all employees get the publish. I have 160 employees and have been using this for 1 1/2 yrs (ximble since may) and I will be looking elsewhere. there were so many glitches, in the beginning, i felt as if I was their QA person. some issues still not fixed. very disappointed.
WOULD NOT RECOMMEND!
Julie from Merry Mart Uniforms
Awesome customer service. I actually was able to get a feature added. It was rushed and was available within about 3 weeks.
If I have to say something it would be the way it prints out but that could just be my printer.
Zuigly from DG Studio
Ximble is very useful when it comes to managing employee timesheets and the software is so easy to use! I especially love the jobs/activities option that allows me to add lunch and other scheduled breaks my staff needs to follow. The support chat is also very helpful!
Timothy from FirstService Residential
Employees number: 10,000+ employees
Ease of use, look and screen transitions. I enjoy the reliability of the program. This includes the employee notifications.
Price, but you can talk about your specific need and they can customize a price. I reached out to them and they were able to build a package for me.
Matthew from AppTech Corp
As a small business, Ximble provides everything we need at a competitive price. They have a plan that gives me exactly what I need. I only pay for what I need.
I dislike that it can be difficult to add in a Lunch Break of 1 hour. I wish there was a preset, configurable "Take Lunch" button.
Elizabeth from Tender Loving Empire
I like the ability to swap/trade shifts and to request to pick up a shift. The features for clock in zones and pin codes and such are all interesting features that make Ximble stand out.
A fair amount of glitches and communication with technical support resulting in 20min-an hour wait times and tickets being opened. Issues are generally resolved but it can be frustrating to not have the program work. I also wish I could move shifts around between employees in the monthly view instead of only the week view.
Joanne from Fresh Start Health Retreat
I like the colour coding of the staff. I find the reports very helpful for budget tracking. I like that the staff can sign in from home to review schedule.
I do not like that you can not print the schedule in colour. I have to take a screen shot and print the screen shot. I do not like that you can not set a GoTag to a specific person. I have one member of the staff that needs to sign in while shopping in the morning but I do not want anyone else able to do that.
Devan from StealthMonitoring
We are currently switching from Nimble(their old version) to Ximble. This system is super user friendly and on the off chance that I can't find something, the Support Staff is top notch!
10/10 should approve!
Scheduling is fairly simple. Reports can be set to give back a variety of helpful information.
The phone app is also very easy for staff to clock in and out.
Customer Service takes hours to respond in chat. Responses to each message are 2-4 hours after being typed.
Nicole from Frederick County Public Libraries (FCPL)
New to Nimble scheduling. It is time consuming to set up, but it has value down the road when setting up future schedules. Great feature is staff can see schedules from home, they can submit leave requests via the schedule and approvals are made the same way. Support is good with online help.
MICHELLE from KINDER PEDIATRIC URGENT CARE
Very easy to use. I clock in and out with no problem. Also I love the reminders from nimble the day before I'm scheduled.
Luis from M&S Psychotherapy and Counseling
The software are very friendly, in this days i'm testing the integration with Quickbooks Online, and other features
Diana from Callister Brewing
Super easy-to-use tool that provides the simplicity I need and the flexibility to adapt to changes and sizes of staffing. With our small team, there are actually a lot of features that I don't use but I can see them being useful. Obviously someone who has had to manage a team of staff was involved in making this tool - it really includes everything you need - and online support is phenomenal.
Shakira from Kinder Pediatric Urgent Care
I was extremely stratified with my customer support experience. He was quick easy and down to the point. I didn't even need to pick up the phone and call I simply started a chat right from my nimble account.
Lanie from Parsons Medical Centre
Nimble is very reliable for the staffs and the people who is doing the schedule per se. Always reminding us about our schedule an hour before and make us always informed if there is an update with regards to the work. And the customer service is also excellent. They can answer you immediately if you have any querries.
Jessica from Partners International
Employees number: 11-50 employees
We are non-profit who uses Ximble for our time clock. It works for what is needed, but sometimes our employees have a hard time with clocking in and out and that saving to their time sheets. I do like the approval process.
Approval process for managers
Ease of use for employees
I did my research. This is the lowest cost time tracker and scheduler that has all the features I need (and much more that I don't but nice to know they are there).
It takes a little getting used to, but the customer service is top notch and helps you find your way around until you get the hang of it.
Great Customer Service
Integrates with Gusto payroll
Not user friendly enough
Chasity from Scottsburg Family Healthcare Inc
New to this app. Been using for about a month now. So far it seems pretty good. Had to learn it of course but it's easy to learn and navigate. The only issues I have so that I don't care for is that you can't request to get paid for future time off if you don't already have it built up in your acct. Also, I don't like the fact that once your days off request is approved you can't go back and see if you entered for paid time off or unpaid off. And you have to go the administrator of your account and ask them.
Easy to learn and Navigate. The contact support team is also very friendly and efficient in answering any questions you have in a quick manner.
Not being able to view your time off request after it's been approved to see what kind of time off you requested. Also, can't request paid time off for future if you haven't already accrued that time off.
I would consider this if you have a small practice and not many employees. Otherwise, people may be contacting you often about their time off requests and I could see that being annoying.
I use the time clock. I've been using this app for several months and so far so good. The people I have spoken with in sales and customer service are very polite and helpful.
Great customer service
They offer a free trial. It's definitely worth trying.